₦airaland Forum

daphil:
@edicolove, your comment above did not portrayed you as a nigerian but if you are, you are absolutely ir.ra.tion.al.

You guys keep referring to indians as the slave drivers and the enemy. Have you been to [b]DANGOTE [/b]factories/organizations? Your own Aboki country man treats workers like animals worse than slaves in there, charity begins at home. you guys should face that issue rather than shoot sporadically like Armed robbers here with your rantings here without aiming here at things you know little about.

unipol:
i am confused here, two different link at the same time. so which one do we follow? one from justwise or one from the original poster?

Do not be confused. if you open http://www.naijahood.com/2011/10/usa-visa-lottery-2011-dv-2013-visa.html within that post you will see the link from just wise as well only that there are instructions included in naijahood. they both link to the official website.
Goodluck !!

daphil:
@ Switch47, yoruba adage says 'pasan ti a fi na iyale, o nbe laja fun iyawo'. It will soon be your turn. My heart goes to those affected.

daphil:
OMG! @ Switch47, so you were behind all these frustrations! God go soon catch u o.

leave story ! leave Yoruba adage, if na by adage Yoruba would have been Nigeria's official language by now. face issues but isu (yam) na by marry wife beat am with cane? asipa owe 9misdirected proverb) i am not rejoicing over the temporary loss of job by those human beings , i blame their representatives for not being diplomatic/tactical with their employers but confrontational and threatening to sabotage the company
you only do that when your contract of employment is deep rooted and not when your name is written in pencil from day one, your right ends when your contract expires, the representatives of the workers went confrontational rather than go cap in hand, did they not know they are bread winners when they threatened to burn down airtel?

daphil:
@ Moderator, please stop deleting my post. It makes no.sen.se at all.

then Obey the Forum rules. make sure your post conforms with the rules. be courteous to other users, be nice okay? no be fight!

@ Brainchap
Before you jump into conclusions go and read the article in full at
http://www.naijahood.com/2011/10/did-airtel-sack-3000-customer-care.html and conclude if the blog author offered a final statement on the matter on who is right or wrong.

@ daphil
If i find myself in that position , i will know that a two year contract is determined at the expiration of two years may not continue though it is renewable, chances are terms may change , and you can not force a willing worker on an unwilling employer. it is pure logic, if you are aggrieved . GO TO COURT if the contract was breached.

omosexy1:
It is important to note that the activities of these disgruntled Agents are capable of frustrating investors with good intentions and make nonsense of the Federal Government’s drive for Foreign Direct Investment (FDI).

    We are committed to growing the BPO industry in Nigeria and by so doing we will give meaning to the quest by the Federal Government of Dr. Goodluck Ebele Jonathan to create jobs as part of his master plan to re-engineer the Nigerian economy.

See comment very arrogant fools

Prior to the expiration of the contracts, we had engaged representatives of the Agents and that of the organized Labour on how to manage their transition to our roll. Due to a lack of consensus on the way forward and an apparent threat to our facilities by some of the agents, we were compelled to suspend operations at the call centres last Friday, September 30, 2011.

    Going forward, our plan is to recruit new agents and a[b]lso offer some of the affected agents a new contract with attendant salaries and benefits based on their qualifications and experience. Our vision is to expand the Call Centre business in Nigeria to 5000 capacity, ultimately.[/b]

    On the issue of salaries, we state categorically that as world class organizations, we offer our employees remuneration and benefits comparable to standards across the world and in compliance with the working and labour laws of Nigeria.   




at the end of all this ranting, some of those contracts will be renewed and more agents will be hired meanwhile some people has been wasting their time ranting and attacking what they know nothing about.  They are so quick to attack INDIANS while the conditions of workers at DANGOTE factories here in Nigeria is worse than that of slaves. how ironic. una never understand wetin dey.

ehie:
AIRTEL will lose its customer base and hopefully get out of Nigeria

AIRTEL: will gain more grounds, become more effective and grow stronger getting more customers in Nigeria !!

Edzy:
The contract with the call center agents expired because they fail to accept the following:
1. No one can accrue more than or go on more than 6 days annual leave.
2. Work six(6) days a week for 8 hours per day.
3. Accept a 60% salary deduction.
4. Accept a 50% staff downsizing.
5. No incentives
This worker have been with the company for over 2years on the same salary.
Airtel and Spanco are sister companies so anything spanco/techmehindra is doing airtel is fully aware of.

Not logical, Contracts was determined by time , the two years was over and it was time to re-negotiate, airtel is not in control or legally/morally responsible for the action of Spanco , they are two separate entities and must be treated as such.

Ruggedy baby will be releasing his custom made wrist watches and may be, these busybodies will complain that the leather straps are copied”. the guy dey vexxx

ikhideman:
I don't know why some people are so sentimental, just like the NLC! Facts are there, you are employed on contract for a 2-year period, contract has expired, they don't want to renew, that's their right! Even if they want to employ Monkeys on a fresh contract, its within their rights!

I was offered employment by this same CCSNL as a Customer Service Staff on contract in 2009; I didn't take the offer(thank God) after hearing the terms of the contract - even when they said its renewable. I've been working at my current place for the past 3 years now(its a full-time employment), hence when I heard the terms, I immediately declined the offer, because I was working full-time already - 8:30am-5pm.

It seems those who are crying foul don't understand what it means to work on a contract basis & seem not to understand that they weren't employed by Zain, but by consultants who were responsible for their salaries based on the contract with Zain that had end date - September 30, 2011!

For those affected, the truth is you all should have been preparing for the contract end date & looking for alternative employment/starting your own business elsewhere. Since it has come to this, you should believe God for new jobs/ideas for profitable businesses! Cheers

Spot on ! The contract has expired (Note - not with airtel) when a contract expires it is within the power of the employing company ( not airtel in this case ) to renew or not to renew. They saw the terms right from day one . they are working on a contract basis and a contract is a contract in this case for 2 years. period!

citee:
@Funmzie, while not wanting to join issues with you, i think you ought to get your facts right. Organisations the world over adopt different business models as the need arises. Therefore deciding to outsource the call centres is within the rights of Airtel or indeed any other organisation to do. The call centre managers also have to ensure that the people acquired or engaged from Bezeleel or HR Index or CCSNL meet their requirements. For the life of me i don't know where this sentiment is coming from. In 2009, banks in Nigeria right-sized and all hell did not break loose then. So this campaign of calumny is really un-called for. By the way i was a staff of Airtel.

Spot on !! The problem with Nigerians is the mob mentality. once they hear the news they shout CRUCIFY HIM !! the kind of mentality Nigerians exhibit when they hear somebody shout Thief! Thief!! thief!! at another person , most often they attack the alleged thief, strip him n.aked, put a Tyre around his neck , douse him with petrol and set him ablaze before even bothering to ask what he stole in the first place. people just make up their minds without hearing the other part of the gist and when they hear the other side, they cook up some "It is a lie " gist without backing it up with concrete FACTS!! if you want to keep pointing accusing fingers at Airtel, then do so objectively, and not like they stole your wife or something.  The question is WHO SACKED THE WORKERS? if it is not Airtel then face the companies who did and leave Airtel alone !! What Airtel does by contrating with other company for man power is done by most organizations in Nigeria and the entire world. people are just ignorant!!
                          Airtel is not responsible for the high rate of corruption and lack of proper care for the Nigerian citizens, If Nigerians can vent their Anger on the Nigerian Government who are as far as i am concerned is the worst enemy of its "subjects" not only treating you like dogs but more like what a vulture would want for dinner, direct your attack to those stealing public funds/tax payers money, day in day out, those who made life so difficult  REVOLT againt oppression from your own Government and be free for ever .!! The question still remains WAS IT AIRTEL THAT SACKED THE WORKERS? NO THEY DID NOT!!

Switch47 !!    hypernigeria@gmail.com

dozai:
Ha dictionary dey naa bros. Check indecent, then join dressing for the back opare.

dozai:
Answer:

Dressing in a way that is likely to shock or offend people is called indecent dressing. Now, what is likely to offend people? Parts of your body (usually intimate organs) that normally should be covered, which for girls would be their bosoms, thighs and buttocks. There is this trend of wearing trousers that expose the female underwear when she bends or sits down.

Guys also dress indecently when their boxers show above their trousers or there is no underwear and yet their trousers just barely hang on to their waists.

Read more: http://wiki.answers.com/Q/What_is_indecent_dressing#ixzz1a5SbsFD4

Wearing trousers/ ear rings or treated hair  in deeper life church by a female is considered indecent dressing

citee:
@Funmzie, while not wanting to join issues with you, i think you ought to get your facts right. Organisations the world over adopt different business models as the need arises. Therefore deciding to outsource the call centres is within the rights of Airtel or indeed any other organisation to do. The call centre managers also have to ensure that the people acquired or engaged from Bezeleel or HR Index or CCSNL meet their requirements. For the life of me i don't know where this sentiment is coming from. In 2009, banks in Nigeria right-sized and all hell did not break loose then. So this campaign of calumny is really un-called for. By the way i was a staff of Airtel.

Spot on !! The problem with Nigerians is the mob mentality. once they hear the news they shout CRUCIFY HIM !! the kind of mentality Nigerians exhibit when they hear somebody shout Thief! Thief!! thief!! at another person , most often they attack the alleged thief, strip him n.aked, put a Tyre around his neck , douse him with petrol and set him ablaze before even bothering to ask what he stole in the first place. people just make up their minds without hearing the other part of the gist and when they hear the other side, they cook up some "It is a lie " gist without backing it up with concrete FACTS!! if you want to keep pointing accusing fingers at Airtel, then do so objectively, and not like they stole your wife or something.  The question is WHO SACKED THE WORKERS? if it is not Airtel then face the companies who did and leave Airtel alone !! What Airtel does by contrating with other company for man power is done by most organizations in Nigeria and the entire world. people are just ignorant!!
                          Airtel is not responsible for the high rate of corruption and lack of proper care for the Nigerian citizens, If Nigerians can vent their Anger on the Nigerian Government who are as far as i am concerned is the worst enemy of its "subjects" not only treating you like dogs but more like what a vulture would want for dinner, direct your attack to those stealing public funds/tax payers money, day in day out, those who made life so difficult  REVOLT againt oppression from your own Government and be free for ever .!!

Switch47 !!    hypernigeria@gmail.com

question is between Christ embassy, Redeemed christian church of God, Deeper Life Bible Church  different things constitute indecent dressing. What is indecent dressing, matter of opinion and religious inclination/doctrine?

The Originality of the designer shoes released by Ruggedman’s clothing line , September line has recently been questioned and Ruggedman AKA Michael Ugochukwu Stephen has reacted by reportedly telling his critics to go to hell !!
A Website has recently reported that Ruggedman has repackaged and relaunched his clothing line September wear (T S W) with an array of shoes and accessories but accusssed Ruggedman of stealing the design.
in a swift reaction -------
http://www.naijahood.com/2011/10/controversial-shoe-design-ruggedman.html

ruggedman clothing line 2oth september wear( TSW)

Make sure you follow the procedure to the letter to avoid disqualification. always give correct information where required.

will you bet on that? seriously?

Make sure you follow the procedure to the letter to avoid disqualification. always give correct information where required.

"This story is totally incorrect, factually and otherwise. AIRTEL did not sack any staff hear their side of the story !!
Airtel, in the first place, doesn’t have as many staff in Nigeria. Secondly, Airtel did not sack a single member of staff. The purported staff, who are claiming that they were sacked, are Call Centre Agents, who are employees of two Agencies, who provide Agents for two partners, Tech Mahindra and Spanco-who provide Airtel Call Centre Services.
Contrary to the report here, which sadly was unchecked/unverified was that the Agents, about 1545 of them were out of contract by Friday, Spetember 2011. Tech Mahindra and Spanco have indicated in a joint statement that they would like to hire agents directly on their roll, which will include new Agents and some of the old Agents, who meet their specifications.
So, Airtel did not sack any Agents as they were not Airtel’s employees and Airtel does NOT run Call Centres.
I have also attached the joint statement by Tech Mahindra and Spanco here:Airtel Nigeria

http://www.naijahood.com/2011/10/did-airtel-sack-3000-customer-care.html

https://www.nairaland.com/nigeria/topic-775106.0.html

will you bet on that? seriously?

9jablog:
dis has been confirmed say na lie na. don j. don explain tire for twitter

Tweeting from jail ?!

The problem with us is that we too often jump into conclusion and attack AIRTEL without hearing their own side of the story. it is better to find out what actually happened first before concluding .

switch47:
"This story is totally incorrect, factually and otherwise. AIRTEL did not sack any staff hear their side of the story !!
Airtel, in the first place, doesn’t have as many staff in Nigeria. Secondly, Airtel did not sack a single member of staff. The purported staff, who are claiming that they were sacked, are Call Centre Agents, who are employees of two Agencies, who provide Agents for two partners, Tech Mahindra and Spanco-who provide Airtel Call Centre Services.
Contrary to the report here, which sadly was unchecked/unverified was that the Agents, about 1545 of them were out of contract by Friday, Spetember 2011. Tech Mahindra and Spanco have indicated in a joint statement that they would like to hire agents directly on their roll, which will include new Agents and some of the old Agents, who meet their specifications.
So, Airtel did not sack any Agents as they were not Airtel’s employees and Airtel does NOT run Call Centres.
I have also attached the joint statement by Tech Mahindra and Spanco here:Airtel Nigeria

http://www.naijahood.com/2011/10/did-airtel-sack-3000-customer-care.html

https://www.nairaland.com/nigeria/topic-775106.0.html

The problem with us is that we too often jump into conclusion and attack AIRTEL without hearing their own side of the story. it is better to find out what actually happened first before concluding .

"This story is totally incorrect, factually and otherwise. AIRTEL did not sack any staff hear their side of the story !!
Airtel, in the first place, doesn’t have as many staff in Nigeria. Secondly, Airtel did not sack a single member of staff. The purported staff, who are claiming that they were sacked, are Call Centre Agents, who are employees of two Agencies, who provide Agents for two partners, Tech Mahindra and Spanco-who provide Airtel Call Centre Services.
Contrary to the report here, which sadly was unchecked/unverified was that the Agents, about 1545 of them were out of contract by Friday, Spetember 2011. Tech Mahindra and Spanco have indicated in a joint statement that they would like to hire agents directly on their roll, which will include new Agents and some of the old Agents, who meet their specifications.
So, Airtel did not sack any Agents as they were not Airtel’s employees and Airtel does NOT run Call Centres.
I have also attached the joint statement by Tech Mahindra and Spanco here:Airtel Nigeria

http://www.naijahood.com/2011/10/did-airtel-sack-3000-customer-care.html

https://www.nairaland.com/nigeria/topic-775106.0.html

"This story is totally incorrect, factually and otherwise.
Airtel, in the first place, doesn’t have as many staff in Nigeria. Secondly, Airtel did not sack a single member of staff. The purported staff, who are claiming that they were sacked, are Call Centre Agents, who are employees of two Agencies, who provide Agents for two partners, Tech Mahindra and Spanco-who provide Airtel Call Centre Services.
Contrary to the report here, which sadly was unchecked/unverified was that the Agents, about 1545 of them were out of contract by Friday, Spetember 2011. Tech Mahindra and Spanco have indicated in a joint statement that they would like to hire agents directly on their roll, which will include new Agents and some of the old Agents, who meet their specifications.
So, Airtel did not sack any Agents as they were not Airtel’s employees and Airtel does NOT run Call Centres.
I have also attached the joint statement by Tech Mahindra and Spanco here:Airtel Nigeria

"This story is totally incorrect, factually and otherwise.
Airtel, in the first place, doesn’t have as many staff in Nigeria. Secondly, Airtel did not sack a single member of staff. The purported staff, who are claiming that they were sacked, are Call Centre Agents, who are employees of two Agencies, who provide Agents for two partners, Tech Mahindra and Spanco-who provide Airtel Call Centre Services.
Contrary to the report here, which sadly was unchecked/unverified was that the Agents, about 1545 of them were out of contract by Friday, September 30 2011. Tech Mahindra and Spanco have indicated in a joint statement that they would like to hire agents directly on their roll, which will include new Agents and some of the old Agents, who meet their specifications.
So, Airtel did not sack any Agents as they were not Airtel’s employees and Airtel does NOT run Call Centres.
I have also attached the joint statement by Tech Mahindra and Spanco here:
JOINT MEDIA STATEMENT BY TECH MAHINDRA AND SPANCO ON SUSPENSION OF CALL CENTRES

Lagos, Nigeria; Monday, October 03, 2011: We, Tech Mahindra and Spanco, are global Business Process Outsourcing (BPOs) companies and providers of Call Centre services to Airtel Nigeria, operating out of two call centres in Lagos and Abuja, respectively.

Our attention has been drawn to several messages circulating in cyberspace alleging that our client, Airtel had fired 3,000 Call Centre agents due to a disagreement over a purported plan to reduce salaries. This is untrue and we want to use this medium to put the facts right.

Last year, following the signing of a landmark BPO Agreement with the Airtel Group, we jointly inherited over 1,600 Call Centre agents from Bezaleel, HR Indexx and CCSNL who hitherto provided agents for the company known then as Zain. The contract existing between us and two of the agencies namely CCSNL and HR Index expired effective Friday September 30, 2011. The third agency, Bezaleel’s, contract will expire in January 2012. So, there is no issue of mass sack but expiration of existing contracts.

Prior to the expiration of the contracts, we had engaged representatives of the Agents and that of the organized Labour on how to manage their transition to our roll. Due to a lack of consensus on the way forward and an apparent threat to our facilities by some of the agents, we were compelled to suspend operations at the call centres last Friday, September 30, 2011.

Going forward, our plan is to recruit new agents and also offer some of the affected agents a new contract with attendant salaries and benefits based on their qualifications and experience. Our vision is to expand the Call Centre business in Nigeria to 5000 capacity, ultimately.

On the issue of salaries, we state categorically that as world class organizations, we offer our employees remuneration and benefits comparable to standards across the world and in compliance with the working and labour laws of Nigeria.

We, therefore, appeal to all Nigerians, especially Airtel customers, to bear with us as we seek to expeditiously resolve the issues and re-open the call centres in the coming days. Indeed, we have also taken appropriate measures to ensure that our client’s customers experience minimal inconvenience during this brief period.

It is important to note that the activities of these disgruntled Agents are capable of frustrating investors with good intentions and make nonsense of the Federal Government’s drive for Foreign Direct Investment (FDI).

We are committed to growing the BPO industry in Nigeria and by so doing we will give meaning to the quest by the Federal Government of Dr. Goodluck Ebele Jonathan to create jobs as part of his master plan to re-engineer the Nigerian economy.

Signed:

K SANKARALINGAM
CEO – SPANCO, AFRICA
SPANCO CHANNEL BPO LIMITED
SUJIT BAKSI

http://www.naijahood.com/2011/10/did-airtel-sack-3000-customer-care.html

Airtel did not sack workers HERE is the true story !!
This story is totally incorrect, factually and otherwise.
Airtel, in the first place, doesn’t have as many staff in Nigeria. Secondly, Airtel did not sack a single member of staff. The purported staff, who are claiming that they were sacked, are Call Centre Agents, who are employees of two Agencies--------------- http://www.naijahood.com/2011/10/did-airtel-sack-3000-customer-care.html

Kobojunkie:
You probably need to go back to lawschool then. A lawyer here has seen that video and says otherwise. That video can be easily enhanced, and with good investigators you can get the perpetrators and set them in jail for life. Unless you are going to tell us next that dead people never get justice.

Kobojunkie:
^^^ and I said it will not, if people are OPEN and TRUTHFUL about what is OBVIOUS! We have CLEAR laws in Nigeria, that compare to what is obtained here in the US. The reason INJUSTICE reigns is because our so called LAWYERS are not doing their jobs as they oiught to.

I am a lawyer and i have told you the position of things. are you for real or you just want to post.
  most Criminal cases in Nigeria are not prosecuted by lawyers in the first place but by Police prosecutors in the magistrates courts so how does Lawyers allow injustice to reign?(Lawyers come in in the higher courts) i will excuse you for your ignorance as  a layman.
   If you do not make the victim available, who will testify against men who's faces did not show in the video in the first place? what do you know about the justice system in the states and the UK? at least you watch movies , have you not heard about the importance of the principal witness in criminal cases?? once the victim is not present to corroborate the video evidence to clearly identify the suspects as the alleged despoiler, there will be doubt as to their identities and the burden of proof in criminal cases is[b] to prove beyond reasonable doubt[/b] mind you this heavy burden applies to USA and UK as well and it is to ensure that Innocent  people do not go to jail. by the way what did i hear you say about what obtains in the US, do you know the story of OJ Simpson ? does the glove really fit here?? answer the question or dial the late Johnny Cochran's number ??    

have not heard anything about the case for a few days , i hope investigation is really going on.

God bless Nigeria.

it is on already, 29 days to go. make sure you apply directly to the US

switch47:
American visa lottery is here again  Dv 2013 green card  program. The Diversity Visa(DV) program registration fore this year is here again. for those who may wish to apply
   
  http://www.naijahood.com/2011/10/usa-visa-lottery-2011-dv-2013-visa.html










American visa lottery is here again  Dv 2013 green card  program.

department and do not pay anybody. it is free so do not get scammed. goodluck

BootyOnMe:
It would not surprise me at all.
NOTHING about NIGERIANS in general should come as a surprise.
He looks like a 'drug' addict anyhoo.

LOL

[quote author=Ghostface_killa link=topic=774972.msg9276865#msg9276865 date=1317761301]Who cares??,[/quote]I care !!


Ghost busters cares too