₦airaland Forum

ROLE TITLE

ENERGY SALES REPRESENTATIVE (ESR)

Location: Lagos

REPORTING TO

Energy Sales Supervisor (ESS)

ROLE PURPOSE

The role requires the jobholder to perform sales and marketing of electricity, management of allocation of energy and driving collections of energy billed to the customer. The role also entails ability to manage customer relationship relating to meter reading and bill distribution.

ikeja electric distribution company

ROLE ACCOUNTABILITIES

Conducting advance metering activities (energy aggregation, energy analysis, energy loss analysis, bill determinants and dynamic tariffs etc.)
Performing remote monitoring of meter behavior using human machine interfaces (HMI)
Performing remote energy usage tracking
Customer meter reading and capturing meter status/remark.
Providing customer meter reading books/cycle and updating reading sequence.
Performing manual data entry for customer meter reading and meter reading status on a daily basis.
Managing meter reading instrument availability for meter reading activities.
Preparing daily reading upload batch files.
Prepare exception reports.
Bill distribution to customers.
Meter reading and bill distribution reporting.
Performing on site activities/supervision/site visit with regards to installed meters.
Monitoring of prepaid meters
Special customer meters re-reading/site visit.
New customer capture and periodic customer tariff reclassification
Coordinating with other departmental officers to attend to customer complaints related to meter reading activities.
Managing all customers complaints related to meter reading within areas of jurisdiction.
Customer accounts maintenance to avoid buildup of unrealistic debts(vacant premises, etc)

MINIMUM REQUIREMENTS

First degree (B.SC or H.N.D) in Marketing, Social Sciences or any relevant field.
Minimum 2 years field experience in sales and marketing
Good communication and analytical skills
Basic knowledge of the power industry
Basic computer proficiency (MS Excel, Word, Outlook)

SKILLS & COMPETENCIES

Strong customer service and support focus with a desire to deliver a high quality service
Self-motivated and highly professional with ability to take ownership and responsibility
Ability to multi-task,work under pressure
A desire to learn and improve skills and knowledge
Fastlearner,energetic and enthusiastic
Adaptable and flexible to business demands
Strong organizational and planning skills
Positive’can-do’attitude
Teamplayer
Attention to details

How to Apply

Interested Applicants should please click the link below to apply.

Unsuitable applications will not be acknowledged.

Application Deadline: January 8th, 2016

Click below to apply
Find more Jobs at http://www.allnigerians.com/jobs-vacancies/

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