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Nairaland Forum / Science/Technology / Phones / MTN Customer Care Thread (574978 Views)
MTN Customer Care Whatsapp Numbers / Glo Customer Care Thread (unofficial) / Etisalat Customer Care Thread (2) (3) (4)
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Re: MTN Customer Care Thread by stharley: 6:19pm On Oct 25, 2016 |
dustmalik: pls what's the model number of the mtn 4G mifi? |
Re: MTN Customer Care Thread by dustmalik: 6:32pm On Oct 25, 2016 |
stharley:Huawei E5573s-320 |
Re: MTN Customer Care Thread by stharley: 6:43pm On Oct 25, 2016 |
dustmalik:thanks, I want to confirm before purchase |
Re: MTN Customer Care Thread by druxy(m): 1:30am On Oct 26, 2016 |
tayoccu:has the mtn pulse plan been cancelled...i've been trying to subscribe since 12..nothing...calling cc...none of those ..... picked |
Re: MTN Customer Care Thread by Fr3nly(m): 11:22pm On Oct 26, 2016 |
Pls jide kindly help me reset my line
I cant browse with my airtime and i av already reset it myself but
it's not working my number is 07036582028.I use nokia c3 |
Re: MTN Customer Care Thread by JideSM: 10:49am On Oct 27, 2016 |
druxy: MTN Pulse tariff plan is still active on the network. Kindly text 406 to 131 to migrate. You can text NIGHT to 131 to activate the Pulse Happy Hour browsing. |
Re: MTN Customer Care Thread by JideSM: 10:52am On Oct 27, 2016 |
Fr3nly: Sorry about your inability to browse. Please note that you do not have an active data bundle. You can dial *131*200# to browse with your airtime. |
Re: MTN Customer Care Thread by femi4: 6:38pm On Oct 27, 2016 |
JideSM I ve done sim registration several times, yet I keep getting text message to re register. In fact, I registered the Sim two weeks ago but to my surprise I got a text message today to register my Sim. 1 Like |
Re: MTN Customer Care Thread by valyzubxx(m): 2:40am On Oct 28, 2016 |
JideSM I did a welcome back on my Mtn line on the 26th but up till this moment my phone is displaying invalid IMEI. I went back to the customer care outlet where the welcome back was done and I was told it was successful.... The Mtn number is 08068938651 My alternative number is 09059432332 |
Re: MTN Customer Care Thread by komeh1(m): 8:30am On Oct 28, 2016 |
Find attached a screenshot of the rubbish I do get after 20 Naira have been deducted from my account. I've never subscribed for any Ratendate shit. Kindly unsubscribe my number. 08100326363
|
Re: MTN Customer Care Thread by djblue007(m): 9:31am On Oct 29, 2016 |
Pls check for any promo offer subscription in my line 08062417052 mtn keeps deducting my money everyday. And give me canceling code pls. |
Re: MTN Customer Care Thread by JideSM: 1:54pm On Nov 02, 2016 |
femi4: Hello, so sorry for the inconvenience. Kindly PM your number to enable me assist you verify. Thank you. |
Re: MTN Customer Care Thread by JideSM: 2:06pm On Nov 02, 2016 |
valyzubxx:Hello valyzubxx, feedback received is that your request has been resolved. Thank you. |
Re: MTN Customer Care Thread by Fisfrank(m): 8:03am On Nov 03, 2016 |
good day please i bought 2 mtn 4G mifi on the island, Lagos state, and i got 10G on each of them instead of 20G as advertised online. have called call center and they promise to sought it out over 2 days now and nothing as been done. the numbers are 09063088025 and 09063069494. please kindly help. |
Re: MTN Customer Care Thread by iliyande(m): 8:49am On Nov 03, 2016 |
Fisfrank: try and activate a data plan at least N500, the remaining 10gig will be allocated. Note: This is from my personal experience yesterday. |
Re: MTN Customer Care Thread by JideSM: 9:00am On Nov 03, 2016 |
Fisfrank: I am sorry that you had such experience, please visit the office where the device was purchased. The bundle was activated without the SIM being in the device. Kindly request that the 10GB be credited to your data account for both lines. |
Re: MTN Customer Care Thread by Fisfrank(m): 9:34am On Nov 03, 2016 |
JideSM: Ok thanks |
Re: MTN Customer Care Thread by Fisfrank(m): 9:34am On Nov 03, 2016 |
iliyande:Ok thanks. |
Re: MTN Customer Care Thread by josh1st(m): 8:12am On Nov 04, 2016 |
@JideSM, pls help me reset my MTN SHARE & SELL pin. My phone number is 09038830978. Thanks for your assistance & response. |
Re: MTN Customer Care Thread by JideSM: 10:15am On Nov 05, 2016 |
Sholaremu: Quite sad to read about the deduction experienced. Please be informed that N20 deduction is due to the RatenDate service on your line. You can state if you wish to retain/remove the service. |
Re: MTN Customer Care Thread by JideSM: 10:20am On Nov 05, 2016 |
PhatBG: Sorry about my delayed response. Please be informed that the CallerFeel service is no longer active on your line. |
Re: MTN Customer Care Thread by JideSM: 10:24am On Nov 05, 2016 |
refugee: Sorry about the deduction. Kindly text STOP to 35960 for deactivation. |
Re: MTN Customer Care Thread by JideSM: 10:28am On Nov 05, 2016 |
josh1st: Kindly PM the following for assistance: • Full names on SIM registration • Year of Activation • Date of Birth • Residential Address • Tariff Plan • Airtime Balance • PUK/Serial number |
Re: MTN Customer Care Thread by dustmalik: 2:14pm On Nov 05, 2016 |
Re: MTN Customer Care Thread by dustmalik: 2:17pm On Nov 05, 2016 |
iliyande:Which of the data plans did you subscribe for? |
Re: MTN Customer Care Thread by iliyande(m): 2:20pm On Nov 05, 2016 |
dustmalik: 1gig for N500 |
Re: MTN Customer Care Thread by dustmalik: 3:11pm On Nov 05, 2016 |
iliyande:Alright, will try it. Thanks. |
Re: MTN Customer Care Thread by dustmalik: 3:31pm On Nov 05, 2016 |
iliyande:I checked the list of data plans, and i didn't find the 1gb for N500 among them. Please, what's the subscription code for it? |
Re: MTN Customer Care Thread by iliyande(m): 4:55pm On Nov 05, 2016 |
dustmalik: Dial *131# Buy data Weekly plan 1. 750(1gig for now) Proceed |
Re: MTN Customer Care Thread by dustmalik: 4:56pm On Nov 05, 2016 |
iliyande:I see. Alright, let me try it out. |
Re: MTN Customer Care Thread by dustmalik: 5:11pm On Nov 05, 2016 |
iliyande:Just tried it now and I was only given 750mb + 750mb device bonus, making everything 1.5gb. What tariff is your Mifi sim on? |
Re: MTN Customer Care Thread by iliyande(m): 5:15pm On Nov 05, 2016 |
dustmalik: MTN pulse. Mine @first I checked it was only 10gig and when I added the N500 the remaining 10gig appeared. Sorry if I misleads u |
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