₦airaland Forum

temmytee2309:
My mum's 306,000 debited from her account since June is still pending.
We did all what we know, got a lawyer, reported at the police station and a Police prosecutor was assigned to us. Yet nothing came out of it, we've even spent more than we bargained for.


This country just tire person

You need not to spend a dime. All you need is a letter to CBN. Pls get the letter acknowledged.

temmytee2309:
My mum's 306,000 debited from her account since June is still pending.
We did all what we know, got a lawyer, reported at the police station and a Police prosecutor was assigned to us. Yet nothing came out of it, we've even spent more than we bargained for.


This country just tire person

CBN, EFCC and mad messages on twitter works like magic!

taylormed2:
Please oh, I posted September with my other account, same thing happened to my uncle with firstbank 366k and the case is still pending. Before we resolved the case another 366k making 732k and this was while the bank was saying they have blocked the account.

Write a letter to the CBN, EFCC and mad messages on twitter. Dem go rush find solution. Always tag CBN and EFCC online

Someone transfered 90k from my account, January this year ...there is nothing I did not do to get my money back, I even tagged efcc, police and even the bank join....yet no positive result...I've moved on.
So many other persons have witnessed similar issue, but unfortunately our banks are useless.
It's too bad.

Stop using all those 'roadside' banks. Your money is never safe with those people. Type and submit hardcopy petition to EFCC, PCC and CPC. You will get your money back. Wish you all the best. And do some image damage online for the bank.

Homiesjinxbank:
Bro you can get your money back.. my friend did this and first bank shutdown the Western Union office in their branch, tell them the money is for medical stuff, get medical report, ready your lawyer, just email them say if the medical issue get complicated them go hear from your lawyer, make sure you copy CBN,A social influencer and copy their regional manager or branch whatever in that email.. them go donate your money to you from their own pocket... Trust me Sterling bank go call you

And OP,in case the bank eventually call,tell them to put sir before and after every word that whoever the bank call representative will be using to apologize to you.
E.g...
Bank Rep:Good day sir,please am I on the phone with Mr.Bla bla bla,my name is so so so from your bank and I am calling to...
OPcut in):Young lady,hold it there;let me ask you this,is it that you don't have proper home training or your employee don't train you people on how to address people with required courtesy?. Now go back to you first word and say,good day sir,sir I'm so so so by name sir and sir I'm calling sir on behalf of sir the bank I work for sir and sir I will like you sir to please accept our sincere apology sir because sir we never wanted this your particular issue sir to get to this height sir and sir again sir,etc.
But OP,make you make sure say you don hold the bank by the neck tightly before you apply this plenty sir method sha.

visijo:
Well to be perfectly honest, in my humble opinion, of course without offending anyone who thinks differently from my point of view, but also by looking into this matter in a different perspective and without being condemning of one's view and by trying to make it objectified, and by considering each and every one's valid opinion, I honestly believe that I completely forgot what I was going to say.

Thunder and lightening from hell and amadioha shrine will destroy you forever.Idiot.

My happiness right now is that this nonsense can never with a GTBank account all thanks to the GTBank Hardware Token which has proven over the years to be a masterclass.


Did i hear you say GTBank? A friend of mine had issues with them emanating from the ATM machine that couldnt dispense cash after he was debited twice (50k) since october till now. He has resolved using a lawyer after the Bank, which he bank with kept telling him they cant afford to refund his money. Many Bank in Nigeria are very vulnerable and full of electronic hitches leaving their customers to suffer without reasonable solutions to their problems

Store your cash in Bitcoin, there is absolutely no need to still continuously save in naira when naira looses value daily , only withdraw what you need in naira , leave the rest in Bitcoin and have peace of mind .. if e rise e rise if it dips it dips.. it’s more of an investment

dammycree:
10th of November 2020 is a day I still felt As if I was dreaming, the unimaginable happened to me at exactly 8:01 pm.

So there I was seated in My lovely cushioned chair about to devour my already made semo with egusi soup when I heard an alert from my phone, my initial thoughts was that all this MTN people don come again with their unserious messages, so I got hold of it then realized it was from my bank sterlingbank.

I grinned a little thinking if it was a credit alert not until when I opened it and found out it was a debit alert, immediately the food became an hindrance to what my eyes just bekoned, I was all teary and sweaty!!!

32,000 naira was just debited from my akannnt..
abi I'm seeing vision ni? I kept asking my self so many rhetorical questions.

1. I checked my wallet immediately to be sure if I didn't lose my ATM card... it was there.

2. I'm always with my phone 24/7.

3. have never used that account with any online platform only ATM withdrawals and pos.

4. how on earth were they able to know the exact money I have in that account.

5 so how on earth was my money transferred to this individual called chrispin ilaye

6. this doesn't even sound like a name o

immediately I lodged a complaint to sterlingbank customer service on twitter, Facebook etc

I was later replied back at exactly 12;06pm

4 hours later, giving the beneficiary account enough time to withdraw my money, they later called asking for my account number which I gave them.

day 2 I went to the bank the following day, met the customer service they told me they already blocked my atm, bla bla gave me all sought bull shit, "we've sent a message bro the recipient bank so we await the reply" nothing else we could do!

note this word o recipient bank!

notice: they didn't reveal to me immediately that the beneficiary account was a sterlingbank account also, I later found out through the vigorous questions I asked the customer care

I was mad, angry, frustrated .

My money was transferred using one-pay as it shows on the debit alert which also corresponds with what I saw at the entrance of their door front, I was just vexed anyhow so it triggered me to Google it then I realized it was a sterlingbank platform for online payment and transfer I literally didn't know this before hand.

if my money was transferred through your medium which I don't use how is that possible?

She said they only need your ATM card?
but it was with me I responded in my wallet allthrough the day!

The pin at the front of your ATM card is all they need ! ...my atm card was with me oooooooo in side my wallet not possible at all I barked, I was losing it already so just started giving me attitude by attending to other customers, I flared up.

ok so do I have any chance of getting my money back ? I asked

we can't tell she said, the look of things the account as withdrawn the 32,000

but we've sent a message to the bank.

So I became more suspicious that led to questions I asked the customer care representative before revealing it to me that it was a sterlingbank account but the branch was in bayelsa, while I'm in Lagos so they can only notify the account owner about the said fund to be returned and wait till the account is funded, so they'll removed it .

I just don't know why the banking sector is doing nothing about cases like this clearly they are aiding and abetting fraudsters.
or even banks sef na scam I murmured dey fit don borrow my 32k like that com return am I thought.


days passed...

the thoughts of how my money was transferred without me giving out any otp, my ATM card, my phone, just scares me like who do I trust again in this country, how the hell is this possible without my details.

they kept saying they used my ATM card....I told them my ATM card was with me not possible.

then they switched to my phone, I told them I don't give anyone my phone like my phone is always with my 24/7.

days passed, I checked back

the money as been withdrawn from the account ooo don't let me lie to you one of the best customer care representative that attended to me nicely a guy said, infact the money left in that account is 143naira!

me: definitely he knew what he did now and he won't fund the account!

I kept on chatting with their customer care service on social media the same bullshit replies.

one month later still nothing
today makes it one month and eleven days.

my assertion to them today is that since we are both sterlingbank customers can't they take this to the police or effce to settle it ?

another customer care said they must protect there customers since this my case is an alleged case I won mad!...like are you kidding me ni??

protect fraudster ok ooo! I murmured

all we can do is notify the branch in bayelsa, call the beneficiary about the transaction to refund the money and wait. he said again

over a month now haba ...you people should fear God !!

if it was a million naira will you say this ni

if I was an influential person will you guys do this, so many people lost there money in this circumstance yet nothing is done.


I wanna know if I have any chance of getting my money refunded by sterlingbank plc


note the debit alert date says 11/11/2020
I asked why? they said the transfer sometimes bring the following day date bla bla bla.

I need this to get to the front page for greater insight !! gracias

2021 I wil stop using p.o.s I swear, those ones wey dey inside canter most times could easily snap ur card front and back with their phone

fowlyansh181:
Store your cash in Bitcoin, there is absolutely no need to still continuously save in naira when naira looses value daily , only withdraw what you need in naira , leave the rest in Bitcoin and have peace of mind .. if e rise e rise if it dips it dips.. it’s more of an investment

Com'on guy. When it dips, you are at loss. When naira dips, you still get your naira value. This time last year, BTC was less than 6M.

I was debited 11k just now, don't even know what todo

Drizzy5001:
oga , this thing no go work , I've tried it before , exactly the way you posted it, yet no response, the money sef I Neva see till date. It's been 11 months now.

It will work maybe you did not use the appropriate email address of the unit that entertainments such case.
Through I prefer written letter.

rolams:
Why not CBN

I contacted them but no response

Pablo Escobar "Bankers are bandits." Where is the lie

Drizzy5001:
Someone transfered 90k from my account, January this year ...there is nothing I did not do to get my money back, I even tagged efcc, police and even the bank join....yet no positive result...I've moved on.
So many other persons have witnessed similar issue, but unfortunately our banks are useless.
It's too bad.

It's never too late.
Write a letter to CBN.
Infact, the bank will assign someone to call you, CBN staff will call your line.
They don't joke with it.
Abi make I help you process am and we go share the money 50/50 when you don recover am? Hahahaha

This shit happened to me too they withdrew 72k from my account and we kept dragging and tracking the only saving grace was na sporty people hack am and I was able to get it tru them...
Trust me bank will give u funny excuse and won't do shit except u add madness to it

dammycree:
10th of November 2020 is a day I still felt As if I was dreaming, the unimaginable happened to me at exactly 8:01 pm.

So there I was seated in My lovely cushioned chair about to devour my already made semo with egusi soup when I heard an alert from my phone, my initial thoughts was that all this MTN people don come again with their unserious messages, so I got hold of it then realized it was from my bank sterlingbank.

I grinned a little thinking if it was a credit alert not until when I opened it and found out it was a debit alert, immediately the food became an hindrance to what my eyes just bekoned, I was all teary and sweaty!!!

32,000 naira was just debited from my akannnt..
abi I'm seeing vision ni? I kept asking my self so many rhetorical questions.

1. I checked my wallet immediately to be sure if I didn't lose my ATM card... it was there.

2. I'm always with my phone 24/7.

3. have never used that account with any online platform only ATM withdrawals and pos.

4. how on earth were they able to know the exact money I have in that account.

5 so how on earth was my money transferred to this individual called chrispin ilaye

6. this doesn't even sound like a name o

immediately I lodged a complaint to sterlingbank customer service on twitter, Facebook etc

I was later replied back at exactly 12;06pm

4 hours later, giving the beneficiary account enough time to withdraw my money, they later called asking for my account number which I gave them.

day 2 I went to the bank the following day, met the customer service they told me they already blocked my atm, bla bla gave me all sought bull shit, "we've sent a message bro the recipient bank so we await the reply" nothing else we could do!

note this word o recipient bank!

notice: they didn't reveal to me immediately that the beneficiary account was a sterlingbank account also, I later found out through the vigorous questions I asked the customer care

I was mad, angry, frustrated .

My money was transferred using one-pay as it shows on the debit alert which also corresponds with what I saw at the entrance of their door front, I was just vexed anyhow so it triggered me to Google it then I realized it was a sterlingbank platform for online payment and transfer I literally didn't know this before hand.

if my money was transferred through your medium which I don't use how is that possible?

She said they only need your ATM card?
but it was with me I responded in my wallet allthrough the day!

The pin at the front of your ATM card is all they need ! ...my atm card was with me oooooooo in side my wallet not possible at all I barked, I was losing it already so just started giving me attitude by attending to other customers, I flared up.

ok so do I have any chance of getting my money back ? I asked

we can't tell she said, the look of things the account as withdrawn the 32,000

but we've sent a message to the bank.

So I became more suspicious that led to questions I asked the customer care representative before revealing it to me that it was a sterlingbank account but the branch was in bayelsa, while I'm in Lagos so they can only notify the account owner about the said fund to be returned and wait till the account is funded, so they'll removed it .

I just don't know why the banking sector is doing nothing about cases like this clearly they are aiding and abetting fraudsters.
or even banks sef na scam I murmured dey fit don borrow my 32k like that com return am I thought.


days passed...

the thoughts of how my money was transferred without me giving out any otp, my ATM card, my phone, just scares me like who do I trust again in this country, how the hell is this possible without my details.

they kept saying they used my ATM card....I told them my ATM card was with me not possible.

then they switched to my phone, I told them I don't give anyone my phone like my phone is always with my 24/7.

days passed, I checked back

the money as been withdrawn from the account ooo don't let me lie to you one of the best customer care representative that attended to me nicely a guy said, infact the money left in that account is 143naira!

me: definitely he knew what he did now and he won't fund the account!

I kept on chatting with their customer care service on social media the same bullshit replies.

one month later still nothing
today makes it one month and eleven days.

my assertion to them today is that since we are both sterlingbank customers can't they take this to the police or effce to settle it ?

another customer care said they must protect there customers since this my case is an alleged case I won mad!...like are you kidding me ni??

protect fraudster ok ooo! I murmured

all we can do is notify the branch in bayelsa, call the beneficiary about the transaction to refund the money and wait. he said again

over a month now haba ...you people should fear God !!

if it was a million naira will you say this ni

if I was an influential person will you guys do this, so many people lost there money in this circumstance yet nothing is done.


I wanna know if I have any chance of getting my money refunded by sterlingbank plc


note the debit alert date says 11/11/2020
I asked why? they said the transfer sometimes bring the following day date bla bla bla.

I need this to get to the front page for greater insight !! gracias

The same thing happened to me years back,but it was GTbank, 14500 was debited from my account in fact I was at d ATM about to collect cash when I got d alert. I went back to d bank nd explained, all they were saying was I did online transaction,but I took my ground. I traveled d next day,went to another branch. When I started saying I will report nd close my account with them, I told them I wanted to see their boss when my being tough was too much, their worker gave me one number that I should call nd lodged d complain . Immediately I called nd lodged d complain nd told them my next step of action,my money was reversed immediately.
U need to be tough on them , customer care representative cannot solve,ask for their boss. Stand ur ground, see all those customer care representative have boss nd they know who to call to solve it immediately,but they won't. Maybe they wanna know if you are serious about it.

Hndrrxxx:
lol y'all really looking serious on this shyt
Cuz of 32k? You think say CBN dem get your time

Atleast,for public awareness

All those means are useless.ive tried them when I lost 113k to a fraudster and no response from them. I eventually gave up. Even hired a lawyer sef..I'm capable of spending the money the police and lawyer were billing me but I was not in d mood to go after the thief

Briller:
Also cpd@cbn.gov.ng

rtdCivilservant:
The criminal must have collected ur atm details at one of the places u used ur card on their pos, this is one major risk in pos transactions. Whenever u use ur card on a pos, don't let them get hold of ur card too much or if possible handle ur card ursef. The idiot either transferred ur money to someone in Bayelsa or to his own account, he doesn't necessarily has to be in Bayelsa, perhaps he opened the account in Bayelsa and resides now in same state as u.
Major suspects: All the people u have used ur card on their pos.

Dont mind them
I see alot of people just enter their pins in public places without a single care in the world - most of them even use easy pins like 1111 , 4444 etc.
They come over here screaming and cursing banks. Go to malls and monitor and you have your hands full

Sometimes last year, I went to Access bank plc to activate my mobile app. After that was done, I went back home only to discover that almost 30k was withdrawn from my account that same day, I was so furious, knowing full well that it was an insider's job. I called customer care and lodge the complaint after which I told them that I was going to escalate it to CBN, my ATM card was blocked immediately, luckily, I woke up the next day to see my money refunded short of almost 1k, I was still grateful for the prompt response. I think the threat of CBN did it for me. Ever since then, I have not really saved any money through that account and I didn't apply for another ATM card.

Truth is one way or the other, knowingly or unknowingly OP may have compromised his card details.
For your information there are online payment platforms that no longer send OTP or any form of notification when your card details are to be used for payments.
Guys do not save your banking details on online payments platforms such bet sites e.g Sportybet and co, cos whoever hacks your account can damage your account balance.
Connivance is also another factor, I have seen somebody lose 400k because her card was trapped in an ATM, having waited for her card to come out and to no avail.
She left for house, it was on her way driving home she got two debit alerts of N202k and N200k via a POS.
Let's all be careful with our banking details in this age of digitalisation and e-commerce to avoid stories that touch.

allawizzow:

It's never too late.
Write a letter to CBN.
Infact, the bank will assign someone to call you, CBN staff will call your line.
They don't joke with it.
Abi make I help you process am and we go share the money 50/50 when you don recover am? Hahahaha

I don't mind bro. U go collect 45k

YES MOST LAZY YOUTHS..

AND MOST CHURCHES TOO. YOU PAY TITHE AND OFFERING AND IT BECOMES THE PASTORS' OWN.
THEY EVEN BUY PRIVATE JETS WITH YOUR MONEY WHILE YOU REMAIN IN POVERTY!

BlessedNuel:
Things dey happen in dx world....Some people no wan work...dem go just dey look for person to steal from

allawizzow:
It will work maybe you did not use the appropriate email address of the unit that entertainments such case.
Through I prefer written letter.

which other email address you want make I use? I used the Email address of the bank which is true.serve@fidelitybank.ng
Cc info@efccnigeria.org
Cc anticorruptionunit@cbn.gov.ng. I come send screenshots photograph join , only for the bank to tell me "we have received your complaint,and we will get back to you shortly" I wan mad that moment. next month will make it 1 year.

tag them on twitter and also cbn they will respond immediately

the right authorities to respond to this asap ..things are hard now ..pls ok @sterlinbank plc.







in other news call me for your Spanish and royal tiles ..07049537236 follow me @joeblessedevestment limited on Instagram

yomi007k:
1. Email the bank of the fraudster.
Cc info@efccnigeria.org
Cc anticorruptionunit@cbn.gov.ng.

2. Attach evidence of the fraud.

email efcc for thousand? I thought efcc deal in million and billion?

it's very simple with UBA... Just check the back of your ATM card.. there is a Phone Number there.. Try and call the number(The truth is that it will take time for them to pick the call cos it's the headquarters line and not just a branch)... Once they pick up, Complain to them... in my own case, my money was refunded instantly , my account was blocked (it can only receive funds and not withdraw) and finally my ATM card was deactivated... Period... You are wasting your time by going to bank to complain.. my airtime did the work cos the line is not free...And you speak directly to the headquarters

dammycree:
10th of November 2020 is a day I still felt As if I was dreaming, the unimaginable happened to me at exactly 8:01 pm.

So there I was seated in My lovely cushioned chair about to devour my already made semo with egusi soup when I heard an alert from my phone, my initial thoughts was that all this MTN people don come again with their unserious messages, so I got hold of it then realized it was from my bank sterlingbank.

I grinned a little thinking if it was a credit alert not until when I opened it and found out it was a debit alert, immediately the food became an hindrance to what my eyes just bekoned, I was all teary and sweaty!!!

32,000 naira was just debited from my akannnt..
abi I'm seeing vision ni? I kept asking my self so many rhetorical questions.

1. I checked my wallet immediately to be sure if I didn't lose my ATM card... it was there.

2. I'm always with my phone 24/7.

3. have never used that account with any online platform only ATM withdrawals and pos.

4. how on earth were they able to know the exact money I have in that account.

5 so how on earth was my money transferred to this individual called chrispin ilaye

6. this doesn't even sound like a name o

immediately I lodged a complaint to sterlingbank customer service on twitter, Facebook etc

I was later replied back at exactly 12;06pm

4 hours later, giving the beneficiary account enough time to withdraw my money, they later called asking for my account number which I gave them.

day 2 I went to the bank the following day, met the customer service they told me they already blocked my atm, bla bla gave me all sought bull shit, "we've sent a message bro the recipient bank so we await the reply" nothing else we could do!

note this word o recipient bank!

notice: they didn't reveal to me immediately that the beneficiary account was a sterlingbank account also, I later found out through the vigorous questions I asked the customer care

I was mad, angry, frustrated .

My money was transferred using one-pay as it shows on the debit alert which also corresponds with what I saw at the entrance of their door front, I was just vexed anyhow so it triggered me to Google it then I realized it was a sterlingbank platform for online payment and transfer I literally didn't know this before hand.

if my money was transferred through your medium which I don't use how is that possible?

She said they only need your ATM card?
but it was with me I responded in my wallet allthrough the day!

The pin at the front of your ATM card is all they need ! ...my atm card was with me oooooooo in side my wallet not possible at all I barked, I was losing it already so just started giving me attitude by attending to other customers, I flared up.

ok so do I have any chance of getting my money back ? I asked

we can't tell she said, the look of things the account as withdrawn the 32,000

but we've sent a message to the bank.

So I became more suspicious that led to questions I asked the customer care representative before revealing it to me that it was a sterlingbank account but the branch was in bayelsa, while I'm in Lagos so they can only notify the account owner about the said fund to be returned and wait till the account is funded, so they'll removed it .

I just don't know why the banking sector is doing nothing about cases like this clearly they are aiding and abetting fraudsters.
or even banks sef na scam I murmured dey fit don borrow my 32k like that com return am I thought.


days passed...

the thoughts of how my money was transferred without me giving out any otp, my ATM card, my phone, just scares me like who do I trust again in this country, how the hell is this possible without my details.

they kept saying they used my ATM card....I told them my ATM card was with me not possible.

then they switched to my phone, I told them I don't give anyone my phone like my phone is always with my 24/7.

days passed, I checked back

the money as been withdrawn from the account ooo don't let me lie to you one of the best customer care representative that attended to me nicely a guy said, infact the money left in that account is 143naira!

me: definitely he knew what he did now and he won't fund the account!

I kept on chatting with their customer care service on social media the same bullshit replies.

one month later still nothing
today makes it one month and eleven days.

my assertion to them today is that since we are both sterlingbank customers can't they take this to the police or effce to settle it ?

another customer care said they must protect there customers since this my case is an alleged case I won mad!...like are you kidding me ni??

protect fraudster ok ooo! I murmured

all we can do is notify the branch in bayelsa, call the beneficiary about the transaction to refund the money and wait. he said again

over a month now haba ...you people should fear God !!

if it was a million naira will you say this ni

if I was an influential person will you guys do this, so many people lost there money in this circumstance yet nothing is done.


I wanna know if I have any chance of getting my money refunded by sterlingbank plc


note the debit alert date says 11/11/2020
I asked why? they said the transfer sometimes bring the following day date bla bla bla.

I need this to get to the front page for greater insight !! gracias

Ahhh bank matter hmmm you for dey shout for that banking hall so that the manager will come out and ask you to come to his office oo, all those costumer care na sorry oo

Bro u get time banging words with bank, go to any police area command and ask for the head of SIB state investigation bureau, your case will be settled it’s either bank pay that money if they provide the owner of that account that’s what I did during my time it was over a million, first bank and there lawyers brought back my money in a bag cash with interest with plenty Abeg I was feeling like buhari Nigeria still work o but many people don’t know the right place to direct there complains

dammycree:
10th of November 2020 is a day I still felt As if I was dreaming, the unimaginable happened to me at exactly 8:01 pm.

So there I was seated in My lovely cushioned chair about to devour my already made semo with egusi soup when I heard an alert from my phone, my initial thoughts was that all this MTN people don come again with their unserious messages, so I got hold of it then realized it was from my bank sterlingbank.

I grinned a little thinking if it was a credit alert not until when I opened it and found out it was a debit alert, immediately the food became an hindrance to what my eyes just bekoned, I was all teary and sweaty!!!

32,000 naira was just debited from my akannnt..
abi I'm seeing vision ni? I kept asking my self so many rhetorical questions.

1. I checked my wallet immediately to be sure if I didn't lose my ATM card... it was there.

2. I'm always with my phone 24/7.

3. have never used that account with any online platform only ATM withdrawals and pos.

4. how on earth were they able to know the exact money I have in that account.

5 so how on earth was my money transferred to this individual called chrispin ilaye

6. this doesn't even sound like a name o

immediately I lodged a complaint to sterlingbank customer service on twitter, Facebook etc

I was later replied back at exactly 12;06pm

4 hours later, giving the beneficiary account enough time to withdraw my money, they later called asking for my account number which I gave them.

day 2 I went to the bank the following day, met the customer service they told me they already blocked my atm, bla bla gave me all sought bull shit, "we've sent a message bro the recipient bank so we await the reply" nothing else we could do!

note this word o recipient bank!

notice: they didn't reveal to me immediately that the beneficiary account was a sterlingbank account also, I later found out through the vigorous questions I asked the customer care

I was mad, angry, frustrated .

My money was transferred using one-pay as it shows on the debit alert which also corresponds with what I saw at the entrance of their door front, I was just vexed anyhow so it triggered me to Google it then I realized it was a sterlingbank platform for online payment and transfer I literally didn't know this before hand.

if my money was transferred through your medium which I don't use how is that possible?

She said they only need your ATM card?
but it was with me I responded in my wallet allthrough the day!

The pin at the front of your ATM card is all they need ! ...my atm card was with me oooooooo in side my wallet not possible at all I barked, I was losing it already so just started giving me attitude by attending to other customers, I flared up.

ok so do I have any chance of getting my money back ? I asked

we can't tell she said, the look of things the account as withdrawn the 32,000

but we've sent a message to the bank.

So I became more suspicious that led to questions I asked the customer care representative before revealing it to me that it was a sterlingbank account but the branch was in bayelsa, while I'm in Lagos so they can only notify the account owner about the said fund to be returned and wait till the account is funded, so they'll removed it .

I just don't know why the banking sector is doing nothing about cases like this clearly they are aiding and abetting fraudsters.
or even banks sef na scam I murmured dey fit don borrow my 32k like that com return am I thought.


days passed...

the thoughts of how my money was transferred without me giving out any otp, my ATM card, my phone, just scares me like who do I trust again in this country, how the hell is this possible without my details.

they kept saying they used my ATM card....I told them my ATM card was with me not possible.

then they switched to my phone, I told them I don't give anyone my phone like my phone is always with my 24/7.

days passed, I checked back

the money as been withdrawn from the account ooo don't let me lie to you one of the best customer care representative that attended to me nicely a guy said, infact the money left in that account is 143naira!

me: definitely he knew what he did now and he won't fund the account!

I kept on chatting with their customer care service on social media the same bullshit replies.

one month later still nothing
today makes it one month and eleven days.

my assertion to them today is that since we are both sterlingbank customers can't they take this to the police or effce to settle it ?

another customer care said they must protect there customers since this my case is an alleged case I won mad!...like are you kidding me ni??

protect fraudster ok ooo! I murmured

all we can do is notify the branch in bayelsa, call the beneficiary about the transaction to refund the money and wait. he said again

over a month now haba ...you people should fear God !!

if it was a million naira will you say this ni

if I was an influential person will you guys do this, so many people lost there money in this circumstance yet nothing is done.


I wanna know if I have any chance of getting my money refunded by sterlingbank plc


note the debit alert date says 11/11/2020
I asked why? they said the transfer sometimes bring the following day date bla bla bla.

I need this to get to the front page for greater insight !! gracias