Nigerian banks are thiefs.

Bookiemart01:
Are you sure you read and understand what I wrote?



Here is it again so you know we are on the same side. My account is on negative atm.

ok mine too

You guys are wasting time, I want to wake up everyday to say something ill about this Bank, I want to lay a curse on them and their generation every morning. Who is creating this Twitter thing?

-115k, where I wan take see this one?

I should pay for their error? Make una no make me vex for here o. I need moves, very direct moves. I want to write to thousands and let them read my article.

All BANKS ARE THIEVES,the staffs are the AGENTS. Please do visit www.howbanksrobtheircustomers.org and visit the facebook page and like it.

I need to talk directly to the owners of this Bank, or the Top directors, or important Managers in this stupid Bank.

I want the whole world to know what they do.

Quote me and say rubbish, I don't give a dame. I don't need jibiti Bank anymore I will leave it dormant as long as they want.


But they must be aware they are all stupid!

#GTBSCAM is trending now

shapman:
#GTBSCAM is trending now

FB PAGE IS LIVE:

https://www.facebook.com/enuf29jabanks

I don't understand how some people think. The fact that you weren't affected doesnt mean you're a saint or that you're operating on another intellectual level.
All these pro Gtbank arguments would have been valid if:
1. Gtbank had a history of sending emails to their customers intimating them of the fluctuations in the exchange rate.
2. The purported rate [199.4] deducted was below the CBN's rate.
People actually called the Customer Care dept and were told that the rate was N199.4 to $1 and someone mentioned up there that an e-mail should have been sent to that effect. Please read my No 1 up there and you would see that your argument has no basis or are you saying a bank's Customer support isn't reliable anymore?
Also, before throwing your cape on for Gtbank, please ask yourselves why didn't they just cancel all transactions? Surely that would have been way easier than slamming people with negative account balances don't you think?
I wasn't affected but I certainly dont feel better than those who were and I can only imagine how annoying the entire situation is.

bdavis:

FB PAGE IS LIVE:
https://www.facebook.com/enuf29jabanks

visited and shared on facebook but the description is too terse

shapman:
#GTBSCAM is trending now

please where is the link. in fact the house of senate and Assembly need to have this as their topic of discussion in their next sitting

gbodimowo:


visited and shared on facebook but the description is too terse

I'm not much of a writer, so I am very open to suggestions. So do please suggest and lend your voice. Thanks

Let's all lend our voice to this movement. Whilst this was created as a result of the infamous GTBANK scam of 199N/$, the FB Page was created really as a medium to bring to light and social media the gross injustice being perpetrated against Nigerians by the various financial institutions in the country.

Social Media Handles:

FB: http://www.facebook.com/Enuf29jaBanks

Nairaland: https://www.nairaland.com/2963306/class-action-suit-against-gtbank


IG page and BBM channel being worked on and would be live shortly.

@Shapman: please let's have the twitter handle. No need to recreate it.

Make una go sign this petition for record purpose.

Central Bank of Nigeria: Stop GTBank from Profiting from Making Customers Pay for its Incompetence ...
https://www.change.org/p/central-bank-of-nigeria-stop-gtbank-from-profiting-from-making-customers-pay-for-its-incompetence-and-greed?recruiter=499249766&utm_source=share_petition&utm_medium=twitter&utm_campaign=share_twitter_responsive via @UKChange

Am fully here with you sir, ALL THIS MUST STOP. We go/bank with other countries and see the way thy treat their customers. If CBN /GTB themselves do not take this up, then I fear the future of this country. And for those saying it won't come alive, let me tell you "you're a real joker"! It's ppl like you that suffers and smiles...and should I say we do not need your opinion on this issue? Was charged an extra 30k plus on withdrawal, and like some for buying stuff online, but I know of some ppl charged over 800k! So bros/sis, kindly keep your opinion to yourselves. AS I DEY SO ENH! I DEY VEX!!

Infiniticoncept
Mavinc4u
Tumababa
Gbodimowo

Let the signings start

softtouch2:
Make una go sign this petition for record purpose.

Central Bank of Nigeria: Stop GTBank from Profiting from Making Customers Pay for its Incompetence ...
https://www.change.org/p/central-bank-of-nigeria-stop-gtbank-from-profiting-from-making-customers-pay-for-its-incompetence-and-greed?recruiter=499249766&utm_source=share_petition&utm_medium=twitter&utm_campaign=share_twitter_responsive via @UKChange

While I understand the grievances of those affected, I still stand by my initial thought. I got that same call over the weekend that GTB was doing 199 to the dollar. I recall telling the person not to be in a rush to make transactions until the situation was clearer. Fast forward to days later and there's the kerfuffle about banks and their injustices to customers. GTB could have done a better job in resolving the situation but if the customers had been informed that the excesses would be debited at a later date, most of them would withdraw all their funds to avoid the charges. Debit now, explain later crude as it may have been is messy yet effective. So the outcry isn't undeserved. This however should not detract from the fact that all transactions were legitimate and in exigent circumstances, the bank reserves the right to recoup unsettled balances from the customer no matter how unpleasant it is 99.9999% of the time.

Tia6900 made a point about transaction dates and settlement dates, that is one of the several factors that can determine how much you're billed for an international currency transactions. The treasury dept also determines rates. I've seen similar situations like these go to the CBN for mediation and more times than I can count, the CBN rules in favour of the banks who then out of goodwill sometimes refunds the customer on a case-by-case basis. I do not believe the incident was a deliberate attempt to defraud customers. I also do not believe that GTB should bear the brunt of the difference on transactions settled by customers during the period. The eventual rate of 299 charged is within +/-₦50 of other banks' rates, I don't see their customers starting bonfires. I don't have anything to gain by playing devil's advocate but those of the opinion that no matter the reasons for the 199 charge the bank should refrain from resolution should take a good look at themselves and what they would do if this were a private business and not the universally disdained GTBank.

Hopefully, the public furore would push the CBN to further review the situation with GTB. I don't envisage GT being forced to bear the losses neither do I envisage GTB doing a social service and absorbing the losses voluntarily. Either way, it will definitely not result in a class action lawsuit. I'm curious to see what the eventual resolution would be considering the peculiarities of the situation.

bdavis, mavinc4u et al, more power to your struggle. I wish you all the best.

Cue the insults...

Here is a good place to start the complaint process per the 2011 CBN guidelines as stated on their website.

Summary

This is a Guide on how and where you can lodge a complaint against Financial Institutions regulated by the Central Bank of Nigeria such as Commercial Banks, Microfinance Banks, Primary Mortgage Institutions and Discount Houses.

Contact Your Institution First: if you have a complaint against your bank, you MUST first report the complaint at the bank/branch where the issue originated and then allow 2 weeks (it might be less in some banks) for the issue to be resolved.

If Your Bank Fails To Resolve Your Complain: If after lodging your complaint your Bank still fails to engage you and resolve the complaint within 2 Weeks as provided for in the ATM HELP DESK Circular, you have the right to escalate your complaint to the Consumer Protection Department (CPD) of the CBN.

You can contact the CPD through the following channels:

E-mail: cpd@cbn.gov.ng
Letter: Director, Consumer Protection Department
Central Business District, Abuja

Your complaint should be clear and concise to avoid ambiguity. The Complaint letter (petition) should contain amongst other things the following:
• Name, Address, Contact Phone Number & E-mail of the Complainant;
• Name of your Financial Institution;
• Personal banking details (Do NOT include PIN & Passwords, please
• History/Date of the transaction in dispute;
• Amount claimed (if any);
• Attach relevant documents to support you claim and;
• Evidence to show that you have first lodged the complaint at your bank.

Source: http://www.cenbank.org/Supervision/cpdcomgt.asp

seriously! hmm. Nigerians will never change! We just like Awoof! So you guys saw exchange rate at N199/$1 in this season of Naira free fall and you did not bother to confirm, you now went and over performed transactions lol. Really I feel for you guys but ha ba, you should have asked questions! Where that kind of jackpot dey happen! For those who haven't received value for their orders, I suggest they begin to cancel the transactions that they can and request for refunds Abi una no wise reach that! E e yah. E ma fu ra!

Apple19! Which abroad did you go? Which way did you see that they treat customers? That's how you people will be telling fake stories! Abroad they are much stricter than Naija! You abide by the rules of the Bank! period! Who born you make you dey mescaform? Only difference is the delivery of your Card and things for ya house coz they no wan see ya face too many times for their Banking hall! Abroad customer is not a king that the Bank bends over backwards to please! Customer is just customer! Pinshkom! Abeg kudos to Naija Banks and their staff for always going above board all in the name of serving customer! Kudos to the families of Bank staff who see how their loved ones work so hard to serve these sometimes ungrateful customers!

People stop being ignorant! Begin to read and learn. Be an educated Bank customer! It is high time! There are people who are enjoying being a Bank customer! Find out how they are having a peaceful existence with the same Banks you dey get problem with and learn! Change o! As no be only you waka come the Bank! Ha ha!

Swtness:
People stop being ignorant! Begin to read and learn. Be an educated Bank customer! It is high time! There are people who are enjoying being a Bank customer! Find out how they are having a peaceful existence with the same Banks you dey get problem with and learn! Change o! As no be only you waka come the Bank! Ha ha!

What thrash are u saying? People got defrauded in broad day light and u are here saying what not, I guess if u are one of those who lost funds you won't be talking like this

Abeg me no go skol o!
Na how much GTbank dey charge "IN" bond and then how mus b "OUT"bond? As when about making transactions they charge "Black market "rate and when you're recieving they pay out using "Official" rate.

Anyone familiar with slickdeals will have definitely come across this phrase "In for a cancellation". You know why? Whenever people see deals that are too good to be true they know that the worst that will happen is that their order will be cancelled. Sometimes, in spite of it being a price mistake, the retailer will still honor the orders.
I'll like to posit an analogy (which as most analogies are, doesn't correlate exactly to the situation @ hand). Let's say I walk into a store and see an item for far less than I expect it to be. Excited to see such an amazing deal, I purchase several of that item. I pay using POS and i'm debited @ the exciting rate. I go home and use the items then in a few days, I'm debited extra to cover what the going market rate for the items would be ( I know POS doesn't work like this but let's say it does for this analogy).
What would all you GTB defenders do?

Samunosuke:
Anyone familiar with slickdeals will have definitely come across this phrase "In for a cancellation". You know why? Whenever people see deals that are too good to be true they know that the worst that will happen is that their order will be cancelled. Sometimes, in spite of it being a price mistake, the retailer will still honor the orders.
I'll like to posit an analogy (which as most analogies are, doesn't correlate exactly to the situation @ hand). Let's say I walk into a store and see an item for far less than I expect it to be. Excited to see such an amazing deal, I purchase several of that item. I pay using POS and i'm debited @ the exciting rate. I go home and use the items then in a few days, I'm debited extra to cover what the going market rate for the items would be ( I know POS doesn't work like this but let's say it does for this analogy).
What would all you GTB defenders do?

that has been d main question they cant answer i mean d mployer,shakitibobo and phony2000 guys

softtouch2:
Make una go sign this petition for record purpose.

Central Bank of Nigeria: Stop GTBank from Profiting from Making Customers Pay for its Incompetence ...
https://www.change.org/p/central-bank-of-nigeria-stop-gtbank-from-profiting-from-making-customers-pay-for-its-incompetence-and-greed?recruiter=499249766&utm_source=share_petition&utm_medium=twitter&utm_campaign=share_twitter_responsive via @UKChange

signed

JAZES:


What thrash are u saying? People got defrauded in broad day light and u are here saying what not, I guess if u are one of those who lost funds you won't be talking like this

Just check Swtness total eight post since 2009 registered you will understand they belong to the contract staff section of GTBANK so don't blame such people for defending their paymasters cox if they don't and this becomes a legal suit. GTBank will lay them off first so let such people continue with thrash post cox their brains don't process it when GTBank displayed #199 as the selling rate in their banking hall.
Their brains can't process why GTBank should pay you below #199 for inbound but when customers pay #199.4 for online outbound mofos like them suddenly have their brains working at the speed of light.
Brother abeg leave such people's comments cox they really need common sense

gbodimowo:



that has been d main question they cant answer i mean d mployer,shakitibobo and phony2000 guys

Stop wasting your time with all dox mofos that have been slammed with impossibility from childhood. Don't blame them its cox of their background @ least one of them is now receiving sense. Let's move on the crusade on the twitter hash tag and start mentioning @gtbank and other prominent Nigerians to lend credence to our voice

Please let the sign in continue, the sign in is hitting 100+ right now....

Haters Watch Out!!!

Now for all you GTB defenders, @mployer, @shakitibobo, @phony200 and co calling everybody that was affected a thief, please riddle (answer) me this: why did GTBANK just debited @d rate of 199/$ for a transaction I just carried out now? An FX outward transfer if as you all claim, that rate is below the rate the bank sourced the dollar? Or is this also an anomaly

And why, contrary to CBN guidelines is GTBANK charging above the maximum 1,500 naira stipulated by CBN as maximum charge for bank token?

bdavis:
Now for all you GTB defenders, @mployer, @shakitibobo, @phony200 and co calling everybody that was affected a thief, please riddle (answer) me this: why did GTBANK just debited @d rate of 199/$ for a transaction I just carried out now? An FX outward transfer if as you all claim, that rate is below the rate the bank sourced the dollar? Or is this also an anomaly

And why, contrary to CBN guidelines is GTBANK charging above the maximum 1,500 naira stipulated by CBN as maximum charge for bank token?

are u say those rogues are still charging 199?

bdavis:
Now for all you GTB defenders, @mployer, @shakitibobo, @phony200 and co calling everybody that was affected a thief, please riddle (answer) me this: why did GTBANK just debited @d rate of 199/$ for a transaction I just carried out now? An FX outward transfer if as you all claim, that rate is below the rate the bank sourced the dollar? Or is this also an anomaly

And why, contrary to CBN guidelines is GTBANK charging above the maximum 1,500 naira stipulated by CBN as maximum charge for bank token?

please as a matter of urgency post a screenshot here and dd naira value taken please