joinnow:
OP
You just made me recall 1999 when I want to open zenith account with 30k naso the teller said I need 250k to open account then
I ask the guy where will I be keeping the money to reach 250k b4 I go bring am come open the account.
I just take vex leave them walk across enter first bank
First bank said its 5k to open account then.......

joinnow:
OP
You just made me recall 1999 when I want to open zenith account with 30k naso the teller said I need 250k to open account then
I ask the guy where will I be keeping the money to reach 250k b4 I go bring am come open the account.
I just take vex leave them walk across enter first bank
First bank said its 5k to open account then.......

bunmiano:
LOOK FOR 10K

joinnow:
OP
You just made me recall 1999 when I want to open zenith account with 30k naso the teller said I need 250k to open account then I ask the guy where will I be keeping the money to reach 250k b4 I go bring am come open the account.
I just take vex leave them walk across enter first bank
First bank said its 5k to open account then.......

passyhansome:
STANBIC BANK TEAM

seunoj:
when u generalise Tins like dis, u r not helping the institution. pls be specific and name d branch. issues should be addressed on a case by case basis not to generalise

Silvereze:
Then what do you say of FirstBank.... infact I think all Nigerian Banks have issue with customer service. The customer service staffs are humans and prone to mood swings

ujuvals:
I would like to congratulate Zenith Bank on the impressive strides it has made in online presence and social media this year. It is mind blowing that from less than 100,000 followers at the start of the year, Zenith now has over 2 million followers on Facebook and Twitter alone. There is also a plethora of cutting edge online communication and great social media content marketing surrounding your product offerings that makes me say kudos to your communications / advertising agency for an excellent showing in 2016. Whoever they are l must say they are doing a fine job of positioning your bank as a warmer, friendlier, and more retail focused bank with the #1000 campaign and it is great to know Zenith is open for business with the little guy.

However, despite all the great things I see online, your physical branches and the staff therein leave much to be desired when it comes to customer service. Some of the staff even sitting at the customer service desk have an air of hostility and are distant instead of welcoming. A warm smile or even any kind of smile would be a great resource for the service desk attendees to keep in their toolkit.

No matter the strides your team makes on social media adverts, it won't translate to much unless the staff in the banking halls have their own campaign to welcome the converts you create online.

May I advice that you do some serious reorientation internally before you ask us to come and bank with you. A friend of mine was told in a very hostile manner that you need a minimum of 10k to open an account at one of your branches last week, when he told the customer service officer that we were being sold a different message online. The rude lady simple said that is just a communication campaign and if he is not ready to open an account he should allow her attend to other people. Guess what he didn't open the account. Zenith Bank, please get your act together

symbianDON:
I bank with zenith and I can confidently state that their customer service officers (those self-conceited, haughty looking ladies) are downright arrogant and mostly rude.