₦airaland Forum

FirstbornWds:
Deal with this thief at your own peril.


A word is enough.

3RNEST:
Got without map, but with card.

radautoworks:
Alright, NOW I'm going to talk.

First, have YOU spoken to Glen about the repairs after pickup? Because he spent a LOT of time with your wife explaining what was going on. Below in the additional work he did personally on your vehicle. Some of it he wouldn't have recommended if you were paying for the work but he did it because he wanted to make it up to you.

What my staff and I don't understand is you never say anything when you are not satisfied but drive home and then write a report on Nairaland. Why don't you say something when you are there? Everytime Blessing calls to explain something to you, you tell her to talk to your wife when it's obvious that she doesn't understand what we are talking about. Then you take third party information and post it here.


1) there was no blue smoke from the exhaust the first time OR the second time the car left the shop. I already posted a video of when you brought the car back, no blue smoke. I will be posting the video of the car right before it was given to your wife.

2) the check engine light is on because of an oxygen sensor (which was explained to your wife). The oxygen sensor was on the original diagnosis scan (feel free to check the video). You didn't supply the part, we didn't change it.

3) Glen explained to your wife why the pressure light was still on. This was a common problem with that year. Your vehicle does not have the system upgrade required to get rid of the lights. The repairs causing the lights were done but the upgrade is a Honda dealer thing which we cannot do. He was going to follow up about if we could find a way to remove the light. Please see the TSB below. The only part not done was the circled last step. Again, this was explained in detail to your wife.

4) I don't know if that happened but I will take your word for it and apologize. A lot was done on your vehicle and I concede it could have been forgotten.

5) we didn't know about any strange noise and we're focused on your primary complaint.

6) like I previously said, old and new parts sometimes take some time to mesh especially when you are using tokunbo parts. That's part of why Glen kept running it and taking it on test drives to make sure nothing else happened due to the extensive work done. And, according to you, the noise has stopped.

7) despite the fact that one or two of your recurrent issues were caused by defective parts supplied to us, contrary to company policy we did not charge you to redo the work because of the previous poor communication on our part.

8 ) You bought this vehicle for about 400k if I remember correctly. When you did, you knew it had extensive issues. We did extensive work to make the car road worthy (which we maintain it is). For this work, we charged about 200k.

You currently have a road worthy car for dirt cheap with a 90 day warranty on labor and 1 year on parts you did get from us. In my opinion, it would not be the best move to sell the vehicle but you do you.

I believe that we have gone above and beyond to satisfy you. At this point, all I can do is apologize if you feel your car is not brand new, request you take it to another shop with no knowledge of any of the work done so far on it and get their opinion on the health of your vehicle. We stand by the work done on your vehicle.

Jarus:
I had a price quote from someone else in my hand. I complained about it on Twitter and someone recommended you here. I came here, pick your number from your profile and your staff picked the call.

First, they said you don't have a whatsapp number - not good for this kind of business which requires sending pictures of parts you want changed, listing a long list of items to buy, forwarding whatsapp message from mechanic etc.

That your staff gleefully insisted I can't send the messages by Whatsapp was already a turn off.

She asked me to send sms. I sent 3 text messages.

After like 10 minutes of waiting, I called to ask for progress. Alas, her response was "Let me check the phone message". Imagine, if I had not made follow-up call, I would just there, thinking my message request was being attended to.

She she said did't receive them. Later, she said she saw 1.


I called later snd she said I should send email. I sent the email.

Even email did not get acknowledgement for like 20 minutes.

When she confirmed she got the email, she said she would get back to me shortly.

I waited and waited, calling at intervals ( I needed to make decision urgently as I was about transferring money to the alternative supplier I was talking to)

Like 1 hour later, she called and was about calling the prices for me on phone - about 12 items o. Told her what was the point of email she asked me to send if she can't copy my email list, paste and just add prices in front of them, rather than dictating when I was inside Taxify and didn't have a pen.

Well, she scanned some rough paper document to me after another 40 minutes, half of which was either not responded to or illegible.

Not a good experience in customer service.

Inception:
You again?!

you be troll sha

Crocif:
Hi,

Thanks for the info but I am a bit confused.

Glen told me that the vehicle would be ready on Tuesday/Wednesday last week but I had to call on Thursday to find out the status of the repairs since it was past the estimated date of completion. I was told the vehicle was not ready yet. Called again the past Saturday and I got a similar response with a promise for Monday (today).

I would call again to find out if I can come for pick-up today.

Thanks.

nakoks:
08179031578
Does it have sludge? Why flushing?....

nakoks:
You can't go wrong with either the Liqui Moly 5w30 Top Tec or 5w40 High Tec.Both will give you minimum service interval of 15000km or 6 months .The Molygen 5w40 comes 3rd in my recommendation.

Dutchrenquiste:
AMG c300. Mercedes Benz. This car is very clean and neat, nothing to repair. Ac chilling. Already registered. Very affordable. Price - 3.7 million. Location - Anambra. Call or whatsapp 07036355881 let's deal bro.

HeavenlyBang:
Don't waste your time. You can't get anything from an M113 without doing cams and headers.

Kewtt:
Use the liquimoly oil guide link

HeavenlyBang:
Very curious how you plan on doing "some tune up to get to 384 HP"

uboma:
LoL.

See me laughing out loud at my regular Bar after a stressful week.

TGIF!

valarinz:
If you're smart you'll understand where he's heading though.

Something along the lines of "don't do it", "you've not and are not likely to recoup what was invested here in Lekki in many more years to come"... Unless you're doing it just for the passion.

Now, thank me for the summary.

Crocif:
Pardon me but I could not help but notice this conversation. Expansion at this time? I am not a financial guru/analyst but I know enough to get by. Was privileged to share a moment with Glen and he talked about his passion for the business and the experience he has amassed over the years. This prompted me (not my business I know) to do a little digging to see how the business has faired since you guys started. I was unable to get info on how well the business is doing in Lagos vis-a-vis the investments put in at start-up (i.e regarding the Lagos arm).

I was, however, fortunate to see a video of the construction works that went on and I couldn't help but notice how happy you and Glen seemed. It was a beautiful thing to see and I was happy for both of you. Like I mentioned to Glen, having a business is wonderful, especially when the business was borne out of passion and becomes successful (these I did not share with him). Though a good thing to expand when the business is thriving but I was thinking (though naively considering that there is a parent company who I believe got your back) that there may be a need to step back and assess the journey so far before making the huge leap of expansion.

Unless I am mistaking, I saw that the business in Nigeria is barely 3 years old. If this is true then the rate of growth has been phenomenal. Goes to show your extraordinary sense for business. Though great but it got me a little worried (I shouldn't be because it is none of my business) and it got me thinking about how sustainable that rate of growth is. It is possible to grow a business too fast but to be sure I thought an assessment needs to be done before going ahead with.....

Sorry, I want to stop there because my conscience is beating me up. It is none of my business. I wish you well.

PS: I am yet to get word from your tech guys about the vehicle. I hope I hear from them soon. Thank you.

ariesbull:
It's a good buy, the parts are available ... You camm convert the Airmatic to springs


Follow your mind

SeaTrade:
Nothing appealing about it except those rims,
Look,an old car will always remain one irrespective of the look and extras you give it.
The difference is utility.
People will not judge you because you drive an old utility car but will judge you more when you drive an old luxury one.
Then that car will also become a moneypit because luxury cars has too many things on it that will break,so be ready to spend good money for that.
Well,you are 25 so I should let you make the mistake yourself so you can learn from it.
If you want it,get you'll learn what I am saying overtime.
PS;I also did this too when I was close to your age growing up.

HeavenlyBang:
Look for a 2012 C350. Or add money and get a 2010 E350.

SeaTrade:
2014 and above,will cost you like 10mill though,rather thsn wasting 4m on this old one.

HeavenlyBang:
Airmatic can be a pain in the ass.

SeaTrade:
Too old,
If you can't buy the newer versions,forget luxury cars.

SeaTrade:
Too old,don't buy.
No luxury car older than 10 years is worth it,regardless of what anyone tells you.
It don't have lustre anymore,no appeal,plus unending breakdowns and the moneypit it becomes.
Unless you are a wannabe 23 year old with little ambitions then by all means,carry on.

Godzchild:
Happy Valentine’s Day my family!
Is a season of love and I can’t forget how much you all love me.
This is me, star boy saying thank you once again and enjoy your day
Signature pose below�����
@jaybe@Dominique
@Gboliwe @ifyalways
@keepingmum @cococandy @tinkybabe and every other person
I love you all

FashAutos:
Neatly used & faultless



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