The News Agency of Nigeria (NAN) has demanded the immediate replacement of a new bus supplied to the agency by Innoson Vehicle Manufacturing Company Limited.
The demand was made in a letter the agency despatched to Innoson even as it expressed regrets over the patronage of Made-in-Nigeria vehicles.

The letter dated 16 January and signed by the agency’s Principal Legal Officer, Mojirola Eniola, stated in part:

“Following the failure of your organisation to meet our demands for the evacuation and replacement of the faulty 30-seater bus (IVM6751) supplied to the News Agency of Nigeria (NAN) within seven (7) days of the receipt of our letter dated January 6, 2023, we have been left with no choice but to return the vehicle to your premises.”

NAN reports that this is the second time the agency would be rejecting the company’s vehicles due to either non-compliance with specifications or mechanical fault.

In line with the Buhari administration’s admonition to patronise local industries, the agency had some time in 2021 approached the motor vehicle plant to supply it with a 30-seater bus for its workers.

The agency had paid Innoson the sum of N49.5 million, including taxes, for the purchase of the bus on 17 November 2021.


Trouble, however, started when the company on 16 November 2021, delivered a 30-seater bus that was not in line with the specifications it reached with the Agency.

The agency promptly rejected the bus and directed its solicitors to demand a replacement in line with the agreed specifications.

Atiku-Okowa AD

In its 1 February 2022 letter to Innoson through its solicitors, the agency demanded a replacement within 14 days or face legal action.

Responding to the threat, Innoson in a letter dated 14 February 2022, apologised to NAN for the inconvenience it had caused the Agency.

“We want to use this medium to apologise to your client (NAN) for any inconvenience that they may have experienced due to their complaint,” the letter signed by a director, Jonas Ojukwu, said.

Mr Ojukwu, who in the letter claimed that his company does not sell refurbished vehicles, promised to replace the rejected vehicle.

“We will bring in a replacement brand new Innoson 30-seater bus to your client (News Agency of Nigeria) before the fourteen (14) days that you stated from the date of receipt of your letter and we shall retrieve the one supplied before now.


“We want to assure you that our business relationship will not be thwarted by any form of dissatisfaction for our desire is to serve our customers to the best of their satisfaction,” Mr Ojukwu stated.

In spite of the assurances in Mr Ojukwu’s correspondence, the replacement vehicle delivered to NAN on 8 April 2022 only worsened the agency’s transportation woes as it was dogged by successive mechanical faults.

Before the eventual evacuation of the vehicle to the Innoson Abuja office, the bus had been lying idle on the agency’s premises for several months due to mechanical faults.

The Agency’s Head of Technical Department, Aaron Miller, said the vehicle since delivery had been permanently grounded due to a faulty gearbox.

He said several appeals made to the Innoson Abuja office to evacuate the vehicle for repairs were ignored.

“We made several representations to them to repair this faulty gearbox all to no avail.

“On the three occasions their technicians showed up to ostensibly repair the vehicle, the problems persisted, causing embarrassment to the agency, ” he said.

Frustrated by the vehicle company’s noncommittal response in evacuating the vehicle, the agency issued another seven-day ultimatum to Innoson Abuja office in a letter dated 6 January.

This was to be followed by a final notice in a 16 January letter and the eventual towing of the faulty vehicle to the Abuja premises of Innoson on Tuesday after the company reneged on its pledge to evacuate the vehicle.

When a NAN correspondent contacted Mr Ojukwu on phone, he said the bus would be repaired.

OsunOriginal:
What do you expect? Ibo-made vehicles

Lalar27:
Why Is it that anything that comes from biafra land is always fake and substandard now innoson lol
If innoson want his car to survive the Nigerian market I will advise the man to move his factory/plant from Anambra and take it to either Lagos ogun or Ibadan where there are a lot of skilled workers that will be willing to work for his company.
He should learn from dangote bua and other billionaires that have big market in Nigeria this is what they did and their markets survived.
Anambra have no skilled workers most of them are unskilled compared to Ibadan workers
This is the advice I have for innoson if he want to really achieve like dangote or bua

OsunOriginal:
What do you expect? Ibo-made vehicles

michlins:
Nigeria demarkets her own in every possible way. Issues like this are handled with confidentiality. How do you expect other countries to patronise your own if you do something like this

Ogonimilitant:
You paid N49million for 30 units of buses.
Which is less than 1.3m per bus. This is how you want to patronize your country.

Innoson was founded in 2007
Toyota was founded in 1937
And you want Innosson to be like Toyota. The government of Japan funded Toyota why innoson started and funded itself from the scratch.

The government of Sierra loan bought vehicles from Innosson and have not had any problem but Nigerians instead of supporting their own brand keeps marketing their brand because he is an Igbo man.

Obi is coming and Nigeria shall be great again.

In line with the Buhari administration’s admonition to patronise local industries, the agency had some time in 2021 approached the motor vehicle plant to supply it with a 30-seater bus for its workers.

The agency had paid Innoson the sum of N49.5 million, including taxes, for the purchase of the bus on 17 November 2021.

michlins:
Nigeria demarkets her own in every possible way. Issues like this are handled with confidentiality. How do you expect other countries to patronise your own if you do something like this

Corrinthians:
Oga shut up. They said the car is faulty. No government in history of this country has patronised locally assembled vehicles like this administration.

Look at Road Safety, VIO, etc all their vehicles are Innoson. Even your local governors don't patronise Innoson the way fg does.

When that stupid Igbo Olosho called Mercy Eke won an Innoson vehicle in BBN, she never drove it for a day, but rather went a bought a Benz and flaunted it everywhere.

Your own Igbo people are most notorious for remarketing Igbo products.

Ekpa Simon like you.😐😐

Talawaka:


30 units of buses?
That's not what the article says.



P.S - To those rubbishing Innoson's effort, it is worth bearing in mind that 5% of all vehicles in the US were under a recall notice in 2021.

Yaribanzaonic:
Toyota ..Honda...Nissan..mercedes benz...volvo..tesla...bmw....

have faulty vehicles and do auto recalls...but because of ya foolishness you forgot that and resorted to ya default mode of insulting IGBO peeps.

lanre Shittu owns JAC motos patronised by most SW atates and ...they have humongous "backlash" because their cars and other vehicles are useless. You dont see IGBOs there talking down the man, Even though his cars are trashy.

grow up..old fuul...what happened to your

ngeneukwuenu, oyigboupdate,omeka,omenkalives, icar monikers?? you are just a resounding failure that sees the BIG IGBOs in your tiny agbado brain...spits!!

Ogonimilitant:
You paid N49million for 30 units of buses.
Which is less than 1.3m per bus. This is how you want to patronize your country.

Innoson was founded in 2007
Toyota was founded in 1937
And you want Innosson to be like Toyota. The government of Japan funded Toyota why innoson started and funded itself from the scratch.

The government of Sierra loan bought vehicles from Innosson and have not had any problem but Nigerians instead of supporting their own brand keeps marketing their brand because he is an Igbo man.

Obi is coming and Nigeria shall be great again.

Even with your weak phone....and with obvious upgrade of "emoji's"on this platform, your useless "response" with emojis doesn't display. Its obvious you are a wretched and frustrated "MALE". Who poverty has built a "duplex" on its head..spits!!

I busted all ya useless monikers used is throwing around useless newsfeeds to engage your stewpid sef. You are a PIG with a BINGO DNA..that exposes how worthless you are. You now scrounge for news on instagram abi??..facebook don cast abi?? you go cry bluud!!

I DEY YOUR MATTER...useless agbado idiat.

Corrinthians:
An iboe man has given a lovely speech. And it stinks 🤣🤣🤣🤣🤣🤣

Ogonimilitant:
You paid N49million for 30 units of buses.
Which is less than 1.3m per bus. This is how you want to patronize your country.

Innoson was founded in 2007
Toyota was founded in 1937
And you want Innosson to be like Toyota. The government of Japan funded Toyota why innoson started and funded itself from the scratch.

The government of Sierra loan bought vehicles from Innosson and have not had any problem but Nigerians instead of supporting their own brand keeps marketing their brand because he is an Igbo man.

Obi is coming and Nigeria shall be great again.

Biodun556:

Premium Times Nigeria

BUA Group Ad
Innoson factory
Innoson factory

NAN returns new Innoson bus, says it’s faulty
NAN reports that this is the second time the agency would be rejecting Innoson’s vehicles due to either non-compliance with specifications or mechanical fault.
ByAgency Report January 22, 2023 Reading Time: 3 mins read

The News Agency of Nigeria (NAN) has demanded the immediate replacement of a new bus supplied to the agency by Innoson Vehicle Manufacturing Company Limited.
The demand was made in a letter the agency despatched to Innoson even as it expressed regrets over the patronage of Made-in-Nigeria vehicles.

The letter dated 16 January and signed by the agency’s Principal Legal Officer, Mojirola Eniola, stated in part:

“Following the failure of your organisation to meet our demands for the evacuation and replacement of the faulty 30-seater bus (IVM6751) supplied to the News Agency of Nigeria (NAN) within seven (7) days of the receipt of our letter dated January 6, 2023, we have been left with no choice but to return the vehicle to your premises.”

NAN reports that this is the second time the agency would be rejecting the company’s vehicles due to either non-compliance with specifications or mechanical fault.

In line with the Buhari administration’s admonition to patronise local industries, the agency had some time in 2021 approached the motor vehicle plant to supply it with a 30-seater bus for its workers.

The agency had paid Innoson the sum of N49.5 million, including taxes, for the purchase of the bus on 17 November 2021.


Trouble, however, started when the company on 16 November 2021, delivered a 30-seater bus that was not in line with the specifications it reached with the Agency.

The agency promptly rejected the bus and directed its solicitors to demand a replacement in line with the agreed specifications.

Atiku-Okowa AD

In its 1 February 2022 letter to Innoson through its solicitors, the agency demanded a replacement within 14 days or face legal action.

Responding to the threat, Innoson in a letter dated 14 February 2022, apologised to NAN for the inconvenience it had caused the Agency.

“We want to use this medium to apologise to your client (NAN) for any inconvenience that they may have experienced due to their complaint,” the letter signed by a director, Jonas Ojukwu, said.

Mr Ojukwu, who in the letter claimed that his company does not sell refurbished vehicles, promised to replace the rejected vehicle.

NAHCON State AD NAHCON Tour Operator AD NAHCON Cargo Operator AD
Kogi AD

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“We will bring in a replacement brand new Innoson 30-seater bus to your client (News Agency of Nigeria) before the fourteen (14) days that you stated from the date of receipt of your letter and we shall retrieve the one supplied before now.

ALSO READ: Uzodinma speaks on Innoson Motors, says ‘we don’t throw money away’
“We want to assure you that our business relationship will not be thwarted by any form of dissatisfaction for our desire is to serve our customers to the best of their satisfaction,” Mr Ojukwu stated.

In spite of the assurances in Mr Ojukwu’s correspondence, the replacement vehicle delivered to NAN on 8 April 2022 only worsened the agency’s transportation woes as it was dogged by successive mechanical faults.

Dangote adbanner 728x90_2 (1)
Before the eventual evacuation of the vehicle to the Innoson Abuja office, the bus had been lying idle on the agency’s premises for several months due to mechanical faults.

The Agency’s Head of Technical Department, Aaron Miller, said the vehicle since delivery had been permanently grounded due to a faulty gearbox.

ⓘ
He said several appeals made to the Innoson Abuja office to evacuate the vehicle for repairs were ignored.

“We made several representations to them to repair this faulty gearbox all to no avail.

“On the three occasions their technicians showed up to ostensibly repair the vehicle, the problems persisted, causing embarrassment to the agency, ” he said.

Frustrated by the vehicle company’s noncommittal response in evacuating the vehicle, the agency issued another seven-day ultimatum to Innoson Abuja office in a letter dated 6 January.

This was to be followed by a final notice in a 16 January letter and the eventual towing of the faulty vehicle to the Abuja premises of Innoson on Tuesday after the company reneged on its pledge to evacuate the vehicle.

When a NAN correspondent contacted Mr Ojukwu on phone, he said the bus would be repaired.

(NAN)


https://www.premiumtimesng.com/news/more-news/577091-nan-returns-new-innoson-bus-says-its-faulty.html

YorubaNiBaba:
Ibo and fake fake things
Tueh, spits on nyamiri flat heads

michlins:
Nigeria demarkets her own in every possible way. Issues like this are handled with confidentiality. How do you expect other countries to patronise your own if you do something like this

Corrinthians:
Oga shut up. They said the car is faulty. No government in history of this country has patronised locally assembled vehicles like this administration.

Look at Road Safety, VIO, etc all their vehicles are Innoson. Even your local governors don't patronise Innoson the way fg does.

When that stupid Igbo Olosho called Mercy Eke won an Innoson vehicle in BBN, she never drove it for a day, but rather went a bought a Benz and flaunted it everywhere.

Your own Igbo people are most notorious for remarketing Igbo products.

Ekpa Simon like you.😐😐

michlins:
Nigeria demarkets her own in every possible way. Issues like this are handled with confidentiality. How do you expect other countries to patronise your own if you do something like this

SLAP44:


I even thought you will support this, you have a way of supporting evil if it happens to the east.

michlins:
I'm not tribalism human like you. I speak the truth even when it hurts my own.

Relax, what is important to me as a person is personal growth and wellbeing of the Nigeria people

Yaribanzaonic:
Even with your weak phone....and with obvious upgrade of "emoji's"on this platform, your useless "response" with emojis doesn't display. Its obvious you are a wretched and frustrated "MALE". Who poverty has built a "duplex" on its head..spits!!

I busted all ya useless monikers used is throwing around useless newsfeeds to engage your stewpid sef. You are a PIG with a BINGO DNA..that exposes how worthless you are. You now scrounge for news on instagram abi??..facebook don cast abi?? you go cry bluud!!

I DEY YOUR MATTER...useless agbado idiat.

Phoen1X:
Imagine this idle boy advising a billionaire,....because he's in possesion of a stolen smart phone.