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GTB Customer Faints As N2.95m Disappears From His Account - Business (5) - Nairaland

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Re: GTB Customer Faints As N2.95m Disappears From His Account by do4luv14(m): 4:04pm On Jan 29, 2022
shoboy9:


We don't know the full details but these banks have to be made to sit up. The bank should at a minimum have given up the accounts that the funds were sent to and flagged those accounts. How can the bank say money is not retrievable? That smells of rotten fish! Insider collusion is just the start. Please involve relevant authroties - CBN/EFCC/NDIC/Consumer protection, etc. Nigerians allow criminals to have an easy life and it leads to more crime in society. And God's displeasure on a society.
If OP doesn't have a lawyer, get in touch with free legal service centers, tell them your story and ask for a lawyer who understands financial dealings and let him make complaints to relevant agencies. Not get your money back bawo?



I understand you well, if you want the bank to help you, you gotta help them, with the necessary information, as I stated earlier


I had a friend who backed with GTB, in this case, ATM refuse to disbursecash, but his account was debitted, he happen to complain to them yet nothing was done to refund his money,

he saw me two days later and explain to me, I now asked him to go back to the ATM, and get a statement from. there, with the information and his text showing the debit, should go back to the bank, and complain,

And that's what he did, 3days later his money was refunded,

in a situation like the Ops, the fastest way, is to gather any information detailing the debit, then report to the bank, that information is the first thing they will follow up, to know, how such, and from where, so as to prevent future occurance for himself

5 Likes 1 Share

Re: GTB Customer Faints As N2.95m Disappears From His Account by naijaboy756: 4:08pm On Jan 29, 2022
Maybe you went to fill that yeye sporty bet 30k promo on Facebook and shared you details. Or you applied for that WEEBLY GTBank loan on Facebook.

One of them may be the route

6 Likes 4 Shares

Re: GTB Customer Faints As N2.95m Disappears From His Account by smallsmall: 4:11pm On Jan 29, 2022
superCleanworks:
The banks know exactly what is going on.

same story every time and nothing will ever be done about it. no investigation or recovery as long as it does not disturb the deposit section of the bank. Even it the money was stolen from A to B in the same bank, the bank will not talk or even move a finger. It is all good business for them.
Shey Buhari has account in union bank, let one kobo miss and you will see how the bank manager will turn to Jack Bauer

For sometime now, GTB has been employing "Temporary Staff", paying them crumbs and the Oga in charge of supplying these temporary Staff, has been taking the large percentage of these Salary meant for these Staff.
The Tempo-Staff are exposed to Customer Accounts as they do the same Work Schedule of a normal Staff.
It is after this time that GTB Customers started experiencing Dubious Transaction on their Accounts,

As a Customer of GTB for over 30yrs now, l can confirm to you that all these Frauds on Customer Account, are initiated and carried out with the connivance of GTB Staff. Quote me anywhere.
Other banks also operate the same "Business Model" that put Customer Savings into the hands of Fraudsters, First bank and UBA are the least safe, in my own opinion, because the Bank Staff mine Customer Data for Fraudsters.

The CBN, EFCC and SFU must tighten their regulation of these banks and make it known that if a Customer is Defrauded, through no fault of his (and this must be the default position except the bank can prove otherwise), the Bank must repay the Stolen amount IN FULL within 48hrs, pending any investigation of the bank.
Bank Staff need to start facing very High jail term, once their culpability in these frauds can be established
This will ensure that the bank monitors the Criminals it is employing and paying peanuts to.


Every Account has a BVN attached to it (by Law) so, Money does not disappear into thin air anymore.. The Bank Staff see where a Stolen money is moved into but pretend they dont know, because they are all into these Frauds.
The Fraudsters and bank Staff now work hand-in-hand, that is a fact.

11 Likes 3 Shares

Re: GTB Customer Faints As N2.95m Disappears From His Account by miqos02(m): 4:14pm On Jan 29, 2022
Re: GTB Customer Faints As N2.95m Disappears From His Account by chachanga: 4:16pm On Jan 29, 2022
linearity:


I doubt if the bank has a duty to refund money fraudulently stolen, yes they have a duty to investigate and engage the other bank/merchant to retrieve the stolen money after you complained.

Your bank deposit is not insured against the bank unless you take out private insurance for that purpose...yes it is supposed to be insured against the bank going belly-up or being liquidated

but if you listen to the stories of some of the people whose Bank was liquidated by CBN in Nigeria, some did not get anything bank despite their deposits being insured against such occurrence. Also in very few cases where the insurance kicked in, note that the coverage is limited, they do not insure your total account balance, the maximum insurance is N500k in regular banks and N200k in micro financed banks.

Bomboclaat! And what are such lax regulatory laws supposed to achieve for scammed customers?

Nigeria itself seems to be collapsing but the people within either don't know or are busy deceiving themselves.

1 Like

Re: GTB Customer Faints As N2.95m Disappears From His Account by Greatdand007(m): 4:18pm On Jan 29, 2022
Oritna94:

Gbam. I no de leave my money for bank now. Decentralised wallets are what I use or hard wallets like LedgerX. In USDT.


How can I do this and hope this won’t crash you can trust this online stuff o
Re: GTB Customer Faints As N2.95m Disappears From His Account by smallsmall: 4:20pm On Jan 29, 2022
do4luv14:




I understand you well, if you want the bank to help you, you gotta help them, with the necessary information, as I stated earlier


I had a friend who backed with GTB, in this case, ATM refuse to disbursecash, but his account was debitted, he happen to complain to them yet nothing was done to refund his money,

he saw me two days later and explain to me, I now asked him to go back to the ATM, and get a statement from. there, with the information and his text showing the debit, should go back to the bank, and complain,

And that's what he did, 3days later his money was refunded,

in a situation like the Ops, the fastest way, is to gather any information detailing the debit, then report to the bank, that information is the first thing they will follow up, to know, how such, and from where, so as to prevent future occurance for himself

I disagree with your process!
Once the Customer has made a complain to the bank and the Bank Staff, who has access to the banking profile of the Customer sees that it is true that the said amount was moved from his account A to another Account B, the first thing is to post a "No Debit Notice" on the receiving Account and inform the owner of the Account.
This is to prevent dissipation of the funds.
It is after this that investigation will now commence and the Customer be required to show further proof.


By the time the bank is insisting on Affidavit, Police Report and all sorts of nonsense, the Funds are being withdrawn, which makes the case go from bad to worse.
Bank Staff must be proactive in this regard, that is, if the Criminality is not actually coming from them, which is the case, most times.

1 Like 2 Shares

Re: GTB Customer Faints As N2.95m Disappears From His Account by Winters23: 4:22pm On Jan 29, 2022
Oritna94:

Gbam. I no de leave my money for bank now. Decentralised wallets are what I use or hard wallets like LedgerX. In USDT.

Real correct bro
Re: GTB Customer Faints As N2.95m Disappears From His Account by dangoteinlaw: 4:24pm On Jan 29, 2022
frog12:
i call Airtel customer care to help with pin, already i tell them the big amount of phone credit i have. 3 minutes after hanging up, a scammer they call me that he mistakenly transfer funds to my phone for the same amount and wa may i run a command. How these scammer know how much i get? I only spoke with airtel customer care. Bastards !!



I once received about 300k from a client for work purpose. Not up to 2hours I started getting calls telling me my account have some imaginary issues and I need to reset pin bla bla bla. I was now wondering if there was someone monitoring me. Since then I went setup with another bank and moved everything out.
Re: GTB Customer Faints As N2.95m Disappears From His Account by TeeGod(m): 4:27pm On Jan 29, 2022
Now the idiot theif go scam another person go buy car dey form big boy for street.

5 Likes

Re: GTB Customer Faints As N2.95m Disappears From His Account by smallsmall: 4:28pm On Jan 29, 2022
linearity:


I doubt if the bank has a duty to refund money fraudulently stolen, yes they have a duty to investigate and engage the other bank/merchant to retrieve the stolen money after you complained.

Your bank deposit is not insured against the bank unless you take out private insurance for that purpose...yes it is supposed to be insured against the bank going belly-up or being liquidated

but if you listen to the stories of some of the people whose Bank was liquidated by CBN in Nigeria, some did not get anything bank despite their deposits being insured against such occurrence. Also in very few cases where the insurance kicked in, note that the coverage is limited, they do not insure your total account balance, the maximum insurance is N500k in regular banks and N200k in micro financed banks.

You are not completely right!
NDIC insures savings to a certain amount - True.

If you are defrauded (say scammers accessed your account and transferred your money out to another bank account), the bank MUST refund your Money because it is not within your control but all these happened within the banking system/
Those who have foreign bank account will attest to this and that is why White people dont really care too much about someone stealing their bank cards or 'frauding' their bank account.
It is the bank that should tighten its security and ensure that such frauds are not easily done.

Every successful bank fraud, triggers an investigation by the fraud team and they would do anything and everything to ensure that the Fraudster is tracked down, because it all happens within their banking system and they know they are liable to refund the money.

If CBN adopts such posture, especially now that we all use BVN, Banks will take their responsibility more seriously, will stop employing Criminals (low wage incentive) and vet their staff properly and pay them appropriately.

5 Likes 1 Share

Re: GTB Customer Faints As N2.95m Disappears From His Account by goldman777: 4:30pm On Jan 29, 2022
Since Gtb changed name to gtbco a lot of fraud has been happening there did Gtb partner with criminals to change name to gtbco just thinking out loud
Re: GTB Customer Faints As N2.95m Disappears From His Account by do4luv14(m): 4:30pm On Jan 29, 2022
smallsmall:


I disagree with your process!
Once the Customer has made a complain to the bank and the Bank Staff, who has access to the banking profile of the Customer sees that it is true that the said amount was moved from his account A to another Account B, the first thing is to post a "No Debit Notice" on the receiving Account and inform the owner of the Account.
This is to prevent dissipation of the funds.
It is after this that investigation will now commence and the Customer be required to show further proof.


By the time the bank is insisting on Affidavit, Police Report and all sorts of nonsense, the Funds are being withdrawn, which makes the case go from bad to worse.
Bank Staff must be proactive in this regard, that is, if the Criminality is not actually coming from them, which is the case, most times.




Time is of the essence my Goodman,

better to go armed with the infors than, to go there, asking them to find out and bring out the information them sef, before putting a no debit other, on the receiver,

Examples, playing sir my account had just been wiped, this is the text show debit, and I don't authorisatea any, my ATM, is always with me,

while you are filling the form, given you, they you that text, and started tracing your funds, and that's where we arrived at, a receiver acct, a payment for goods, an ATM withdrawal, or a deposit towards a transaction,
Re: GTB Customer Faints As N2.95m Disappears From His Account by do4luv14(m): 4:31pm On Jan 29, 2022
goldman777:
Since Gtb changed name to gtbco a lot of fraud has been happening there did Gtb partner with criminals to change name to gtbco just thinking out loud


they are still GTB, I do not hear of them changing name
Re: GTB Customer Faints As N2.95m Disappears From His Account by aktolly54(m): 4:31pm On Jan 29, 2022
The person should have move the money to account he can't withdraw with card except he go bank. The account which he don't operate online or with card. That is the only way some money can be safe.

Bank will explain if na ghost come bank and withdraw the cash at counter desk

1 Like 1 Share

Re: GTB Customer Faints As N2.95m Disappears From His Account by Timmi: 4:34pm On Jan 29, 2022
Osagyefo98:
That's how they stole from Innoson before they were caught.

GT bank is a criminal bank under criminal leadership.

Everything about the bank is fraud.

That's how they deducted over 500 million from Innoson before they were caught...and the case was in court.

GT bank can go any length to defraud their customers.

do you have sense at all, i know sense is no longer common where you come from but at least let people know that you can read and write. When did GTB stole Innoson money - show proof and not propaganda, lies and deceit that your people are well known for.

3 Likes

Re: GTB Customer Faints As N2.95m Disappears From His Account by smallsmall: 4:34pm On Jan 29, 2022
faoogoke:
This story can't be true.

Daily withdrawal is like a million naira.

Two million nine hundred and fifty

thousand can't be withdrawn as once.

You are demarketing a bank. That's not

good.

You are wrong Sir!
Some people have daily limit (and you can even raise it yourself) to the tune of #10M, it all depends on what kind of Account you have.
I personally wont survive with a daily limit of #1M but then, l dont do such amounts everyday.

Nigerian Banks are employing Criminals, paying them half salary and expecting them not to defraud Customers, how is that possible?
One Oga at GTB is the one supplying those temporary Staff to GTB, he crimps-off half of their salary and it is not a surprise that those Temporary Staff are the first suspects, in these "INTERNAL-CONNIVANCE" FRAUDS
Re: GTB Customer Faints As N2.95m Disappears From His Account by Nicenixon: 4:36pm On Jan 29, 2022
superCleanworks:
The banks know exactly what is going on.

same story every time and nothing will ever be done about it. no investigation or recovery as long as it does not disturb the deposit section of the bank. Even it the money was stolen from A to B in the same bank, the bank will not talk or even move a finger. It is all good business for them.
Shey Buhari has account in union bank, let one kobo miss and you will see how the bank manager will turn to Jack Bauer
they won't do anything unless he is an influential man who has support of high ranking military officer or politician.
Re: GTB Customer Faints As N2.95m Disappears From His Account by aktolly54(m): 4:36pm On Jan 29, 2022
ImoleNaija:


Truly, most bank staff are now Yahoo bankers. They sell account info to their Yahoo friends. Only God could help us.

I once took an old woman to a bank for account opening. Her son, who resides in Canada, used to send money to her via my account. And, when I was about leaving school finally, I had to help Mama with account opening. Mama & I were not okay with the look of the young man who was attending to us, so we had to use my contact as the next of kin's. Seeing a foreign contact, the guy could try bombing the owner. Oga Slawormiir, no be so?
why using your details as NEXT OF KIN? the mama pikin for abroad or her child for Nigeria details is the best. In case the woman old and die, who do you think will claim the money in her account? The bank will gbese on the money because you can't go and claim the money
Re: GTB Customer Faints As N2.95m Disappears From His Account by goldman777: 4:36pm On Jan 29, 2022
do4luv14:



they are still GTB, I do not hear of them changing name
where is your location Gtb is now gtco go and do your investigation money was illegally removed from my account something that has never happened to me before 15years banking with Gtb now gtco a lot of illegal deductions and fraud happening
Re: GTB Customer Faints As N2.95m Disappears From His Account by Timmi: 4:37pm On Jan 29, 2022
haboped:
I really feel for him. May God punish Buhari and Tinubu

Senseless comment from senseless set of people. You need to have your head examined
Re: GTB Customer Faints As N2.95m Disappears From His Account by smallsmall: 4:37pm On Jan 29, 2022
do4luv14:



they are still GTB, I do not hear of them changing name


You are wrong Sir.

They changed name (corporate arrangements) but it does not affect your Banking relationship with them.

1 Like

Re: GTB Customer Faints As N2.95m Disappears From His Account by linearity: 4:37pm On Jan 29, 2022
smallsmall:


You are not completely right!
NDIC insures savings to a certain amount - True.

If you are defrauded (say scammers accessed your account and transferred your money out to another bank account), the bank MUST refund your Money because it is not within your control but all these happened within the banking system/
Those who have foreign bank account will attest to this and that is why White people dont really care too much about someone stealing their bank cards or 'frauding' their bank account.
It is the bank that should tighten its security and ensure that such frauds are not easily done.

Every successful bank fraud, triggers an investigation by the fraud team and they would do anything and everything to ensure that the Fraudster is tracked down, because it all happens within their banking system and they know they are liable to refund the money.

If CBN adopts such posture, especially now that we all use BVN, Banks will take their responsibility more seriously, will stop employing Criminals (low wage incentive) and vet their staff properly and pay them appropriately.

Agreed, but I was talking about Nigerian specifically and the insured amounts I quoted above is for Nigeria.

Insured amount in the USA and other foreign banks defers, in the USA I truly don’t care if my credit card is stolen or fraudulently used, all I need do is call it in and I will be made whole almost immediately while the investigation goes on.

Though the story is different with debit cards even in the USA, the insurance is not as iron clad as that with credit cards and it could take a little longer to get your money back.

Yes CBN should up their games and emulate other countries, but remember that the insurance companies & Banks are in business to turn a profit, so if CBN increased their liabilities, they will have to turn to me and you to recoup the additional cost in insuring a high risk now.
Re: GTB Customer Faints As N2.95m Disappears From His Account by abbey621(m): 4:37pm On Jan 29, 2022
Rather than blame banks, we should be talking about how ignorant the average Nigerian has become. An eductaed person in this day and age but most don't know about 2FA? You don't know about security. From tokens to passcode etc, one must be crazy not to double or triple secure one's life savings.

It's simple, make sure any transfer or transaction requires authorization from your phone in form of texts, also ensure you set a hard limit on your account, maximum of 250k, 500k or 1 million per day or whatever and finally require that any transaction over 500k should only be allowed to accounts you've added to your banking profile.

These might sound difficult but it is very simple, your account officer should be able to guide you and if not then you better find a more sensible bank, WAKE UP PEOPLE! Money that is so hard to earn, you'll now let some scumbag wipe it all away due to negligence.....ko le work!

2 Likes

Re: GTB Customer Faints As N2.95m Disappears From His Account by Acidosis(m): 4:38pm On Jan 29, 2022
SenecaTheYonger:
Didn’t I tell you that yahoo boys will run us local very soon?
When they say there’s no honor amongst thieves, you bastards were defending them with your life.


Mud go touch all of them, especially in this age of POS
Re: GTB Customer Faints As N2.95m Disappears From His Account by do4luv14(m): 4:39pm On Jan 29, 2022
goldman777:
where is your location Gtb is now gtco go and do your investigation money was illegally removed from my account something that has never happened to me before 15years banking with Gtb now gtco a lot of illegal deductions and fraud happening


hmmm, u will find out then, and if true, am moving to parallel bank
Re: GTB Customer Faints As N2.95m Disappears From His Account by jahlove4jah: 4:39pm On Jan 29, 2022
Therebus an insider involved in this kind of fraud.


Either from his side or from the bank side.


He should get a court order demanding the recall of his fu d from the slkrty bet account/ micro finance account.
First thing is for him to request a bank statement.
Re: GTB Customer Faints As N2.95m Disappears From His Account by Nobody: 4:41pm On Jan 29, 2022
aljazirahnews:



https://globaltimesng.com/2022/01/28/customer-faints-as-n2-95m-disappears-from-his-gtb-account/

all banks are culpable in this. Few years ago we all had options to apply for a debit card at the point of account opening. They've now made it mandatory for every new account to automatically have a debit card and that's where the scam starts. It is more cumbersome to get into your account without your debit/credit card. If you know you have more than what you cannot afford to lose in your account kindly deactivate your debit card for peace of mind. Open an expense account and make considerable transfers to your card account. Access Bank in particular is a master in these wondrous trend. I've been their victim.

1 Like

Re: GTB Customer Faints As N2.95m Disappears From His Account by smallsmall: 4:42pm On Jan 29, 2022
aktolly54:
why using your details as NEXT OF KIN? the mama pikin for abroad or her child for Nigeria details is the best. In case the woman old and die, who do you think will claim the money in her account? The bank will gbese on the money because you can't go and claim the money

Did you read the reason he took that decision? These Banks Staff are always looking at Customer details, to determine which one to pass on to their fraudulent accomplices. A foreign-based Next of Kin, is a prime target

Next of Kin does not mean you are entitled to the Money in the account, when the owner dies, whether Child or not, stop deceiving yourself!

There are process and procedures you need to go through, to have access to the Money in the account of someone who dies Intestate.
Probate Registry at the Fed High Court is your first point of call

2 Likes

Re: GTB Customer Faints As N2.95m Disappears From His Account by FILEBE(m): 4:46pm On Jan 29, 2022
faoogoke:
This story can't be true.

Daily withdrawal is like a million naira.

Two million nine hundred and fifty

thousand can't be withdrawn as once.

You are demarketing a bank. That's not

good.

transfer not withdrawal . money was transferred from gt to sporty bet. You shouldnt be too quick to conclude and say something when you haven't understood the situation.

1 Like

Re: GTB Customer Faints As N2.95m Disappears From His Account by makaveli902: 4:46pm On Jan 29, 2022
egojeny1:
Why is it always GTB, First Bank and Access Bank?? So sorry for this predicament.

All the Banks oooo, till today UBA has not refunded my money...
Re: GTB Customer Faints As N2.95m Disappears From His Account by Eppking(m): 4:48pm On Jan 29, 2022
This has nothing to do with the bank. Mind you the bank would have investigated and confirmed the customer was careless at some point.

This is a simple case of shoulder surfing. It is system where a fraudster stands besides their victims to collect useful information over the shoulder by looking.

In this case the fraudsters are usually numbering about 4 (one at the right, left behind and sometimes in front) moving in cluster around a targeted victim.

All they (fraudsters) are after is to pick card details of a targeted customer (victim). Especially customers that is fond of brandishing his/her ATM card or carelessly exposing the card numbers embossed on cards while on ATM queue or in public.

These fraudsters usually would go as far as to disable other ATMs by stuffing papers inside card area of the ATM. Forcing everyone to resort to one functional ATM in use. In so doing, a long queue would ensue unknown to the bank operatives or security.

One last step for the fraudster to succeed in scamming their victims is to station one of them (fellow fraudsters) at the disabled ATM to peep through again from that position to the closest ATM position, the only ATM working or paying. At that point the fraudsters are after the their victims PIN.

Once PIN is picked by looking through targeted victim shoulder they wait for 5mins or so before carrying out transactions (Debits) on victim's account. Why do they wait? they wait for that short period to make it look like customer account starts getting debit after card was used on the ATM. The scammed customer can only remember last using the ATM before several debits, thereby, diverting attention to the bank as the culprit.

This system can also take place in supermarkets and local shops or POS operator point (fear those people). Some of them are agents to local yahoo yahoo boys.

Now, how can transaction to through without code sent to registered phone number or email of their victim? Is it possible for the fraudster to have these information (code sent to Registered phone number or Email)? No

There are some websites that lack payment security. Those websites would just go ahead to take debit if card details and PIN is correct withouta my second level authentication (codes sent to Registered phone number or email address of the account holder) by the card user.

The Fraudsters choose certain betting sites with weaker payment security to carry out their nefarious activities using Registered fictitious names and IDs.

I learnt most banks in Nigeria have instituted a case with CBN to close down these payment gateways on websites reported. Also the operators of the websites are mostly yahoo yahoo boys who employed russians and Arabs to set up such websites. They also get licenses from government agency to host payment gateway on their websites without consulting the banks.

How can you avoid such scam?

Keep your ATM card in your pocket or bag while on the queue until you are Infront on the ATM to use.

After ATM card insertion, please cover your PIN while pressing.

Yes, I am a certified cyber security expert with MSC
in foreign university . I have several IT certifications in cyber security.



ImoleNaija:


Truly, most bank staff are now Yahoo bankers. They sell account info to their Yahoo friends. Only God could help us.

I once took an old woman to a bank for account opening. Her son, who resides in Canada, used to send money to her via my account. And, when I was about leaving school finally, I had to help Mama with account opening. Mama & I were not okay with the look of the young man who was attending to us, so we had to use my contact as the next of kin's. Seeing a foreign contact, the guy could try bombing the owner. Oga Slawormiir, no be so?

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