₦airaland Forum

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Technician

Job Location: Ikeja

Responsibilities
• Maintaining a clean and safe environment.
• Monitor and service systems, diagnosing problems and solving them.
• Repairing and replacing faulty company equipment
• Read and interpret equipment manual and work orders to perform required maintenance/repairs.

Qualifications and Requirements
• Minimum of 1 year work experience in related field
• Trade Test and relevant qualifications will be an added advantage
• Minimum of OND
• Age between 22 – 45 years

Remuneration
Salary is N70,000/m

How to Apply
Applicants who meet the requirements listed above should forward CVs to ‘outsourcing@stresertservices.com’ using “MB-TECH” as subject of the mail.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Technician

Job Location: Ikeja

Responsibilities
• Maintaining a clean and safe environment.
• Monitor and service systems, diagnosing problems and solving them.
• Repairing and replacing faulty company equipment
• Read and interpret equipment manual and work orders to perform required maintenance/repairs.

Qualifications and Requirements
• Minimum of 1 year work experience in related field
• Trade Test and relevant qualifications will be an added advantage
• Minimum of OND
• Age between 22 – 45 years

Salary is N70,000/m

How to Apply
Applicants who meet the requirements listed above should forward CVs to ‘outsourcing@stresertservices.com’ using “MB-TECH” as subject of the mail.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Service Executive

Location: Lagos State

Job Summary
A Service Executive will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Duties and Responsibilities
• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements
• Proven customer support experience or experience as a Client Service Representative
• HND/BSC in any course with minimum of an Upper Credit
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Numeracy and data analytics skills
• Ability to multi-task, prioritize, and manage time effectively
• Not more than 27years old
Salary
• Monthly Take Home– N140,000
Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “SE-SSL” as subject of the mail.

Job Title: WAREHOUSE SUPPORT STAFF (LABOURER)

Location: Maryland, Lagos

Job Description
• Loading and unloading of goods.
• Storing of items.
• Picking and preparing orders for delivery.
• Packing of boxes .
• Maintaining inventories.

Requirements
• Qualification - SSCE
•
• Salary
Monthly Take Home– N40,000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using job title as subject
of the mail.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Technician

Job Location: Ikeja

Responsibilities
• Maintaining a clean and safe environment.
• Monitor and service systems, diagnosing problems and solving them.
• Repairing and replacing faulty company equipment
• Read and interpret equipment manual and work orders to perform required maintenance/repairs.

Qualifications and Requirements
• Minimum of 1 year work experience in related field
• Trade Test and relevant qualifications will be an added advantage
• Minimum of OND
• Age between 22 – 45 years

Remuneration
N70, 000/m

How to Apply
Applicants who meet the requirements listed above should forward CVs to ‘outsourcing@stresertservices.com’ using “MB-TECH” as subject of the mail

StreSERT Services Limited - Our client is a member of a group of companies licensed and well established in Insurance services. The Company offers life and non-life insurance products and services to individuals and institutions across Nigeria whilst also offering asset/investment management services, medical insurance solutions and pension fund administration through its three subsidiaries.

We are recruiting on behalf of our client to fill the position below:

Job Title: Sales Advisor

Locations: Lagos: Apapa, Onikan, Fadeyi, Surulere, Festac, Alausa, Opebi, Ogba, Lekki, Ikota, Gbagada; Abuja, Benin, Kano, Portharcourt, Uyo, Ilorin, Ibadan, Abeokuta, Kaduna, Nnewi, Abakaliki

Responsibilities (Marketing/Sales)
• Develop base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects.
• Determine clients’ particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals.
• Sales/marketing of the different insurance product & services.
• Develop a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
• Complete coverage by delivering policy; planning future follow-up visits and evaluations of needs.
• Planning persuasive approaches and pitches that will convince potential clients to do business with the organization.

Job Expectations:
• To improve the organization’s market position and achieve financial growth by getting new clients and retaining them.
• To builds key customer relationships, identify business opportunities, negotiate and close business deals and maintain extensive knowledge of current market conditions.
• To manage existing clients and ensure they stay satisfied and positive.

Requirements
• 26 years or older with minimum HND/Bachelor’s degree
• Interested in building a career in sales as this is a career and not contract job
• Previous marketing/sales experience is an added advantage
• Computer literacy and must have a smart phone or laptop/PC to work with
• Ability to learn fast and adapt to change
• Communication and presentation skills

Value Proposition
• Base pay is N50, 000.00 per month+ commission which is tied to every transaction booked by the PSS (without a broker intermediary).
• Quarterly and Annual Bonus for set thresholds based on levels.
• Career path to move up the ladder is strictly based on performance.
• Base pay increases based on level within the career path.
• Once confirmed, you will be entitled to health care insurance which includes spouse and 4 children.
• There’s opportunity to become business owner in the future supported by the company through the Franchise programme.
• Empowerment through relevant technical and soft skill trainings.
• Majority of earnings will come from fee earned upon meeting and/or surpassing targets. N75k can be earned when the monthly target of N300k is met.

How to Apply
Interested and qualified candidates should forward their CV to: outsourcing@stresertservices.com using “PSS_LOCATION” e.g "PSS_APAPA" as the subject of the application.

StreSERT Services Limited - Our client is a member of a group of companies licensed and well established in Insurance services. The Company offers life and non-life insurance products and services to individuals and institutions across Nigeria whilst also offering asset/investment management services, medical insurance solutions and pension fund administration through its three subsidiaries.

We are recruiting on behalf of our client to fill the position below:

Job Title: Sales Advisor

Locations: Lagos: Apapa, Onikan, Fadeyi, Surulere, Festac, Alausa, Opebi, Ogba, Lekki, Ikota, Gbagada; Abuja, Benin, Kano, Portharcourt, Uyo, Ilorin, Ibadan, Abeokuta, Kaduna, Nnewi, Abakaliki

Responsibilities (Marketing/Sales)
• Develop base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects.
• Determine clients’ particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals.
• Sales/marketing of the different insurance product & services.
• Develop a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
• Complete coverage by delivering policy; planning future follow-up visits and evaluations of needs.
• Planning persuasive approaches and pitches that will convince potential clients to do business with the organization.

Job Expectations:
• To improve the organization’s market position and achieve financial growth by getting new clients and retaining them.
• To builds key customer relationships, identify business opportunities, negotiate and close business deals and maintain extensive knowledge of current market conditions.
• To manage existing clients and ensure they stay satisfied and positive.

Requirements
• 26 years or older with minimum HND/Bachelor’s degree
• Interested in building a career in sales as this is a career and not contract job
• Previous marketing/sales experience is an added advantage
• Computer literacy and must have a smart phone or laptop/PC to work with
• Ability to learn fast and adapt to change
• Communication and presentation skills

Value Proposition
• Base pay is N50, 000.00 per month+ commission which is tied to every transaction booked by the PSS (without a broker intermediary).
• Quarterly and Annual Bonus for set thresholds based on levels.
• Career path to move up the ladder is strictly based on performance.
• Base pay increases based on level within the career path.
• Once confirmed, you will be entitled to health care insurance which includes spouse and 4 children.
• There’s opportunity to become business owner in the future supported by the company through the Franchise programme.
• Empowerment through relevant technical and soft skill trainings.
• Majority of earnings will come from fee earned upon meeting and/or surpassing targets. N75k can be earned when the monthly target of N300k is met.

How to Apply
Interested and qualified candidates should forward their CV to: outsourcing@stresertservices.com using “PSS_LOCATION” e.g "PSS_APAPA" as the subject of the application.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: SALES OFFICER

Location: Ibadan

Job Summary
• Building and maintaining long-term relations with customers
• Addressing any customer queries and guiding them with their purchasing decisions
• Maintaining an accurate and detailed record of all sales
• Preparing and presenting sales reports to the higher management
• Assisting in the development and implementation of sales targets
• Collaborating with the Marketing department to develop various promotional activities
• Researching current market trends and making a note of customer requirements
• Reviewing competitor product offerings
• Making cold calls to attract potential customers
• Developing effective sales strategies
• Diverting customer requests and complaints to the relevant departments

Requirements
• A unique blend of sales and communication skills.
• Capability to establish, develop, and maintain positive business and customer relationships.
• Excellent knowledge of MS Office.
• Strong abilities in prioritizing, time management, and organizational skills.
• High motivation and target-driven, with a proven track record in account reconciliation and sales.
• Residency in Abuja around the Central District is a prerequisite

Salary
Monthly Take Home– N100,000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “SALE OFFICER-IBADAN" as subject of the mail.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: UNDERWRITTING OFFICER

Location: Abuja

Job Summary
An Underwriting Officer will act as a liaison, analyse financial data related to loan request, evaluate loan documents are to ensure accuracy and completeness, perform risk assessments on potential loan recipients based on credit raking, borrowing history and other specific risk factors.

Duties and Responsibilities
• Risk Analysis/Selection with some financial restrictions
• Classification as well as rating of risk
• Collation and processing of transactions: General Insurance Products, Health
Insurance
• Carry out requisite Surveys on acceptable Risks
• Ensuring statutory/regulatory compliance in the company’s affairs
• Assisting in resolution of customer complaints
• Managing day to day risk workflow
• Producing reports for premium monitoring
• Monitoring data being entered into systems
• Process and Monitor renewals
• Producing quotations for brokers
• Concentrating on providing good customer service to internal and external
clients / brokers.

Requirements
• 2 years of experience as an underwriter
• Analytical thinker with research proficiencies
• Strong problem-solving and decision-making skills
• Ability to build positive relationships and partnerships with clients, brokers and key role-players
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• HND/BSc in finance or other related courses



Salary
Monthly Take Home– N100,000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “Underwriting Officer-Abuja" as subject of the mail.

KEY ACCOUNT ASSOCIATE
Job Summary
As the Key Account Associate (Merchant Acquiring), you are a self-starter with adequate territorial
knowledge, responsible for the Area performance and individual states under purview.
You are self-driven, result oriented and most importantly – An A player. You are primarily
responsible for executing the state's growth strategy to correctly position it within the landscape in
Nigeria by working with the Key Account Manager in cementing the company’s strategy of
becoming the largest neo-bank in Nigeria.

Responsibilities
Source for new clients and expand client network in the retail marketplace (Merchants and consumers) daily.
Develop and maintain market dominance by ensuring acquisition, retention, and Month on Month growth in acquisition.
Drive corporate strategy in Markets, Partnership, Aggregators and Supply value chain.
Monitor performance of Merchants, consumer behavior and provide market intelligence to the team.
Proper Branding and training of Merchants and partners.
Comply with rules, regulations and legislation governing the financial services industry.
Consistently deliver monthly OKR.
Any other responsibility may be assigned by the Head of sales.
Qualifications & Skills
First Degree HND / B.Sc.
1 - 3 years relevant work experience in a Top 10 Fintech (e.g. Opay, Moniepoint, Palmpay, Traction, Accelerex Network, NowNow, Kuda, Flutterwave etc.)
Strong Marketing and Sales Conversion Skill
Strong persuasive & negotiation skills.
Good Command of English Language
Must have a Smartphone.
Excellent analytical and time management skills.
Teamwork skills with effective problem-solving.
Benefits
Salary is 130,000 net (Paid Monthly)
Max Bonus: 300K per month (Paid per week)

Location
Lagos Island (Ajah, Badore, lekki Admiralty, Victoria Island, Idumota, Ikoyi), Ogun (Ota, Sango, Sagamu, Ijebu, Abeokuta, Ilesha, Oyo Town), Ilesha, Ogbomoso, Oyo Town, Ondo Town, Ekiti, Adamawa, Bauchi, Borno, Gobe.

StreSERT Services Limited - Our client is a member of a group of companies licensed and well established in Insurance services. The Company offers life and non-life insurance products and services to individuals and institutions across Nigeria whilst also offering asset/investment management services, medical insurance solutions and pension fund administration through its three subsidiaries.

We are recruiting on behalf of our client to fill the position below:

Job Title: Sales Advisor

Locations: Lagos: Apapa, Onikan, Fadeyi, Surulere, Festac, Alausa, Opebi, Ogba, Lekki, Ikota, Gbagada; Abuja, Benin, Kano, Portharcourt, Uyo, Ilorin, Ibadan

Responsibilities (Marketing/Sales)
• Develop base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects.
• Determine clients’ particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals.
• Sales/marketing of the different insurance product & services.
• Develop a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
• Complete coverage by delivering policy; planning future follow-up visits and evaluations of needs.
• Planning persuasive approaches and pitches that will convince potential clients to do business with the organization.

Job Expectations:
• To improve the organization’s market position and achieve financial growth by getting new clients and retaining them.
• To builds key customer relationships, identify business opportunities, negotiate and close business deals and maintain extensive knowledge of current market conditions.
• To manage existing clients and ensure they stay satisfied and positive.

Requirements
• 26 years or older with minimum HND/Bachelor’s degree
• Interested in building a career in sales as this is a career and not contract job
• Previous marketing/sales experience is an added advantage
• Computer literacy and must have a smart phone or laptop/PC to work with
• Ability to learn fast and adapt to change
• Communication and presentation skills

Value Proposition
• Base pay is N50, 000.00 per month+ commission which is tied to every transaction booked by the PSS (without a broker intermediary).
• Quarterly and Annual Bonus for set thresholds based on levels.
• Career path to move up the ladder is strictly based on performance.
• Base pay increases based on level within the career path.
• Once confirmed, you will be entitled to health care insurance which includes spouse and 4 children.
• There’s opportunity to become business owner in the future supported by the company through the Franchise programme.
• Empowerment through relevant technical and soft skill trainings.
• Majority of earnings will come from fee earned upon meeting and/or surpassing targets. N75k can be earned when the monthly target of N300k is met.

How to Apply
Interested and qualified candidates should forward their CV to: outsourcing@stresertservices.com using “PSS_LOCATION” e.g "PSS_APAPA" as the subject of the application.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:



Job Title: LOGISTIC ANALYST / Delivery Specialist



Locations:  Asaba (Delta state), Warri (Delta state)

Job Summary

As a Delivery Specialist, you'll have a critical role in guaranteeing a smooth and efficient onboarding process for our customers. Your primary responsibility will be to deliver POS devices to our customers' locations, giving them the necessary equipment to access our digital ecosystem. You'll also offer initial training and support to customers, ensuring they understand our products and services. Exceptional communication skills, attention to detail, and a customer-focused mindset are essential for this role.

Role and Responsibilities

Delivery and retrieval of POS Devices: You will be responsible for the timely and efficient delivery or retrieval of Point-of-Sale (POS) devices to our customers' locations. This involves preparing the POSs, planning routes, and ensuring that the devices are delivered accurately and on time.


Customer Onboarding: You will facilitate the onboarding process for customers by providing them with the necessary equipment to access our digital ecosystem. This includes explaining the features and benefits of our products and ensuring that customers have a smooth transition into using our services.


Training and Support: You will provide initial training to customers on how to use the POS devices and navigate our digital ecosystem. This includes demonstrating the
functionalities, answering questions, and addressing any technical issues that may arise. You will be their primary point of contact for support during the onboarding phase, and an important contact if they have any problems with the POS.



Customer Engagement: You will engage with customers in a friendly and professional manner, building rapport and fostering positive relationships. You will actively listen to their feedback, address their concerns, and provide solutions to ensure their satisfaction with our services.


Quality Assurance: You will ensure that all delivered POS devices are in optimal working condition and meet quality standards. If any issues are identified, you will follow the necessary procedures to troubleshoot and resolve them promptly.


Collaboration and reporting: You will collaborate closely with cross-functional teams, including logistics back office, customer support, and product development, to share insights, gather feedback, and contribute to the overall enhancement of our services. You will also report any issues, challenges, or customer feedback to the appropriate teams within the organization, contributing to continuous improvement and optimization of our processes.






Requirements for the role



Excellent communication skills, with the ability to explain technical concepts to non-technical individuals.


Strong problem-solving and troubleshooting abilities, with keen attention to detail.


Exceptional time management and organizational skills, ensuring timely delivery and efficient customer support.


Ability to work independently and as part of a team, collaborating with various internal departments to resolve customer issues.


Experience in customer service or a similar role is a plus.


Familiarity with POS devices and digital payment systems is a plus.


Valid driver's license and clean driving record.


Training and development.


Needs to have a vehicle to move (Bike or Car)


The compensation structure is:



Salary: 65,000



Fuel allowance: 30,000



Data allowance: 5,000



Total compensation: 100,000



Additional: Bonus per terminal retrieved (Can vary to 1,500 to 5,000 per terminal retrieved).



A further breakdown of this is: Top wise Terminal gets 5,000/terminal.



H9 Terminal gets 1500/terminal).

Method of Application

Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “LA-SSL-Location” as subject of the mail.

Example: “LA-DELTA” as the subject of the mail.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below: 

Job Title: SALES OFFICER

Location: Abuja

Job Summary

* Building and maintaining long-term relations with customers 

* Addressing any customer queries and guiding them with their purchasing decisions 

* Maintaining an accurate and detailed record of all sales 

* Preparing and presenting sales reports to the higher management 

* Assisting in the development and implementation of sales targets 

* Collaborating with the Marketing department to develop various promotional activities 

* Researching current market trends and making a note of customer requirements 

* Reviewing competitor product offerings 

* Making cold calls to attract potential customers 

* Developing effective sales strategies 

* Diverting customer requests and complaints to the relevant departments 

Requirements

* A unique blend of sales and communication skills.
* Capability to establish, develop, and maintain positive business and customer relationships.
* Excellent knowledge of MS Office.
* Strong abilities in prioritizing, time management, and organizational skills.
* High motivation and target-driven, with a proven track record in account reconciliation and sales.
* Residency in Abuja around the Central District is a prerequisite
 
Salary

Monthly Take Home– N100,000

Method of Application

Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “SALE OFFICER-LOCATION" as subject of the mail.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: UNDERWRITTING OFFICER

Location: IBADAN

Job Summary
An Underwriting Officer will act as a liaison, analyze financial data related to loan request, evaluate loan documents are to ensure accuracy and completeness, perform risk assessments on potential loan recipients based on credit raking, borrowing history and other specific risk factors.

Duties and Responsibilities
• Risk Analysis/Selection with some financial restrictions
• Classification as well as rating of risk
• Collation and processing of transactions: General Insurance Products, Health
Insurance
• Carry out requisite Surveys on acceptable Risks
• Ensuring statutory/regulatory compliance in the company’s affairs
• Assisting in resolution of customer complaints
• Managing day to day risk workflow
• Producing reports for premium monitoring
• Monitoring data being entered into systems
• Process and Monitor renewals
• Producing quotations for brokers
• Concentrating on providing good customer service to internal and external
clients / brokers.

Requirements
• 2 years of experience as an underwriter
• Analytical thinker with research proficiencies
• Strong problem-solving and decision-making skills
• Ability to build positive relationships and partnerships with clients, brokers and key role-players
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• HND/BSc in finance or other related courses



Salary
Monthly Take Home– N100,000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “Underwriting Officer-LOCATION" as subject of the mail.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Cashier Officer

Location: Isolo

Job Description

* Processing sales transactions and taking payments
* Calculating the cost of products or services
* Calculating and returning change for cash transactions
* Maintaining adequate change denominations and requesting additional change
* Answering customer questions about products or services and providing recommendations based on customer needs
* Cross-selling and upselling products
* Reconciling cash drawers and sales receipts
* Reporting issues with equipment
* Working with the team to meet store sales goals
* Responding to and resolving customer complaints and concerns

Requirements
• Proven customer support experience or experience as a Cashier
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• HND/BSc in Insurance or other related courses

Salary
Monthly Take Home– N109,000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “CASHIER-LOCATION" as subject of the mail.

VACANCY FOR ADMINISTRATIVE SUPPORT OFFICER
StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Administrative Support Officer

Location: Victoria Island
Job Overview
To perform general administrative duties, supporting other members of the team from time to time towards achieving the department’s goals.

Responsibilities and Duties
• Planning and Scheduling Meetings
• Maintaining records, filing systems and computer files
• Ordering stationery
• Responsible for travels / airport logistics
• Writing and dispatching routine or straight forward letters
• Answering general queries by telephone
• Photocopying documents
• Sorting and opening post
• Obtaining information from the computer/internet
• Managing company fixed Assets
• Undertaking any other tasks/duties as may be reasonably required.

Qualifications, Competences & Skills Required

• Must be smart and have good communication skills.
• Proficient in Microsoft Office programs (Word and Excel).
• Demonstrates ability to maintain composure and work efficiently in fast paced and pressured environments.
• Ability to complete tasks with a high degree of accuracy and scrutiny.
• Must be able to manage company fixed assets.
• HND/BSC in any Social Sciences course.
• Minimum of 1-2 years working experience in a corporate environment


Salary
• Monthly Take Home– N90,000
Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using the ADMIN-SSL as subject of the mail.

Key Account Associate
Hello!!! Are you vivacious about revenue? Hitting your targets before the set date? Do you have a penchant for selling to the most difficult people? Then you are the right fit for this role :handshake: Our client is looking to hire Key Account Associates across the country who are experienced within the fintech/Payment Acquiring Business as a whole. If this looks/sounds like you kindly use the link to apply and view the JD accordingly.

KEY ACCOUNT ASSOCIATE
Job Summary
As the Key Account Associate (Merchant Acquiring), you are a self-starter with adequate territorial
knowledge, responsible for the Area performance and individual states under purview.
You are self-driven, result oriented and most importantly – An A player. You are primarily
responsible for executing the state's growth strategy to correctly position it within the landscape in
Nigeria by working with the Key Account Manager in cementing the company’s strategy of
becoming the largest neo-bank in Nigeria.

Responsibilities
• Source for new clients and expand client network in the retail marketplace (Merchants and consumers) daily.
• Develop and maintain market dominance by ensuring acquisition, retention, and Month on Month growth in acquisition.
• Drive corporate strategy in Markets, Partnership, Aggregators and Supply value chain.
• Monitor performance of Merchants, consumer behavior and provide market intelligence to the team.
• Proper Branding and training of Merchants and partners.
• Comply with rules, regulations and legislation governing the financial services industry.
• Consistently deliver monthly OKR.
• Any other responsibility may be assigned by the Head of sales.
Qualifications & Skills
• First Degree HND / B.Sc.
• 1 - 3 years relevant work experience in a Top 10 Fintech (e.g. Opay, Moniepoint, Palmpay, Fairmoney, Traction, Accelerex Network, NowNow, Kuda, Flutterwave etc.)
• Strong Marketing and Sales Conversion Skill
• Strong persuasive & negotiation skills.
• Good Command of English Language
• Must have a Smartphone.
• Excellent analytical and time management skills.
• Teamwork skills with effective problem-solving.
Location

Lagos Island (Ajah, Badore, lekki Admiralty, Victoria Island, Idumota, Ikoyi), Ogun (Ota, Sango, Sagamu, Ijebu, Abeokuta, Ilesha, Oyo Town), Ilesha, Ogbomoso, Oyo Town, Ondo Town, Ekiti, Adamawa, Bauchi, Borno, Gobe.

Benefits
• Salary is 130,000 net (Paid Monthly)
• Max Bonus: 300K per month (Paid per week)
• Other benefits
If Interested, Kindly Click the link: https:///Nc2XNqiPBTKKZPKQ7

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Platform Officer

Location: Victoria Island
Job Overview
The Persistency department is looking for a young, self-motivated, talented candidate to join the team. They also help customers make payments. The Agent addresses verbal and written inquiries pertaining to various products and policies. They assist clients with questions regarding relevant questions

Qualifications, Competences & Skills Required

• HND/B.SC in any discipline
• Minimum of 1- 3 years as customer service experience
• Must be between 22-30 years old.
• Excellent spoken English with impressive interpersonal skills
• Excellent PC skills
• Intermediate skills in Microsoft Word
• Excellent verbal and written communication skills
• Excellent customer service skills
• Attention to detail
• Ability to maintain knowledge of company’s products and procedures
• Ability to communicate professionally with irate customers. Ability to ask prying questions and diffuse tense situations.
• Strong time management and decision-making skills.
• Adaptability and accountability.
• Fluency in multiple languages

Salary
• Monthly Take Home– N114,000
Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “PO-SSL” as subject of the Mail.

ROLE: KEY ACCOUNT ASSOCIATE (MERCHANT ACQUISITION)

Job Summary
As the Key Account Associate (Merchant Acquiring), you are a self-starter with adequate territorial knowledge, responsible for the Area performance and individual states under your purview.
You are self-driven, result-oriented, and, most importantly, an A-player.
You are primarily responsible for executing the company's growth strategy within your location to build the leading mobile bank for emerging markets.

Responsibilities:
• Source for new clients and expand client network in the retail marketplace (Merchants and consumers) daily.
• Develop and maintain market dominance by ensuring acquisition, retention, and Month-on-month growth in acquisition.
• Drive corporate strategy in Markets, Partnerships, Aggregators, and Supply value chain.
• Monitor performance of Merchants, and consumer behavior and provide market intelligence to the team.
• Proper Branding and training of Merchants and partners.
• Consistently deliver monthly OKR.
• Any other responsibility may be assigned by the Head of sales.

Qualifications
• First Degree HND / B.Sc.
• 1 - 3 years relevant work experience in a Top 10 Fintech (e.g. Opay, Moniepoint, Palmpay, Fairmoney, Traction, Accelerex Network, NowNow, Kuda, Flutterwave etc.)
• Strong Marketing and Sales Conversion Skills
• Strong persuasive & negotiation skills.
• Good Command of English Language
• Must have a Smartphone.
• Excellent analytical and time management skills.
• Teamwork skills with effective problem-solving.
Benefits
• Salary is 130,000 net (after tax & pension)
• Max Bonus: 300,000 per month (paid per week)
• HMO, Pension, etc.
• Other benefits

LOCATION

Ajah, Badore, Lekki, Lekki Admiralty, VI, Ikoyi, Idumota, Ibeju Lekki, Epe, Abeokuta, Sagamu, Ijebu Ode, Sango Ota, Ilesha, Ondo town, Adamawa, Bauchi, Borno, Gombe.

If Qualified and interested, send your CV to outsourcing@stresertservices.com using your location as the subject of the mail. e.g, KAA-ONDO TOWN as the subject of the mail.

JOB TITLE: MEDICAL LABORATORY TECHNICIAN CODE: MLT20/1
Job Summary
To perform clinical laboratory tests by standardized procedure. Analysing blood tissues and fluids, conducting blood tests. Setting up and testing sterility of medical laboratory product or equipment and analysing test results and recording test data.
Responsibilities
• Organize work by matching orders with specimen labelling; sorting specimens; checking labelling; logging specimens; arranging reports for delivery; keeping work surfaces clean and orderly.
• Maintaining a sterile laboratory environment to avoid any cross contamination of specimens on samples.
• Maintain quality results by running standards and controls, verifying equipment function through routine equipment maintenance and advanced trouble shooting; calibrating equipment utilizing approved testing procedures; monitoring quality control measures and protocols.
• Provide test results for patient diagnosis and treatment.
• Provide test results for patient diagnosis and treatment by operating haematology, urinalysis, and coagulation equipment, performing manual methods of differentials.
• Provide physician with information for treatment of patient infection by performing technical procedures for the identification or susceptibility of bacteria, parasites, fungi, and mycobacteria.
• Ensure the patient of receiving compatible blood/blood components by completing blood typing, antibody screening, compatibility testing, and antibody identification procedures.
• Contribute to a safe and secure environment for patients, visitors, physicians and co-workers by following established standards and procedures, complying with legal regulations.
• Maintain patient confidence by keeping laboratory information confidential.
• Adherence to organizational policies and procedures, professional standards, federal, state, and local requirements standards.
• Take inventory of laboratory supplies and ensure adequate stock levels for essential commodities.
• Preparing of daily/weekly report of all laboratory investigations
• Enhance laboratory services and organization’ reputation by accepting ownership for accomplishing new and different tasks; exploring opportunities to add value to job accomplishments.
Requirements:
• Relevant College of Health Certificate
• Practicing and valid license.
• The ideal candidate MUST be resident in OPIC estate, Kara, Berger or environs.
• Good documentation and effective laboratory quality management system skills
• A minimum 1+ year working experience in similar role.
• A team player and accountable for the quality and integrity of laboratory services

Interested and qualified candidates should forward their CV to: hr@excareng.com using the position as subject of email as well as the code

StreSERT Services Limited - Our client is a member of a group of companies licensed and well established in Insurance services. The Company offers life and non-life insurance products and services to individuals and institutions across Nigeria whilst also offering asset/investment management services, medical insurance solutions and pension fund administration through its three subsidiaries.

We are recruiting on behalf of our client to fill the position below:

Job Title: Sales Advisor

Locations: Lagos: Apapa, Onikan, Fadeyi, Surulere, Festac, Alausa, Opebi, Ogba, Lekki, Ikota, Gbagada

Responsibilities (Marketing/Sales)
• Develop base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects.
• Determine clients’ particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals.
• Sales/marketing of the different insurance product & services.
• Develop a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
• Complete coverage by delivering policy; planning future follow-up visits and evaluations of needs.
• Planning persuasive approaches and pitches that will convince potential clients to do business with the organization.

Job Expectations:
• To improve the organization’s market position and achieve financial growth by getting new clients and retaining them.
• To builds key customer relationships, identify business opportunities, negotiate and close business deals and maintain extensive knowledge of current market conditions.
• To manage existing clients and ensure they stay satisfied and positive.

Requirements
• 26 years or older with minimum HND/Bachelor’s degree
• Interested in building a career in sales as this is a career and not contract job
• Previous marketing/sales experience is an added advantage
• Computer literacy and must have a smart phone or laptop/PC to work with
• Ability to learn fast and adapt to change
• Communication and presentation skills

Value Proposition
• Base pay is N50, 000.00 per month+ commission which is tied to every transaction booked by the PSS (without a broker intermediary).
• Quarterly and Annual Bonus for set thresholds based on levels.
• Career path to move up the ladder is strictly based on performance.
• Base pay increases based on level within the career path.
• Once confirmed, you will be entitled to health care insurance which includes spouse and 4 children.
• There’s opportunity to become business owner in the future supported by the company through the Franchise programme.
• Empowerment through relevant technical and soft skill trainings.
• Majority of earnings will come from fee earned upon meeting and/or surpassing targets. N75k can be earned when the monthly target of N300k is met.

How to Apply
Interested and qualified candidates should forward their CV to: outsourcing@stresertservices.com using “PSS_LOCATION” e.g "PSS_APAPA" as the subject of the application.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Delivery Specialist

Locations: Benin (Edo State), Owerri (Imo state), Kano municipal (Kano state), Asaba (Delta state), Warri (Delta state)
Job Summary
As a Delivery Specialist, you'll have a critical role in guaranteeing a smooth and efficient onboarding process for our customers. Your primary responsibility will be to deliver POS devices to our customers' locations, giving them the necessary equipment to access our digital ecosystem. You'll also offer initial training and support to customers, ensuring they understand our products and services. Exceptional communication skills, attention to detail, and a customer-focused mindset are essential for this role.
Role and Responsibilities
● Delivery and retrieval of POS Devices: You will be responsible for the timely and efficient delivery or retrieval of Point-of-Sale (POS) devices to our customers' locations. This involves preparing the POSs, planning routes, and ensuring that the devices are delivered accurately and on time.

● Customer Onboarding: You will facilitate the onboarding process for customers by providing them with the necessary equipment to access our digital ecosystem. This includes explaining the features and benefits of our products and ensuring that customers have a smooth transition into using our services.

● Training and Support: You will provide initial training to customers on how to use the POS devices and navigate our digital ecosystem. This includes demonstrating the
functionalities, answering questions, and addressing any technical issues that may arise. You will be their primary point of contact for support during the onboarding phase, and an important contact if they have any problems with the POS.

● Customer Engagement: You will engage with customers in a friendly and professional manner, building rapport and fostering positive relationships. You will actively listen to their feedback, address their concerns, and provide solutions to ensure their satisfaction with our services.

● Quality Assurance: You will ensure that all delivered POS devices are in optimal working condition and meet quality standards. If any issues are identified, you will follow the necessary procedures to troubleshoot and resolve them promptly.

● Collaboration and reporting: You will collaborate closely with cross-functional teams, including logistics back office, customer support, and product development, to share insights, gather feedback, and contribute to the overall enhancement of our services. You will also report any issues, challenges, or customer feedback to the appropriate teams within the organization, contributing to continuous improvement and optimization of our processes.



Requirements for the role

● Excellent communication skills, with the ability to explain technical concepts to non-technical individuals.

● Strong problem-solving and troubleshooting abilities, with keen attention to detail.

● Exceptional time management and organizational skills, ensuring timely delivery and efficient customer support.

● Ability to work independently and as part of a team, collaborating with various internal departments to resolve customer issues.

● Experience in customer service or a similar role is a plus.

● Familiarity with POS devices and digital payment systems is a plus.

● Valid driver's license and clean driving record.

● Training and development.

● Needs to have a vehicle to move (Bike or Car)

The compensation structure is:

Salary: 30,000

Fuel allowance: 30,000

Data allowance: 5,000

Total compensation: 65,000

Additional: Bonus per terminal retrieved (Can vary to 1,500 to 5,000 per terminal retrieved).

A further breakdown of this is: Top wise Terminal gets 5,000/terminal.

H9 Terminal gets 1500/terminal).
Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “DS-SSL-Location” as subject of the mail.
Example: “DS-SSL-BENIN” as the subject of the mail.

StreSERT Service Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Warehouse Assistant

Location: Ikeja

Job Summary:
The hired candidate will be in charge of managing finish goods product in the warehouse.

Duties and Responsibilities
• Reliably pull and process orders, logging items as required
• Accurately restock incoming items, logging items as required
• Check all incoming and outgoing orders for accuracy
• File requests for necessary items when stock is low
• Demonstrate commitment to all safety standards at all times
• Perform inventory control checks
• Work cooperatively with team members and supervisors
• Use equipment properly and maintain it as needed
• Keep the warehouse clean and organized
• Report any order discrepancies or issues to management ASAP

Requirements and Qualifications
• Qualification – OND candidates preferably
• Warehouse work experience is a plus
• Basic computer skills for maintaining inventory logs and databases
• Good communication skills, both written and verbal
• OND in any social science course with a well grounded knowledge of the computer (Excel, MsWord) and an additional knowledge of logistics .
• OND in any social science course with a well grounded knowledge of the computer (Excel , MsWord) and an additional knowledge of logistics .
• Preferably Male

Salary
• Monthly Take Home– N70,000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “WHO-STR” as subject of the mail.

StreSERT Services Limited - Our client is a member of a group of companies licensed and well established in Insurance services. The Company offers life and non-life insurance products and services to individuals and institutions across Nigeria whilst also offering asset/investment management services, medical insurance solutions and pension fund administration through its three subsidiaries.

We are recruiting on behalf of our client to fill the position below:

Job Title: Sales Advisor

Locations: Lagos: Apapa, Onikan, Fadeyi, Surulere, Festac, Alausa, Opebi, Ogba, Lekki, Ikota, Gbagada

Responsibilities (Marketing/Sales)
• Develop base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects.
• Determine clients’ particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals.
• Sales/marketing of the different insurance product & services.
• Develop a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
• Complete coverage by delivering policy; planning future follow-up visits and evaluations of needs.
• Planning persuasive approaches and pitches that will convince potential clients to do business with the organization.

Job Expectations:
• To improve the organization’s market position and achieve financial growth by getting new clients and retaining them.
• To builds key customer relationships, identify business opportunities, negotiate and close business deals and maintain extensive knowledge of current market conditions.
• To manage existing clients and ensure they stay satisfied and positive.

Requirements
• 26 years or older with minimum HND/Bachelor’s degree
• Interested in building a career in sales as this is a career and not contract job
• Previous marketing/sales experience is an added advantage
• Computer literacy and must have a smart phone or laptop/PC to work with
• Ability to learn fast and adapt to change
• Communication and presentation skills

Value Proposition
• Base pay is N50, 000.00 per month+ commission which is tied to every transaction booked by the PSS (without a broker intermediary).
• Quarterly and Annual Bonus for set thresholds based on levels.
• Career path to move up the ladder is strictly based on performance.
• Base pay increases based on level within the career path.
• Once confirmed, you will be entitled to health care insurance which includes spouse and 4 children.
• There’s opportunity to become business owner in the future supported by the company through the Franchise programme.
• Empowerment through relevant technical and soft skill trainings.
• Majority of earnings will come from fee earned upon meeting and/or surpassing targets. N75k can be earned when the monthly target of N300k is met.

How to Apply
Interested and qualified candidates should forward their CV to: outsourcing@stresertservices.com using “PSS_LOCATION” e.g "PSS_APAPA" as the subject of the application.

VACANCY FOR CUSTOMER SERVICE

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Customer Service

Location: Uyo(Akwa Ibom), Calabar(Cross River)

Job Summary
A Customer Service Representative will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Duties and Responsibilities
• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Candidates should possess OND/HND qualification only.

Salary
Monthly Take Home– N102,000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using the Location as the Subject of the mail E.g “CSR-UYO” Or “CSR-CALABAR" as subject of the mail.

VACANCY FOR CUSTOMER SERVICE

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Customer Service

Location: Calabar, Cross River.

Job Summary
A Customer Service Representative will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Duties and Responsibilities
• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Candidates should possess OND/HND qualification only.

Salary
Monthly Take Home– N102,000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “CSR-CALABAR" as subject of the mail.

VACANCY FOR BANK TELLER
StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Bank Teller

Location: Uyo, Akwa-Ibom, Calabar

Job Summary
We are searching for an organized, attentive Bank Teller to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals.

Duties and Responsibilities
• Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
• Accept cash and checks for deposit and check accuracy of deposit slip
• Process cash withdrawals
• Perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency
• Perform services for customers such as ordering bank cards and checks
• Receive and verify loan payments, mortgage payments and utility bill payments
• Record all transactions promptly, accurately and in compliance with bank procedures
• Balance currency, cash and checks in cash drawer at end of each shift
• Answer inquiries regarding checking and savings accounts and other bank related products and services.
• Attempt to resolve issues and problems with customer's accounts
• Explain, advise on and promote bank products and services to customers
• Ensure compliance with all internal controls and established policies and procedures
• Perform other tasks as assigned.


Education and Experience
• Candidates with OND/HND qualification only.
• 1-2 years of experience as a teller or in a related field preferred
• Clerical, administrative, cash handling, sales or customer service experience preferred
• Knowledge of customer service principles
• Ability to use Microsoft Office products

Key Skills and Competencies
• strong numerical ability
• good listening and communication skills
• customer service orientation
• accuracy and attention to detail
• time management
• problem solving
• honesty and integrity
• teamwork
• stress tolerance

Salary
Monthly Take Home– N102, 000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using the location as the subject of the mail. E.g ‘TELLER-UYO’ or “TELLER-CALABAR”.

StreSERT Service Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Warehouse Assistant

Location: Ikeja

Job Summary:
The hired candidate will be in charge of managing finish goods product in the warehouse.

Duties and Responsibilities
• Reliably pull and process orders, logging items as required
• Accurately restock incoming items, logging items as required
• Check all incoming and outgoing orders for accuracy
• File requests for necessary items when stock is low
• Demonstrate commitment to all safety standards at all times
• Perform inventory control checks
• Work cooperatively with team members and supervisors
• Use equipment properly and maintain it as needed
• Keep the warehouse clean and organized
• Report any order discrepancies or issues to management ASAP

Requirements and Qualifications
• Qualification –minimum of OND
• Warehouse work experience is a plus
• Basic computer skills for maintaining inventory logs and databases
• Good communication skills, both written and verbal
• OND in any social science course with a well grounded knowledge of the computer (Excel, MsWord) and an additional knowledge of logistics .
• OND in any social science course with a well grounded knowledge of the computer (Excel , MsWord) and an additional knowledge of logistics .
• Preferably Male

Salary
• Monthly Take Home– N70,000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “WHO-STR” as subject of the mail.

Job role: DIRECT SALES AGENT FOR MICROFINANCE BANK

Location: ACROSS ALL STATES IN NIGERIA

Salary: 130,000

Responsibilities
● Source for new clients and expand client network in the retail marketplace (Merchants and consumers) daily.
● Develop and maintain market dominance by ensuring acquisition, retention, and Month on Month growth in acquisition.
● Drive corporate strategy in Markets, Partnership, Aggregators and Supply value chain.
● Monitor performance of Merchants, consumer behavior and provide market intelligence to the team.
● Proper Branding and training of Merchants and partners.
● Comply with rules, regulations and legislation governing the financial services industry.
● Consistently deliver monthly OKR.
● Any other responsibility may be assigned by the Head of sales.

Qualifications & Skills
● A First Degree HND / BSC
● 1 - 3 years relevant work experience in a financial organization/FMCG/Retail/Wholesale market.
● Strong command of excel and PPT.
● Strong persuasive & negotiation skills.
● Must have a Smartphone.
● Excellent analytical and time management skills.
● Teamwork skills with effective problem-solving.
Benefits
● Competitive Salary
● Conveyance Allowance
● Airtime Allowance
● Commission

How to Apply: Send your CV to outsourcing@stresertservices.com, using DSA- STATE as the subject of the mail. E.g; DSA-LAGOS.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Delivery Specialist

Locations: Lagos, Oyo, Abuja.
Job Summary
As a Delivery Specialist, you'll have a critical role in guaranteeing a smooth and efficient onboarding process for our customers. Your primary responsibility will be to deliver POS devices to our customers' locations, giving them the necessary equipment to access our digital ecosystem. You'll also offer initial training and support to customers, ensuring they understand our products and services. Exceptional communication skills, attention to detail, and a customer-focused mindset are essential for this role.
Role and Responsibilities
● Delivery and retrieval of POS Devices: You will be responsible for the timely and efficient delivery or retrieval of Point-of-Sale (POS) devices to our customers' locations. This involves preparing the POSs, planning routes, and ensuring that the devices are delivered accurately and on time.

● Customer Onboarding: You will facilitate the onboarding process for customers by providing them with the necessary equipment to access our digital ecosystem. This includes explaining the features and benefits of our products and ensuring that customers have a smooth transition into using our services.

● Training and Support: You will provide initial training to customers on how to use the POS devices and navigate our digital ecosystem. This includes demonstrating the
functionalities, answering questions, and addressing any technical issues that may arise. You will be their primary point of contact for support during the onboarding phase, and an important contact if they have any problems with the POS.

● Customer Engagement: You will engage with customers in a friendly and professional manner, building rapport and fostering positive relationships. You will actively listen to their feedback, address their concerns, and provide solutions to ensure their satisfaction with our services.

● Quality Assurance: You will ensure that all delivered POS devices are in optimal working condition and meet quality standards. If any issues are identified, you will follow the necessary procedures to troubleshoot and resolve them promptly.

● Collaboration and reporting: You will collaborate closely with cross-functional teams, including logistics back office, customer support, and product development, to share insights, gather feedback, and contribute to the overall enhancement of our services. You will also report any issues, challenges, or customer feedback to the appropriate teams within the organization, contributing to continuous improvement and optimization of our processes.



Requirements for the role

● Excellent communication skills, with the ability to explain technical concepts to non-technical individuals.

● Strong problem-solving and troubleshooting abilities, with keen attention to detail.

● Exceptional time management and organizational skills, ensuring timely delivery and efficient customer support.

● Ability to work independently and as part of a team, collaborating with various internal departments to resolve customer issues.

● Experience in customer service or a similar role is a plus.

● Familiarity with POS devices and digital payment systems is a plus.

● Valid driver's license and clean driving record.

● Training and development.

● Needs to have a vehicle to move (Bike or Car) - mandatory

The compensation structure is:

Salary: 60,000

Fuel allowance: 30,000

Data allowance: 5,000

Total compensation: 100,000

Additional: Bonus per terminal retrieved (Can vary to 1,500 to 5,000 per terminal retrieved).

A further breakdown of this is: Top wise Terminal gets 5,000/terminal.

H9 Terminal gets 1500/terminal).
Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “DS-SSL-Location” as subject of the mail.
Example: “DS-SSL-LAGOS” as the subject of the mail.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: BENEFITS AND CLAIMS SUPPORT OFFICER

Location: Ikeja, Ilupeju

Job Overview

BENEFITS AND CLAIMS SUPPORT OFFICER

The Life Benefits and Claims team is seeking to recruit young, self-motivated, and talented staffs to join the team. The successful candidates will assist the rest of the team to identify business' needs and implement plans to actualize the organization’s goals.
The incumbent’s responsibilities are to secure information on the insurance policies to verify the accuracy and completeness of information on claims, applications and related documents and analyses such information to produce reports that feed into decision making process on all insurance cases

Functions and Responsibilities
• Supervise all insurance claims in line with insurance policies.
• Handle claims linked to social protection (claims in respect of work related accidents, other accidents, death.
• Assist the Team Leader in setting up insurance cover for customers.
• Monitor the performance of insurance coverage on clients and report to the Team Leader of any discrepancies.
• Assist the Team Leader in setting up a complimentary Health Insurance Cover for clients and their beneficiaries including retirees and their eligible beneficiaries.
• Monitor the performance of Complimentary Health Insurance Cover and report any cases of abuse.
• Collect and analyze data on all claims related to social protection, life insurance, Bank movable and fixed assets including public liabilities.
• Prepare monthly reports for the attention of the Team Leader.
• Prepare quarterly reports that will aid decision making
• Communicate with Insurance brokers to obtain information necessary for processing claims.
• In consultation with the Finance department, ensure timely settlement of premiums.
• Perform any other duties as assigned by the Supervisor.
Any other additional tasks that may be assigned as required by the business.

Qualifications:
• B.sc / HND in Insurance, Business Administration or any related social Sciences or Art discipline.
Minimum Experience:

Minimum of 1 - 2 years’ experience in insurance, broking, risk management and reinsurance or related field

Skills / Competence Requirements (Job Specific)
• Having private sector experience will be an added advantage.
• Ability to maintain accurate records and provide regular reports on insurance claims.
• Ability to work under pressure of deadlines.
• Ability to work sensitively in a multicultural environment and build effective working relations with clients and colleagues.
• Ability to identify and understands relationships, constraints and pressures affecting others.
• Show effective negotiating and interpersonal skills.
• Show problem solving and analytical skills.
• Be innovative and creative.
• Ability to identify and resolve problems.
• Demonstrable understanding and application of insurance principles and processes.

Salary
 Monthly Take Home– N100,000

Method of Application

Applicants who meet the requirements listed above should forward their CVs to
‘outsourcing@stresertservices.com’ using the Job title as subject of the application.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Receptionist

Locations: Lagos Island; MARINA, CMS

Job Summary:
The hired candidate will act as the first point of contact on behalf of the company, Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.

Job Duties:
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Dealing with compliant tactfully, calmly and politely
• Reporting and documenting issues for resolutions.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
• Any other duty as assigned from time to time.

Qualification & Skills:
• HND/B Sc.
• Minimum of One year as a Receptionist
• Must possess Telephone Skills, Listening & verbal Communication Skills, Microsoft Office Skills, Professionalism, Customer Focus, Informing Others, Handles Pressure.
• Maximum of 30 years of age.

Salary
• Monthly Take Home– N93,000
Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using REP-SSL as subject of the mail