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Nairaland Forum / Science/Technology / Phones / See What MTN Gave Me As A Valentine's Gift (1911 Views)
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See What MTN Gave Me As A Valentine's Gift by yemmybx(m): 9:38am On Feb 14, 2017 |
I woke up this morning to see my #960 airtime turned to #860 around 7:02 this morning I received a message from 33355 that I'd successfully purchase a service and #50 has been deducted. I quickly checked my balance and saw #860. I didn't request for anything like that, how would MTN deduct my money like that on Val. Around 9 today I dialed MTN Customer Care line '181' and one of the Customer Representatives called Adekunle picked and I explained to him. The Representative told me that #50 was deducted twice for WAZOBIA FM. I told him that I didn't request for WAZOBIA FM on my phone , I don't understand. I told that same thing was done to me last 2weeks! I didn't apply for WAZOBIA Fm. We both argued over this and I ask for solution at least to return my airtime back and block that WAZOBIA FM things, he said no just like the response I got two weeks ago from mtn Why is MTN deducting my airtime when I didn't applied for services I was being charged for? 07061275797
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Re: See What MTN Gave Me As A Valentine's Gift by yemmybx(m): 9:41am On Feb 14, 2017 |
https://www.nairaland.com/1379574/mtn-customer-care-thread/186
I complained last two weeks about this act |
Re: See What MTN Gave Me As A Valentine's Gift by yemmybx(m): 9:43am On Feb 14, 2017 |
MEN NIGERIA #ENOUGHISENOUGH |
Re: See What MTN Gave Me As A Valentine's Gift by CrEaToRmalden(m): 9:51am On Feb 14, 2017 |
Bro your account balance is too fresh that's why MTN try sef, if na me, I for deduct #200 |
Re: See What MTN Gave Me As A Valentine's Gift by Imoy(m): 9:56am On Feb 14, 2017 |
lol |
Re: See What MTN Gave Me As A Valentine's Gift by yemmybx(m): 10:10am On Feb 14, 2017 |
CrEaToRmalden:You go bad pass MTN niyen oo 2 Likes |
Re: See What MTN Gave Me As A Valentine's Gift by Jeel: 2:14pm On Feb 14, 2017 |
Not strange with mtn |
Re: See What MTN Gave Me As A Valentine's Gift by Youngpo413: 3:40pm On Feb 14, 2017 |
Smh |
Re: See What MTN Gave Me As A Valentine's Gift by wildcatter23(m): 3:54pm On Feb 14, 2017 |
Download an app my Mtn. Register and log in. Go and delete the apps that are zapping your airtime |
Re: See What MTN Gave Me As A Valentine's Gift by nelsonebby(m): 5:01pm On Feb 14, 2017 |
if you have more than 1000 airtime mtn will steal from you with different format. keep ur balance low and u will see the difference. |
Re: See What MTN Gave Me As A Valentine's Gift by yemmybx(m): 6:19pm On Feb 14, 2017 |
nelsonebby:Chai! MTN |
Re: See What MTN Gave Me As A Valentine's Gift by JideSM: 10:50am On Feb 16, 2017 |
yemmybx: Hi yemmybx, I sincerely apologize for the inconvenience, kindly note that N100 has been refunded to your line. Also, I wish to let you know that I currently run a thread here called the MTN Customer care https://www.nairaland.com/1379574/mtn-customer-care-thread/ where issues like this are resolved. Regards |
Re: See What MTN Gave Me As A Valentine's Gift by yemmybx(m): 6:33pm On Feb 16, 2017 |
JideSM:Thanks for responding but I'm still not happy because I'm tired of complaining on nairaland every two week about unnecessary deduction from MTN using WAZOBIA FM app that I don't have on my phone or even listen to. |
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