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Etisalat Customer Care Job - Jobs/Vacancies (143) - Nairaland

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Re: Etisalat Customer Care Job by Nobody: 12:57pm On Mar 25, 2016
Osu175:

Bros, pls i had my phone interview last friday and have not getting a mail from them. Wil they send regard mail if i didnt pass?
Pls what do you suggest?
just hold on, the message will enter, just make sure u always online.. they don't send regret mails on fone call interview, u will surely get the PPT message..hope you did very well when you recieved the call
Re: Etisalat Customer Care Job by Gheritage(m): 12:59pm On Mar 25, 2016
oluwoleoni2:
@Gheritage Thanks..God sef go do your own for u
amin and others

1 Like

Re: Etisalat Customer Care Job by chyegems(f): 1:10pm On Mar 25, 2016
I first got the call frm etisalat. On the 17th March on both my mtn and Airtel lines...i ignored it cos I thought it was one of those computer calls frm network to urge u to buy one ring tone or the other..then on the 21st,the call came again..this time I decided to just pick and hear and lo and behold,it was a telephone interview.. Honestly,I didn't respond well cos I thought it's a 419 call because of my personal details d guy was asking. Again,I was not following this thread till last nyt, so I really don't have an idea of the call and all. I don't even know when I applied for the job. So yesterday,I got a mail to do my ppa and that's why I decided to check nairaland and see if there is a thread for it and there is! I have bn busy reading through. I am expected to do the ppa before 2pm on Sunday. I am hoping that oluwa will pick my call this time cos I am tired of staying at home. Etisalat,be kind to me and give me this job. Lol...thanking God in advance.
Re: Etisalat Customer Care Job by Stevostical(m): 1:16pm On Mar 25, 2016
Congrats to all those with Resumption mail, I pray ours work out well, I never even do my ppa yet but abeg make I ask dis questions for clarification, the buddy session, is it that you would be assigned to a customer care agent to watch what he/she does for the 5hrs or what, Gheritage hope you have applied again sha. Best of luck Demola and Hostine

1 Like

Re: Etisalat Customer Care Job by Osu175(m): 1:16pm On Mar 25, 2016
hostine316:

just hold on, the message will enter, just make sure u always online.. they don't send regret mails on fone call interview, u will surely get the PPT message..hope you did very well when you recieved the call
Yap bros. I was asked to define call center in hausa and as God wil have it, i konw how to spk hausa than general igbo.
I just saw a post above that they have not reply Kano guys
Re: Etisalat Customer Care Job by Nobody: 1:20pm On Mar 25, 2016
@Stevostical you'll just sit down and watch what they do and ask questions because you'll be asked what you learnt during the buddy session.. Pay close attention to them cos they really won't attend to you like they should because they'll be busy with customers

2 Likes

Re: Etisalat Customer Care Job by laptop200: 1:20pm On Mar 25, 2016
Stevostical:
Congrats to all those with Resumption mail, I pray ours work out well, I never even do my ppa yet but abeg make I ask dis questions for clarification, the buddy session, is it that you would be assigned to a customer care agent to watch what he/she does for the 5hrs or what, Gheritage hope you have applied again sha. Best of luck Demola and Hostine

Yes , for 7 hours
Re: Etisalat Customer Care Job by Osu175(m): 1:20pm On Mar 25, 2016
abdoullerh:
no nothing from kano yet. Congrats to all of u guys
Abdollerh, pls is it everybody from Kano center they have not getten back to
Re: Etisalat Customer Care Job by Nobody: 1:23pm On Mar 25, 2016
Stevostical:
Congrats to all those with Resumption mail, I pray ours work out well, I never even do my ppa yet but abeg make I ask dis questions for clarification, the buddy session, is it that you would be assigned to a customer care agent to watch what he/she does for the 5hrs or what, Gheritage hope you have applied again sha. Best of luck Demola and Hostine
Thanks so much stevo..God will answer our call in Jesus name~Amen

1 Like

Re: Etisalat Customer Care Job by nuggybabe(f): 3:19pm On Mar 25, 2016
Pls how many stage is the interview bfore someone will be given appointment.tnx
Re: Etisalat Customer Care Job by luvlyADESUWA(f): 4:15pm On Mar 25, 2016
nuggybabe:
Pls how many stage is the interview bfore someone will be given appointment.tnx

5 stages
Re: Etisalat Customer Care Job by Nobody: 4:21pm On Mar 25, 2016
nuggybabe:
Pls how many stage is the interview bfore someone will be given appointment.tnx

1. Phone interview
2. personality Test
3. CBT (computer based test)
4. Buddy Invite
5. Physical Interview
6. Medicals
7. Resumption

Total of 7 processes

6 Likes

Re: Etisalat Customer Care Job by khayceee1: 4:24pm On Mar 25, 2016
DonCrust:
I just filled the application and chose Lagos as my preferred test location. I pray this works out cos it's my first job hunting attempt.

Good luck to us all!
Please, how did you apply?
Re: Etisalat Customer Care Job by nuggybabe(f): 4:43pm On Mar 25, 2016
Jayhumble, tnx so much. Do u av d idea of how much dey pay?
Re: Etisalat Customer Care Job by BLACKPANTHER(m): 4:48pm On Mar 25, 2016
For those that were successful and got offer letters please how good is the pay in order to disregard lots that are discouraging us that it's not worth working with Etisalat. Also may God bless your efforts endlessly.
Re: Etisalat Customer Care Job by laptop200: 4:51pm On Mar 25, 2016
BLACKPANTHER:
For those that were successful and got offer letters please how good is the pay in order to disregard lots that are discouraging us that it's not worth working with Etisalat. Also may God bless your efforts endlessly.


50k
Re: Etisalat Customer Care Job by abdoullerh: 4:57pm On Mar 25, 2016
Osu175:

Abdollerh, pls is it everybody from Kano center they have not getten back to
yh But i was referring to those in medicals stage
Re: Etisalat Customer Care Job by Nobody: 5:02pm On Mar 25, 2016
jayhumble:


1. Phone interview
2. personality Test
3. CBT (computer based test)
4. Buddy Invite
5. Physical Interview
6. Medicals
7. Resumption

Total of 7 processes
50 k for all this long process for graduate....if na 150 k job they go skin people alives undecided

3 Likes

Re: Etisalat Customer Care Job by Nobody: 5:13pm On Mar 25, 2016
nuggybabe:
Jayhumble, tnx so much. Do u av d idea of how much dey pay?


lewait:


well to assist some pple here...basic salary is #50k+#15k monthly airtime+1.5g data,free transport (but for some sometimes d bus stop may be far from your location but all the major bustops are taken into consideration), free medical service + other incentives may( base on performance)
Note: the job is contract,you will be on probation for 6 months after which you will be confirmed as a staff of the recruitment agency (ESMCS) and then be paid 60k,you will now need to work for another 1 year before being confirmed as a full time staff of etisalat base on performance(that is if you are lucky,cos we have larger percent of pple that here that have not been confirmed even in their third year.

The job runs on shift morning(7-2pm),afternoon(2-9pm),night(9pm-7am),your shift can fall on any day I.e mon- sun but you are entitled to 2 days off every week.
My advice is if you have a job now,please don't resign until you go for induction and you are told what you will be paid.If it's okay by you then go for it.
I wish you guys all the best

2 Likes

Re: Etisalat Customer Care Job by Nobody: 5:14pm On Mar 25, 2016
Alikote:
50 k for all this long process for graduate....if na 150 k job they go skin people alives undecided

Bros... U gotta start from somewhere... 50k monthly is better than make brokeness dey use u play football for house. embarassed lipsrsealed

6 Likes 1 Share

Re: Etisalat Customer Care Job by nuggybabe(f): 5:17pm On Mar 25, 2016
Na wao, 50k . So small. Pls where is their office?
Re: Etisalat Customer Care Job by nuggybabe(f): 5:21pm On Mar 25, 2016
Lewait, tnx.
Re: Etisalat Customer Care Job by Nobody: 5:24pm On Mar 25, 2016
jayhumble:


Bros... U gotta start from somewhere... 50k monthly is better than make brokeness dey use u play football for house. embarassed lipsrsealed
sure pls take the job ooh don't miss understand me ...am just lamenting on the situation in Nigeria...
Re: Etisalat Customer Care Job by Nobody: 5:27pm On Mar 25, 2016
Alikote:
sure pls take the job ooh don't miss understand me ...am just lamenting on the situation in Nigeria...

Lol... I'm not one of the applicants... But I ve got friends applying so I'm Just following the thread for fun. By the way hit me up if u need a high class Web design sir. cool

1 Like 1 Share

Re: Etisalat Customer Care Job by nuggybabe(f): 5:36pm On Mar 25, 2016
Pls do anyone know where their office is located
Re: Etisalat Customer Care Job by Nobody: 5:40pm On Mar 25, 2016
jayhumble:


Lol... I'm not one of the applicants... But I ve got friends applying so I'm Just following the thread for fun. By the way hit me up if u need a high class Web design sir. cool
alright
Re: Etisalat Customer Care Job by Durchess(f): 5:41pm On Mar 25, 2016
Hi everyone I did d CBT test on thurs I scored 17wpm nd 95% accuracy in d typin test , I didn't fill in d Phn number in d multitasking test nd my response was ok 4 d problem solvin test , what chance do I hv in gettin 2 d next stage. Bn kinda restless .
Re: Etisalat Customer Care Job by Nobody: 5:51pm On Mar 25, 2016
Durchess:
Hi everyone I did d CBT test on thurs I scored 17wpm nd 95% accuracy in d typin test , I didn't fill in d Phn number in d multitasking test nd my response was ok 4 d problem solvin test , what chance do I hv in gettin 2 d next stage. Bn kinda restless .

Your chances are high as long as u performed well in the 3 stages..did mine on Wed and I got 22wpm and 85% accuracy, I av been invited for stage 4 already..so just keep ur faith high and pray you move to the next phase..God bless
Re: Etisalat Customer Care Job by Durchess(f): 6:03pm On Mar 25, 2016
hostine316:


Your chances are high as long as u performed well in the 3 stages..did mine on Wed and I got 22wpm and 85% accuracy, I av been invited for stage 4 already..so just keep ur faith high and pray you move to the next phase..God bless
Tnx nd good luck 2 u in d next stage
Re: Etisalat Customer Care Job by nuggybabe(f): 6:20pm On Mar 25, 2016
Pls o somebody shd ansa me. Where in lagos re dey located?
Re: Etisalat Customer Care Job by Nobody: 6:33pm On Mar 25, 2016
nuggybabe:
Pls o somebody shd ansa me. Where in lagos re dey located?

Etisalat headquarters is located in banana Island Lagos, but their customer service department should be in oshodi and mushin/agege. I stand to be corrected
Re: Etisalat Customer Care Job by olajire00: 6:43pm On Mar 25, 2016
hello guys, do people fail personality test? I just had mine and I don't think I did well. the options were very tricky. or is it possible to retake the test again? pls help a sister.

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