₦airaland Forum

We move

God punish this Fool, wetin u meet mtchewwww

SARS "jati jati" no go arrest Tinubu "Agba Yahoo", na innocent boys wey they hustle, they go they find. #ENDSARS#

This mu² don see the new forbes list, Bishop David is the richest pastor in the world. U daddy freezer worth na 220k dollars. You u no go humble so that they can consider you as a usher in LFC WORLDWIDE

Konga is a leading player in the Nigerian ecommerce space, with over a thousand (1000) employees across the country, over 30 offline retail stores and many growing business subsidiaries such as KongaPay, Konga Travels and Tours, Konga Express etc.

We are recruiting to fill the position below:

Job Position: Customer Service Executive

Job Location: Lagos, Nigeria
Type: Full Time
Job Category: Intermediate Level
Reports to: Head, Customer Experience Team

Job Profile



We are searching for talented and smart individuals with a passion for the Ecommerce space to function in the capacity of customer service representative in our Customer Experience Team.
The ideal candidates must have good communication skill -Verbal and Written, effective listening and persuasive skills, and should be stress tolerant to ensure high return on investment (ROI.).
Professional Skills & Qualifications Required

Fresh graduate from any discipline
Good telemarketing skills
Data entry and numeracy skills
Attention to details and accuracy
Excellent written and communication skills
Must have good command of English language with great accent
Good use of Microsoft office suites
Relevant training and certifications in call Centre or Customer service operations will be an added advantage.
Knowledge of customer service principles and practices
Problem analysis and problem solving skills
Creative thinking skills
Organizational skills
Knowledge of any foreign language will be an added advantage.
The ideal candidate will be responsible for the following:

Answer customer calls and inquiries promptly and respond to emails
Handle all customer inquiries through social media handle
Research required information using available resources
Manage and resolve customer complaints
Provide customers with product and service information on request
Identification and escalation of priority issues to necessary channels
Collecting and analyzing feedback from customers
Why work with Konga?

A unique opportunity to work in a fast paced, structured and technologically driven environment
The opportunity to become part of a highly professional and dynamic team growing the ecommerce space in Nigeria
An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our fast growing businesses.
Method of Application
Interested and qualified candidates should apply by forwarding their current portrait size picture and updated CV only to: hrkonga@gmail.com using “Customer Service Executive” as the subject of the mail on or before the closing date. 11th September 2020

Note: All CV should be in word doc and/or pdf formats

Afinjas

Naija �

Snake on the plane
Iron monkey
Drunken master

Sit down too small���

08149411392

#openforbusiness
Tel. ‭07059578461‬, 08149411392

Mtchewww.

Happy birthday Sir

If there is eatery inside the motor I think about it

Esther breakthrough....... The owner Na scam, if u hear the name Bros Abeg run with your money......

See the how PMB is looking at Saraki. (you must smile)

Who he epp

Action plssssss

na talk she talk........ when u arrest her what is her offence......

This is getting intresting......... naija and story…

Baba 70......... RIP

Who den epp..........

;DHow many den dey show us? how many girls come bck...........

powerfulsettingz:
Seriously looking for how this concern me

check am well na u go see

powerfulsettingz:
Seriously looking for how this concern me

check am well na u go see

Feranmicharles:
because its an Hausa attire

moreover, why should he put on Yoruba or Igbo dress Hausa no be naija must you be bigotry

U want make he wear 3 dress at the same time....... No forget that BABA na Hausa......mmm

dedons:
OSINBANJO, see what you have brought upon your people.

What did OSINBANJO brought upon YOUR people. Na him kidnap pastor