linearity:


Agreed, but I was talking about Nigerian specifically and the insured amounts I quoted above is for Nigeria.

Insured amount in the USA and other foreign banks defers, in the USA I truly don’t care if my credit card is stolen or fraudulently used, all I need do is call it in and I will be made whole almost immediately while the investigation goes on.

Though the story is different with debit cards even in the USA, the insurance is not as iron clad as that with credit cards and it could take a little longer to get your money back.

Yes CBN should up their games and emulate other countries, but remember that the insurance companies & Banks are in business to turn a profit, so if CBN increased their liabilities, they will have to turn to me and you to recoup the additional cost in insuring a high risk now.

superCleanworks:
The banks know exactly what
Shey Buhari has account in union bank, let one kobo miss and you will see how the bank manager will turn to Jack Bauer

Contact Your Institution First

The Central Bank of Nigeria (CBN) issued a circular in 2011 directing all banks to expand their existing ATM HELP DESK to handle all types of consumer complaints. Therefore, if you have a complaint against your bank, you MUST first report the complaint at the bank/branch where the issue originated and then allow 2 weeks (it might be less or more in some cases) for the issues to be resolved.


If Your Bank Fails to Resolve Your Complaint

You have the right to escalate your complaint to the Director, Consumer Protection Department (CPD) of the CBN after lodging
your complaint, when your bank fails to acknowledge within three (3) days or issue a tracking number, or fails to resolve the complaint within the timelines as stipulated by the Consumer Protection Regulation (CPR).


Complaints to Consumer Protection Department

You can only direct your Complaints to CPD upon the failure of your Bank/Financial Institution to resolve your complaint within the timeline stipulated by the Consumer Protection Regulation (CPR).


Contacting Consumer Protection Department (CPD)

You can contact the CPD through the following channels:

E-mails: cpd@cbn.gov.ng

Letter:
The Director
Consumer Protection Department
Central Bank of Nigeria
Central Business District,
Garki, Abuja

Your letter of Complaint should be addressed to the Director, Consumer Protection Department.

You can submit your letter at the CBN Head
Office OR at any of the CBN Branches
Nationwide.


Does the CPD Deal with All Types of Complaints?

The CBN deals with all financial related complaints in so far as it is against a Financial Institution within its regulatory purview.

aljazirahnews:

GTB Customer Faints As N2.95m Disappears From His Account by aljazirahnews: 10:49am On Jan 28

slimanyd:
Lol. Moya destroy ATM mi. Anyone still using ATM card for his MAIN account is playing with fire in these present day World .

Let me see how someone will steal money from my account when am no longer using ATM

egojeny1:
Why is it always GTB, First Bank and Access Bank?? So sorry for this predicament.

smallsmall:



I agree with your submissions

Liability arising from carelessness or connivance of their staff cannot be passed to the Customer.
Liabilities of "Genuine Operating Cost", is what the Customer funds.

Profit of a bank is not made from the Bank Staff conniving with Fraudsters to defraud Customers, that is termed "Criminal Enterprise" ... which is what is going on with Nigerian banks, especially First Bank, GTB (recently), Access Bank and UBA.

faoogoke:
This story can't be true.

Daily withdrawal is like a million naira.

Two million nine hundred and fifty

thousand can't be withdrawn as once.

You are demarketing a bank. That's not

good.

SavageResponse:


For your info even crypto exchanges and crypto wallets also get hacked

Acidosis:



Swears

You don't even need to destroy your card.

See a screenshot of my sterling bank app. Once I disable one or more of these options, the card immediately becomes useless.

If I disable all three, there's nothing anyone can do with my card or pin. To steal from me, they will have to bundle me to the nearest sterling bank branch.

Some Nigerians have used their card details to collect loans from loan sharks with criminal intents. By the time these criminals come back to haunt them, we will all gather here to blame the banks as usual.

aljazirahnews:



https://globaltimesng.com/2022/01/28/customer-faints-as-n2-95m-disappears-from-his-gtb-account/

slawormiir:
Damnnn niggar
Him don looseguard na

The street is no longer funny
Everybody should mount thier guard
Because who loose guard them go maga am

If possible enlighten your loved ones and relatives.....synchronise the email link to thier bank account to your own device for prompt notification and response....especially female relatives Because females are very careless
Then tell your relatives to avoid some banks.....I will not mention names
Anyway ain't scared...let me mention them...gt bank, access bank, fcmb....

Manage zenith bank if possible...them dey try

vikstandon:


Tell me more

SenecaTheYonger:
Didn’t I tell you that yahoo boys will run us local very soon?
When they say there’s no honor amongst thieves, you bastards were defending them with your life.

jmoore:
Most of these victims don't tell the real story.

A scammer will send you a link to a website where you can deposit any amount you want, they will tell you they hacked sporty bet. Then greed will push the victims to enter their ATM details in the cloned site.

anuofGod:
Same way UBA stole my #5100 last year November and denied me entrance into the bank so I won't cause drama. They kept giving me forms to fill outside the bank.
This banks are so useless. I am restricting the urge I have right now to scream and curse that bank.
But why should I be dramatic? God has been so faithful to me.

Susily:



I hope your money was returned to you?

Susily:



I hope your money was returned to you?

SavageResponse:


For your info even crypto exchanges and crypto wallets also get hacked

SavageResponse:


For your info even crypto exchanges and crypto wallets also get hacked

anuofGod:

It wasn't, that's why I restricted the urge to scream and curse UBA when I was typing the other time.
They said I did transaction with POS in October and they deducted money in November.
Funny enough, I didn't do transaction with POS on the said day in October.
I called, I mailed, went to the bank. They bluntly denied.

Ishilove:

The man's 2.9m must be part of the wealth the whiteman stole from our ancestors