Eee

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On your MTN line, simply dial this code *131*201#. You will receive a message saying You hace successfully activated data suspension... Congrats. The problem is solved now. Dial this code *131*200#. The settings will be reset and you'll be able to browse with your credit.


TechZuma

brainiacadeboi:
JideSM, Please i nid Gprs settings with its access point on my Nokia c2:01 and i nid it to be in prov mode since i cant edit settings on my phone 081 6699 4864

Hi rainiacadeboi, i've sent the GPRS settings to your line. Kindly restart your device.

loverofgoodtins:
My nos is 07065986169

Hi loverofgoodtins, checks on your line show that you were billed N50 for Game Factory on 4th October 2017. However, the service is no longer active on the line. In addition, you can manage Value Added Services on your line by dialing *447# or *123*5#.

Endomorph:
How do I change my share and sell pin to default. This is my number 08138865912.

Hi Endomorph, i'll contact you shortly.

JideSM:


Hi Endomorph, i'll contact you shortly.

Ok I'm waiting

Moneyboyz:
Bro JideSM
You haven't attend to my request, I've inserted the sim in my phone now number is 08167349201
Thank you sir.

Hello bro I had to mention you above to call your attention to this issue with my line.

It's been like this for more than a year now and it's so frustrating.
It all happened when phone was stolen,I called ye customer care to help Barr this line to avoid this person using my airtime.

To did and I was grateful. I retrieved my line and the problem starts, I have not been able to browse with my line ever since then. It's H+,H,E or GPRS doesn't come up. All settings are correct and my message Central number is correct.

I had to buy another my line to support myself and it's frustrating, I need to grab back on this line and browse,I can't he using two my line in a single phone.

There was even a time I subscribed and I was not able to use it until my 1gb sub expired without even touching 1byte out of it.
This is a bug and needs to be fixed, please don't tell everything is okay with my line as I've used 4 android after that and the same thing persist.

Help me bros.i have airtime on this sim now, configuration is correct but the data doesn't come up. please help.
Thanks..

Hi Moneyboyz, please be informed that your reported issue has been resolved. Regards

JideSM:



Hi Moneyboyz, please be informed that your reported issue has been resolved. Regards

Boss of all bosses. I say thanks. I have been thinking of how to throw away the sim after a year without solution.

My Joy knew no bound, I'm so grateful bro.
Thanks.

Endomorph:
Ok I'm waiting

Several calls placed on your line were unanswered. Let me know if you wish to reset your Share and Sell PIN.

JideSM:


Hi Pet1620, so sorry for the inconvenience. Please send your mobile number via email message to enable me assist.

I did mail u via NL and still no reponses from u.

JideSM:


Several calls placed on your line were unanswered. Let me know if you wish to reset your Share and Sell PIN.

Really sorry. Can you recall tomorrow please?

is there a way of checking data balance for the night plan?... it doesn't work through the usual "2" to 131

Pet1620:


I did mail u via NL and still no reponses from u.

So sorry Pet1620, i've sent you a an email message, please reply. Regards

chistev12:
is there a way of checking data balance for the night plan?... it doesn't work through the usual "2" to 131

Hi chistev12, you will receive a notification sms and a prompt while browsing between 12am and 4am. Regards

JideSM:


So sorry Pet1620, i've sent you a an email message, please reply. Regards

I just replied ur mail. Thanks

.

Dhayor001:
Hi,

I trust you would be able to help with my situation.

I just got charged for a data package that i no longer use.

N2,000 no be small money and its really reckless of MTN.

07030505902.

Nothing short of a refund will help please

you didn't turn of your auto-renew.

chistev12:


you didn't turn of your auto-renew.

I did, cancellation kept failing!

Dhayor001:
Hi,

I trust you would be able to help with my situation.

I just got charged for a data package that i no longer use.

N2,000 no be small money and its really reckless of MTN.

07030505902.

Nothing short of a refund will help please

Hi Dhayor001, so sorry that this happened. Did you cancel data auto-renewal? If yes, i will appreciate if you can provide the date to enable me assist. Regards

JideSM:


Hi

Hello. I chatted with your rep on your site and they told me your N15000 4G Mifi comes with 100% Data bonus but when I visited your office in Abuja, they all told me categorically that the 100% data bonus is no more. Which do we believe now.?
@Tayoccu

JideSM:


Hi Dhayor001, so sorry that this happened. Did you cancel data auto-renewal? If yes, i will appreciate if you can provide the date to enable me assist. Regards

I had tried cancelling and kept getting a failed response

JideSM:


Hi Dhayor001, so sorry that this happened. Did you cancel data auto-renewal? If yes, i will appreciate if you can provide the date to enable me assist. Regards

Good day bro. I am not in the country at the moment, however, MTN keeps billing me for the 1GB monthly plan. I have tried to opt out by texting NO106 to 131 but the message doesn't go through.

please could you kindly opt me out of this service and if possible refund the 1000 that was just debited from my account for a service i would never use. my number is....... .

Thanks!

ghostmist:
Good day bro. I am not in the country at the moment, however, MTN keeps billing me for the 1GB monthly plan. I have tried to opt out by texting NO106 to 131 but the message doesn't go through.

please could you kindly opt me out of this service and if possible refund the 1000 that was just debited from my account for a service i would never use. my number is 07030408550.

Thanks!

@JideSM

You can see i'm not the only one with this challenge

toluxa1:


Hello. I chatted with your rep on your site and they told me your N15000 4G Mifi comes with 100% Data bonus but when I visited your office in Abuja, they all told me categorically that the 100% data bonus is no more. Which do we believe now.?
@Tayoccu

Hi toluxa1, the 100% data bonus for 3 months on MTN 4G LTE MiFi is still valid. May I know the exact MTN office you visited in Abuja?

ghostmist:
Good day bro. I am not in the country at the moment, however, MTN keeps billing me for the 1GB monthly plan. I have tried to opt out by texting NO106 to 131 but the message doesn't go through.

please could you kindly opt me out of this service and if possible refund the 1000 that was just debited from my account for a service i would never use. my number is 07030408550.

Thanks!

Hi ghostmist, i'm truly sorry for inconvenience. Kindly note that the auto-renewal feature has been deactivated as requested. I'll appreciate if you can send me a screen shot of the failed sms you sent. Regards

Dhayor001:


@JideSM

You can see i'm not the only one with this challenge

Hi Dhayor001, i'll appreciate if you can send a screenshot of the failed cancellation sms you sent to enable me assist further

JideSM:


Hi toluxa1, the 100% data bonus for 3 months on MTN 4G LTE MiFi is still valid. May I know the exact MTN office you visited in Abuja?

Omega Centre, Wuse 2 and the regional HQ at Maitama.
I got a call from one Maryjane in Lagos who insisted and told me the 100% Bonus is still active and spoke to the Abuja rep (one Abubakar Yusuf). He later agreed it can be done so I eventually bought it but I was given only 20% on the 22GB plan I bought. He told me I have 44GB on it only for me to get home and see 22GB plus 4GB bonus. That was total deceit which is very wrong.
Is it possible to still activate it? Like maybe on my next subscription.
The number is 08103939523

toluxa1:


Omega Centre, Wuse 2 and the regional HQ at Maitama.
I got a call from one Maryjane in Lagos who insisted and told me the 100% Bonus is still active and spoke to the Abuja rep (one Abubakar Yusuf). He later agreed it can be done so I eventually bought it but I was given only 20% on the 22GB plan I bought. He told me I have 44GB on it only for me to get home and see 22GB plus 4GB bonus. That was total deceit which is very wrong.
Is it possible to still activate it? Like maybe on my next subscription.
The number is 08103939523

Kindly send the IMEI Number of your MIFI device via e-mail message to enable me assist further.

JideSM:


Kindly send the IMEI Number of your MIFI device via e-mail message to enable me assist further.

I have replied your mail with the card IMEI.

JideSM:


Hi ghostmist, i'm truly sorry for inconvenience. Kindly note that the auto-renewal feature has been deactivated as requested. I'll appreciate if you can send me a screen shot of the failed sms you sent. Regards

Thanks bro!

Is there a way I can get a refund for the 1k data, cos I'm not going to use it?