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Re: Post Your Computer (PC) Troubles Here. by bovage(m): 8:04pm On Jan 25, 2021
Re: Post Your Computer (PC) Troubles Here. by Drella(m): 8:33pm On Jan 25, 2021
Joygift3666:
Please help my Acer 2015 model has refused to display images on the screen when plugged rather it displays a white background when plugged even without pressing the power on button.

You can post a picture of it.
It is not with me so I can't give an accurate diagnosis.But it can be a screen issue.

Also,powering on itself without pressing power button.Probably the power button is faulty and it presses itself.
Re: Post Your Computer (PC) Troubles Here. by Drella(m): 8:37pm On Jan 25, 2021
PrettySmart:
Good afternoon guys...
My PC runs down quickly ever since I updated to windows 10 and recently upgraded some packages, please what can I do?
How much does dell latitude e6410 dual cell battery cost? and a 500gb HD?
Thanks

There might be some background activities draining the battery.If this is the case,getting a new battery is not a solution.

This is just a rough diagnosis...
Re: Post Your Computer (PC) Troubles Here. by 02emrys(m): 9:19pm On Jan 25, 2021
Good evening, my hp elite book refuse to come on.when I press the power button it shows the power light then switch to the charging light after 5 seconds no sign of power
Please how can I fix it?
Re: Post Your Computer (PC) Troubles Here. by Nobody: 10:18pm On Jan 25, 2021
Hello, Can anyone help out...my laptop an HP elitebook used to have in-built Bluetooth but ever since I formatted the system to windows 10 the Bluetooth disappeared. I’ve updated all drivers,in fact the Bluetooth especially from device manager but it tells me my driver is updated and running the latest version.

I’ve tried using a dongle and it still doesn’t function.
What can I do?
Re: Post Your Computer (PC) Troubles Here. by robify01: 8:51am On Jan 26, 2021
I got a fairly used hp laptop with 2G ram and was upgraded to 3G ram. During use, it gets hot.

What do I do to reduce the hotness?
Re: Post Your Computer (PC) Troubles Here. by Drella(m): 10:11am On Jan 26, 2021
Lumineers:
Good morning bosses. Please I need help. My Lenovo ThinkPad X1 Carbon has refused to unlock. It is telling me wrong password even though I'm sure my password is correct. The fingerprint unlock also won't work if I don't provide a password.

I even tried resetting my password but it's still saying the security answers I provided are not correct. Please what do I do?
Cc: Drella

What I would have told you to do to recover it won't work because the windows OS we use over here is a cracked copy not the original one from microsoft.

A possible solution is to give a technician,he will connect your hard drive to another laptop externally for you to copy out your files.He will then format it(in order for the password to be wiped out too).He will then load a windows OS back on it and you will copy your files back on it.

This is a method I use but let other experienced engineers comment their possible solutions too.
Re: Post Your Computer (PC) Troubles Here. by Drella(m): 10:23am On Jan 26, 2021
robify01:
I got a fairly used hp laptop with 2G ram and was upgraded to 3G ram. During use, it gets hot.

What do I do to reduce the hotness?

What is the brand and model?

The processor is the main thing that gets heated in the laptop.It is the work of the thermal paste to absorb the heat and the cooling fan to blow out the heat.

The thermal paste might have dried up OR
The cooling fan might be very dusty thereby reducing its rotation speed or it might be faulty as a whole(doesn't mean it won't spin)

If you can open a laptop,open it,the thermal paste sits ontop of the processor,directly under the heat zinc.Check if it's dried then you can buy and reapply on it.
If not thermal paste,only a person experienced working on laptops can ascertain the condition of the cooling fan(provided it isn't caused by dust).


Lastly,do not use the laptop on a bed or soft surface like a cushion chair.Place it on a hard surface like a table and probably your laps.Just to ensure the air vents are not being blocked.
Re: Post Your Computer (PC) Troubles Here. by Drella(m): 10:26am On Jan 26, 2021
SonOfAfonja:
Hello, Can anyone help out...my laptop an HP elitebook used to have in-built Bluetooth but ever since I formatted the system to windows 10 the Bluetooth disappeared. I’ve updated all drivers,in fact the Bluetooth especially from device manager but it tells me my driver is updated and running the latest version.

I’ve tried using a dongle and it still doesn’t function.
What can I do?

Return your OS back to its previous OS.
Your laptop on windows 10 doesn't support bluetooth.
Re: Post Your Computer (PC) Troubles Here. by Nobody: 12:02pm On Jan 26, 2021
Drella:


Return your OS back to its previous OS.
Your laptop on windows 10 doesn't support bluetooth.

But it was on windows 10 when I got it....
Re: Post Your Computer (PC) Troubles Here. by Drella(m): 1:30pm On Jan 26, 2021
SonOfAfonja:


But it was on windows 10 when I got it....

It means the version of windows 10 on it now is different from the previous one.Most likely higher.I'm guessing the current version you have now is a very recent one.Some systems I have worked on doesn't accept the recent windows 10.

Why did you reload it in the first instance?
Re: Post Your Computer (PC) Troubles Here. by Drella(m): 1:33pm On Jan 26, 2021
02emrys:
Good evening, my hp elite book refuse to come on.when I press the power button it shows the power light then switch to the charging light after 5 seconds no sign of power
Please how can I fix it?

Try removing the battery and using only charger to power it.Also try using only battery to power it without plugging the charger.

Tell me the outcome of both.
Re: Post Your Computer (PC) Troubles Here. by Nobody: 8:32pm On Jan 26, 2021
Drella:


It means the version of windows 10 on it now is different from the previous one.Most likely higher.I'm guessing the current version you have now is a very recent one.Some systems I have worked on doesn't accept the recent windows 10.

Why did you reload it in the first instance?

Thanks for your response, I reloaded it because I had problems installing some softwares on the previous one...Now everything works just fine asides the disappeared Bluetooth.
Re: Post Your Computer (PC) Troubles Here. by ebab(m): 11:47pm On Jan 26, 2021
Check your HDD


Xirmuhel:
Pls I need solution to this
Re: Post Your Computer (PC) Troubles Here. by ebab(m): 11:50pm On Jan 26, 2021
Open the system and check if the HDD is properly placed

Xirmuhel:
pls. How do I?
Re: Post Your Computer (PC) Troubles Here. by Digitron: 8:56am On Jan 27, 2021
Please Is there anyway to reset windows 10 password without formating it.
Re: Post Your Computer (PC) Troubles Here. by Drella(m): 9:51am On Jan 27, 2021
SonOfAfonja:


Thanks for your response, I reloaded it because I had problems installing some softwares on the previous one...Now everything works just fine asides the disappeared Bluetooth.

Now that's a tricky one.

Why not downgrade it to windows 8 to see if both the software and bluetooth will work?
Re: Post Your Computer (PC) Troubles Here. by Onnasucs1(m): 9:54am On Jan 27, 2021
Rajman45:


Get a new keyboard or remove the delete button from ur keyboard.
thanks
Re: Post Your Computer (PC) Troubles Here. by Drella(m): 9:55am On Jan 27, 2021
Digitron:
Please Is there anyway to reset windows 10 password without formating it.


If you mean you forgot your password then I don't think so.

Because the windows OS we use in Nigeria is a cracked version.If the OS was originally purchased from Microsoft with a licence/product key,then it is possible.
Re: Post Your Computer (PC) Troubles Here. by bovage(m): 11:55am On Jan 27, 2021
Digitron:
Please Is there anyway to reset windows 10 password without formating it.



There is a way you can
Re: Post Your Computer (PC) Troubles Here. by horllamy(m): 12:00pm On Jan 27, 2021
Digitron:
Please Is there anyway to reset windows 10 password without formating it.


Yes
Re: Post Your Computer (PC) Troubles Here. by 02emrys(m): 12:08pm On Jan 27, 2021
Drella:


Try removing the battery and using only charger to power it.Also try using only battery to power it without plugging the charger.

Tell me the outcome of both.
When I use only the battery it shows the power light for 5 seconds and the switch to to chargeing light but when I use the charger without the battery the charger ligh just blinks but no sign of turning on
Re: Post Your Computer (PC) Troubles Here. by Digitron: 1:04pm On Jan 27, 2021
bovage:


There is a way you can

Please how do I go about it
Re: Post Your Computer (PC) Troubles Here. by Digitron: 1:05pm On Jan 27, 2021
horllamy:


Yes

Kindly show me the steps
Re: Post Your Computer (PC) Troubles Here. by horllamy(m): 1:10pm On Jan 27, 2021
Digitron:


Kindly show me the steps

It’s software
Re: Post Your Computer (PC) Troubles Here. by Drella(m): 1:20pm On Jan 27, 2021
02emrys:

When I use only the battery it shows the power light for 5 seconds and the switch to to chargeing light but when I use the charger without the battery the charger ligh just blinks but no sign of turning on

The motherboard is LIKELY the culprit.It needs the work of an engineer on it.Probably the power IC on the mother board needs to be changed.

But when the power button is pressed,does it trip off itself later or it remains like that?
Also when the power button is pressed,does the cooling fan spin?

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