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Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? - Business (2) - Nairaland

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Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Nattylad(m): 8:21am On Apr 30, 2017
Access Bank, You can even chat with a customer care representative via their mobile app

11 Likes

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by KingLennon(m): 8:21am On Apr 30, 2017
Diamond bank and keystone bank are customer-friendly. UBA and Eco bank are the worst. Life go just tire you sef

7 Likes

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by AjiChris(f): 8:22am On Apr 30, 2017
Union Bank
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by larrymoore(m): 8:22am On Apr 30, 2017
not in Nigeria yet
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by EmekaBlue(m): 8:22am On Apr 30, 2017
UBA staffs are mostly old and rude...I think Zenith has d best customer service from xperience

But,Infact Nigeria customers r more troublesome coz they can push these bank staffs to d edge..Frustrated pennyless pple everywhere..#BadGovernment

6 Likes

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Matthew4sure(m): 8:22am On Apr 30, 2017
zenith bank for real

1 Like

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by niceguy7(m): 8:22am On Apr 30, 2017
ECOBANK

2 Likes

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Nobody: 8:23am On Apr 30, 2017
Access bank jare.

7 Likes

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by firstone(m): 8:23am On Apr 30, 2017
DIAMOND BANK PLC

3 Likes

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by iiiyyyk(m): 8:24am On Apr 30, 2017
.




THE BEST IS DIAMOND BANK




The worst is Eco Bank.




.

8 Likes

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Nobody: 8:24am On Apr 30, 2017
BEST: GTB is great with customer service and transparency, their website is always updated.
WORST: UBA!!! such a sh!t bank.

3 Likes 1 Share

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by lonelydora: 8:25am On Apr 30, 2017
1. StanbicIbtc bank.

2. Access

3. Diamond

Worst
GTBank, UBA, Ecobank, First bank (some branches)

12 Likes

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Electronzeez(m): 8:25am On Apr 30, 2017
For me it's FCMB.


The only bank that got most of my problem resolve through mail . I don't have to visit their branch most times to get my problem resolve .

2 Likes 1 Share

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by LoveJesus87(m): 8:27am On Apr 30, 2017
3RNEST:
WEMA BANK grin
thunder fire devil grin

3 Likes

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by lonelydora: 8:28am On Apr 30, 2017
Ojugunrege:
StanbicIBTC

That's the best sister.

3 Likes

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Hardeysolution(m): 8:28am On Apr 30, 2017
Do we know banks don't teach.. .individuals learn.. ....banks dont give birth, individuals come.. ..so why rate banks on friendliness. ...if a high tempered person goes into that friendly bank. ....you'll now change your mind.. .......


Probably the question should be which bank has served you better?? Then I will say UBA

1 Like

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by iliyande(m): 8:29am On Apr 30, 2017
niceguy7:
ECOBANK

Eco undecided
Thinking of moving my two accounts out of that bank

2 Likes

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Nobody: 8:29am On Apr 30, 2017
mbaewulu microfinance bank.....

prof miganigal
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by dadebayo1(m): 8:30am On Apr 30, 2017
Stanbic is the best..... But sorry case is zenith and uBA.. Zenith with saucy staff forming king over customers.... Majority of the banks have staff that are so rude and act as if they are doing customers a favour.

1 Like

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by KingsleyCEO: 8:30am On Apr 30, 2017
It certainly not FCMB nor First bank...

Fidelity Bank is OK though.

1 Like

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by frubben(m): 8:30am On Apr 30, 2017
Ajaw people, they are very friendly

1 Like

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Caricature(f): 8:32am On Apr 30, 2017
They are all the same jor.

Friendly when you have something of interest to them
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by kasniga(m): 8:32am On Apr 30, 2017
I strongly concur...their staff lacks manners.
selflessmaya:
BEST: GTB is great with customer service and transparency, their website is always updated.
WORST: UBA!!! such a sh!t bank.

1 Like

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by maxiuc(m): 8:33am On Apr 30, 2017
nikepeter4u:
Skye bank remain the best
was waiting to see this

At skye bank customers are kings

Team skye. Oye

2 Likes

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by nawtyme: 8:34am On Apr 30, 2017
Hardeysolution:
Do we know banks don't teach.. .individuals learn.. ....banks dont give birth, individuals come.. ..so why rate banks on friendliness. ...if a high tempered person goes into that friendly bank. ....you'll now change your mind.. .......


Probably the question should be which bank has served you better?? Then I will say UBA
I respectfully disagree. I have met rude people in Access bank, Diamond Bank, but I will not say that they are bad in terms of customer services and support. The uselessness of UBA is general at least in Abuja and online. So if you work with UBA, here is my message for your bank: "UBA Sucks"

4 Likes

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by Hardeysolution(m): 8:34am On Apr 30, 2017
Those calling on UBA has the worst should read this.

1. The day I lost my ATM card. I went to my facebook to chat up with them. I called them but my credit finished and they called me back. They blocked the ATM card that night and explained all to me.

2. My sister opened an account but didn't get her account number on time. We asked a question on how long it takes ND they requested for the bank branch and I tell you it was resolved.

3. I withdrew from the ATM and there was fake money there. I went to the bank and the manager changed it for me.


Go to their twitter handle ND check things out.. ....


UBA isn't a bad bank.. .. The bank that resolves your problem at a stand.. You get your ATM quickly without waste.. ....


UBA

2 Likes

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by kasniga(m): 8:34am On Apr 30, 2017
I strongly concur...you can say that again and again.
Firstcitizen:
Lets rephrase the question because they are all bad.

UBA remains the worst.
Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by venorite(m): 8:35am On Apr 30, 2017
Go and use diamond app
nawtyme:
Access bank is out of this world. Those people a wonderful. I am still amazed by the quality of good services those guys render. Thumbs up access bank. I will am glad I maintained my account from intercontinental bank.
They finished me with the update on their mobile banking app. They have the best app I have used so far.
But check out my signature for the worse bank in Africa. UBA is a horrible financial institution.
I hope access bank continues like this and not let complacency take over.

2 Likes

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by holycuriousity(m): 8:35am On Apr 30, 2017
Stanbic is on point. Give them a try.

3 Likes

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by 3RNEST(m): 8:35am On Apr 30, 2017
LoveJesus87:
thunder fire devil grin
Lolx Oya Keystone Bank

2 Likes

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by dadabashua1(m): 8:35am On Apr 30, 2017
danemenike:
ACCESS BANK
yes access bank are trying TBH

3 Likes

Re: Banking Customer Service: Which Bank Is The Most Customer-friendly Bank? by hemjayfrosh(m): 8:35am On Apr 30, 2017
I think GTBank has the upper hand here

1 Like

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