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Through our dedication to customer-centric innovation and strong partnerships, we have established end-to-end capabilities and strengths across the carrier networks, enterprise, consumer, and cloud computing fields. Our products and solutions have been deployed in over 170 countries, serving more than one third of the world's population. Network & Security Specialist at Huawei Technologies Co. Ltd

We are recruiting to fill the position below:
Job Title: Customer Service Manager

Location: Lagos

Job Description

Improve customer service experience, create engaged customers and facilitate organic growth
Take ownership of customers issues and follow problems through to resolution
Set a clear mission and deploy strategies focused towards that mission
Develop service procedures, policies and standards
Keep accurate records and document customer service actions and discussions
Analyse statistics and compile accurate reports
Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
Keep ahead of industry's developments and apply best practices to areas of improvement
Control resources and utilise assets to achieve qualitative and quantitative targets
Adhere to and manage the approved budget
Maintain an orderly workflow according to priorities

Desired Skills and Experience

Proven working experience as a customer service manager for smart phone
Experience in providing customer service support
Excellent knowledge of management methods and techniques
Proficiency in English
Working knowledge of customer service software, databases and tools
Awareness of industry's latest technology trends and applications
Ability to think strategically and to lead
Strong client-facing and communication skills
Advanced troubleshooting and multi-tasking skills
Customer service orientation
BS degree in Business Administration or related field

How To Apply
Interested and qualified candidates should:
Click here to apply online http://www.trendingvacancy.com/2015/08/customer-service-manager-at-huawei.html

28 year old Michael Adegbite, a model, fitness instructor and teaching assistant who campaigned against knife crime was stabbed to death after robbers pretended to be interested in buying the second hand MacBook laptop he advertised on a classified website- Gumtree for 200 pounds.

It was learnt that he went with a friend to meet someone they believed was a buyer in Enfield on Sunday evening but were confronted by 3 youngsters.nigerian1

Police believe the men lured the 28-year-old to the rendezvous with the intention of mugging him for the laptop. Mr Adegbite and his friend managed to snatch the laptop back after they tried to rob them and the suspects ran off.

However, Police say shortly after the incident, another joined the victim and his friend and the 3 men set out to look for the group who had attempted to rob them. Minutes later, they found the group, a confrontation and a scuffle ensued on the street and Mr Adegbite got stabbed once in the chest.

He died by the roadside 30 minutes after he was stabbed despite frantic attempts by paramedics to save his life.


Source - http://www.inform9ja.com/nigerian-man-michael-adegbite-stabbed-to-death-over-a-laptop/

The Arewa Consultative Forum and the Northern Elders’ Forum have declared that northern residents won’t vote for President Goodluck Jonathan in the March 28 election despite his recent victory over the Boko Haram sect.

The two northern groups affirmed that they would not change the decision they made sometimes ago on the choice of their presidential candidate.

The ACF and NEF had recently endorsed the All Progressives Congress presidential candidate, Gen. Muhammadu Buhari for the presidential election.
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READ FULL POST : http://inform9ja.com/even-if-you-win-bokoharam-we-wont-vote-for-u-northern-groups-tell-jonathan/

Iyanya just released the video of his latest single “Gift” which features the Mavin’s Boss Don Jazzy. The video is quite colourful and entertaining.

download : http://inform9ja.com/video-iyanya-gift-ft-don-jazzy/

ednut1:
if i click mk i bend, wit all hin power he no fit alert d SA pilgrims

ednut na only God know his true servants

The Independent National Electoral Commission, INEC will on Saturday conduct mock elections in 225 polling units (358 voting points), across 12 states of the federation.

The mock elections are to test the e-card readers that will be used in the March 28 and April 11 elections.

Source: http://inform9ja.com/inec-to-conduct-mock-elections-in-12-states-today-see-list/

Amidst the controversy swirling around the decision by the electoral commission to postpone Nigeria’s elections by six weeks, Nigerian Prophet T.B. Joshua has released a video online with a prophecy he allegedly gave one year ago.

READ FULL ARTICLE HERE : http://inform9ja.com/what-tb-joshua-prophesized-about-2015-general-elections-1-year-ago-read/