₦airaland Forum

supersaz66:
This fiberX thing is a serious scam. They installed it for me
I used only for two days.
Since then I've not been able to use it.

Have you contacted them via 217 or through email via the fibrex hub?

dere5:
Service on my My fiberX has just been restored after a down time of about 6weeks. Pls does anyone here have an idea of how I can request for restoration of 3 weeks of unused days. Because I need them to reimburse me for the 3weeks unused days o..
Has anyone here ever being reimbursed in a similar situation?

Call them and request for it.

I was told by a customer care agent to call and request after service is restored, whenever I experience a long downtime.

Ybholy:
Just use the REMINDER App on your phone. Set it via the app and leave it to remind you always.

Or load your wallet, it'll deduct when due

kenneth4000:
My Mtn fiber is blinking red

If it’s before 5pm call them, if it’s after 5pm report via fibre.mtn.ng

Hello Kingreign.
Do you have an idea of the cost of a foreign used sienna (around 2008) in Abuja? Also a good 4by4.

I'll appreciate your response.

2dyefor:
Guys quick one. After 3 months my fibre connection is active smh. Abeg the password and login on the sticker behind my router isn't working for backend modem access. How do you guys login to your routers??

If it’s ZTE : 192.168.1.1
For password and username try: user

dere5:
This is more than 2 weeks of almost daily complaints and calls to 217 and My fiberX is still not working and the sad part is my subscription is running

an engineer should have been sent to you, to physically assess your connection.

Mykcool:
I just discovered that someone intentionally cut the wires from the device outside thinking they were normal wires. I’ve reported it though, hopefully they fix it within the next 24 hrs as they’ve promised.

It’s been fixed.

HeavenlyBang:
You can't access your FibreX wallet from the myMTN app.

I was able to access the FibreX.mtn.ng on my phones hotspot, my fiber connection has been vandalized.

Mykcool:
Try doing it through the myMTN app.

I’ve had loss of service since 6pm yesterday, sent them a mail and also called this morning.

I just discovered that someone intentionally cut the wires from the device outside thinking they were normal wires. I’ve reported it though, hopefully they fix it within the next 24 hrs as they’ve promised.

HeavenlyBang:
The fact that you can't access the FibreX dashboard without being connected to a FibreX network is incredibly inconvenient. Effectively means you can't subscribe with that when your sub expires.

For example, I had 30k on my FibreX wallet and they didn't autorenew for some reason. But then because my sub had just expired, I also couldn't access the dashboard to manually pay for a new subscription. Had to call 217 for them to handle it. It's just dumb af.

Try doing it through the myMTN app.

I’ve had loss of service since 6pm yesterday, sent them a mail and also called this morning.

Deicide:
20Mbps is rubbish for 22k

I can’t even find it among the plans on my profile.

noobody:
I agree with your submission

I am a boy boy.

I can show evidence of more than 6 failed transactios,

You come to my DM ask for price and vanish

I know serious buyers,..you are nothing but a time waster.

The fact I don't sell to you or you don't buy from me doesn't make me your enemy

Just try not to come to my DM ever again your life!!

Hello, I am still waiting for a feedback on WhatsApp for the s25 fe case

omoboy08:
https://punchng.com/mtn-invests-n1tn-on-fibre-rollout-network-upgrade/

So because of this, they want to make profit in no tine. Meanwhile profit after tax last year exceeded #1 trillion naira. They noticed most people are on 25k plan, so they had to increase it Their mgt are very greedy.

their usual way. Any plan that looks favorable and inexpensive to the majority, they’ll find way to scatter it.

HeavenlyBang:
New prices.

I’ll try out the 20Mbps for a month and see if there’s any difference in my connection. It seems like it’s just the 50Mbps that had a bump in price.

nani667:
Pesin never see one month without downtime and they are already hiking prices... as terrible as the service has been recently..

Las las na to finally port to Airtel...

Or maybe I will return to the 5G broadband

Even the Airtel seems to be plagued with more problems. Several people complaining about reduction in speed once it’s evening.

HeavenlyBang:
No one knows. Called customer service and they said it'll communicated by text. Useless.

Why can’t we just enjoy something for long, that’s how they scrapped the 15k own.

nani667:
Network issues becoming rampant... even without red light blinking, all the lights shining green on the router yet no network 🤦🏽‍♂️

Third time this week. Notifications are coming in but not loading, the only app functioning properly is WhatsApp.

Ebubemg:
Moved to fiber.
I don leave airtel odu for una
Is there a way I can get just that airtel odu big powerbank

Search for mini dc ups

Mykcool:
I don’t even understand what’s happening. I’m getting notifications from all my apps even though they’re not working, I can’t browse, but I can chat and make calls on WhatsApp.

2 consecutive nights 🤦🏽

pheranme9:
for people using earpods which brand is really nice and affordable around 30k-40k sha... thank you my oriamo don try

qcy melobuds.

saphiere:
How do you sub your fiber x? Thanks

FibreX.mtn.ng

You can keep money in the wallet so it automatically renews.

Lordofalmajiri:
how can I reach out to them ?

Login to your dashboard on FibreX.mtn.ng
Select support , and report issue. It sends a mail to them.
The WhatsApp is 091…6000..8217

You can also call 217 if time hasn’t passed 5pm

Deicide:
Mine I cannot call on whatapp but network is fast

It’s functioning properly now, it was restored before I went to bed yesterday.
I lodged a complaint on their dashboard and also dropped a message on WhatsApp.

I don’t even understand what’s happening. I’m getting notifications from all my apps even though they’re not working, I can’t browse, but I can chat and make calls on WhatsApp.

osayuwamwen:
Baba don't tink twice go for Lithium lifepo4 it is the best but make sure u do a proper research on the brand make you nor go buy lithium battery wen nor complete watin they write for paper

I am already in talk with someone heavenlybangs recommended. It’s good to read actual users experiences.

Unfaized:
7 months in and my lithium battery still holding full capacity even with 2 heavy AC use, electric iron, oven, washing machine and basically every load on a daily. Best decision I made thanks to listening to expert opinions on this thread, meanwhile my in-law don park his load of LA batteries after just a year+ on much lighter loads.

Even the lithium-ion batteries I got for my rechargeable fan has outperformed the 2 LA which barely lasted 3 months for each replacement.

Bottom line is, LA batteries are a very bad investment choice for new and intending users. Use your money wisely once and for all!

Please more review on the highlighted, I plan on changing mine by months end.

9ijaprince:
pleass chat me on 08036771734

Similar reason I was asking for your number and location. I’ll reach out to you.

NeralLaren24:
Hello Nairalander

Laren Tech Service

Deals in Repairs of all types of iPhone and Samsung devices

Screen replacement
Battery Replacement
Camera Replacement
Charging Port Replacement
Back glass Replacement

And all other repairs

Address: Nō 7 Otigba Str, Computer Village,
Ikeja

How much for iPhone 8 charging port ?

emeraldlife:
I just dey wait make my Airtel unlimited expire make I run this thing.

Pls those who are using this, can it be carried around as long as one is in fibre x location?

Nope. Fixed at a spot, unless you’re within the range of your own WiFi.

9ijaprince:
Might work just check with any diy battery builder

The lead acid battery that comes with the fan is a 12v 7a battery. I got here through a referral from someone that got for a different fan.

Your contact and location.