Lacicrips's Posts
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Tolzeal:I'd rather not. Jumia might decide to show me their true color tomorrow. You can never trust these companies, looks like they smoke skunk sometimes. Thank you, wish you same. I'm a wannabe father. |
Tolzeal:It depends on the way you look at it. Its mainly a personal experience with a little comparison as to how each company offers after sales support, which is honestly the most important part of any business. Several businesses have died because of this. I agree, my experiences with Jumia may have turned out the way they did probably because I live in Lagos. Like every other business, with one success story, there are several others with terrible experiences. Eventually they will get better if we keep holding them accountable to things like this. They either sit up or close shop. |
Starships4u:We have to move with the times abeg. |
Recall sometime last week somebody made a comparison between Konga and Jumia in which he favored Konga. I also shared my experience on that thread, which was quite objective. Now here's a recent experience: Last week Thursday I ordered an Asus x205ta netbook from Konga. I was looking to take my productivity up a notch, and that particular netbook offered an amazing 12hr battery life and weighed less than a kg. Konga delivered the laptop on Monday of the following week which was this past Monday. The delivery guy forgot to come along with his point of sale machine, so I drove to the nearest ATM, and asked him to wait for me there. I withdrew money from the ATM, paid him and took the package back. Before he left, I asked him if there was any need to open and test the unit before letting him off, but he said that was not necessary as I could always call Konga if there was any issue. Well because this was a new device and I expected it to work flawlessly, I left. On getting back, I unpacked the system - it was a beauty to behold, exactly the way I saw it online. All the reviews on the system were positive both on amazon and other major tech blogs. Reason why I settled for it. So I plugged the system to an electric outlet, turned it on and was expecting a windows logo, but imstead it took me straight to the system BIOS setup. Being confident of my IT skills, I scoffed and said to myself "piece of cake". 2 hours later, I still couldn't get this system to boot to windows. Eventually I discovered that the 32gb ssd/flash drive that came with this unit could be faulty as no drive was listed from the boot section of the BIOS. I mean that could be the only explanation, and nothing else. So naturally, I emailed Konga to notify them of the issue, but to my surprise, rather than send someone to retrieve the unit and probably replace it, they referred me to the Asus service center some where in Isolo. Now I have to state that I have never had any reason to return any of their products since I started shopping with them, so this was my first experience. I've only experienced that of Jumia which were handled excellently. So I took this new device down to the Asus service center where they checked and told me to give them 10 days to order the parts and have it fixed. This didn't go down well with me but I succumbed as Konga people I've been speaking with weren't of any help. I've spoken with different reps of Konga both on phone, email and online chats and they've insisted I wait it out for the laptop to be fixed. My question is "am I not entitled to an immediate replacement or refund seeing that this laptop came dead on arrival?" Now back to Jumia: I've only had to request for a replacement on Jumia twice. The first was an Innjoo T1 tablet which I broke while trying to get into my car - I forgot I had it in my back pocket. I heard a crack and that was it. I told Jumia about it, they sent somebody to pick it up and sent a brand new replacement. I didn't speak to anyone on the phone, everything was done via email. The second was a microwave that failed to heat up my food. They retrieved it, converted my money to an evoucher and asked that I reorder anything with it. But instead I asked for a refund and they sent it the following day - all without a single phone call conversation, just emails. I'm still positive they (Konga) will do the right thing, and either replace or refund me, but the whole experience has left a rather nasty taste in my mouth, and it'll be very difficult to order my next item from them. Cc Lalasticlala Ishilove Seun |
kuzee:OK. Just joking around anyways, I don't even have that time. |
tunjiano:Be nice. |
kuzee:I like Bella. She's a solid GSD. Where did you get her? More pictures pls. I don't mind a collabo between she and my boy.
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kuzee:Bella looks just like my boy. Wow! How old is she? More pictures pls. |
Designer = frontend. Developer = backend. |
starlingslimnet:Why make promises you know you can't keep? |
shadowgwalker:Do you even know the car you're pricing? |
This article was supposed to be about Buhari, but the author spent more time criticising Jonathan. |
Funmiladey:She looks great. Would have volunteered my boy, but he's just 6 months and not as pure as yours. He's a great stud tho.
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Dude, you've got a nice dog. I don't know why you're worried. But if you still insist on throwing it away, please I beg you, throw it my way, let me adopt him. ![]() Add more pictures; pictures of him standing. |
Nice pups. But your story... Let's wait for prodeegee. |
Hope6289:Now I can finally propose ![]() Congrats dear! |
Stealing is not corruption. How much did he stole sef? ![]() |
I'd like to see how the male gsd turned out. |
LongThickPenis:Lol, sharp guy. That's why I asked for her location, I don't mind going there to pack some of them. |
Tobolos delivered. I can't wait to order more. My puppy has been dancing all morning. |
Hazardd:For your mind. |
I read this thread, and I got scared. I'd prefer to remain single than marry a woman who will constantly nag the life out of me. There must be some signs one has to watch out for when dating/courting. |
ben2nice:Don't listen to that man. Try to restrict his movement. Don't let any other person pet or play with your dog. |
My brother, this is not a local dog. |
Esetim:You should. Where do you live? |
tobolos:Thank you. I need two bags delivered tomorrow. Will call shortly. |
tobolos:I understand you can feed either raw or cooked. I'm asking, in your own opinion; which gives the best value? |
bobbysaxy:Wow! I love this. Unfortunately, I can't afford her at the moment due to space constraint. I'll call you in the morning. |
Esetim:Pls don't. |
tobolos:What's the best way to feed this? Raw or cooked; which gives better value? I have a 7 months old gsd that's seriously underweight and I want him to bulk up. |
This is my favorite song of their latest album. Good to see they supported it with a good video. Love it! Love it! Love it! |
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