We sincerely apologize for any inconvenience this might have caused you. Kindly, forward the affected number. Thank you for choosing CLUBKONNECT!!!

ZainabAttah:
please I sent this data since morning and I have already been paid for it.. this is one thing I just don't like about your customers service, Even before I sent a message here, I already sent a mail to your inbox and uptill now I am yet to see a response, if I call, it's always all customers are busy, why is your customers service like this?

clubkonnect:
We sincerely apologize for any inconvenience this might have caused you. Kindly, forward the affected number. Thank you for choosing CLUBKONNECT!!!

08033112813
That's the affected number

How do I reach you guy? I sent message on Twitter yet no response. Tell me if this place is okay.
There is a refund you need to make.
Please

clubkonnect:
We sincerely apologize for any inconvenience this might have caused you. Kindly, forward the affected number. Thank you for choosing CLUBKONNECT!!!

How do I reach you guy? I sent message on Twitter yet no response. Tell me if this place is okay.
There is a refund you need to make.

ZainabAttah:

08033112813
That's the affected number

Please what kind of a thing is this now, you keep apologising but you aren't doing anything about my issue, how someone pay for data since morning and hasn't received this, is this how you want my business to grow clubkonnect, I beg you if you will not resolve my issue kindly refund me let me take my money to another place wallahi this is annoying

Good evening

Please I transfered Mtn data 1gb since afternoon and my wallet was deducted. But the data hasn't reflected on the recipients phone.


What could be the cause ?

My user ID : CK10323132
Transaction id: 6342919863


P. S This is not the second time I'm experiencing this. I sent a message when I had the first one but got no response.

ZainabAttah:

08033112813
That's the affected number

Hello Kindly help me reverse the transactions .. my customer has already gotten else where .. my login ID 08139349607,una try well well for me, my end with you people is fastly approaching God willing

Clubkonnect where did I offend you?

@ Clubkonnect

PLEASE TRACK THESE TWO TRANSACTIONS AND KINDLY REFUND MY MONEY.


User ID: CK10217746
Transaction ID: 6342924452
Transaction Status: Completed
Mobile Network: MTN
Databundle PhoneNo: 08137
Data Plan: 2 GB
13th May, 2020
_____________________________

USER ID: 6343326713
Status: Completed
Type: Product
Amount: N670.00
Amount Credited: N0.00
Balance: N1,240.00
Profit:
Mobile Number: 08
Payment Option: Wallet[
15th May, 2020

@clubkonnect
Please Refund back my Money!!
It’s almost getting to a week now

An electricity bill payment of 6500 was completed on the 11th May 2020.
Transaction was confirmed successful only for me to be notified by my customer that EEDC officials who were out for disconnections expressed that payment hasn't been received.

Kindly assist resolve this urgently as the above has influenced the reason for customers disconnection and he's seriously irate on me.

I have expressed severally on how issues like this impact negatively on us via your platform. Why wasn't I notified that payment wasn't successful? Why must I call after the damage has been done? Who gets to be compensated for such loss? Why wasn't there a reversal or notification to such outcome?

I have been clenched on paying the reconnection fee as a lesson to take my customers serious.

Below are the details required & attached proof of payment.

Meter No: 8953620246.
Account Number: 8953620246 / PostPaid

We sincerely apologize for any inconvenience this experience might have caused you. You will be refunded after 72 hours. Thank you for choosing CLUBKONNECT!!

FaithOverFear:
@clubkonnect
Please Refund back my Money!!
It’s almost getting to a week now

An electricity bill payment of 6500 was completed on the 11th May 2020.
Transaction was confirmed successful only for me to be notified by my customer that EEDC officials who were out for disconnections expressed that payment hasn't been received.

Kindly assist resolve this urgently as the above has influenced the reason for customers disconnection and he's seriously irate on me.

I have expressed severally on how issues like this impact negatively on us via your platform. Why wasn't I notified that payment wasn't successful? Why must I call after the damage has been done? Who gets to be compensated for such loss? Why wasn't there a reversal or notification to such outcome?

I have been clenched on paying the reconnection fee as a lesson to take my customers serious.

Below are the details required & attached proof of payment.

Meter No: 8953620246.
Account Number: 8953620246 / PostPaid

13th May, 2020
_____________________________

USER ID: 6342936863
Status: pending
Type: Deposit
Amount: N989


16th May, 2020
USER ID:6343441250
Type: Deposit
Amount: N492


Registration number: 08106523116

Please kindly rectify and fund the #20,000 wallet of Mr Akor (07065761834) funded via bank transfer from Access bank by Grace oluwatosin Akinlua @4am today(16/05/2020). Very urgent.thanks

Akosxxx:
@ Clubkonnect PLEASE TRACK THESE TWO TRANSACTIONS AND KINDLY REFUND MY MONEY.

User ID: CK10217746 Transaction ID: 6342924452 Transaction Status: Completed Mobile Network: MTN Databundle PhoneNo: 08 Data Plan: 2 GB 13th May, 2020 _____________________________
USER ID: 6343326713 Status: Completed Type: Product Amount: N670.00 Amount Credited: N0.00 Balance: N1,240.00 Profit: Mobile Number: 0 Payment Option: Wallet[ 15th May, 2020

This issue has been effectively rectified. Thanks!

13th May, 2020
_____________________________

USER ID: 6342936863
Status: pending
Type: Deposit
Amount: N989


16th May, 2020
USER ID:6343441250
Type: Deposit
Amount: N492



Registration number: 08106523116

clubkonnect:
We sincerely apologize for any inconvenience this experience might have caused you. You will be refunded after 72 hours. Thank you for choosing CLUBKONNECT!!

I bought data on CK or someone, its urgent and you people just receive order without processing it. You are doing business but also remember that we also use data for business too. Your service is wack clubkonnect fixit

Please you urgently need to resolve this, I bought an MTN data last night, uptil now, the data is yet deliver, and I need it urgently for a online class starting by 9am... Here is the Trsn ID. 6343654012 (08104887904)... Please help resolve this urgently.

clubkonnect, please i made four transactions overnight(mtn subscriptions) and till now the numbers are yet to receive there mb,because i dont know why they are on hold ooo, please help me resolve it now because they need it for online class this morning, please am begging before its late ooo
Am a free member, my login number is 07012611975

@Clubkonnect

Pls look into this. The new customer is on my neck

Clubkonnect please find something to do on this ooo before people will use police to carry me and i will comman and carry u pple too

Our sincere apologies on your experience with clubkonnect. Please, do a mail to clubkonnectcompliance@gmail.com and command copy Support@nellobytesystems.com. Please, list all the issues you currently experience. It will be investigated and resolved.

pinkyruledworld:
I bought data on CK or someone, its urgent and you people just receive order without processing it. You are doing business but also remember that we also use data for business too. Your service is wack clubkonnect fixit

You have been refunded for the three transactions. Kindly, check your wallet. Thank you for choosing CLUBKONNECT!!!

OpeyemiTK:
Clubkonnect please find something to do on this ooo before people will use police to carry me and i will comman and carry u pple too

You have been refunded. Kindly, check your wallet. Thank you for choosing CLUBKONNECT!!!

SunshineDidi:
@Clubkonnect

Pls look into this. The new customer is on my neck

You have been refunded. Kindly, check your wallet. Thank you for choosing CLUBKONNECT!!!

OpeyemiTK:
clubkonnect, please i made four transactions overnight(mtn subscriptions) and till now the numbers are yet to receive there mb,because i dont know why they are on hold ooo, please help me resolve it now because they need it for online class this morning, please am begging before its late ooo
Am a free member, my login number is 07012611975

[quote author=clubkonnect post=89674862]You have been refunded. Kindly, check your wallet. Thank you for choosing CLUBKONNECT!!!

Thanks clubkonnect, my account had been refunded and transactions had been successful......

clubkonnect:
You have been refunded. Kindly, check your wallet. Thank you for choosing CLUBKONNECT!!!

Thanks.

Pls I tried it again and it's still on hold.

Pls can I be refunded so I can refund the customer pls.

Clubcokonnect please activate my electricity payment now or refund me back my money.
Find attached transaction details.
Thanks.
My number is 08050980403

clubkonnect:
We sincerely apologize for any inconvenience this experience might have caused you. You will be refunded after 72 hours. Thank you for choosing CLUBKONNECT!!

@clubkonnect
Like who on Earth operates a business this way...

So after all the poor services I got & having dissatisfied you went to deduct & charge me off (32.08) from the 6500 credited back.

For a transaction you confirmed successful which wasn't!!

For a transaction that took you 9 days with no immediate resolution!!!

LIKE HOW DO YOU THINK!! WHAT A WICKED & FRAUDULENT ACT

I'm supposed to be compensated for damages incurred? An electricity bill was paid via your platform on time, the customer got disconnected & was charged a reconnection fee because they discovered the payment didn't reflect. Yet, you still went ahead to debit me..

Please @Nairalanders is this not a rip-off

We sincerely apologize for any inconvenience this experience might have caused. Probably, a mix up. Kindly, forward your Login Number and transaction details for us to ressolve the issue with immediate effect. Thank you for choosing CLUBKONNECT!!!

FaithOverFear:


@clubkonnect
Like who on Earth operates a business this way...

So after all the poor services I got & having dissatisfied you went to deduct & charge me off (32.08) from the 6500 credited back.

For a transaction you confirmed successful which wasn't!!

For a transaction that took you 9 days with no immediate resolution!!!

LIKE HOW DO YOU THINK!! WHAT A WICKED & FRAUDULENT ACT

I'm supposed to be compensated for damages incurred? An electricity bill was paid via your platform on time, the customer got disconnected & was charged a reconnection fee because they discovered the payment didn't reflect. Yet, you still went ahead to debit me..

Please @Nairalanders is this not a rip-off

Clubkonnet, I made a GOTV subscription since 18th of May, it said completed , the person I did it for went to GOTV office to do it again....and now it is working....they said it's one by Capricorn POS....is that what you use or it has not worked?...please check...if it hasn't i need a refund
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