ahamonyeka:
what kind of comment is that?

missKiffy:
I didn't say all nah

tolugar:
Before I comment, let me use this opportunity to Ask you a serious question I know most Nigerians as looking for who to ask?


What takes you people so much time to answer a call

kwaraguy:
Naija sha, those that has made it without looting or robbery are honestly supposed to be thanking GOD in a special way everyday. E no easy but check my signature

hola106:
Dem use jazZ h
old u down

otokx:
Why are people being xenophobic and insulting the Indians? What stops Nigerians from owing their own companies and getting contract from MTN, AIRTEL? What stops Nigerians from patronizing GLO a Nigerian company.

We cannot eat our cake and have it.

otokx:
Why are people being xenophobic and insulting the Indians? What stops Nigerians from owing their own companies and getting contract from MTN, AIRTEL? What stops Nigerians from patronizing GLO a Nigerian company.

We cannot eat our cake and have it.

abumeinben:
Hello XrisLee,

Speaking bout the garlic smelling creatures who can never make it in their country due to population and traditional rule, but come here to claim expertise, they have really done nothing but racism and wickedness.

I work with Ericsson managed service, you should know what am talking about, which is controlled by garlic smellers so I know.

I will put up my story here one of these days.

But in all I still blame our government

smsshola:
@op I feel ur pain seriously...also av a frnd who work with MTN here in Kaduna she lament ds pain to me and I wish i can really help, but this is my little advice put ds ur writeup in every blog u know and u can think of who know by doing this those who are the helm of affairs wl see or hear it then do something.

I kno it's not easy to protest du to the facts that u may loose ur job nd nothing to fall back to but pls use the social media to make ur voice louder and ur pen more sharper than sword.

U can even send a mail to all TV channels like channels and Tvc. Then forward this ur article to so many newspaper home. By doing this u wl be saving not jus ur soul but thousand of lives. I wl also do my part in my own litlle way remember if u keep quiet ur sorrow and pain wl only be known to u alone.

I wish to appeal to all naira land users to help in doin something's don't just view or like/share pls act.

mutiply:
These Indians are so wicked and they treat workers poorly. A friend of mine is in a bad situation where he has been working for like 4yrs now.

XrisLee:
Maltreatment Of MTN Call Center Agents At Mayfair Gardens

''Indians are here on Nigerian soil, slaving us and using our money to en-rich their lives. This must stop...''

''I work as a customer care representative for Mtn Nigeria which was contracted for Communication Network Support Services Limited (CNSSL at Mayfair Garden Ibeju Lekki) we have always been told from the onset that we are not full staff of MTN Nigeria which we acknowledged but MTN has terminated the Contract CNSSL partly and now contracted it to a South African Indian company called ISON BPO. We've been maltreated badly.


The termination took effect on July 31st, we were re-issued another 3months contract letter from same CNSSL. before the termination of appointment, MTN who is the principal partner already sent a mail to all of us that our Unspent Leave days will be monetised. Gbenga Adebayo who is the CEO of CNSSL, paid nobody nothing and we have been working for 3years and (we have been confirmed as a full staff with letters), took up all our Unspent Leave days and cancelled them all. from August 1st to Oct 31st which the new contract states, we will not be going on Leave.
Those of us on Maternity Leave were asked to resume, even if u had the baby a day before or face been sacked I have a two weeks old baby and am working to support my family, so I can afford being sacked. But the stress is killing I leave home 4:20 everyday and get home close to midnight, except on night shift I can't even continue breastfeeding my baby, Our HMO has been cancelled. We were left with nothing after which he's sub contracting from ISON BPO for the period of 3 months (1st of August to 31st of October) We would be paid just our normal salary which is 75,367.05 Our work time has been unjustly increased from 5hours 20mins to 9hrs with one hour break which is unfair to us. This increase is only applicable to those in Mayfair Gardens, Ibeju Lekki, meanwhile most of us stay on the mainland, All other call centres (Apapa, Ikoyi, VGC), still run the normal shifts as usual. MTN has abandoned us and now we work like slaves. We can't talk because if we do we would be sacked, alot of people have been sacked unjustly. We're expected to pick calls and speak with 194 customers for the 9hrs. And for the night shift speak with 228 customers in 12hrs.

This is injustice.

While the stress is killing alot of us, we cant enjoy the free medical care because of the cancelled HMO. This is slavery I hope we would be saved from CNSSL/ISON BPO before its too late. This silence is long overdue and that is why I am sending this mail, Indians are here on Nigerian soil, slaving us and using our money to en-rich their lives. This must stop.

The MTN staff in south Africa recently protested for salary increment. We are not asking them for too much, all we ask for is our normal shift hours and for them to put an end to this madness''.

abumeinben:
Hello XrisLee,

Speaking bout the garlic smelling creatures who can never make it in their country due to population and traditional rule, but come here to claim expertise, they have really done nothing but racism and wickedness.

I work with Ericsson managed service, you should know what am talking about, which is controlled by garlic smellers so I know.

I will put up my story here one of these days.

But in all I still blame our government

pasword:
why ur monika indicates" m"and u are telling us u have 2weeks old baby,u be transgender?

yinchar:

[size=16pt]My brother stop saying what you don't know....I lived in India for 3 years, did you know that in India a foreigner cannot even start/register a company, this is the 21st every country is protecting their citizens, If India is preventing Nigerians from owing a company in India why will Nigerian government allow such...its just doesn't makes sense at all...[/size]

samuelson06:


What is AHT please?

XrisLee:
Maltreatment Of MTN Call Center Agents At Mayfair Gardens

''Indians are here on Nigerian soil, slaving us and using our money to en-rich their lives. This must stop...''

''I work as a customer care representative for Mtn Nigeria which was contracted for Communication Network Support Services Limited (CNSSL at Mayfair Garden Ibeju Lekki) we have always been told from the onset that we are not full staff of MTN Nigeria which we acknowledged but MTN has terminated the Contract CNSSL partly and now contracted it to a South African Indian company called ISON BPO. We've been maltreated badly.


The termination took effect on July 31st, we were re-issued another 3months contract letter from same CNSSL. before the termination of appointment, MTN who is the principal partner already sent a mail to all of us that our Unspent Leave days will be monetised. Gbenga Adebayo who is the CEO of CNSSL, paid nobody nothing and we have been working for 3years and (we have been confirmed as a full staff with letters), took up all our Unspent Leave days and cancelled them all. from August 1st to Oct 31st which the new contract states, we will not be going on Leave.
Those of us on Maternity Leave were asked to resume, even if u had the baby a day before or face been sacked I have a two weeks old baby and am working to support my family, so I can afford being sacked. But the stress is killing I leave home 4:20 everyday and get home close to midnight, except on night shift I can't even continue breastfeeding my baby, Our HMO has been cancelled. We were left with nothing after which he's sub contracting from ISON BPO for the period of 3 months (1st of August to 31st of October) We would be paid just our normal salary which is 75,367.05 Our work time has been unjustly increased from 5hours 20mins to 9hrs with one hour break which is unfair to us. This increase is only applicable to those in Mayfair Gardens, Ibeju Lekki, meanwhile most of us stay on the mainland, All other call centres (Apapa, Ikoyi, VGC), still run the normal shifts as usual. MTN has abandoned us and now we work like slaves. We can't talk because if we do we would be sacked, alot of people have been sacked unjustly. We're expected to pick calls and speak with 194 customers for the 9hrs. And for the night shift speak with 228 customers in 12hrs.

This is injustice.

While the stress is killing alot of us, we cant enjoy the free medical care because of the cancelled HMO. This is slavery I hope we would be saved from CNSSL/ISON BPO before its too late. This silence is long overdue and that is why I am sending this mail, Indians are here on Nigerian soil, slaving us and using our money to en-rich their lives. This must stop.

The MTN staff in south Africa recently protested for salary increment. We are not asking them for too much, all we ask for is our normal shift hours and for them to put an end to this madness''.
Op I have some questions for you
Where were you and what did you do when ur fellow ccr in jos call centre were enslaved by Cnssl and were paid 34k and the rest of you were earning 82k?
Where were you and what did you guys do when ur fellow ccr in jos call centre went on strike n asked for ur solidarity so as to harmonize the pay package of all call centres?
Where were you and what did you guys do when ur fellow ccr in jos call centre went on social, mass and print media to air this unjustice?
Where were you and what did you guys do when ur fellow ccr in jos call centre when over 1800 ccrs lost their jobs over night because the tried to fight for their rights?
You guys did nothing bcause you were under the umbrella of MEMCOS and you felt it was none of your business, now the table has turned u r crying wolf.
As the saying goes “ a stitch in time saves nine”, if you guess had stood up then with you fellow ccrs things wouldn’t be like this today. You made your bed so ley on it

barrybanbi:



concerned ericsson staff I feel u ... a place where trainee dey collect pass trainer

yinchar:

[size=16pt]My brother stop saying what you don't know....I lived in India for 3 years, did you know that in India a foreigner cannot even start/register a company, this is the 21st every country is protecting their citizens, If India is preventing Nigerians from owing a company in India why will Nigerian government allow such...its just doesn't makes sense at all...[/size]