Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse - Education (2)

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Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse - Education (2) - Nairaland

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Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by LAXconfidential(m): 11:37pm On Nov 29, 2023

Nzjz

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by airsaylongcome: 11:45pm On Nov 29, 2023

Ucheamani:
International anti-money laundry law requires that funds must go back to where it came from. Neither the school nor the bank is at fault here.

Have you got a reference for this?

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by SmartyPants(m): 11:49pm On Nov 29, 2023

I see the difficulty here - well the truth is such transactions will appear suspicious because round-tripping is a typical money laundering operation.

The one thing she should have no fear of is whether the Uni will hold her money. They will surely refund it though they may start to charge for the inconvenience.

3 Likes

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by Kachidubem: 11:53pm On Nov 29, 2023

Jecinth:
please guys, please don't just scroll pass, please I've tried to get little help here to no avail, please I beg you in the name of Almighty GOD pls, If any good samaritan can please help me, no matter how little so we can buy foodstuff and cook, I will be very happy. my daughter and I we are starving. Please help us the last time we ate a good food was from our neighbor on sunday. Since then we have surviving on drinking garri since Monday and the garri we use to have hope has finished. the little money I have I used it to pay for house rent so that we can at least have roof over our head. am pleading for help please, not for my sake but for my daughter please am a single mother. No matter how little it will go a long way to help us. Almighty God bless you

Acct num with faith
067801
6041
G.TBank
My name is Angela Oyom. Almighty God bless you and your family

Fool

6 Likes 1 Share

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by bemeruca: 11:55pm On Nov 29, 2023

jojothaiv:

So what's the point of refunding then?

Maybe the international AML will shed more light on that too.

Can't you read? The money goes bank to where it came from

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by bemeruca: 11:56pm On Nov 29, 2023

airsaylongcome:

Have you got a reference for this?

Use google.

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by MasterTee007: 11:56pm On Nov 29, 2023

I was thinking the same thing...you open a new account with Polaris to receive a refund. Why would Polaris honor that? If the money is withdrawn, Polaris can be in the hook if its an illegal transfer. The school can issue her a check to cash that will be processed by any bank after x amount of time. She should provide a legit address for the check lol

ThatCEO:
This one looks like money laundering 101.

You sent money to the school via UK akant, but you wan collect am back via Naija akant. Aunty, it's like your head is paining you

How about another interpretation. You scammed someone in the UK and used the scam proceed to pay tuition deposit. Now you want the school route the money to your akant in Nigeria so you can cash out.

The idiott even have the audacity to drag Polaris bank into her madness.

If you are not hiding anything, tell d school to send the money back to the original UK account that help you pay the school fees. Then tell the account owner to send the money back to you in Naija.

I mean, I shouldn't have to be giving a sell acclaimed Crypto expert this advice.

2 Likes

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by Regie2bless: 12:04am On Nov 30, 2023

Dyt:

https://www.herald.ng/aggrieved-customer-calls-out-polaris-bank-over-uk-school-tuition-refund-impasse/

tell the school to pay u through western union.

1 Like

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by OmarBashir: 12:16am On Nov 30, 2023

Well, it's a sad case, but it is part of the anti money laundering policies in place, if she can try to print out statement to show evidence from the naira account to the GT dorm account and probably get a lawyer. If she doesn't mind paying for the services of one. She should get the funds back

Dyt:

https://www.herald.ng/aggrieved-customer-calls-out-polaris-bank-over-uk-school-tuition-refund-impasse/

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by Validated: 12:22am On Nov 30, 2023

My sister abi na brother, Polaris is ABSOLUTELY right. The school should not have refunded to a different account.
Solution, get the original account holder to reactivate the paying bank account. Otherwise, your money has entered money laundry censure account.

5 Likes

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by HazzanTazzan(m): 12:27am On Nov 30, 2023

ThatCEO:
This one looks like money laundering 101.

You sent money to the school via UK akant, but you wan collect am back via Naija akant. Aunty, it's like your head is paining you

How about another interpretation. You scammed someone in the UK and used the scam proceed to pay tuition deposit. Now you want the school route the money to your akant in Nigeria so you can cash out.

The idiott even have the audacity to drag Polaris bank into her madness.

If you are not hiding anything, tell d school to send the money back to the original UK account that help you pay the school fees. Then tell the account owner to send the money back to you in Naija.

I mean, I shouldn't have to be giving a sell acclaimed Crypto expert this advice.

foolishness is easy to spot.

if you had read er post and saw the evidences provided, youd see the school tried refund but refund declined multiple times cos the originating account doesnt function anymore... you wont know this either ... smh

1 Like

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by HazzanTazzan(m): 12:32am On Nov 30, 2023

Ucheamani:
International anti-money laundry law requires that funds must go back to where it came from. Neither the school nor the bank is at fault here.

youre right but theres exception to that law.

The initial beneficiary is allowed to refund to a new account after verifying originating account isnt accessible anymore and also verifying ownership and identity of the claimant i.e owner of the originating account which is no more active/accessible must give the beneficiary the go ahead to refund to the new account provided by the claimant.

Even NHS has done this for people who paid their ihs using third party accounts and the accounts are no more active after a year when they want to claim ihs refund having worked in the healthcare sector for over 6 months.

1 Like

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by Ashirioluwa: 12:33am On Nov 30, 2023

Jecinth:
please guys, please don't just scroll pass, please I've tried to get little help here to no avail, please I beg you in the name of Almighty GOD pls, If any good samaritan can please help me, no matter how little so we can buy foodstuff and cook, I will be very happy. my daughter and I we are starving. Please help us the last time we ate a good food was from our neighbor on sunday. Since then we have surviving on drinking garri since Monday and the garri we use to have hope has finished. the little money I have I used it to pay for house rent so that we can at least have roof over our head. am pleading for help please, not for my sake but for my daughter please am a single mother. No matter how little it will go a long way to help us. Almighty God bless you

Acct num with faith
067801
6041
G.TBank
My name is Angela Oyom. Almighty God bless you and your family

Don’t pay this scammer any attention because is here to take advantage of the good people on this forum.

All he has been doing is using different names to scam innocent people.

1 Like

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by airsaylongcome: 12:33am On Nov 30, 2023

bemeruca:

Use google.

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by planetx: 12:40am On Nov 30, 2023

Jecinth:
please guys, please don't just scroll pass, please I've tried to get little help here to no avail, please I beg you in the name of Almighty GOD pls, If any good samaritan can please help me, no matter how little so we can buy foodstuff and cook, I will be very happy. my daughter and I we are starving. Please help us the last time we ate a good food was from our neighbor on sunday. Since then we have surviving on drinking garri since Monday and the garri we use to have hope has finished. the little money I have I used it to pay for house rent so that we can at least have roof over our head. am pleading for help please, not for my sake but for my daughter please am a single mother. No matter how little it will go a long way to help us. Almighty God bless you

Acct num with faith
067801
6041
G.TBank
My name is Angela Oyom. Almighty God bless you and your family

Who the hell is this annoying person and why has this person not being permanently blocked.

2 Likes

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by chiboycue: 12:55am On Nov 30, 2023

Dyt:

https://www.herald.ng/aggrieved-customer-calls-out-polaris-bank-over-uk-school-tuition-refund-impasse/

Sorry for your pain. Please go and report Polaris bank to Ordinary Ahmed of brekette family so that he could proffer solutions on how your money could be returned to you.

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by coleon(m): 1:27am On Nov 30, 2023

Cmanforall:

I think that's a major issue here. Polaris may be trying to avoid any fraudulent transactions. Moreover, her transaction is complex (Transfer naira from Polaris to GTBank , then from GTbank to another person's naira account . This 3rd person lives in UK, so he/she paid for you in Pounds. The Uni only refunds to the account that made payment. This 3rd person's UK account is no longer functioning . Polaris (if they have all these information OP shared) may be wondering why not this 3rd person provide his or her new account details with ID to prove he or she is the same person and owner of both the old and new account. So they changed their policy because of OP plea (Polaris may think?)
Did she notify Polaris amd provide all the evidence to show the legitimacy pf the transaction?

If you are in the system you will know what's going on here.
She's trying to be clever by half and trying to blackmail the bank into submission. She probably got the pounds when the rate was around 500/$ and today the rate is above 1000/$. She knows if they return the money to the account she used to remit it they will convert it at the old rate to dollar as per CBN policy, but if she diverts the funds into a pounds account she will receive pounds without conversion and sell it at the rate now which is above 1000/$.
The bank will not want to incur CBN wrath by allowing that to happen because they might be fined if the source of the fund is traced and it's found to be roundtripping.
Many people were using this method to cash out when CBN was still selling dolllars to students through the banks.

3 Likes

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by PAYnDRIVE(m): 1:41am On Nov 30, 2023

Nigeria my country.

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by yinkeys(m): 1:45am On Nov 30, 2023

Shitty bank
Bad customer service

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by Zooposki(f): 1:49am On Nov 30, 2023

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by mono26: 2:42am On Nov 30, 2023

Exactly! until u start working in d bank to know how these fraudsters do things, you won't get it. I am a banker well trained in anti money laundering & counter financial terrorism. Let me not talk too much. Why was the account closed without her consent? quote author=happney65 post=127235064]

Exactly. The school has even been magnanimous enough to send to a Polaris account and not the GTB it came from.

But why was the GTB account closed and it cant receive money again?

Maybe it should be reopened and the money sent to the original account it left from instead of all these back and forth [/quote]

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by damosade(m): 3:12am On Nov 30, 2023

This one wan scam bank. Round tripping. Your eyes dey new pounds exchange rate abi.
We are not all dumb why is the remittance account closed all of a sudden? University sef tried to even send the money to your account directly. . Am also a banker baba the account can be reopened temporarily for your own money to enter.

1 Like

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by Jozilinn: 3:39am On Nov 30, 2023

[quote author=LAXconfidential post=127235284][/quote] same here oh I no fit go kill myself imagine them Colling me #300 naira if you are sending me #1000,I don zero mind oh everywhere na Debit upon debit, na gtb I get for mind but person tell me to use first bank.

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by Jozilinn: 3:39am On Nov 30, 2023

[quote author=LAXconfidential post=127235284][/quote] same here oh I no fit go kpai myself imagine them Colling me #300 naira if you are sending me #1000,I don zero mind oh everywhere na Debit upon debit, na gtb I get for mind but person tell me to use first bank.

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by Jozilinn: 3:41am On Nov 30, 2023

[quote author=LAXconfidential post=127235284][/quote]same here oh I no fit go kpai myself imagine them Colling me #300 naira if you are sending me #1000,I don zero mind oh everywhere na Debit upon debit, na gtb I get for mind but person tell me to use first bank.

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by joseph1832(m): 3:45am On Nov 30, 2023

Dyt:

https://www.herald.ng/aggrieved-customer-calls-out-polaris-bank-over-uk-school-tuition-refund-impasse/

nonsense. Imagine the half baked reason Polaris bank is giving. So because she didn't send the money from the account, they want to refund it.

I'll advise she go to the bank where she opened the account and lodge a formal complain.

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by Kaa4(m): 3:47am On Nov 30, 2023

ThatCEO:
This one looks like money laundering 101.

You sent money to the school via UK akant, but you wan collect am back via Naija akant. Aunty, it's like your head is paining you

How about another interpretation. You scammed someone in the UK and used the scam proceed to pay tuition deposit. Now you want the school route the money to your akant in Nigeria so you can cash out.

The idiott even have the audacity to drag Polaris bank into her madness.

If you are not hiding anything, tell d school to send the money back to the original UK account that help you pay the school fees. Then tell the account owner to send the money back to you in Naija. POWERFUL

I mean, I shouldn't have to be giving a sell acclaimed Crypto expert this advice.

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by Kaa4(m): 3:47am On Nov 30, 2023

ThatCEO:
This one looks like money laundering 101.

You sent money to the school via UK akant, but you wan collect am back via Naija akant. Aunty, it's like your head is paining you

How about another interpretation. You scammed someone in the UK and used the scam proceed to pay tuition deposit. Now you want the school route the money to your akant in Nigeria so you can cash out.

The idiott even have the audacity to drag Polaris bank into her madness.

If you are not hiding anything, tell d school to send the money back to the original UK account that help you pay the school fees. Then tell the account owner to send the money back to you in Naija. POWERFUL

I mean, I shouldn't have to be giving a sell acclaimed Crypto expert this advice.

POWERFUL

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by ThatCEO: 4:14am On Nov 30, 2023

HazzanTazzan:

foolishness is easy to spot.

if you had read er post and saw the evidences provided, youd see the school tried refund but refund declined multiple times cos the originating account doesnt function anymore... you wont know this either ... smh

Beer parlour reply reply from a typical dullard.

Since you read the story, Oya Identity the originating account in this story, Lemme me measure your IQ.

1 Like

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by Calicoe: 4:29am On Nov 30, 2023

Blake755:
Na so Access bank do me i opened a fixed deposit account with the hope that i will be paid for saving with them i deposited 100k only for them to be debiting me ooo omo am yet to receive anything tomorrow i wan go there go close the account very rubbish bank

u never chi chum chin
Access na ur mate? Bank wey call me say pesin mistakenly pay money into my account make I come the following day come help them move the money back only for them to move the money before the following day reach in my absence. Worst bank in Nigeria so far

Re: Aggrieved Customer Calls Out Polaris Bank Over UK School Tuition Refund Impasse by Focusmind: 4:38am On Nov 30, 2023

Nigerians and their victims mentality. So, she expected Roehampton university to pay the refund into any account provided to them even though the account was NOT the account from which they earlier received the inflow? For them to even finally agreed to pay the refund into a newly opened domiciliary account showed their consideration for her plight. Ordinarily, they were not supposed to pay the refund into any account that was not the originating account in the first instance. These institutions abroad have regards and respect for fine prints. They don't act the way we act here without control and due diligence. They have taken their time to go through her refund request and noticed lots of inconsistencies and abnormalities.

Polaris bank was also right in returning the fund. The reason for the inflow into the new dom account may have been narrated as "refund ". However, polaris bank did not see any outflow from the new dom account to warrant receipt of any "refund" inflow into it. This is purely how banks and financial systems works in many occasions. Refund has to go into the originating account that paid out the money, initially. We should not allow sentiments to mask our ignorance on certain issues. She is lucky that she was dealing with a UK institution. An American institution will not even entertain correspondences with her if she fails to provide the original account that paid out the school fees, coupled with the fact that the request is coming from a Nigerian subject, who are viewed from a fraudulent perspective, usually.

2 Likes

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