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MTN Customer Care Thread - Phones (103) - Nairaland

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MTN Customer Care Whatsapp Numbers / Glo Customer Care Thread (unofficial) / Etisalat Customer Care Thread (2) (3) (4)

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Re: MTN Customer Care Thread by JideSM: 12:35am On Jun 08, 2015
Glowstone:
each time I try to subscribed for either Facebook or twitter or any other thing mtn keeps telling me must be a prepaid customer before I can enjoy but am already a prepaid customer


08142900532


Hello Glowstone, so sorry about this. Kindly confirm if the issue has been resolved. Regards
Re: MTN Customer Care Thread by JideSM: 12:38am On Jun 08, 2015
Gattusso:
Pls i did a welcome back for my sim at one of their offices in sango otta, which i was prompt to insert it 30mins later for activation, but after 10hrs i insert it and its requesting for security code.... My line is 08067466867

Hello Gattusso, so sorry about this. Please confirm if the issue has been resolved. Regards
Re: MTN Customer Care Thread by JideSM: 12:41am On Jun 08, 2015
lanre316:
Please, I want to know if there is a special Opera mini cheap plan on mtn. Like the monthly 250mb for N300 obtained on airtel. Please reply. Thanks.

Hello lanre316, there is no Opera mini bundle at the moment. However, there are Social bundles for facebook, twitter, whatsapp, 2GO etc. Regards
Re: MTN Customer Care Thread by JideSM: 12:43am On Jun 08, 2015
davizen:

JideSM I need a. reply.

Hello davizen , Simply text APP to 131 to get the link that will take you to the MTN nextApp store.
Re: MTN Customer Care Thread by JideSM: 12:46am On Jun 08, 2015
omoskenso:
Soo mtn, u guys hv joined d scammers league and making tins unbearable 4 ur Nigerian customers abi... U came out wif mtn zone n we praised u guys but now its a scam. I have discovered dat 4 sumtime now d lowest call on d zone is 12k/sec as against d 0.4-4kb/sec or original 4k/sec.just like Jonathan increased fuel on d 1st day of a year, Glo Gbam increased wifout informing deir customers ova nite, so guys hv joined dem abi... D way i abandoned my Glo sim 4 8months recharging only 7 times dats wat i will do 2 mtn next n switch 2 Etisalat. U beta fix tins or lose 45% of ur customers. Thanx

Hello omoskenso, sorry for the inconvenience. Please note that call traffic in a location affects applicable discount for that location. Regards
Re: MTN Customer Care Thread by JideSM: 12:48am On Jun 08, 2015
follugee:
pls kindly help me to cancel mtn music plus from this number... 07035336042... i tried sending stop to 5900 but the response i got was i wasnt subscribed.... meanwhile a certain amount was deducted frm my acct and a msg congratulatin me was sent to me and that has been occuring for a while

Hello follugee, the service has been deactivated as requested. Regards

1 Like

Re: MTN Customer Care Thread by JideSM: 12:51am On Jun 08, 2015
Mike00:
i want to recharge my mtn sim but it keeps repeating itself keeps telling me 'the operation you requested is unavailable. Please bear with us. You can recharge your phone by dialing 181 or via ATM and VTU channels' and when using the USS CODE it tells me 'sorry the prepaid operation you are trying to perform was not succesful.

Hello Mike00, apologies for the inconvenience. Kindly confirm if the issue has been resolved. Regards
Re: MTN Customer Care Thread by shedo4sure: 2:48am On Jun 08, 2015
Pls i can't browse with d airtime in my sim. I av sent data on 2 131 countlessly 2 no avail. Pls help me.. My no. 07063880111
Re: MTN Customer Care Thread by Nobody: 2:58am On Jun 08, 2015
Why do we even ve a MTN thread on Nairaland?? Bunch of thieves and misfits angry angry angry
Re: MTN Customer Care Thread by garex: 4:34pm On Jun 08, 2015
JideSM:


Hello omoskenso, sorry for the inconvenience. Please note that call traffic in a location affects applicable discount for that location. Regards

@jidesm, I don't think it has anything to do with location. I've called 3 different people from different states n they confirmed dsame tin. it's obvious mtn has made 12k/s d default call tariff. u guys should do smtin abt it pls
Re: MTN Customer Care Thread by omoskenso(m): 5:04pm On Jun 08, 2015
garex:


@jidesm, I don't think it has anything to do with location. I've called 3 different people from different states n they confirmed dsame tin. it's obvious mtn has made 12k/s d default call tariff. u guys should do smtin abt it pls
garex:


@jidesm, I don't think it has anything to do with location. I've called 3 different people from different states n they confirmed dsame tin. it's obvious mtn has made 12k/s d default call tariff. u guys should do smtin abt it pls
garex:


@jidesm, I don't think it has anything to do with location. I've called 3 different people from different states n they confirmed dsame tin. it's obvious mtn has made 12k/s d default call tariff. u guys should do smtin abt it pls
Re: MTN Customer Care Thread by omoskenso(m): 5:07pm On Jun 08, 2015
... Leave am make he dey talk like wen dem wan use biscuit lure small pikin gi skool. Dat shit is d same everywhere, hv confirm frm friends, colleagues, relatives, etc... Its d same story everywhere.d wind of change will soon blow u guys away frm naija if not dat we dont hv competent service provider or enof 2 stiffen d competition,mtn wud hv been 2kb/sec, 10mb daily

1 Like

Re: MTN Customer Care Thread by omoskenso(m): 5:29pm On Jun 08, 2015
mtn and satan are from the same background.... if they give u
chicken they will collect cow from you in return... If d problem was offnet calls, u succeeded in blocking it why not leave d on net calls d way it was n lets enjoy d reason y we choose d plan afta all no freebies involve, even if u recharge ur monthly dues mtn will neva give a any promo yet dey will send u msg of how 2 subscribe 4 all dose deir irrelevant tips n scam as soon as dey notice ur recharge was hefty.... I dey vex 4 dis Yello ppl, nonsense!!!

2 Likes

Re: MTN Customer Care Thread by Nobody: 5:55pm On Jun 08, 2015
Dear MTN rep,
I am not happy with the way my credit is being deducted anytime I recharge. It has being happening for a long time now, I just cannot take it anymore. For instance, If i load 200 without making a call the money would just vanished all I will be seeing is your subscription is been renewed.
But, I have never subscribed to caller tune or other app. but they kept on deducting monthly even when i sent cancel.
Please, your response is important and I'm eagerly awaiting for it.
Re: MTN Customer Care Thread by ezeoscar1(m): 7:23pm On Jun 08, 2015
Plz Ooº°˚˚°ºoo how do I opt out of dis Mtn quick facebook....I ve died...my num is 08032165126
Re: MTN Customer Care Thread by Youngpo413: 11:32am On Jun 09, 2015
jide pls cancel me from mtn quick facebook my number is 07064504595 thanks.
Re: MTN Customer Care Thread by Cheny(m): 5:22pm On Jun 09, 2015
please jide help deactivate ###61608709 from mtn quick facebook.
Re: MTN Customer Care Thread by holtby09(m): 6:47pm On Jun 09, 2015
pls Jide i want to deactivate my line frm mtn play 08134782897.....thanks
Re: MTN Customer Care Thread by Nobody: 6:54pm On Jun 09, 2015
Please activate borrow on my line 09030593186
Re: MTN Customer Care Thread by Nobody: 6:56pm On Jun 09, 2015
Please activate my line so I can be able to borrow 09030593186
Re: MTN Customer Care Thread by xtophy(m): 7:21pm On Jun 09, 2015
Pls my phone is not detecting my sim while it detects others... My no is 08130543200
Re: MTN Customer Care Thread by Weirdman: 8:13pm On Jun 09, 2015
I have been trying to sub in my BB since yesterday but it didn't work oh why?
Re: MTN Customer Care Thread by JideSM: 9:38pm On Jun 09, 2015
femi4:
Don't skip this again, its getting to 24hrs

Sorry, send your phone number.
Re: MTN Customer Care Thread by JideSM: 9:39pm On Jun 09, 2015
Weirdman:
I have been trying to sub in my BB since yesterday but it didn't work oh why?

Sorry, send your phone number and the the plan you want to activate.
Re: MTN Customer Care Thread by JideSM: 9:41pm On Jun 09, 2015
xtophy:
Pls my phone is not detecting my sim while it detects others... My no is 08130543200

Sorry, Please put the sim in a NOKIA phone and send the message on the screen.
Re: MTN Customer Care Thread by JideSM: 9:46pm On Jun 09, 2015
jaysleem:
Please activate my line so I can be able to borrow 09030593186

There are terms and conditions to it. You must have been on the network for a minimum of 4 months, you must have recharge and use up to #500 monthly on the line, your balance must be between #0 and #12.
Re: MTN Customer Care Thread by JideSM: 9:49pm On Jun 09, 2015
holtby09:
pls Jide i want to deactivate my line frm mtn play 08134782897.....thanks


Deactivated as requested.

1 Like

Re: MTN Customer Care Thread by JideSM: 9:52pm On Jun 09, 2015
Cheny:
please jide help deactivate 08061608709 from mtn quick facebook.

Please dial *510*22# to deactivate
Re: MTN Customer Care Thread by JideSM: 9:54pm On Jun 09, 2015
Youngpo413:
jide pls cancel me from mtn quick facebook my number is 07064504595 thanks.

Dial *510*22# to deactivate
Re: MTN Customer Care Thread by JideSM: 9:55pm On Jun 09, 2015
ezeoscar1:
Plz Ooº°˚˚°ºoo how do I opt out of dis Mtn quick facebook....I ve died...my num is 08032165126

Please dial *510*22#
Re: MTN Customer Care Thread by JideSM: 9:56pm On Jun 09, 2015
Batam:
Dear MTN rep,
I am not happy with the way my credit is being deducted anytime I recharge. It has being happening for a long time now, I just cannot take it anymore. For instance, If i load 200 without making a call the money would just vanished all I will be seeing is your subscription is been renewed.
But, I have never subscribed to caller tune or other app. but they kept on deducting monthly even when i sent cancel.
Please, your response is important and I'm eagerly awaiting for it.

Sorry about this,

Please send your phone number, date and amount deducted.
Re: MTN Customer Care Thread by JideSM: 10:00pm On Jun 09, 2015
shedo4sure:
Pls i can't browse with d airtime in my sim. I av sent data on 2 131 countlessly 2 no avail. Pls help me.. My no. 07063880111

Sorry about that.Please send your phone type and the subscription on your line.

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