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MTN Customer Care Thread - Phones (3) - Nairaland

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Re: MTN Customer Care Thread by Nobody: 11:11am On Aug 02, 2013
till mtn provides a very good dataplan for androids.. me and my family shall live and manage on airtel...

peace..

3 Likes

Re: MTN Customer Care Thread by febbymi: 11:21am On Aug 02, 2013
Oga ccu, me i no get solution. U could@least reply me
Re: MTN Customer Care Thread by benzion72(m): 11:40am On Aug 02, 2013
How do I port away from MTN I am tired of their inconsistencies. My last BlackBerry subscription allow the use of applications such as mirroeamer and tuneine which are important to me they are online radio application for BB, but this month data allocation does not subscription does not support anything even browsing is terribly slow Thanks
Re: MTN Customer Care Thread by tayoccu(m): 12:00pm On Aug 02, 2013
febbymi: Oga ccu, me i no get solution. U could@least reply me
I did m'am, but the post was hidden, please lemme know the model of ur phone, and I will post the settings here
Re: MTN Customer Care Thread by tayoccu(m): 12:08pm On Aug 02, 2013
benzion72: How do I port away from MTN I am tired of their inconsistencies. My last BlackBerry subscription allow the use of applications such as mirroeamer and tuneine which are important to me they are online radio application for BB, but this month data allocation does not subscription does not support anything even browsing is terribly slow Thanks
I'm so sorry for the inconvenience, please tell me the error message you get when you try to use the app, how long has the issue been going on?
Re: MTN Customer Care Thread by wummex(f): 12:54pm On Aug 02, 2013
Please how do I stop Mtnplay and CNN News weekly subscription? Thanks
Re: MTN Customer Care Thread by Nobody: 12:55pm On Aug 02, 2013
hello TY @CC, please how do I unsubscribe to all these CNN, businessday news and mtn play?
please help quick. Thanks
Re: MTN Customer Care Thread by tayoccu(m): 1:06pm On Aug 02, 2013
wummex: Please how do I stop Mtnplay and CNN News weekly subscription? Thanks

cogitoErgo: hello TY @CC, please how do I unsubscribe to all these CNN, businessday news and mtn play?
please help quick. Thanks

Please text CNNBREAK STOP to 700 thank you
Re: MTN Customer Care Thread by wummex(f): 1:17pm On Aug 02, 2013
tayoccu:



Please text CNNBREAK STOP to 700 thank you

Thank you, I have done that and was expecting the automated text message that it had been discontinued. Please, will it be stopped? We are being charged arbitrarily for some of your products. Thank you for your time.
Re: MTN Customer Care Thread by physise(m): 4:21pm On Aug 02, 2013
mtn wetin dey happen na,my 3g is nt stable

1 Like

Re: MTN Customer Care Thread by Dinvestanl: 4:55pm On Aug 02, 2013
[quote author=tayoccu]

Please send you phone number and other relevant info to ijandipe@mtnnigeria.blackberry.comand I will look into the matter.
I'm sorry for the inconvenience.
[/quote

how you dey? Pls any update about my disappeared G750 bundle. It is more than 3days now. Sorry for the inconvenience

1 Like

Re: MTN Customer Care Thread by segzysexy(m): 5:04pm On Aug 02, 2013
Pls guys is it true that mtn is doing promo on every 1500naira loaded and u get free talktime to any network for one month.pls anybody in the house that can confirm it and give me hint on how to activate it
Re: MTN Customer Care Thread by stephano100(m): 5:14pm On Aug 02, 2013
physise: mtn wetin dey happen na,my 3g is nt stable
lol....which side u base because my own dey blaze o....i love MTn hahahaha

1 Like

Re: MTN Customer Care Thread by physise(m): 6:29pm On Aug 02, 2013
stephano100:
lol....which side u base because my own dey blaze o....i love MTn hahahaha
upper sakponba edo state

1 Like

Re: MTN Customer Care Thread by wizboi26(m): 6:39pm On Aug 02, 2013
pls I have not been able to subscribe for BBCDAY since three says now.anytime I send BBCDAY TO 21600 I DON'T GET ANY REPLY
Re: MTN Customer Care Thread by myhobbies(m): 8:58pm On Aug 02, 2013

1 Like

Re: MTN Customer Care Thread by tayoccu(m): 10:03pm On Aug 02, 2013
wizboi26: pls I have not been able to subscribe for BBCDAY since three says now.anytime I send BBCDAY TO 21600 I DON'T GET ANY REPLY
Sir I'm sorry for the inconvenience, we're currently experiencing technical difficulties on the Blackberry platform, and our engineers are working on it, please be patient, they will soon resolve the issue.
Once again I'm sorry for the inconvenience.
Re: MTN Customer Care Thread by Edunwa302(m): 10:18pm On Aug 02, 2013
So mtn done join nairaland ..........no nah how we go dey share our free browsing twk tins nah wit out interception seun do something Abeg if we need help we no Hw to call 180 notwithstanding 4hrs call waiting we don't mind personally I don't think we need dis deer cheap thread

1 Like

Re: MTN Customer Care Thread by Edunwa302(m): 10:19pm On Aug 02, 2013
Edunwa302: So mtn done join nairaland ..........no nah how we go dey share our free browsing twk tins nah wit out interception seun do something Abeg if we need help we no Hw to call 180 notwithstanding 4hrs call waiting we don't mind personally I don't think we need dis deer cheap thread
√√√√

2 Likes

Re: MTN Customer Care Thread by stephano100(m): 6:18am On Aug 03, 2013
physise: upper sakponba edo state
wow u dey edo.....I dey skul 4 uniben o...bt i dey lag because of d strike ish
Re: MTN Customer Care Thread by Emmysteve(m): 7:08am On Aug 03, 2013
Edunwa302: So mtn done join nairaland ..........no nah how we go dey share our free browsing twk tins nah wit out interception seun do something Abeg if we need help we no Hw to call 180 notwithstanding 4hrs call waiting we don't mind personally I don't think we need dis deer cheap thread
:-D :-D :-D
Re: MTN Customer Care Thread by Nobody: 7:52am On Aug 03, 2013
so even the 3gb.. u guys are blocking it now .. confirmed..
this network simply is d worst..
Re: MTN Customer Care Thread by tayoccu(m): 8:15am On Aug 03, 2013
Edunwa302: So mtn done join nairaland ..........no nah how we go dey share our free browsing twk tins nah wit out interception seun do something Abeg if we need help we no Hw to call 180 notwithstanding 4hrs call waiting we don't mind personally I don't think we need dis deer cheap thread
Sir this thread was created as a medium for our customers to reach us so we can resolve any issue they have, we also introduced the MTN SECURITY NUMBER, which is a 16 digit number that allows our customers access to our web self service portal (https://selfservice.mtnonline.com/), where our customers can resolve certain queries eg PUK retreival, sim swap, data bundle purchasing etc by themselves.
All you have to do to get your security number is to give us a call, and answer a couple of security queations and your security number will be sent to you.
N.B: the free browsing tweeks are illegal, and people distrubuting them are liable to legal action.
Re: MTN Customer Care Thread by tayoccu(m): 8:20am On Aug 03, 2013
deejay_harry1: so even the 3gb.. u guys are blocking it now .. confirmed..
this network simply is d worst..
I'm sorry about that Mr Harry, but like I stated earlier, the blackberry plan is designed specifically for blackberry devices, not android phones, or modems.
The plan links the phone directly to the blackberry servers.
Re: MTN Customer Care Thread by destino24(m): 8:34am On Aug 03, 2013
tayoccu:
Sir this thread was created as a medium for our customers to reach us so we can resolve any issue they have, we also introduced the MTN SECURITY NUMBER, which is a 16 digit number that allows our customers access to our web self service portal (https://selfservice.mtnonline.com/), where our customers can resolve certain queries eg PUK retreival, sim swap, data bundle purchasing etc by themselves.
All you have to do to get your security number is to give us a call, and answer a couple of security queations and your security number will be sent to you.
N.B: the free browsing tweeks are illegal, and people distrubuting them are liable to legal action.

1000 for 260mb....where in the world do people pay this amount of money for that little data...

cheats are also liable to legal action, you know.....

11 Likes

Re: MTN Customer Care Thread by LordReed(m): 8:54am On Aug 03, 2013
How do I stop auto renewal for the 1 day 10mb data plan?
Re: MTN Customer Care Thread by tayoccu(m): 9:02am On Aug 03, 2013
Lord_Reed: How do I stop auto renewal for the 1 day 10mb data plan?

Text STOP to 131
Re: MTN Customer Care Thread by tayoccu(m): 9:19am On Aug 03, 2013
destino24:

1000 for 260mb....where in the world do people pay this amount of money for that little data...

cheats are also liable to legal action, you know.....

Sir if you have taken time to read my posts, you will find that I have stated more than once that we're working on more pocket friendly data plans.

And yes cheats are liable to legal action, that's why people shouldn't use tweaks.
Re: MTN Customer Care Thread by Nobody: 9:33am On Aug 03, 2013
as long as there is still blood in my veins and the stupid data tarriff u guys give out to android users still exists..

I PLEDGE TO USE CHEAT TILL I KPEME..

LEGAL ABI ILLEGAL..

for now im off mtn.. till they crack anoda cheat.... off to airtel...

4 Likes

Re: MTN Customer Care Thread by destino24(m): 9:39am On Aug 03, 2013
tayoccu:

Sir if you have taken time to read my posts, you will find that I have stated more than once that we're working on more pocket friendly data plans.

And yes cheats are liable to legal action, that's why people shouldn't use tweaks.

well, until then.....**waiting to hear a cheat has been cracked**
Re: MTN Customer Care Thread by JideSM: 9:40am On Aug 03, 2013
Edunwa302: So mtn done join nairaland ..........no nah how we go dey share our free browsing twk tins nah wit out interception seun do something Abeg if we need help we no Hw to call 180 notwithstanding 4hrs call waiting we don't mind personally I don't think we need dis deer cheap thread

Having difficulty reaching Customer Care via 180?
You can also reach MTN Customer Service on Twitter and Facebook.

Twitter: https://twitter.com/MTN180
Facebook: https://www.facebook.com/MTNLoaded

The team is available 24hrs, to assist and resolve issues in good response time.

1 Like

Re: MTN Customer Care Thread by Nobody: 9:58am On Aug 03, 2013
tayoccu:

Sir if you have taken time to read my posts, you will find that I have stated more than once that we're working on more pocket friendly data plans.

And yes cheats are liable to legal action, that's why people shouldn't use tweaks.
lol, so u expect people not to use cheat but your mumu company can bill us 8000 nAira for miserable 5gb that can't stream 2hrs of 1080p bluray video. Legal action my lazy bum. Anything pocket friendly from mtn must have devil string attached to it
. Mumu network
By the way, I sent port SMS since last week to port away from MTn, you people didn't respond, why?

6 Likes

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