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How To Speak With Airtel Customer Care Agent - Nairaland / General (2) - Nairaland

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Re: How To Speak With Airtel Customer Care Agent by kayo80(m): 11:13am On Apr 20, 2021
Mobsync:
As of March 18 2021:

#1. Call 111

Select language if you haven't previously selected one...

#2. Press 2

#3. Press 4

#4. Press 4 again

#5. Press 9

Note: You do not need to listen to the computer before pressing the buttons.

Thanks to Emma1st, Trytillmake and Charlssey who brought it to my notice that the old method is no longer working.





God bless you OP. It works...I was able to get to speak with their agent...after they had chopped my 100 consistently for like 3 days. I clicked on "Do Not Autosubscribe" when I did the 100 MB for 100, but they just kept auto subscribing me. Very annoying. Thanks once again.

1 Like

Re: How To Speak With Airtel Customer Care Agent by Tomyusf141: 12:00pm On May 19, 2021
Mobsync:
As of March 18 2021:

#1. Call 111

Select language if you haven't previously selected one...

#2. Press 2

#3. Press 4

#4. Press 4 again

#5. Press 9

Note: You do not need to listen to the computer before pressing the buttons.

Thanks to Emma1st, Trytillmake and Charlssey who brought it to my notice that the old method is no longer working.





Nice one�
worked like magic

1 Like

Re: How To Speak With Airtel Customer Care Agent by cyberprince8(m): 10:56am On Jun 07, 2021
Not working anymore
Re: How To Speak With Airtel Customer Care Agent by Omiran(m): 1:53pm On Jul 30, 2021
@Mobsync answer is still valid..

1 Like

Re: How To Speak With Airtel Customer Care Agent by eyecandydolly: 12:29pm On Aug 05, 2021
This worked for me today.

Thank you

Mobsync:
As of March 18 2021:

#1. Call 111

Select language if you haven't previously selected one...

#2. Press 2

#3. Press 4

#4. Press 4 again

#5. Press 9

Note: You do not need to listen to the computer before pressing the buttons.

Thanks to Emma1st, Trytillmake and Charlssey who brought it to my notice that the old method is no longer working.




1 Like

Re: How To Speak With Airtel Customer Care Agent by Mercygreatwoman(f): 5:58pm On Nov 23, 2022
Update
To get the Airtel customer service
Press 2 (to go to main menu)
Press 4 (for top enquires)
Press 2 (for over scratched card)
Press 9 (to transfer to a call center agent)

2 Likes

Re: How To Speak With Airtel Customer Care Agent by ianian: 4:20am On Feb 23, 2023
This worked for me 23 February, 2023

Thanks

Mercygreatwoman:
Update
To get the Airtel customer service
Press 2 (to go to main menu)
Press 4 (for top enquires)
Press 2 (for over scratched card)
Press 9 (to transfer to a call center agent)

1 Like

Re: How To Speak With Airtel Customer Care Agent by Mobsync(m): 8:32pm On Mar 15, 2023
ianian:
This worked for me 23 February, 2023

Thanks


I'll the one that created the topic. Thanks for confirming this method worked for you. I've updated the first post.
Re: How To Speak With Airtel Customer Care Agent by Mobsync(m): 8:43pm On Mar 15, 2023
Mercygreatwoman:
Update
To get the Airtel customer service
Press 2 (to go to main menu)
Press 4 (for top enquires)
Press 2 (for over scratched card)
Press 9 (to transfer to a call center agent)

Thank you very much for this. I've updated the thread.
Re: How To Speak With Airtel Customer Care Agent by Jacksparrow7(m): 5:47am On Nov 20, 2023
The Airtel customer care is not working again. I dail 300 select 1 and select 9 but it is not working. Please help.
Re: How To Speak With Airtel Customer Care Agent by Mobsync(m): 4:14pm On Nov 20, 2023
Jacksparrow7:
The Airtel customer care is not working again. I dail 300 select 1 and select 9 but it is not working. Please help.

I tried this yesterday and tried updating this article but couldn't get the exact buttons. I'll do further work on it today.

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