₦airaland Forum

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Travel Insurance Sales/Processing Officer

Location: Lekki

Job Summary
A Travel Insurance Sales/ Processing Officer is responsible for selling travel insurance policies to customers and processing insurance claims when necessary.

Duties and Responsibilities
• Identifying potential customers, explaining policy details to customers, processing insurance claims, and maintaining accurate records of customer interactions.
• To consistently achieve/exceed individual and team KPIs and target.
• To respond quickly and professionally to all incoming sales enquires, listening carefully to client needs and using your product knowledge to correctly select right policy to meet customer requirements. All questions must be dealt with in a positive and professional manner, using appropriate product knowledge
• To provide an excellent customer experience by maintaining a high level of service at all times. This includes pro-actively returning/following up customer calls regarding new/renewed policies - and ensuring you have all the relevant information to hand in order for them to make a decision.
• To accurately complete medical screening of clients for travel insurance quotes using IT systems.
• To accurately complete administrative work/documentation as and when required. This includes inputting and maintaining customer records with accurate, high quality policy information in order to keep an up-to-date knowledge of customer activity. All conversations and transactions must be clearly documented, but customer confidentiality must be maintained at all times.
• To attend, prepare for and participate in one-to-one/team meetings that will review/guide performance (including appraisals), share ideas and initiatives, communicate objectives and agree sales plans/focus.
• To attend internal/external training sessions as appropriate in order to increase skill set. Plus be responsible for continually updating your own product, market and competitor knowledge as well as sharing best practice skills with colleagues.
• To undertake special projects and tasks as and when required.


Qualification/Requirements
• BSc. / HND in any Social Sciences or similar field.
• Minimum of 1 year experience.
• A unique combination of sales and good communications skills
• Ability to establish, develop and maintain positive business and customer relationships.
• Excellent knowledge of MS Office
• Ability to prioritize time management and organizational skills
• Highly motivated and target driven with a proven track record in account reconciliation and sales
• He / She must reside on the Island or its environment.

Monthly Take Home: N87,000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using the Job Title as subject of the application.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Travel Insurance Sales/Processing Officer

Location: Lekki

Job Summary
A Travel Insurance Sales/ Processing Officer is responsible for selling travel insurance policies to customers and processing insurance claims when necessary.

Duties and Responsibilities
• Identifying potential customers, explaining policy details to customers, processing insurance claims, and maintaining accurate records of customer interactions.
• To consistently achieve/exceed individual and team KPIs and target.
• To respond quickly and professionally to all incoming sales enquires, listening carefully to client needs and using your product knowledge to correctly select right policy to meet customer requirements. All questions must be dealt with in a positive and professional manner, using appropriate product knowledge
• To provide an excellent customer experience by maintaining a high level of service at all times. This includes pro-actively returning/following up customer calls regarding new/renewed policies - and ensuring you have all the relevant information to hand in order for them to make a decision.
• To accurately complete medical screening of clients for travel insurance quotes using IT systems.
• To accurately complete administrative work/documentation as and when required. This includes inputting and maintaining customer records with accurate, high quality policy information in order to keep an up-to-date knowledge of customer activity. All conversations and transactions must be clearly documented, but customer confidentiality must be maintained at all times.
• To attend, prepare for and participate in one-to-one/team meetings that will review/guide performance (including appraisals), share ideas and initiatives, communicate objectives and agree sales plans/focus.
• To attend internal/external training sessions as appropriate in order to increase skill set. Plus be responsible for continually updating your own product, market and competitor knowledge as well as sharing best practice skills with colleagues.
• To undertake special projects and tasks as and when required.


Qualification/Requirements
• BSc. / HND in any Social Sciences or similar field.
• Minimum of 1 year experience.
• A unique combination of sales and good communications skills
• Ability to establish, develop and maintain positive business and customer relationships.
• Excellent knowledge of MS Office
• Ability to prioritize time management and organizational skills
• Highly motivated and target driven with a proven track record in account reconciliation and sales
• He / She must reside on the Island or its environment.

Monthly Take Home: N87,000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using the Job Title as subject of the application.

Stresert Services Limited - Our client, is recruiting suitably qualified candidates to fill the position below:

Job Title: Professional Driver

Location: Lagos Island, Lekki, Ajah

Requirements
• Professional Drivers with minimum of SSCE
• Valid Driver’s license and Lagos State Drivers’ Institute Certificate urgently needed in any part of the Lagos metropolis.
• He must have adequate knowledge of traffic laws and adhere strictly to them

Salary
Attractive

How to Apply
Applicants who meet the requirements listed above should forward CVs to ‘outsourcing@stresertservices.com’ using the position as subject of the mail.

StreSERT Services Limited - Our client, a Commercial Bank, is currently recruiting suitably and qualified candidates for the position below:

Job Title: Direct Sales Agent (DSA)

Location: Lagos, Aba, Abeokuta, Abuja, Asaba, Benin, Calabar, Ekpoma, Enugu, Ibadan, Jos, Kaduna, Kano, Makurdi, Onitsha, Osogbo, Owerri, Portharcourt, Uyo, Warri, Yenogoa, Yola
Job Overview
As a Direct Sales Agent, you will be responsible for creating customer awareness of companies' products and services, opening and managing new accounts to potential customers and closing sales.

Responsibilities and Duties
• Meeting or exceeding weekly, monthly, and yearly sales quotas.
• Canvassing assigned territories to present company products to potential customers.
• Assisting management in identifying viable marketing and pricing strategies.
• Attending trade shows and other industry-related events.
• Preparing sales proposals for potential buyers.
• Completing regular sales reports specifying the number of sales made.
• Demonstrating product features to customers.
• Contacting leads and setting up appointments to present company products.
• Completing order forms and submitting them for processing.

Qualifications, Competences & Skills Required

• Not more than 30years Old.
• OND / HND / B.Sc. in any relevant discipline
• Proven sales experience.
• The ability to retain important information.
• Effective communication skills.
• Exceptional customer service skills.
• Sound consultative selling skills.
• Excellent networking skills.
• Strong negotiation skills.

Salary
• Monthly Take Home– N50,000 (This is asides from commission)

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “DSA-LOCATION” e.g. “DSA-LAGOS” as subject of the mail.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Service Executive

Location: Lagos State

Job Summary
A Customer Service Executive will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Duties and Responsibilities
• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements
• Proven customer support experience or experience as a Client Service Representative
• HND in Secretarial Studies (Office Technology & Management) or other related courses with minimum of an Upper Credit
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Numeracy and data analytics skills
• Ability to multi-task, prioritize, and manage time effectively
• Age: Not more than 27 years

Salary
• Monthly Take Home– N85,000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “SE-SSL” as subject of the mail.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Personal Assistant

Location: Victoria Island

Responsibilities and Duties
• Act as the point of contact between the manager and internal/external clients
• Screen and direct phone calls and distribute correspondence
• Handle requests and queries appropriately
• Manage diary and schedule meetings and appointments
• Make travel arrangements
• Take dictation and minutes
• Source office supplies
• Produce reports, presentations and briefs
• Devise and maintain office filing system

Requirements, Skills & Qualifications
• Minimum of 2 years of experience as a personal assistant would be advantageous.
• HND/BSc in Management or Social Science
• Knowledge of office management systems and procedures
• Extensive experience in creating documents and spreadsheets, using office
software such as Ms Word, Excel, and PowerPoint
• Advanced typing, note-taking, recordkeeping, outstanding organizational and
time management skills
• Up-to-date with the latest office gadgets and applications
• Ability to multitask and prioritize daily workload
• Excellent verbal and written communications skills
• Ability to manage internal and external correspondence.
• Proficiency in appointment scheduling software such as Ms Outlook, as well as
call forwarding
• Discretion and confidentiality
• Certification in Secretarial work, office administration or related training would
be considered an advantage
• Preferable Male

Salary
Monthly Take Home– 100,000 – 150,000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “PA-AIL” as subject of the mail.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Customer Service

Location: Abuja, Lagos, Benin, Portharcourt, Warri, Ibadan

Job Summary
A Customer Service Representative will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Duties and Responsibilities
• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Candidates should possess OND qualification only.

Salary
Monthly Take Home– N80,000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “CSR-LOCATION” e.g. “CSR-ABUJA” as subject of the mail.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Bank Teller

Location: Portharcourt, Benin, Abuja, Lagos, Ibadan

Job Summary
We are searching for an organized, attentive Bank Teller to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals.

Duties and Responsibilities
• Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
• Accept cash and checks for deposit and check accuracy of deposit slip
• Process cash withdrawals
• Perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency
• Perform services for customers such as ordering bank cards and checks
• Receive and verify loan payments, mortgage payments and utility bill payments
• Record all transactions promptly, accurately and in compliance with bank procedures
• Balance currency, cash and checks in cash drawer at end of each shift
• Answer inquiries regarding checking and savings accounts and other bank related products and services.
• Attempt to resolve issues and problems with customer's accounts
• Explain, advise on and promote bank products and services to customers
• Ensure compliance with all internal controls and established policies and procedures
• Perform other tasks as assigned.


Education and Experience
• Candidates with OND qualification only.
• 1-2 years of experience as a teller or in a related field preferred
• Clerical, administrative, cash handling, sales or customer service experience preferred
• Knowledge of customer service principles
• Ability to use Microsoft Office products

Key Skills and Competencies
• strong numerical ability
• good listening and communication skills
• customer service orientation
• accuracy and attention to detail
• time management
• problem solving
• honesty and integrity
• teamwork
• stress tolerance

Salary
Monthly Take Home– N80, 000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using ‘TELLER-LOCATION’ e.g. ‘TELLER-PORTHARCOURT as subject of the mail

StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated solutions in different areas that ensure business objectives are achieved.

We are recruiting on behalf of our client to fill the position below:

Job Title: Reconciliation Officer

Location: Marina, Lagos State

Employment Type: Six (6) Months Contract (with possible extension)

JOB DESCRIPTION:
The main purpose of the Reconciliation Officer is to manage the bank accounts with various banks on daily basis, have an overall control over them, manage both deposits and payments and reconciling them on daily basis to the ERP as well to the sales/payment reports.

RESPONSIBILITIES
• Daily reconciliation of the bank balances in various bank institutions
• Daily reconciliation of the bank statements in various banks
• Managing bank book
• Analyzing data regarding bank accounts
• Reconcile SAP Trial Balance Reports to The bank statements
• Reconciliation of daily cash deposit from all corporate stores to the bank statement
• Generating bi-weekly reports on deposits


KEY COMPETENCY REQUIREMENTS
• Knowledge of Accounting and Finance
• Vast in accounting and credit control administration
• Understanding the customer
• Manages internal customer expectations effectively.
• Communication skills, spoken and written.
• People Management: Establish and maintain good client relationships, internally, externally at all levels.
• Analytical Skills &Negotiation Skills
• Proficiency in the use of Microsoft Office Suite; SAP is an advantage.
• Detail-oriented with expert knowledge of (GAAP) accounting procedures and financial reporting practices.
• Excellent verbal and written communication skills and the ability to summarize and present complex financial data in an organized, concise manner.
• Independent, mature, self-initiative and possesses positive attitude.
• Make decisions and exercise sound judgment.
• Ability to work a flexible schedule based on business needs.

JOB REQUIREMENTS
• BSc (2.2) & HND (Upper Credit) in Banking & Finance, Business Administration, Accounting or any related field
• Experience in the banking industry will be an added advantage.
• Age: Not more than 27 years
• Minimum of 1 years’ experience.
• Professional qualification will be an advantage.

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresert.com’ using job title as subject of the mail.

StreSERT Services Limited is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated solutions in different areas that ensure business objectives are achieved.

Job Title: Support Staff

Job Location: Lagos State

Job brief
We are looking for a reliable Support Staff to work with our team to keep it running and support the people who are involved in the organization’s main business

Responsibilities
• Identifying future hiring needs and developing job descriptions and specifications.
• Collaborating with department managers to compile a consistent list of requirements.
• Attracting suitable candidates through databases, online employment forums, social media, etc.
• Conducting interviews and sorting through applicants to fill open positions.
• Assessing applicants’ knowledge, skills, and experience to best suit open positions.
• Completing paperwork for new hires.
• Working with colleagues to ensure consistency of documentation practice across company.
• Promoting the company’s reputation and attractiveness as a good employment opportunity.
• Organizing an archiving system
• Labelling, sorting, and categorizing documents for ease of use.
• Retrieving documents upon request.
• Outlining a long-term storage strategy.
• Ensuring documentation integrity.
• Controlling access to documents.
• Removing documents that are obsolete.
• Utilizing storage software and applications for electronic filing.
• Responsible for document security and access
• Providing recruitment and documentation reports to team managers.

Requirements
• Minimum of OND in Management, Social Science, or any related field
• Proven work experience as a Recruiter, Documentation Specialist, or similar role.
• Hands on experience with various selection processes.
• Familiarity with HR databases, Applicant Tracking Systems (ATS) and Candidate Management Systems (CMS).
• Good problem-solving abilities and Commitment to helping others.
• Excellent communication and interpersonal skills.
• Strong attention to details.
• Proficient computer skills and ability to operate general office equipment.

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresert.com’ using the Job Title as subject of the mail

Stresert Services Limited - Our client, is recruiting suitably qualified candidates to fill the position below:

Job Title: Professional Driver

Location: Lagos Island & Lagos Mainland

Requirements
• Professional Drivers with minimum of SSCE
• Valid Driver’s license and Lagos State Drivers’ Institute Certificate urgently needed in any part of the Lagos metropolis.
• He must have adequate knowledge of traffic laws and adhere strictly to them

Salary
Attractive

How to Apply
Applicants who meet the requirements listed above should forward CVs to ‘outsourcing@stresertservices.com’ using the position as subject of the mail.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

JOB TITLE: Dispatch Rider

LOCATION: Lagos

RESPONSIBILITIES
• Ride company’s motorcycle to accomplish official duties.
• Transport and Receive/deliver items quickly by motorcycle (Items can include packages/document
• Record and maintain all dispatch documents (such as dispatch log book records and consignment notes)
• Sign for packages on collection from client/mailroom and get an appropriate person to sign for it upon delivery
• Must observe all HSE driving policies to ensure the consistent safety of documents and motorcycle.
• Report all matters relating to assigned motorcycle to the supervisor.
• Ensure assigned motorcycle documents/particulars are updated and valid.
• Ensure motorcycle is cleaned regularly
• Ensure delivery targets are met
• Any other duty that may be assigned from time to time.

JOB REQUIREMENTS
• Possess valid riders permit & Level A
• Good riding record
• Must enjoy motorcycling and be a skilled rider
• Must be physically fit, able to read and write
• Highly professional and able to work independently
• Ability to adhere to deadlines and work under pressure
• Polite and able to get along with people
• Have good literacy and numeracy skills for delivery and expenses records
• Have the ability to read and follow guides, plan and learn route (Google map)
• Minimum of SSCE
• Must have a smart phone.

Proposed salary:
N55, 000

How to Apply
Applicants who meet the requirements listed above should forward CVs to ‘outsourcing@stresertservices.com’ using the position as subject of the mail.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Personal Assistant

Location: Victoria Island

Responsibilities and Duties
• Act as the point of contact between the manager and internal/external clients
• Screen and direct phone calls and distribute correspondence
• Handle requests and queries appropriately
• Manage diary and schedule meetings and appointments
• Make travel arrangements
• Take dictation and minutes
• Source office supplies
• Produce reports, presentations and briefs
• Devise and maintain office filing system

Requirements, Skills & Qualifications
• Minimum of 2 years of experience as a personal assistant would be advantageous.
• HND/BSc in Management or Social Science
• Knowledge of office management systems and procedures
• Extensive experience in creating documents and spreadsheets, using office
software such as Ms Word, Excel, and PowerPoint
• Advanced typing, note-taking, recordkeeping, outstanding organizational and
time management skills
• Up-to-date with the latest office gadgets and applications
• Ability to multitask and prioritize daily workload
• Excellent verbal and written communications skills
• Ability to manage internal and external correspondence.
• Proficiency in appointment scheduling software such as Ms Outlook, as well as
call forwarding
• Discretion and confidentiality
• Certification in Secretarial work, office administration or related training would
be considered an advantage
• Preferable Male

Salary
• Monthly Take Home– 100,000 – 150,000

Method of Application
• Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “PA-AIL” as subject of the mail.

StreSERT Services Limited - Our client, a Commercial Bank, is currently recruiting suitably and qualified candidates for the position below:

Job Title: Direct Sales Agent (DSA)

Location: Lagos, Aba, Abeokuta, Abuja, Asaba, Benin, Calabar, Ekpoma, Enugu, Ibadan, Jos, Kaduna, Kano, Makurdi, Onitsha, Osogbo, Owerri, Portharcourt, Uyo, Warri, Yenogoa, Yola

Job Overview
As a Direct Sales Agent, you will be responsible for creating customer awareness of companies' products and services, opening and managing new accounts to potential customers and closing sales.

Responsibilities and Duties
• Meeting or exceeding weekly, monthly, and yearly sales quotas.
• Canvassing assigned territories to present company products to potential customers.
• Assisting management in identifying viable marketing and pricing strategies.
• Attending trade shows and other industry-related events.
• Preparing sales proposals for potential buyers.
• Completing regular sales reports specifying the number of sales made.
• Demonstrating product features to customers.
• Contacting leads and setting up appointments to present company products.
• Completing order forms and submitting them for processing.

Qualifications, Competences & Skills Required

• Not more than 30years Old.
• OND / HND / B.Sc. in any relevant discipline
• Proven sales experience.
• The ability to retain important information.
• Effective communication skills.
• Exceptional customer service skills.
• Sound consultative selling skills.
• Excellent networking skills.
• Strong negotiation skills.

Salary
• Monthly Take Home– N50,000 (This is asides from commission)

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “DSA-LOCATION” e.g. “DSA-LAGOS” as subject of the mail

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Renewals Officer

Location: Lagos

Responsibilities and Duties
• Ensure achievement of 13th Month Renewal Collection targets
• Ensure achievement of 13th Persistency targets
• Ensure Retention of customers and improve surrender retention
• Training and sensitizing agency on 13th month
• Monitoring 13th at all levels throughout agency
• Planning, strategizing and implementation of various action plan for improving persistency, renewal collection and retention
• Launch and manage contest, R&R for Agency
• Identify opportunities to improve renewal collections through innovative means – through alternate modes of collection and data enrichment
• Analysis and data mining for strategy formulation and other related information
• Retain maximum policies by convincing the customers
• Skill and Personality Development of team Quantitative
• Manage overall cost for the renewal collection activity, improve collections through Vendors & Internal Sales Team
• Achieve 13th month Persistency Targets and Overall Collection targets

• Requirements, Skills & Qualifications
• Minimum of 2 years of Experience
• Must have training background
• Exposure to Insurance clients is preferred
• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Advanced analytics capability is a preferred skill

• Salary
• Monthly Take Home– N87,000

• Method of Application
• Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresert.com’ using the Job Title as subject of the mail.

StreSERT Services Limited - Our client is a member of a group of companies licensed and well established in Insurance services. The Company offers life and non-life insurance products and services to individuals and institutions across Nigeria whilst also offering asset/investment management services, medical insurance solutions and pension fund administration through its three subsidiaries.

We are recruiting on behalf of our client to fill the position below:

Job Title: Sales Advisor


Locations: Abeokuta, Lagos, Abuja, Port Harcourt, Ibadan, Uyo, Enugu, Benin

Responsibilities (Marketing/Sales)
• Develop base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects.
• Determine clients’ particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals.
• Sales/marketing of the different insurance product & services.
• Develop a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
• Complete coverage by delivering policy; planning future follow-up visits and evaluations of needs.
• Planning persuasive approaches and pitches that will convince potential clients to do business with the organization.

Job Expectations:
• To improve the organization’s market position and achieve financial growth by getting new clients and retaining them.
• To builds key customer relationships, identify business opportunities, negotiate and close business deals and maintain extensive knowledge of current market conditions.
• To manage existing clients and ensure they stay satisfied and positive.

Requirements
• 26 years or older with minimum HND/Bachelor’s degree
• Interested in building a career in sales as this is a career and not contract job
• Previous marketing/sales experience is an added advantage
• Computer literacy and must have a smart phone or laptop/PC to work with
• Ability to learn fast and adapt to change
• Communication and presentation skills

Value Proposition
• Base pay is N40, 000.00 per month+ commission which is tied to every transaction booked by the PSS (without a broker intermediary).
• Quarterly and Annual Bonus for set thresholds based on levels.
• Career path to move up the ladder is strictly based on performance.
• Base pay increases based on level within the career path.
• Once confirmed, you will be entitled to health care insurance which includes spouse and 4 children.
• There’s opportunity to become business owner in the future supported by the company through the Franchise programme.
• Empowerment through relevant technical and soft skill trainings.
• Majority of earnings will come from fee earned upon meeting and/or surpassing targets. N75k can be earned when the monthly target of N300k is met.

How to Apply
Interested and qualified candidates should forward their CV to: outsourcing@stresert.com using “PSS_LOCATION” e.g "PSS_ABEOKUTA" as the subject of the application.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Electrical Technician

Job Location: Lagos State

Job brief
We are looking for a reliable Electrical Technician to oversee all installation, repair and upkeep operations of the company’s facilities. You will be the one to ensure that your colleagues have the best physical resources available to complete their duties according to budget.

Responsibilities
• Maintaining a clean and safe environment.
• Perform regular preventive maintenance of electrical systems and generator.
• Maintain documentation of generators and electrical repairs/maintenance.
• Read and interpret equipment manual and work orders to perform required maintenance/repairs.
• Develop maintenance procedures and ensure implementation
• Carry out inspections of the facilities to identify and resolve issues
• Check electrical and hydraulic systems of buildings to ensure functionality
• Plan and oversee all repair and installation activities
• Monitor equipment inventory and place orders when necessary
• Monitor expenses and control the budget for maintenance
• Keep maintenance logs and report on daily activities
• Ensure health and safety policies are complied with.

Requirements
• Proven experience as Electrical Technician or other maintenance role
• Experience in planning maintenance operations
• Solid understanding of technical aspects of plumbing, carpentry, electrical systems etc.
• Working knowledge of facilities machines and equipment
• Ability to keep track of and report on activity
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership abilities
• Trade Test and relevant qualifications
• Valid Certified Maintenance Manager (CMM) will be a plus


Salary
• Monthly Take Home– N80,000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresert.com’ using the Job Title as subject of the mail.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: 13th Month/First Renewals Officer

Location: Lagos

Responsibilities and Duties
• Ensure achievement of 13th Month Renewal Collection targets
• Ensure achievement of 13th Persistency targets
• Ensure Retention of customers and improve surrender retention
• Training and sensitizing agency on 13th month
• Monitoring 13th at all levels throughout agency
• Planning, strategizing and implementation of various action plan for improving persistency, renewal collection and retention
• Launch and manage contest, R&R for Agency
• Identify opportunities to improve renewal collections through innovative means – through alternate modes of collection and data enrichment
• Analysis and data mining for strategy formulation and other related information
• Retain maximum policies by convincing the customers
• Skill and Personality Development of team Quantitative
• Manage overall cost for the renewal collection activity, improve collections through Vendors & Internal Sales Team
• Achieve 13th month Persistency Targets and Overall Collection targets

• Requirements, Skills & Qualifications
• Minimum of 2 years of Experience
• Must have training background
• Exposure to Insurance clients is preferred
• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Advanced analytics capability is a preferred skill

• Salary
• Monthly Take Home– N87,000

• Method of Application
• Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresert.com’ using the Job Title as subject of the mail

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: 13th Month/First Renewals Officer

Location: Lagos

Responsibilities and Duties
• Ensure achievement of 13th Month Renewal Collection targets
• Ensure achievement of 13th Persistency targets
• Ensure Retention of customers and improve surrender retention
• Training and sensitizing agency on 13th month
• Monitoring 13th at all levels throughout agency
• Planning, strategizing and implementation of various action plan for improving persistency, renewal collection and retention
• Launch and manage contest, R&R for Agency
• Identify opportunities to improve renewal collections through innovative means – through alternate modes of collection and data enrichment
• Analysis and data mining for strategy formulation and other related information
• Retain maximum policies by convincing the customers
• Skill and Personality Development of team Quantitative
• Manage overall cost for the renewal collection activity, improve collections through Vendors & Internal Sales Team
• Achieve 13th month Persistency Targets and Overall Collection targets

Requirements, Skills & Qualifications
• 3 to 4 years of Experience
• Must have training background
• Exposure to Insurance clients is preferred
• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Advanced analytics capability is a preferred skill

Salary
• Monthly Take Home– N87,000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresert.com’ using the Job Title as subject of the mail

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Bank Teller

Location: PORTHARCOURT, CALABAR, BENIN, WARRI

Job Summary
We are searching for an organized, attentive Bank Teller to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals.

Duties and Responsibilities
• Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
• Accept cash and checks for deposit and check accuracy of deposit slip
• Process cash withdrawals
• Perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency
• Perform services for customers such as ordering bank cards and checks
• Receive and verify loan payments, mortgage payments and utility bill payments
• Record all transactions promptly, accurately and in compliance with bank procedures
• Balance currency, cash and checks in cash drawer at end of each shift
• Answer inquiries regarding checking and savings accounts and other bank related products and services.
• Attempt to resolve issues and problems with customer's accounts
• Explain, advise on and promote bank products and services to customers
• Ensure compliance with all internal controls and established policies and procedures
• Perform other tasks as assigned.


Education and Experience
• Candidates with OND qualification only.
• 1-2 years of experience as a teller or in a related field preferred
• Clerical, administrative, cash handling, sales or customer service experience preferred
• Knowledge of customer service principles
• Ability to use Microsoft Office products

Key Skills and Competencies
• strong numerical ability
• good listening and communication skills
• customer service orientation
• accuracy and attention to detail
• time management
• problem solving
• honesty and integrity
• teamwork
• stress tolerance

Salary
Monthly Take Home– N80, 000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresert.com’ using ‘TELLER-LOCATION’ e.g. ‘TELLER-PORTHARCOURT as subject of the mail.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Receptionist

Locations: Lagos Island

Job Summary:
The hired candidate will act as the first point of contact on behalf of the company, Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.

Job Duties:
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Maintains security by following procedures; monitoring logbook; issuing visitor badges.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Dealing with compliant tactfully, calmly and politely
• Reporting and documenting issues for resolutions.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
• Any other duty as assigned from time to time.

Qualification & Skills:
• HND/B Sc. – Min 2.2/Lower Credit
• Minimum of One year as a Receptionist
• Must possess Telephone Skills, Listening & verbal Communication Skills, Microsoft Office Skills, Professionalism, Customer Focus, Informing Others, Handles Pressure.
• Maximum of 27 years of age.

Salary
• Monthly Take Home– N59,000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresert.com’ using RCP-FBS as subject of the mail

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Accountant

Location: Akure

Detailed Responsibilities
• Typing accurately, preparing and maintaining accounting documents and records
• Balance and maintain accurate ledgers
• Match purchase orders with invoices
• Record day to day financial transactions and complete the posting process
• Coordinate bank deposits and report financial results on a regular basis to management
• Monitor office expenses, imprest and tally and enter cash receipts
• Preparing bank deposits, general ledger postings and statements
• Bank statement reconciliation

JOB QUALIFICATIONS/REQUIREMENTS
• Candidate must possess a degree in Accounting.
• Must have minimum of 3 years experience in offering accounting support.
• Must be adept in the use of Accounting Software, Microsoft Excel and Word
• Must have verbal and written articulacy, professional discretion, integrity and efficiency.
• Solid understanding of basic bookkeeping and accounting payable/receivable principles
• Proven ability to calculate, post and manage accounting figures and financial records
• Data entry skills along with a knack for numbers
• Hands-on experience with spreadsheets
• Strong knowledge of generally accepted accounting principles
• Accuracy and attention to detail
• Well organized

Salary:
Monthly Take Home– N80, 000

How to Apply
Applicants who meet the requirements listed above should forward CVs to ‘outsourcing@stresert.com’ using “ACC-AKURE“ as subject of the mail.

StreSERT Services Limited - Our client, a Commodity Exports Company is seeking to employ suitably qualified candidates to fill the position below

Job Title: Accountant (Chartered with good knowledge of Nigeria Taxation)

Location: Akure

Job Summary
• Responsible for the company financial management function.
• Manages the accounts and ensures adequate financial controls.

Essential Duties & Responsibilities
• Oversees and directs all general accounting functions, including chart of accounts and general ledger, cash receipts and accounts receivable, accounts payable, fixed assets, petty cash, bank reconciliation and client trust accounts.
• Establishes and maintains appropriate internal controls to safeguard assets, to ensure proper accounting of transactions and to promote operational efficiency within the Accounts Unit.
• Prepares the company’s annual budget and cash flow projections.
• Uses and is familiar with the company’s financial computer systems, manuals and procedures. Maintains and updates procedural manual as needed.
• Maintains adequate records of all transactions and ensures that transactions are posted daily / weekly (i.e. local banking transactions, receipts, cheque payments, petty cash transactions, fee notes, etc).
• Conducts monthly bank reconciliation.
• Prepares the monthly Staff payroll and coordinates such matters with the Practice Manager.
• Responsible for the statutory deductions of PAYE Tax, Pension, Withholding Tax and VAT, and remittance to the relevant local authorities on a monthly basis.
• Coordinates / supervises the company’s annual audit in collaboration with the External Auditors.
• Prepares a schedule of monthly fee notes and clients’ payment status.
• Maintains proper inventory of the company’s assets through the Fixed Assets Register.
• Maintains records of staff travel advances and compilation of un-retired advances at the end of each month.
• Acts as an interface between the company and its bankers.
• Assists in the company’s debt collection efforts. Ensures receivables are paid in a timely manner.
• Supervises the work of the Accounts Clerk.
• Performs cash management functions. Ensures Client accounts are properly funded.
• Acts as back-up to the Practice Manager.
• Any other responsibility assigned by line manager.

Qualification & Other Attributes
• A graduate with back ground in Accounting.
• Chartered with good knowledge of Nigeria Taxation
• Minimum of 3 years core accounting duties with the ability to work without supervision.
• The Candidate must be an Associate member of ICAN or ACCA.
• Organizational skills with attention to detail.
• Reporting skills, deadline-oriented, time management.
• Reasoning ability, mathematical ability, and logical thinking skills.
• Problem solving and Effective time-management skills.
• Proficient with MS Office (word, excel, Power point) a MUST and knowledge of essential accounting software usage such as Peachtree, Sage, SAP, Tally etc.
• Excellent interpersonal and written communication skills.
• Only applicants from Ondo state and its environs will be considered.

Salary and Benefits
• Proposed salary is net monthly N150, 000

How to Apply
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresert.com’ using ‘CA-AKURE’ as subject of the mail.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Learning & Development Coordinator

Location: Ikeja

Job Summary:
The Learning Coordinator is responsible for improving the productivity of the organization's employees. This position assesses company-wide developmental needs to drive training initiatives and identifies and arranges suitable training solutions for employees. This position actively searches, creatively designs and implements effective methods to educate, enhance performance and recognize performance.

Duties/Responsibilities:
• Conduct needs assessment surveys in Agency to identify skills or knowledge gaps that need to be addressed
• Schedule monthly training calendar, prepare estimate budget
• Design brochures, and other promotion materials for scheduled events/programs
• Communicate training plans to target audience by using different media
• Register participants; send training invitations; pre-training materials
• Liaison with vendors, suppliers for training requirements, consumables and didactics
• Engage participants before training, during and after training
• Conduct post training assessments, feedback and support
• Prepare training reports and effectiveness analysis
• Manage department’s training materials, database and records, LMS, in-house training facilities and equipment

Education/Required Skills/Abilities:
• Bachelor's degree or equivalent in relevant field.
• Adept with a variety of multimedia training platforms and methods.
• Ability to evaluate and research training options and alternatives.
• Ability to design and implement effective training and development.
• Candidates should possess hands-on experience in L&, especially with an Insurance Agency.
• CIIN certificate/ relevant certificate will be an advantage.
• Prior work experience in a reputed company. Experience of working in a similar role.
• Work discipline; Financial acumen; Technology savvy; Numerical aptitude; entrepreneurial bent of mind.
• Presentable; Communication skills; Mobility


Salary – N87, 000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresert.com’ using the Job title as subject of the mail.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Data Analyst

Location: Lagos

Responsibilities and Duties
• Managing master data, including creation, updates, and deletion.
• Processing confidential data and information according to guidelines.
• Helping develop reports and analysis on existing customers.
• Troubleshooting the reporting database environment and reports.
• Training end users on new reports and dashboards.
• Providing technical expertise on data storage structures, data mining, and data cleansing.
• Supporting initiatives for data integrity and normalization.
• Analyse all relevant internal & external data in a bid to drive growth in terms of user acquisition and retention, flagging issues and suggesting opportunities for operational improvement.
• Build, monitor and evaluate web and mobile analytics dashboards and reports, also recommend improvements in execution for driving growth and better engagement.
• Perform robust cohort analysis using varying layers of segmentation.
• Create regular reports to keep track of growth experiments and channel performance.
• Support the ongoing analysis of business performance required to inform marketing and product development decisions on a day-to-day basis.
• Identify opportunities to improve renewal collections through innovative means - through alternate models of collection & data enrichment analysis and data mining for strategy formulation and other related information
• Generating reports from single or multiple systems

Requirements, Skills & Qualifications
• BSc. in Computer Science, Mathematics, Statistics or similar field
• 2 years of experience as a Data Analyst or similar role
• 2 years of experience with performing analysis in a database environment
• Experience with using a range of data analysis tools
• Familiarity with a scripting language (e.g. Python, Ruby)
• Sense of ownership and pride in your performance and its impact on company’s success
• Critical thinker
• Team player
• Good time-management skills
• Great interpersonal and communication skills
• Advanced analytics capability is a preferred skill
• Ideally experience with SAS, SPSSR or similar
• Understanding of multiple regression analyses
• Advanced excel a must; Pivot Tables, Macros preferred
• Ability to handle large volume of data

Salary
• Monthly Take Home– N87,000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresert.com’ using the Job Title as subject of the mail.

StreSERT Services Limited - Our client is a member of a group of companies licensed and well established in Insurance services. The Company offers life and non-life insurance products and services to individuals and institutions across Nigeria whilst also offering asset/investment management services, medical insurance solutions and pension fund administration through its three subsidiaries.

We are recruiting on behalf of our client to fill the position below:

Job Title: Sales Advisor


Locations: Abeokuta, Lagos, Abuja, Ilorin Port Harcourt, Ibadan, Uyo, Enugu, Benin, Minna, Kano

Responsibilities (Marketing/Sales)
• Develop base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects.
• Determine clients’ particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals.
• Sales/marketing of the different insurance product & services.
• Develop a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
• Complete coverage by delivering policy; planning future follow-up visits and evaluations of needs.
• Planning persuasive approaches and pitches that will convince potential clients to do business with the organization.

Job Expectations:
• To improve the organization’s market position and achieve financial growth by getting new clients and retaining them.
• To builds key customer relationships, identify business opportunities, negotiate and close business deals and maintain extensive knowledge of current market conditions.
• To manage existing clients and ensure they stay satisfied and positive.

Requirements
• 26 years or older with minimum HND/Bachelor’s degree
• Interested in building a career in sales as this is a career and not contract job
• Previous marketing/sales experience is an added advantage
• Computer literacy and must have a smart phone or laptop/PC to work with
• Ability to learn fast and adapt to change
• Communication and presentation skills

Value Proposition
• Base pay is N40, 000.00 per month+ commission which is tied to every transaction booked by the PSS (without a broker intermediary).
• Quarterly and Annual Bonus for set thresholds based on levels.
• Career path to move up the ladder is strictly based on performance.
• Base pay increases based on level within the career path.
• Once confirmed, you will be entitled to health care insurance which includes spouse and 4 children.
• There’s opportunity to become business owner in the future supported by the company through the Franchise programme.
• Empowerment through relevant technical and soft skill trainings.
• Majority of earnings will come from fee earned upon meeting and/or surpassing targets. N75k can be earned when the monthly target of N300k is met.

How to Apply
Interested and qualified candidates should forward their CV to: outsourcing@stresert.com using “PSS_LOCATION” e.g "PSS_ABEOKUTA" as the subject of the application.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Customer Service

Location: Abuja, Lagos, Benin, Calabar, Portharcourt, Warri

Job Summary
A Customer Service Representative will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Duties and Responsibilities
• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Candidates should possess OND qualification only.

Salary
Monthly Take Home– N80,000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresert.com’ using “CSR-LOCATION” e.g. “CSR-ABUJA” as subject of the mail.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Bank Teller

Location: PORTHARCOURT

Job Summary
We are searching for an organized, attentive Bank Teller to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals.

Duties and Responsibilities
• Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
• Accept cash and checks for deposit and check accuracy of deposit slip
• Process cash withdrawals
• Perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency
• Perform services for customers such as ordering bank cards and checks
• Receive and verify loan payments, mortgage payments and utility bill payments
• Record all transactions promptly, accurately and in compliance with bank procedures
• Balance currency, cash and checks in cash drawer at end of each shift
• Answer inquiries regarding checking and savings accounts and other bank related products and services.
• Attempt to resolve issues and problems with customer's accounts
• Explain, advise on and promote bank products and services to customers
• Ensure compliance with all internal controls and established policies and procedures
• Perform other tasks as assigned.

Education and Experience
• Candidates with OND qualification only.
• 1-2 years of experience as a teller or in a related field preferred
• Clerical, administrative, cash handling, sales or customer service experience preferred
• Knowledge of customer service principles
• Ability to use Microsoft Office products

Key Skills and Competencies
• strong numerical ability
• good listening and communication skills
• customer service orientation
• accuracy and attention to detail
• time management
• problem solving
• honesty and integrity
• teamwork
• stress tolerance

Salary
Monthly Take Home– N80, 000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresert.com’ using ‘TELLER-PORT’ as subject of the mail

StreSERT Services Limited - Our client is a member of a group of companies licensed and well established in Insurance services. The Company offers life and non-life insurance products and services to individuals and institutions across Nigeria whilst also offering asset/investment management services, medical insurance solutions and pension fund administration through its three subsidiaries.

We are recruiting on behalf of our client to fill the position below:

Job Title: Sales Advisor

Locations: Abeokuta, Lagos, Abuja, Ilorin Port Harcourt, Ibadan, Uyo, Enugu, Benin, Minna, Kano

Responsibilities (Marketing/Sales)
• Develop base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects.
• Determine clients’ particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals.
• Sales/marketing of the different insurance product & services.
• Develop a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
• Complete coverage by delivering policy; planning future follow-up visits and evaluations of needs.
• Planning persuasive approaches and pitches that will convince potential clients to do business with the organization.

Job Expectations:
• To improve the organization’s market position and achieve financial growth by getting new clients and retaining them.
• To builds key customer relationships, identify business opportunities, negotiate and close business deals and maintain extensive knowledge of current market conditions.
• To manage existing clients and ensure they stay satisfied and positive.

Requirements
• 26 years or older with minimum HND/Bachelor’s degree
• Interested in building a career in sales as this is a career and not contract job
• Previous marketing/sales experience is an added advantage
• Computer literacy and must have a smart phone or laptop/PC to work with
• Ability to learn fast and adapt to change
• Communication and presentation skills

Value Proposition
• Base pay is N40, 000.00 per month+ commission which is tied to every transaction booked by the PSS (without a broker intermediary).
• Quarterly and Annual Bonus for set thresholds based on levels.
• Career path to move up the ladder is strictly based on performance.
• Base pay increases based on level within the career path.
• Once confirmed, you will be entitled to health care insurance which includes spouse and 4 children.
• There’s opportunity to become business owner in the future supported by the company through the Franchise programme.
• Empowerment through relevant technical and soft skill trainings.
• Majority of earnings will come from fee earned upon meeting and/or surpassing targets. N75k can be earned when the monthly target of N300k is met.

How to Apply
Interested and qualified candidates should forward their CV to: outsourcing@stresert.com using “PSS_LOCATION” e.g "PSS_ABEOKUTA" as the subject of the application

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Learning & Development Coordinator

Location: Ikeja

Job Summary:
The Learning Coordinator is responsible for improving the productivity of the organization's employees. This position assesses company-wide developmental needs to drive training initiatives and identifies and arranges suitable training solutions for employees. This position actively searches, creatively designs and implements effective methods to educate, enhance performance and recognize performance.

Duties/Responsibilities:
• Conduct needs assessment surveys in Agency to identify skills or knowledge gaps that need to be addressed
• Schedule monthly training calendar, prepare estimate budget
• Design brochures, and other promotion materials for scheduled events/programs
• Communicate training plans to target audience by using different media
• Register participants; send training invitations; pre-training materials
• Liaison with vendors, suppliers for training requirements, consumables and didactics
• Engage participants before training, during and after training
• Conduct post training assessments, feedback and support
• Prepare training reports and effectiveness analysis
• Manage department’s training materials, database and records, LMS, in-house training facilities and equipment

Education/Required Skills/Abilities:
• Bachelor's degree or equivalent in relevant field.
• Adept with a variety of multimedia training platforms and methods.
• Ability to evaluate and research training options and alternatives.
• Ability to design and implement effective training and development.
• Candidates should possess hands-on experience in L&, especially with an Insurance Agency.
• CIIN certificate/ relevant certificate will be an advantage.
• Prior work experience in a reputed company. Experience of working in a similar role.
• Work discipline; Financial acumen; Technology savvy; Numerical aptitude; entrepreneurial bent of mind.
• Presentable; Communication skills; Mobility

Salary – N87, 000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresert.com’ using the Job title as subject of the mail.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: 13th Month Officer

Location: Lagos

Responsibilities and Duties
• Ensure achievement of 13th Persistency targets.
• Ensure retention of customers and improve surrender retention.
• Training and sensitizing agency on 13th month.
• Monitoring 13th at all levels throughout agency.
• Planning, strategizing and implementation of various action plans for improving persistency, renewal collection and retention.
• Identify opportunities to improve renewal collections through innovative means - through alternate models of collection & data enrichment analysis and data mining for strategy formulation and other related information
• Retain maximum policies by convincing the customers.
• Skill and Personality Development of team Quantitative.
• Manage overall cost for the renewal collection activity, Improve collections through Vendors & Internal Sales team.
• Achieve 13th month Persistency Targets and Overall Collection targets

Qualifications, Competences & Skills Required
• Strong knowledge of agency functioning
• Must have training background - Exposure to Insurance clients is preferred.
• 5 to 10 years of Experience

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresert.com’ using the Job Title as subject of the mail.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Learning & Development Coordinator

Location: Ikeja

Job Summary:
The Learning Coordinator is responsible for improving the productivity of the organization's employees. This position assesses company-wide developmental needs to drive training initiatives and identifies and arranges suitable training solutions for employees. This position actively searches, creatively designs and implements effective methods to educate, enhance performance and recognize performance.

Duties/Responsibilities:
• Conduct needs assessment surveys in Agency to identify skills or knowledge gaps that need to be addressed
• Schedule monthly training calendar, prepare estimate budget
• Design brochures, and other promotion materials for scheduled events/programs
• Communicate training plans to target audience by using different media
• Register participants; send training invitations; pre-training materials
• Liaison with vendors, suppliers for training requirements, consumables and didactics
• Engage participants before training, during and after training
• Conduct post training assessments, feedback and support
• Prepare training reports and effectiveness analysis
• Manage department’s training materials, database and records, LMS, in-house training facilities and equipment

Education/Required Skills/Abilities:
• Bachelor's degree or equivalent in relevant field.
• Adept with a variety of multimedia training platforms and methods.
• Ability to evaluate and research training options and alternatives.
• Ability to design and implement effective training and development.
• Candidates should possess hands-on experience in L&, especially with an Insurance Agency.
• CIIN certificate/ relevant certificate will be an advantage.
• Prior work experience in a reputed company. Experience of working in a similar role.
• Work discipline; Financial acumen; Technology savvy; Numerical aptitude; entrepreneurial bent of mind.
• Presentable; Communication skills; Mobility


Salary – N87, 000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresert.com’ using the Job title as subject of the mail