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FCMB Has Refused To Lift Restrictions On My Account After Doing KYC - Business (2) - Nairaland

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Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by wolexy14(m): 7:47am On Sep 25, 2018
omoadeleye:
Make i run for my life from FCMB, mehn, i can vouch for Access bank any where any day.


But go to their bank and stop messaging them on their platform thou.

Just enter the bank and give one of their customers rep a heavy upper cut to the oesophagus...
bros no go vouch anything oooo its took 1month for access to reverse money wey dem atm debit for my acct ...i send mail taya even chat dem like die .abeg all dis dead banks in naija

1 Like

Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by loadedvibes: 7:47am On Sep 25, 2018
All Nigeria banks are like this .. but bros request for the account to be closed
Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by Jrevelation(m): 7:48am On Sep 25, 2018
so you too use to receive message from that henry from pay later , please entire public help me send warning to that henry from pay later that i didnt get any loan from their company to stop spamming my inbox

brother concerning your issue go to the bank and cause nuisance there , they will take you serious and demanding you want to see the manager

Nigeria bankers would continue treating you like APC government

6 Likes

Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by BigGuyMan01: 7:48am On Sep 25, 2018
georgen2u:
Why not go to the bank branch and show them how Nigerians can dramatize especially in distress, I remember those years, I can attract attention for Africa, if the branch manager no come out eh the press must gather for us , which one is u sent them messages online, go to there branch and shout brother
This is Nigeria
Bro the bank is very far away from my location I went there on Friday to submit the required documents.

If you stay or schooled around enugu agbani you should know what I'm talking about.

Going and coming from there is up to 1500 i have spent a lot of money on this issue. This bank is really evil
Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by khalhokage(m): 7:48am On Sep 25, 2018
Exqueen:
Go to Ecobank and experience the worst customer service.




Calm your hyperbole down, I've personally never had problems with Ecobank's customer service, I'm not saying they're the best but saying they're the worst is wrong.

Plus the fact that your comment in no way helps the OP.

1 Like

Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by Nobody: 7:49am On Sep 25, 2018
Mynd44 first off, I don't see any reason moving this to front page. Op gave them the requirements on Friday. Saturdays are closed for work. Sundays no work either. Then kn Monday is when work starts. They will have to start working to unblock the account from Monday. They do this for security reasons. At first if he produced an original I'd card his account won't be blocked. But they needed to verify the account due to the huge amount. I'll request you take this thing off. Impatience is bad. And it kills. Give them atleast 3days to resolve the issue after then you can shout. Weekends are not included young man.

2 Likes

Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by ccollins(m): 7:51am On Sep 25, 2018
BigGuyMan01:
FCMB blocked my account they told me i exceeded the account limit and i was asked to upgrade the account which they requested for a National ID card and a Nepa bill whuuci willingly provided since on Friday but up till today my account is still locked.
I have sent them up to 10 different mails, called them, messaged them on Facebook and Instagram but my comments are always being deleted whenever I make a complaints on their pages.

This bank is ruining my life, these guys are making me having a hard to feed i don't know what to do anymore.

The funny part is that they got the worst customer service in Nigeria, they don't card about their customers they are only after their money and nothing else.

Mynd44 please help me move to front page to show the world the scam this bank is. I'll attached screenshots of my conversations with them and everything below
meet a lawyer or consult me.then go to court
Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by Allee90: 7:52am On Sep 25, 2018
Bros, how much do you have in the account? We have seen cases where people with Zero balances in their accounts are the noise makers in the Bank

2 Likes

Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by iliyande(m): 7:53am On Sep 25, 2018
Exqueen:
Go to Ecobank and experience the worst customer service.




Hehehe, thought It's only me ooo
My money hooked in that bank. After visiting two branches and its seem nothing can be done about it. Worst is understatement for Ecobank.

Anybody banking in that bank is on his own Walahi

1 Like

Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by BigGuyMan01: 7:53am On Sep 25, 2018
CHESTER48:
Mynd44 first off, I don't see any reason moving this to front page. Op gave them the requirements on Friday. Saturdays are closed for work. Sundays no work either. Then kn Monday is when work starts. They will have to start working to unblock the account from Monday. They do this for security reasons. At first if he produced an original I'd card his account won't be blocked. But they needed to verify the account due to the huge amount. I'll request you take this thing off. Impatience is bad. And it kills. Give them atleast 3days to resolve the issue after then you can shout. Weekends are not included young man.
FCMB works all day mahn, ask questions around before jumping into conclusions. The customer care i met there on Friday told me its gonna be resolved on Saturday or Sunday.

Get out please

4 Likes

Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by ednut1(m): 7:53am On Sep 25, 2018
SirJonse:
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I feel someone might be interested in making 10dollars per person that registers through you.

http://maxwork.online/?workid=8895
at ur age u believe these cheap scams. Grow up

2 Likes

Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by Mynd44: 7:54am On Sep 25, 2018
CHESTER48:
Mynd44 first off, I don't see any reason moving this to front page. Op gave them the requirements on Friday. Saturdays are closed for work. Sundays no work either. Then kn Monday is when work starts. They will have to start working to unblock the account from Monday. They do this for security reasons. At first if he produced an original I'd card his account won't be blocked. But they needed to verify the account due to the huge amount. I'll request you take this thing off. Impatience is bad. And it kills. Give them atleast 3days to resolve the issue after then you can shout. Weekends are not included young man.
A bank does not have the right to hold your money because of verifications in this manner.

The bank could have simply called his phone or sent him a text to bring his documents and given him 2 weeks to do so. If after that time, they coild have given him extra tine before they locked it.

Now imagine if he was not in the country and he needed to pay bills or things like that. Nigerian firms have hideous customer service with flimsy excuses

10 Likes

Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by BigGuyMan01: 7:54am On Sep 25, 2018
ifyalways:
Why the rush?

It was just Friday , just 24 working hours and you've sent them 10 emails plus calls. Won't they verify the address ? What if they do physical verification (Stanbic do) and will have to send someone there?


Why the rush? Your messages to them is funny and at best ignored. Lol
Why the rush?

FYI FCMB works all day even Sunday.

The woman i met there told me it's gonna be resolved on Saturday or Sunday.
Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by Mizwisdom(f): 7:55am On Sep 25, 2018
Give them at least 2 working days to resolve it.

1 Like

Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by gabbasin(m): 7:55am On Sep 25, 2018
the bank will not lift the restriction on your account just because you've tendered your ID and NEPA bill, they will still carry out due diligence by verifying your residence: official of the bank will visit your residence to confirm if you really live in the address on you NEPA bill and this will take them days. You just have to be patient as I have been in your shoes before

2 Likes

Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by IMASTEX: 7:55am On Sep 25, 2018
Exqueen:
Go to Ecobank and experience the worst customer service.



Lol. . .Tell him. He hasn't seen anything. I had to abandon my Ecobank account.

1 Like

Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by IMASTEX: 7:56am On Sep 25, 2018
Exqueen:
Go to Ecobank and experience the worst customer service.



Lol. . .Tell him. He hasn't seen anything. I had to abandon my Ecobank account.
Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by fortune1894(m): 7:56am On Sep 25, 2018
Unionbank is the worst
they v blocked my transfer
going to 2 years now
Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by stephenolamide(m): 7:59am On Sep 25, 2018
I think the best thing is for you to go to any nearby branch
Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by Viking007(m): 8:00am On Sep 25, 2018
Exqueen:
Go to Ecobank and experience the worst customer service.



Have you experienced first bank customer care service? If you call Ecobank the worst I wonder what you will call first bank.

1 Like

Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by Mynd44: 8:00am On Sep 25, 2018
gabbasin:
the bank will not lift the restriction on your account just because you've tendered your ID and NEPA bill, they will still carry out due diligence by verifying your residence: official of the bank will visit your residence to confirm if you really live in the address on you NEPA bill and this will take them days. You just have to be patient as I have been in your shoes before
The question is

1. Why didt they do that when he opened the account
2. Why didn't they call his phone to ask him to bring these documents?

If these questions are answered, you will find out they didn't need to block the account in the first place.
Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by BigGuyMan01: 8:01am On Sep 25, 2018
gabbasin:
the bank will not lift the restriction on your account just because you've tendered your ID and NEPA bill, they will still carry out due diligence by verifying your residence: official of the bank will visit your residence to confirm if you really live in the address on you NEPA bill and this will take them days. You just have to be patient as I have been in your shoes before
That's a lie. My bro using access bank submitted a friend utility bill who lives far away from us and his account was upgraded right in his presence and the ban was lifted.

Nothing like House visitation sir
Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by IMASTEX: 8:01am On Sep 25, 2018
Exqueen:
Go to Ecobank and experience the worst customer service.



Lol. . .Tell him. He hasn't seen anything. I had to abandon my Ecobank account. It took me 3 times visit to GTB just to open an account. I had to be patient to see how the whole thing will turn out. After successfully getting it opened with all the undue delays and stress. I left the account unfunded ever since then. I can't imagine what will happen if there are issues to be resolved in when I am operating it.

1 Like

Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by DonFreshmoney(m): 8:02am On Sep 25, 2018
Sorry OP, I don't blame the bank. I blame u for opening an account with the bank, and blame u more for puttin all ur money in one bank, and the bank is even fcmb.
Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by lawrencelaura(f): 8:02am On Sep 25, 2018
You layed ur complain on friday dnt u fink they re into y, y cum here 2 destroy d name of a bank u ve been using. because dey kept mute does not mean they re not seeing ur post except d money dat came in was not clean, if it was u ll stay calm nd wait patiently

1 Like

Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by ynotsadeek(m): 8:02am On Sep 25, 2018
Op you applied for the restrictions to be lifted on Friday, you gas give them time na shuooo. Are you new to the system?

You should start complaining after 5 working days.

You can't expect them to have resolved your issue during weekend Oga.
Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by omoadeleye(m): 8:04am On Sep 25, 2018
wolexy14:
bros no go vouch anything oooo its took 1month for access to reverse money wey dem atm debit for my acct ...i send mail taya even chat dem like die .abeg all dis dead banks in naija



Maybe access bank of then but i can tell you now, their service and response is awesome, you don't need to visit any access bank branch before getting a resolve for any issues.
Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by franzis(m): 8:05am On Sep 25, 2018
Enter any of their branch and create a scene , even if it means taking off your shirt and rolling up ur trouser

1 Like

Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by Mynd44: 8:06am On Sep 25, 2018
ynotsadeek:
Op you applied for the restrictions to be lifted on Friday, you gas give them time na shuooo. Are you new to the system?

You should start complaining after 5 working days.

You can't expect them to have resolved your issue during weekend Oga.
Why was his account restricted without warning in the first place?

This is just wrong and BS banking.

1 Like

Re: FCMB Has Refused To Lift Restrictions On My Account After Doing KYC by BigGuyMan01: 8:08am On Sep 25, 2018
ynotsadeek:
Op you applied for the restrictions to be lifted on Friday, you gas give them time na shuooo. Are you new to the system?

You should start complaining after 5 working days.

You can't expect them to have resolved your issue during weekend Oga.
Bro FCMB work on Saturday and Sunday.

I went there on Friday I was told its gonna be rectify by Saturday or Sunday. I called them on Sunday they said before night fall.

Today is Tuesday. Why didn't they tell me a week instead of giving me false hopes

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