Shoptomydoor's Posts
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Hello, we estimate value of items when updating them into your warehouse, so we can charge you duty(10% of the value of the item) and have the item insured. Most times, the invoices are not included in the box sent to the warehouse, hence, the estimation of the values. However, we notify customers when an update has been done in their warehouse, we also point out that the values are estimates, if they are incorrect, an invoice can be uploaded right in the warehouse for correction. Once we have the invoice has been updated, the value is corrected. You can either upload the invoice in your warehouse or forward as a mail to contact@shoptomydoor.com. sheggsliveth: |
Hello, we are 100% real. You can check our website: www.shoptomydoor.com. Call our phone number 0700 800 8000 or visit the Lagos office: 5A Banana close, off Latif Salami Street, Ajao Estate by airport road. We will be glad to show you how real we are. If you have a pending request with us, we would want to have it looked into and resolved. Please provide us with your unit number or shipment number so we can. You can also, send a mail to contact@shoptomydoor.com with your request and we will be glad to look into it. We await your response crownworth: |
Hello, please can we have your unit number or shipment number so we can look into this. shigoslim: |
Hello, we appreciate your patronage over the years. We estimated delivery to your doorstep on the 9th of November, however, there was a delay due to the strike by the Association of Nigerian Clearing Agents which lasted for a week. Clearing activities had stopped due to the disagreements on high clearing charges and other matters between Customs and Association of Nigerian Clearing Agents. We tracked on Redstar and noticed that delivery had been made to you which you have also confirmed, see attached file. Our shipping rates are affordable and cost effective, with our combine and save option, you get to buy more items from different online stores, we consolidate them so you can pay for it to ship as one package. We offer 21 days for free storage, you get charged if your items have exceeded the free storage period. We do not charge you until the free storage elapses, however, we notify you ahead of time about the expiry of your free storage. We will continue to put in measures in place so that you enjoy a stress free service as your satisfaction remains our utmost satisfaction. finbar12:
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Hello, yes, we have an online calculator(pricing tool) that can be used to get estimated shipping cost of your items, when using it, you are to fill in all details correctly as the cost you will be getting will be based on what you have provided. We charge based on the chargeable weight i.e the higher between the actual weight and dimensional weight of the items which is the weight it will occupy in the cargo it will be conveyed with. When items are delivered to the warehouse, we take proper measurement(weight and dimensions) of the items and update accordingly. In a case whereby you have doubts about the measurements, you can request for a reweigh(whereby we retake the measurements of the items and provide you with pictures while this is done), this will be done within 24 working hours. Also, with our combine and save option, you get to buy more items from different online stores, we consolidate them so you can pay for it to ship as one package. You can call us on 0700 800 8000 or send a mail to contact@shoptomydoor.com or chat us up on our whatsapp line(+234 813 541 4956) so we can work on this and for faster response. Blakjewelry: |
Hello, can we know what issue you are having as we will like to investigate it, please provide your unit number/registered email/shipment number/order number. You can call us on 0700 800 8000 or send a mail to contact@shoptomydoor.com or chat us up on whatsapp; +234 813 541 4956 for faster response. djkaneo: |
Hello, regarding the addressing of your shipment, some times, the store does not include your full address on the package like you might have given to them. When this package gets to us, it becomes difficult to update them into the customer's warehouse until the customer contacts us and provide the necessary details. When items are delivered to the warehouse, we take proper measurement(weight and dimensions) of the items and update accordingly. We charge based on the chargeable weight i.e the higher between the actual weight and dimensional weight of the items which is the weight it will occupy in the cargo it will be conveyed with. In a case whereby you have doubts about the measurements, you can request for a reweigh(whereby we retake the measurements of the items and provide you with pictures while this is done), this will be done within 24 working hours. You can call us on 0700 800 8000 or send a mail to contact@shoptomydoor.com or chat us up on our whatsapp line(+234 813 541 4956) so we can work on this and for faster response. We sincerely apologize for any inconveniences caused. Trunky: |
Hello Mr Victor, We sincerely apologize for the inconveniences you experienced. We are currently working on improving a lot of shopping and shipping services; and can assure you that your feedback will be one. However, we will like to investigate this immediately, please provide your order number/unit number, so we can check the update on this. We are also excited to let you know that our recent partnership with DHL will put an end to all forms of delivery delays experienced in the past few weeks. You will now enjoy a faster delivery and at same rate starting from $14, we can assure you all deliveries will now be shipped out and delivered as stipulated. Please reply with your order number so we can resolve this and put in measures to ensure it does not occur in future. mrvictor: |
Hello, we offer 21 days free storage for items in the warehouse. We send out notifications to customers when the free storage days are expiring so they can make payment for the shipment in order not to incur demurrage which is calculated as $0.1/lbs/day. Items are charge for storage after the free days given expires as we also pay for space. When we have new changes on the site, we inform our customers via newsletters. You might not get it, if you have unsubscribed from this. We notified customers in June about the 100% increase in clearing charge due to customs and the changes took effect immediately. Hence this affected the shipping rates. The value/cost of your item does not determine the shipping cost. It is only used to calculate the duty which is 10% of the value of the item you are shipping. Also, when you change your delivery address, it only affects the shipping cost of your items as the variable for calculating the clearing, duty and local handling cost is fixed. The customer with the unit number NG131944 has made payment for her shipment after we explained the shipping cost. If you have any clarification or pending request, please send a mail to contact@shoptomydoor.com or call us on 0700 800 8000 or chat us on whatsapp; 08135414956 for faster response. ivoryhouse: |
Thank you for pointing us out as a shipper you can trust. DunniFolashade: |
We can help with your shopping needs from USA to Nigeria. We give you a free USA address so yo can shop from amazon and any other online store in USA - there are thousands of online stores you can shop from using your own VISA and MasterCard so you won't pay convenience or processing fee. We ship direct to your door in 8 days. magadog: |
That's what we do, give you free warehouse so you can shop from any online store in USA. Our office is located at 12011 Westbrae PKWY Houston, Texas-USA. DunniFolashade: |
Hi Lokalbouy, You can visit us at 5a Banana Close of Latif Salami Street, Ajao Estate. It is by airport road. Email: contact@shoptomydoor.com. You can come on our website and chat with us too. We are glad you chose us here. Thank you. lokalbouy: |
Why use an agent when you can shop direct with your VISA, MasterCard or PayPal and just like a USA or UK resident with your free warehouse addresses in those locations? With Shoptomydoor you have absolute control of your package, you can track it from the store to warehouse and when it ships out of our warehouse. With shoptomydoor you consolidate, can buy from one or more stores and receive it all at the same time to save up to 75% on shipping cost. You also have free insurance on your package. Now you get refunded your shipping cost and item cost if anything happens to your shipment. Those who ship quality and value their money trust that we are there for them every step of the way. Especially business owners. Good news! You also get 20% money-back on your shipping cost if there is any delays from us. We also have our weekly ocean, shipping it 2 to 3 containers weekly. That way our customers now get items via sea shipping in 6 to 8 weeks. Ensei: |
Hi Ensei, Thank you for bringing this up. We appreciate feedback like this. First, you can provide your unit/order number to look into what your claim here. However, the complaints you reference here on Nairaland have long been addressed and all real customers are still using us to shop and ship at at today from USA and UK to Nigeria. This is so because, we listen to complaints and make solutions that satisfy the needs of our customers: 1. A faster shipping service from USA and UK now within 6 to 8 business days - a lot has been put in place to ensure we achieve this weekly. 2. 100% refund in 24 hours if anything happens to your shipment. Now this gives you peace of mind, so if there is any item you receive that is missing or damaged you can reach out us and we will refund you fully in 24 hours. You can go to our website to read about our 24 hours refund policy. 3. 20% money-back if we delay your goods. Shoptomydoor is committed to ensuring you have a stress-free experience. Now this means if there is any delay caused by us, we will give you 20% cash back on your shipping cost. Notwithstanding, we have and we will continue to improve our shipping services to ensure that you are satisfied to the maximum. Ensei: |
Hi DunniFolashade, We have successfully delivered well over 5,000,000 items from USA, UK and China to Nigeria. When we say 24-hour 100% refund if anything happens to your shipment, we simply refer to the 1 out 1000 shipments that could get missing in transit or damaged during clearing at the ports. We take ownership of the loss just to make our customers happily satisfied. You can go to our Facebook to see real customers with verified accounts leave reviews after they shipped with us. Our goal is to ensure every customer has a stress-free shipping experience with us, yet giving them great services at very affordable rates to save them up to 75% on shipping cost compared to other major shippers DunniFolashade: |
We offer affordable stress free shipping from USA to Nigeria. Sign up to get a free USA to shop on Amazon, and we will deliver to your door in 8 days. magadog: |
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Hello, we apologize for any delay you had experienced with your order. Some delays might be beyond our control and we try our best possible that such delays are avoided or not occur frequently. We have a delivery success rate of over 99.99%. We have an insurance coverage on items shipped through us and this is based on the value of the item that was updated before payment was made for the shipment. Hence, when there is any report of missing or damage item, we file a claim with Insurance. The Insurance company works with the insured value of the item. [quote author=Hannaspirit post=64121691][/quote] |
Hi Magadog, We appreciate your interest in our shipping services from USA and UK to Nigeria. We can assure you that it is going to be a pleasant experience because we have worked on a lot of feedback, which we have been getting from all our customers since inception in 2009. Currently, we have achieved our promise to deliver weekly via air and ship out weekly via ocean shipping to Nigeria. To this end we able to make further changes and they include: 1. Hundred percent refund if anything happens to your shipment, typically we have a successful delivery rate but if any item goes missing while in transit or gets damaged we will take care of every amount spent as declared on invoice of purchase and the shipping cost spent. 2. Air shipping in 6 to 8 days and this we have done by putting in adequate measures to follow this strictly, except in cases where the situation is beyond control, such as airline delays, delays due to public holidays or like the recent strike by clearing agents in Nigeria and others that may occur. 3. Affordable stress-free shipping with smarter consolidation so customers save as much as 75% on their shipping cost from US or UK compared to other major shippers. So, enjoy our new rates as low as $10 on www.shoptomydoor.com, get free USA and UK addresses to shop from one or more online stores with our 14 days free storage. magadog: |
WOW.... We hope you found our new prices affordable as we recently crashed our cost to as low as $9.99 from USA. To assure that you are in good hands, we have a new refund policy. So if anything ever happens to your shipment you get 100% refund in 24 hours. We appreciate your patronage. SolzyP: |
Hi Faith, We are glad to see you are interested in shipping to Nigeria with us. First, you need a USA address and you can get that free on www.shoptomydoor.com. Shop from online stores like amazon, they have the best prices and top quality brands that you can trust. We at Shoptomydoor will deliver in 5 to 8 days via air. You also covered by our refund policy which means that if anything happens to your shipment we will refund you the total cost paid for the laptop as it is declared in your invoice of purchase, as well as the shipping cost you pay for shipping to Nigeria. We also save you up to 75% on your shipping cost compared to other major shippers. You can be rest assured that we will deliver but if anything happens to your laptop,remember our 100% refund is done in 24 hours. Thank you. Faithodoh: |
We are glad to see you are interested in shipping to Nigeria with us. First, you need a USA address and you can get that free on www.shoptomydoor.com. Shop from online stores like amazon, they have the best prices and top quality brands that you can trust. We at Shoptomydoor will deliver in 5 to 8 days via air. You also covered by our refund policy which means that if anything happens to your shipment we will refund you the total cost paid for the laptop as it is declared in your invoice of purchase, as well as the shipping cost you pay for shipping to Nigeria. We also save you up to 75% on your shipping cost compared to other major shippers. You can be rest assured that we will deliver but if anything happens to your laptop,remember our 100% refund is done in 24 hours. Thank you. OnePunchMan: |
We are glad to know you trust Shoptomydoor enough to recommend us to anyone interested in shipping from USA to Nigeria. Have you heard about our 100% refund in 24 hours if anything happens to your shipment? That is one of our latest changes aside our recent crash in shipping prices from USA to Nigeria. So now you can also ship as low as $9.99. We will love to hear from you again. Thank you for recommending Shoptomydoor. Bayoursnoop: |
We have been in communication with you regarding your items. We saw that there were quite a number of discrepancies which prevented us from shipping out your package further. We requested for some documents for verification, however, you have been unable to provide necessary details. Hence, a return will be worked on to the seller where the items were bought from. This will be done within 48 to 72 working hours and all updates will be communicated to you. You can track for updates. Philly509: |
Zukk3i: |
UPDATE: This is to notify you that we recently crashed our shipping cost to as low as $9.99 and also made our services more customer focused in the following ways: 1. 100% refund in 24 hours - Now this is a great relief to over 200,000 customers shipping from USA, UK to Nigeria. They have peace of mind, so even if any item gets damaged or missing while in transit or during clearing we compensate them fully within 24 hours. 2. Air shipping in 6 to 8 days and this we have done by putting in adequate measures to follow this strictly, except in cases where the situation is beyond control, such as airline delays, delays due to public holidays or like the recent strike by clearing agents in Nigeria and others that may occur. 3. Affordable stress-free shipping with smarter consolidation so customers save as much as 75% on their shipping cost from US or UK compared to other major shippers. Thank you for trusting Shoptomydoor. .................................................................................................................................................................................................... Provide us your order number to look into this. Note that shipping cost is not determined by the price of your item but by the weight and dimensions of an item. We save you up to 70% compared to what other shippers charge. fejeerow: |
Hello omisakint , Can we have your order number so we can look into this please. omisakint: |
Tykoon:Can we have your unit or order number so we can look into this? |
linuxtech2:Please send an email to contact@shoptomydoor.com to have one of our representatives help you out. |
tstx:Yes you can. We will scan and send to your email once we receive it and you make payment. |