₦airaland Forum

Thanks

Betnomore:
Check the contact email on the smartcash app and send them an email. I got mine like an hour after I contacted them but they haven’t even acknowledged that they have solved it

Where did you contact them? I just subscribed and wasn't given cashback

Betnomore:
Airtel can never change from their deceptive ways. Why must one contact support before receiving cash back. Shouldn’t it be an automated process? Airtel no go kill person

Airtel bad today o

Nice 👍

NSEstudent:
He can also just recharge his main Airtel number or the ODU number via the Smartcash app. He gets same 2250 cash back and have 25k in the line to renew subscription via USSD or the Airtel app.

It's not available on smartcash so just use the Airtel app.. goto buy bundle and input your ODU number then you can select smartcash as mode of payment.

NB: use same number you used to open smartcash to login to the Airtel app

Obviouslyblunt:
Please I’m inside the Smartcash app, where can I find the ODU plans?

Nobody should even be complaining about the 1TB FUP. It's a very good deal for just 25k

morikee:
The Only downside for me na that 1TB and the evening throttle and some occasional downtime apart from that everything is ok

I use pixel too 😁

Hullabaloon:
I just checked online and you are correct. By the way, how were you able to deduce I use a pixel? What gave it away?

This is a pixel phone. Pixel phones doesn't support 5g in Nigeria but it started supporting 5G on their beta program which haven't gotten to stable builds yet

Hullabaloon:
House, is it possible for ODU to have 5G but normal sim doesn't?

Cos I'm seeing 5G on my router. Got excited, rushed my normal Airtel line, put it in my phone, set phone to 5g yet nothing showed up.

Abi the one on the router no real?

*323#

Hullabaloon:
How do I check?

Exactly. I must commend Airtel for the ODU.

CuteMaro:
Man this Airtel has been serving me and it's been such a good alternative to my starlink. I even had to sell off the starlink and used the 500k for other projects.

I have no reason to complain for now, whenever there is a downtime, it only lasts a few hours. But for most of them all you need to do is band unlocking and locking and you're good to go.

Have you checked if your your sub is active

Hullabaloon:
Resubscribed this morning and all I've been getting all day is 'connect to Internet'

I've rebooted both ODU and IDU multiple times. Now trying to call CC but not getting the option to speak to a rep

Switch plans how? If you reach FUP It won't reset until your active sub expires

oyewilliams:
does anyone know how to switch plans after reaching fup? called customer care but no luck

It's possible sha...my Airtel speeds hits up to 5-7MB/s. Maybe he just downloads large files like video games

Tover:
I wonder 750gig in 4 days ...4 U to do that U need at least 18 to 20 Mbps constant speed for 4 days non stop and Airtel will never give U that speed constantly.... .... 15 ppl no fit use am in 4 days. He must b a paid downloader Sha ... I use more then 1tb every month all I download are files to flash mobile phones Android, latest iOS files.. and PS4 games on DLS... DLS will never give U 4Mbps even na starlink U dey use as a free downloader.. it takes me more then 20 hours to download a file of 160gig PS4 game ... I also use it to watch movies at home with my family and uploaded files on my YouTube channel...

Locking band 8+3 na wetin dey save me these days

VillageHustle:
what’s wrong with airtel network since morning mehn. these people are too incompetent.

Why you come dey use data like say no be your own like who see free wi-fi...750gb in 4 days

Betnomore:
Since Sunday wey dem install am I don use 750gb already like this. Na to stop download and wait till next month so my kids can enjoy TV for this month

Lol that's Airtel 5G is even worse than their 4g

NSEstudent:
I don't have 5G in my place. I don't think you will be able to browse if you uncheck all the LTE bands. But you should try it. NSA means Not Stand-Alone. So the 5G go need to stand with LTE Bands

You should try all the LTE bands one by one while setting network mode to 4G only. When you find the best, which is usually band 7, you can lock it and switch to 5G NSA.

If you have 5G, you theoretically shouldn't be having problems with speed. Which problems are you having?

I use ZLT and to locks bands i just goto device settings then click advanced settings

Betnomore:
How una dey lock bands. I no even see anything like that for settings for my ODU. I use the white ZTE ODU. Kindly explain

Airtel really need to fix their network because it's just terrible even past midnight it was still shitty until i locked bands

That looks like ZTE

Betnomore:
It's ZLT. It's the one that was just installed for me last Sunday

Airtel is just terrible today

Haven't experienced this but i set my ODU to 4G only sha

Nastydroid:
Does anyone experience the constant network dissapearing on their ODU? It is really frustrating me now. I have to reset it like 5 times or more daily

Your subscription starts counting immediately the SIM gets successfully registered

Emoreni:
I registered on the 5th February, installer brought the odu on the 9th February,
I just checked the expiration date it's 7th March.
I'm still trying to figure it out, is there a reason for this?

Don't waste your time. The first time i subscribed my ODU they didn't give me cash back and i tried reaching their customer care but nothing come out but the second time i subscribed they gave me

Tover:
Is there a way to chat with there customer care so that I can complain about it

FUP of 1TB...after hitting 1TB you will be limited to 2mbps till your next sub

Emoreni:
Just curious is the Airtel 5G odu actually unlimited or it's capped?

I just did band locking of 8+3 and it's better now

lilclin:
Airtel is poor this morning

Airtel is poor this morning

aribitoye:
A heavy rain fell here in Ado-Ekiti yesterday and since then there has been no Internet network. It connects, but doesn't browse.
Anyone around here notice this?

Network slow this morning

Lol nothing will change. You don't even have real 5G in Nigeria yet

Peterlove11:
All are 5G proof....The Huawei ODU/IDU seems the best. Everything changes when 6G shows up.

They gave me me 10% this time around but last time they didn't give me . I renewed my sub around 2am

Tover:
I just subscribed to a 50 Mbps plan using SmartCash. The Airtel app redirected me to SmartCash, and the full ₦25,000 was deducted. I guess they’re no longer giving the 10% bonus.

You will tweak it

4litres:
How please? Does it mean, an odu sim can just be plugged into it and it just works without tweaking?

Only available for those on beta for now

OHIsIManuEL:
Okay then, we wait and be hopeful. I haven't seen it yet on my own device

No problem here

morikee:
Seriously the browsing experience is so poor and frustrating sometimes page no dey even load completely while the network is fast enough even speedtest sometimes you have to retry