₦airaland Forum

olu4life:
@JideSM, yet to hear from you ooo

chidoo4luv:
how can one send the email

JideSM:
I have just sent you one. Please reply.

jboixxx:
Jay, any headway concerning my off-net calls?

JideSM:
I'll give you feedback as soon as possible. Regards

JideSM:
I'll give you feedback as soon as possible. Regards

forandy:
Hello Sir, please I want to know if the minutes given on the mtn xtravalue plan can be used to call all networks or is it for mtn numbers only?

peteregwu:
How could Mt doth is to me. I do subscribe for N1200 data and after they gave me 1.5gb, they would also add bonus. But today when i subscribed for the 1200N again through auto renewal, they just gave 1.5gb without any bonus at all. What is all this nonsense? Why will I buy 1.5gb for 1200N without any bonus? 08032823621

oNj:
MTN please return my money!
I had an Extratalk subscription that was to expire on 24th of this month,
called your cc to renew the subscription on the 23rd cos I wanted the balances rolled over into the new cycle.

After the subscription, yes my previous balances were rolled over, but only to be cleared the following morning.

The information on your website clearly says balances would be rolled over into the new cycle if renewed before expiration.

Please return my balances.

#07039279656

Prudent200:
JideSM , please I need the list of MTN NIGHT PLAN

oNj:
MTN please return my money!
I had an Extratalk subscription that was to expire on 24th of this month,
called your cc to renew the subscription on the 23rd cos I wanted the balances rolled over into the new cycle.

After the subscription, yes my previous balances were rolled over, but only to be cleared the following morning.

The information on your website clearly says balances would be rolled over into the new cycle if renewed before expiration.

Please return my balances.

#07039279656

JideSM:
Y'ello oNj, so sorry for the inconvenience you may have experienced. I'll contact you shortly.

asuustrike2009:
Mtn why are you this heartless, wicked and cunny. How can you force me to awufu plan after I recharged via my bank. Your rude customer care agent just worsen the situation by saying it is not refundable. Please I beg in the name of God to return my airtime.

JideSM:
Hi asuustrike2009, i'm truly sorry that this happened. Please provide the affected mobile number via Email message to enable me look into this. Regards

asuustrike2009:
Please provide me your email address as I sent you a message directly

JideSM:
You will be contacted shortly.

asuustrike2009:
Mtn why are you this heartless, wicked and cunny. How can you force me to awufu plan after I recharged via my bank. Your rude customer care agent just worsen the situation by saying it is not refundable. Please I beg in the name of God to return my airtime.

eterisan:
I also experienced this... The customer service agents were just tossing me up and down... Had to use the airtime by force for calls.. I will not recharge my mtn line again... Rubbish

sasquareT:
goodday bro.
i meant to subscribed 2.5gb for #2000 but i mistakenly opt for 1.5gb for 1200 please is there anyway you can help me to reverse the sucription so that i can go for the formal (2000k) subscription?

dammy238:
pls help i cannot browse with my airtime

JideSM:
Hi dammy238, i sincerely apologize for the inconvenience you may have experienced. Please confirm if you have dialed *131*200# or text RESET to 131. If YES, kindly send your mobile number via Email message to enable me assist. Regards

JideSM:
Hi dammy238, i sincerely apologize for the inconvenience you may have experienced. Please confirm if you have dialed *131*200# or text RESET to 131. If YES, kindly send your mobile number via Email message to enable me assist. Regards

dammy238:
am unable to send email message to you it is saying am not connected

bennito:
Hi Jide, subscribed to bundle4u for voice on 9/03/2018 and 2k was deducted from my account and was credited with the expected airtime and data, but my worry is that instead of it saying it will expire in a month time, I saw the message saying that it will expire in 10 days time. This is the message I got upon the subscription
d successfully and N500 deducted. You have N7843.7 and 675MB. Expire 2018-03-19. View bal *559*61# or *123*2# to cancel auto renewal
Note that it was 2000naira that was deducted and its value credited but with insufficient duration

JideSM:
Hi bennito, so sorry about the discrepancy in expiration date. Please send your mobile via E-mail message to enable me run a check.