₦airaland Forum

Kennyswag:
there is no breaker attached to the meter

That's dangerous! There should be a breaker to protect the meter from overloads. Possibly, the meter might be faulty. The best thing to do it to contact your DISCO.

Thats a Mojec meter.
Try calling a professional to recertify the input and output terminals.

emmatony:
The voltage in your area is low

Possible cause.

Kennyswag:
Please help my prepaid meter is tripping off and on.

What could be the problem?

Is there any code i can dial?

It is an Actaris ace 9000 SP meter

Mods please take to fp

It's your meter before the cutout or after the cutout? If It's before the meter, then get back to me.

Na Mojec meter you de call by its generic name so?

BALLOSKI:
It's your meter before the cutout or after the cutout? If It's before the meter, then get back to me.

Na Mojec meter you de call by its generic name so?

after the cutout.

Actaris single phase meter.

saintneo:
That's dangerous! There should be a breaker to protect the meter from overloads. Possibly, the meter might be faulty. The best thing to do it to contact your DISCO.

ok thanks.

Kennyswag:
after the cutout.

Actaris single phase meter.

That's why your meter is going on and off. If there's anything with your cutout or some partial contact, the meter would go off. Notice if you remove the "fuse", the light goes off? That's a wrong connection. I don't know why your DISCO allowed that.

[quote author=Kennyswag

post=128904592]inside the meter?[/quote]Yes, not inside but links to the meter.

Torpman:
Firsts, what's the maker is your meter.
I'll suggest you change the breaker of that meter cos that's main thing that causes a meter to trip off but if it persists , you'll need to change/rerun your connection. It'll definitely stop. If you need any more assistance, do not hesitate to call or send me a WhatsApp message on 08066657473

Good evening
What could be the problem when a Hexing prepaid meter trips three times in one minute every one hour?

This happens too immediately power supply is restored, it will equally trip three times.
If you have bulbs on in the house. You see it going almost off and on three times be before stability is restored which will repeat again in another one hour. All other electronic appliance like television dvd, freezer switches off sometimes during the first trip off, if they survive the first trip off, they don't survive the second and third trip off.

I checked the meter one day when this happens, I found out the connector symbol or indicator opens during the three trip off and after before closing back again.

Gentlesoul2021:
That's why it is misbehaving. A directive has been given since last year for customer to upgrade meter. I can send you a link where u can input Ur meter number and general the kct code to input on Ur meter.

https://tidrollover.ibedc.com/kctupgrade/

If at the long run Ur meter still didn't work well, go and complain at their office..

Good evening please help since you are familiar with Ibadan electric.


What could be the problem when a Hexing prepaid meter trips three times in one minute every one hour?

This happens too immediately power supply is restored, it will equally trip three times.
If you have bulbs on in the house. You see it going almost off and on three times be before stability is restored which will repeat again in another one hour. All other electronic appliance like television dvd, freezer switches off sometimes during the first trip off, if they survive the first trip off, they don't survive the second and third trip off.

I checked the meter one day when this happens, I found out the connector symbol or indicator opens during the three trip off and after before closing back again.

achorladey:
Good evening please help since you are familiar with Ibadan electric.


What could be the problem when a Hexing prepaid meter trips three times in one minute every one hour?

This happens too immediately power supply is restored, it will equally trip three times.
If you have bulbs on in the house. You see it going almost off and on three times be before stability is restored which will repeat again in another one hour. All other electronic appliance like television dvd, freezer switches off sometimes during the first trip off, if they survive the first trip off, they don't survive the second and third trip off.

I checked the meter one day when this happens, I found out the connector symbol or indicator opens during the three trip off and after before closing back again.

Pls GOTO the branch in Ur area and lodge Ur complain to the customer service. They will assign u a technician

Gentlesoul2021:
Pls GOTO the branch in Ur area and lodge Ur complain to the customer service. They will assign u a technician

Alright

BALLOSKI:
It's your meter before the cutout or after the cutout? If It's before the meter, then get back to me.

Na Mojec meter you de call by its generic name so?

My meter is before the cut out
Thanks

7lives:
My meter is before the cut out
Thanks

You just replied. Your breaker is bad. Call them to change it.

Fame1309:
My name is Frank, ARMESE installer.what is happening to the meter is simple.the neutral wire on the pole is arcing, there by opening the relay.
What u need to do is to look for an electrician to check the wires on the pole and possibly reconnect the neutral wire.

Hello bro. My new meter was not installed in the appropriate place. It was supposed to be two meter away from where they placed it because of rain. Can electrician help me move it to a better place just two meter away from rain because I heard if it is moved it might lock. Thanks for your response.

maasoap:
Trust me, no solution. When that of our meeting house started doing the same thing, they took it away twice and returned it, still the same. That was after we have collected tamper codes tired! Last last, we found a way around it. That was like four 5 or more years ago

How did you find a way around it?

GVTAsiwaju:
How did you find a way around it?

Well, you should without actually telling you

GVTAsiwaju:
How did you find a way around it?

Problem solved guys

GVTAsiwaju:
Problem solved guys

how did you solve it, I'm experiencing same issue right now

I'm experiencing this same issue for the past few weeks.

Could it be Low voltage

How did you solve it? I have one useless meter that goes off when the current is low here. I wonder why they will give people that kind of meter

GVTAsiwaju:
Problem solved guys

What is the solution please. My newly installed prepaid meter keeps tipping off and on

I'm having the same issue right now

honeydion:
What is the solution please. My newly installed prepaid meter keeps tipping off and on

Please, how did u solve it, I'm experiencing the same issue now. Newly installed meter