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Travel / Re: Cost Of A Nigeria International Passport by msenne: 2:44pm On Nov 19, 2021
Ikoyi passport office is just trying to frustrate me. I did my capturing since June 15 and they keep telling me it's on AA. I didn't do DIY o. This is just tiring. It's 5 months already. Where can I complain? Is there an email that I can send a message to? Or a forum where I can complain? My agent says that the reason for the delay is that there's a shortage of booklets for 32 pages passport but I also hear that they are done with June applicants. Does it mean that the rest of us can go to hell Can anyone help me here? I'll really appreciate it.
Travel / Re: Cost Of A Nigeria International Passport by msenne: 9:31am On Sep 21, 2021
Hello guys. I did my capturing at Ikoyi Passport office June 15 2021 and up till now, my passport is not ready. What can I do please? I really need my passport for school. I hear there is scarcity of booklets. Is it true?
Education / Re: MEXT Scholarship Update by msenne: 7:35pm On Jun 20, 2021
Hi guys. I applied for the 2022 Japanese MEXT scholarship for research students. Has anybody received any update from them? Can we connect? Is there a WhatsApp group? Please, if there's any update let's know. Thanks.
Health / Re: Dream Says Lot About Your Life Knows Yours Interpretation by msenne: 1:05pm On Apr 24, 2018
Hello,

I need this dream to be interpreted.

I dreamt that I picked a ripe orange but when I opened it, it was black inside. I prayed about it when I woke up but I need to know what it means.

Thanks.
Travel / Re: Canadian Express Entry/Federal Skilled Workers Program-Connect Here Part 3 by msenne: 2:04pm On Dec 07, 2017
Hello guys, I have been following this thread and it has helped me a lot. Nice one! �I am new here and would like to ask some questions about the NOC code. Here are my job descriptions for the places I have worked.
IT Support Help Desk and Head IT Support Help Desk :

1. Professionally handle incoming requests from end users and ensure that issues are resolved both promptly and thoroughly.
2. Thoroughly and efficiently gather user information, access and fulfil users' needs, educate the end user where applicable to prevent the need for future contacts and document interactions.
3. Troubleshoot end users' issues over the phone.
4. Handles issues in the best interest of both end users and the organisation.
5. Continuously evaluate and identify opportunities to drive process improvements that positively impact the end users' experience.
6. Interact with end users' to provide and process information in response to inquiries, concerns and requests about IT service and delivery.
7. Identify and escalate priority issues per end users specifications.
8. Redirect problems to appropriate resource.
9. Displays a high level of effort and commitment to performing work; operates effectively within the organizational structure; demonstrates trustworthiness and responsible behaviour.
10. Write training manuals.
11. Follow up with end users to ensure issues have been resolved.
12. Gain feedback from end users about computer usage.

Head IT Support Help Desk Job Description.

1. Team Leadership in troubleshooting of problems.
2. Management of escalations.
3. Management of customer relations and information dissemination.
4. Analysis of issues and service improvements.
5. Ensures that the team is delivering great customer service.
6. Management of incident restoration and client communications.
7. Monitoring and reporting on performance metrics.
8. Act as technical escalation point for team members.
9. Approve inter team escalations and oversee the incident to completion.
10. Develop inter and intra team processes that promote efficiency and communications excellence.

I currently work as Content Curator.
I evaluate and analyse online content such as music, videos, games, software applications, location based services etc I work with a Value Added Services Technology Firm.

I do not know my NOC code. I cannot seem to find a match. I'm just confused. I need your help.
Travel / Re: U.S. Student Visa (F1, M1, & J1) Forum - We're Listening by msenne: 9:59am On Aug 19, 2017
Hello AbujaNIV and LagosNIV
I was recently denied a student visa under the section 214 (b). I want to reapply but I need to prove that I have strong ties to my home country. I have proof of my father's property and my parents and 3 siblings all live in Nigeria but I do not have a job offer as I need to acquire the training I am going for before I can apply to organizations and companies that need candidates like me in Nigeria. I gained admission to read Cardiovascular Technology in Central Piedmont Community College, Charlotte, North Carolina. It's a two year Associate degree in Cardiovascular Technology. I am going for a two year college degree because I already have a 4 year Bachelor’s degree. I gave vague answers when I was asked about the other schools I applied to and who was paying for my school. My sponsors are my Uncle who is my Father's younger cousin and his wife. They live in Charlotte, NC. They are willing and excited to pay for my tuition. Is this going to be a problem? How do I go about my next interview?

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