₦airaland Forum

StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated solutions in different areas that ensure business objectives are achieved.

We are recruiting on behalf of our client to fill the position below:

Job Title: In-Process Checker/Quality Assurance

Location: Ota, Ogun State

JOB SUMMARY
As an In-Process Checker, you are responsible to monitor all areas of production inspection process, including in-process Quality Assurance, incoming raw materials, and expiration dates review batch records of additives for accuracy and completeness for product disposition.

RESPONSIBILITIES
• Issuance of Line Clearance
• Monitoring GMP compliance
• Filling of production logbook
• Sampling of products and raw materials
• Carrying out various quality test in the lab
• Monitoring production process and compliance
• All other instruction given by the line manager and other superiors

JOB QUALIFICATIONS/REQUIREMENTS
• At least 1 year of experience directly related to the duties and responsibilities specified.
• BSc./HND in any Pure & Applied Science courses.
• Computer literate

Salary
 Monthly Take Home– N83,000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using position apply for as subject of the mail

Job role: MERCHANT ACQUISITION OFFICER (POS AGENT)

Location: RIVERS,BAYELSA,IMO,ABIA,AKWA IBOM,CROSS RIVER,DELTA,ANAMBRA,EBONYI,ENUGU,TARABA,NASARAWA

Salary: 130,000

Responsibilities
● Source for new clients and expand client network in the retail marketplace (Merchants and consumers) daily.
● Develop and maintain market dominance by ensuring acquisition, retention, and Month on Month growth in acquisition.
● Drive corporate strategy in Markets, Partnership, Aggregators and Supply value chain.
● Monitor performance of Merchants, consumer behavior and provide market intelligence to the team.
● Proper Branding and training of Merchants and partners.
● Comply with rules, regulations and legislation governing the financial services industry.
● Consistently deliver monthly OKR.
● Any other responsibility may be assigned by the Head of sales.

Qualifications & Skills
● A First Degree HND / BSC
● 1 - 3 years relevant work experience in a financial organization/FMCG/Retail/Wholesale market.
● Strong command of excel and PPT.
● Strong persuasive & negotiation skills.
● Must have a Smartphone.
● Excellent analytical and time management skills.
● Teamwork skills with effective problem-solving.
Benefits
● Competitive Salary
● Conveyance Allowance
● Airtime Allowance
● Commission

How to Apply: Send your CV to outsourcing@stresertservices.com, using MAO- STATE as the subject of the mail. E.g; MAO-LAGOS.

Job role: DIRECT SALES AGENT FOR MICROFINANCE BANK (EXPERIENCE MARKETER)

Location: Nationwide

Salary: 130,000

Responsibilities
● Source for new clients and expand client network in the retail marketplace (Merchants and consumers) daily.
● Develop and maintain market dominance by ensuring acquisition, retention, and Month on Month growth in acquisition.
● Drive corporate strategy in Markets, Partnership, Aggregators and Supply value chain.
● Monitor performance of Merchants, consumer behavior and provide market intelligence to the team.
● Proper Branding and training of Merchants and partners.
● Comply with rules, regulations and legislation governing the financial services industry.
● Consistently deliver monthly OKR.
● Any other responsibility may be assigned by the Head of sales.

Qualifications & Skills
● A First Degree HND / BSC
● 1 - 3 years relevant work experience in a financial organization/FMCG/Retail/Wholesale market.
● Strong command of excel and PPT.
● Strong persuasive & negotiation skills.
● Must have a Smartphone.
● Excellent analytical and time management skills.
● Teamwork skills with effective problem-solving.
Benefits
● Competitive Salary
● Conveyance Allowance
● Airtime Allowance
● Commission

How to Apply: Send your CV to outsourcing@stresertservices.com, using DSA- STATE as the subject of the mail. E.g; DSA-LAGOS.

StreSERT Service Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Warehouse Operative

Location: Ikeja

Job Summary:
The hired candidate will be in charge of managing finish goods product in the warehouse.

Duties and Responsibilities
• Reliably pull and process orders, logging items as required
• Accurately restock incoming items, logging items as required
• Check all incoming and outgoing orders for accuracy
• File requests for necessary items when stock is low
• Demonstrate commitment to all safety standards at all times
• Perform inventory control checks
• Work cooperatively with team members and supervisors
• Use equipment properly and maintain it as needed
• Keep the warehouse clean and organized
• Report any order discrepancies or issues to management ASAP

Requirements and Qualifications
• Qualification –minimum of OND
• Warehouse work experience is a plus
• Basic computer skills for maintaining inventory logs and databases
• Good communication skills, both written and verbal
• OND in any social science course with a well grounded knowledge of the computer (Excel, MsWord) and an additional knowledge of logistics .
• OND in any social science course with a well grounded knowledge of the computer (Excel , MsWord) and an additional knowledge of logistics .
• Preferably Male

Salary
• Monthly Take Home– N70,000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “WHO-STR” as subject of the mail.

Job Title: KEY ACCOUNT MANAGER

Location: Nationwide

Salary: #285,000

Responsibilities:

*Develop new key retailers and sustain relationships with them.

* Acquire a thorough understanding of key customer needs and requirements.

* Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.

* Ensure the correct products and services are delivered to customers in a timely manner.

* Serve as the link of communication between key customers and internal teams.

* Resolve any issues and problems faced by customers and deal with complaints to maintain trust.

* Play an integral part in generating new sales that will turn into long-lasting relationships.

* Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Requirements:

* minimum of HND/BSC any related field.

* minimum of 2-4 year’s experience in Similar Role

To Apply: Send your CV to outsourcing@stresertservices.com, using KAM- STATE as the subject of the mail. E.g; KAM-LAGOS.

Job role: KEY ACCOUNT ASSOCIATE

Location: Nationwide

Salary: 130,000

Responsibilities
● Source for new clients and expand client network in the retail marketplace (Merchants and consumers) daily.
● Develop and maintain market dominance by ensuring acquisition, retention, and Month on Month growth in acquisition.
● Drive corporate strategy in Markets, Partnership, Aggregators and Supply value chain.
● Monitor performance of Merchants, consumer behavior and provide market intelligence to the team.
● Proper Branding and training of Merchants and partners.
● Comply with rules, regulations and legislation governing the financial services industry.
● Consistently deliver monthly OKR.
● Any other responsibility may be assigned by the Head of sales.

Qualifications & Skills
● A First Degree HND / BSC
● 1 - 3 years relevant work experience in a financial organization/FMCG/Retail/Wholesale market.
● Strong command of excel and PPT.
● Strong persuasive & negotiation skills.
● Must have a Smartphone.
● Excellent analytical and time management skills.
● Teamwork skills with effective problem-solving.
Benefits
● Competitive Salary
● Conveyance Allowance
● Airtime Allowance
● Commission

How to Apply: Send your CV to outsourcing@stresertservices.com, using KAA- STATE as the subject of the mail. E.g; KAA-LAGOS.

StreSERT Services Limited - Our client is a member of a group of companies licensed and well established in Insurance services. The Company offers life and non-life insurance products and services to individuals and institutions across Nigeria whilst also offering asset/investment management services, medical insurance solutions and pension fund administration through its three subsidiaries.

We are recruiting on behalf of our client to fill the position below:

Job Title: Sales Advisor

Locations: Abuja, Benin, Kano, Lagos: Apapa, Onikan, Fadeyi, Surulere, Festac, Alausa, Opebi, Lekki, Ikota, Gbagada

Responsibilities (Marketing/Sales)
• Develop base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects.
• Determine clients’ particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals.
• Sales/marketing of the different insurance product & services.
• Develop a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
• Complete coverage by delivering policy; planning future follow-up visits and evaluations of needs.
• Planning persuasive approaches and pitches that will convince potential clients to do business with the organization.

Job Expectations:
• To improve the organization’s market position and achieve financial growth by getting new clients and retaining them.
• To builds key customer relationships, identify business opportunities, negotiate and close business deals and maintain extensive knowledge of current market conditions.
• To manage existing clients and ensure they stay satisfied and positive.

Requirements
• 26 years or older with minimum HND/Bachelor’s degree
• Interested in building a career in sales as this is a career and not contract job
• Previous marketing/sales experience is an added advantage
• Computer literacy and must have a smart phone or laptop/PC to work with
• Ability to learn fast and adapt to change
• Communication and presentation skills

Value Proposition
• Base pay is N50, 000.00 per month+ commission which is tied to every transaction booked by the PSS (without a broker intermediary).
• Quarterly and Annual Bonus for set thresholds based on levels.
• Career path to move up the ladder is strictly based on performance.
• Base pay increases based on level within the career path.
• Once confirmed, you will be entitled to health care insurance which includes spouse and 4 children.
• There’s opportunity to become business owner in the future supported by the company through the Franchise programme.
• Empowerment through relevant technical and soft skill trainings.
• Majority of earnings will come from fee earned upon meeting and/or surpassing targets. N75k can be earned when the monthly target of N300k is met.

How to Apply
Interested and qualified candidates should forward their CV to: outsourcing@stresertservices.com using “PSS_LOCATION” e.g "PSS_ABUJA" as the subject of the application.

Job role: KEY ACCOUNT ASSOCIATE

Location: Nationwide

Salary: 130, 000

Responsibilities
● Source for new clients and expand client network in the retail marketplace (Merchants and consumers) daily.
● Develop and maintain market dominance by ensuring acquisition, retention, and Month on Month growth in acquisition.
● Drive corporate strategy in Markets, Partnership, Aggregators and Supply value chain.
● Monitor performance of Merchants, consumer behavior and provide market intelligence to the team.
● Proper Branding and training of Merchants and partners.
● Comply with rules, regulations and legislation governing the financial services industry.
● Consistently deliver monthly OKR.
● Any other responsibility may be assigned by the Head of sales.

Qualifications & Skills
● A First Degree HND / BSC
● 1 - 3 years relevant work experience in a financial organization/FMCG/Retail/Wholesale market.
● Strong command of excel and PPT.
● Strong persuasive & negotiation skills.
● Must have a Smartphone.
● Excellent analytical and time management skills.
● Teamwork skills with effective problem-solving.
Benefits
● Competitive Salary
● Conveyance Allowance
● Airtime Allowance
● Commission

How to Apply: Send your CV to outsourcing@stresertservices.com , using KAA- STATE as the subject of the mail. E.g; KAA-LAGOS.

KEY ACCOUNT ASSOCIATE

Job Summary
As the Key Account Associate (Merchant Banking), you are a self-starter with adequate territorial knowledge, responsible for the Area performance and individual states under purview.
You are self-driven, result oriented and most importantly – An A player. You are primarily responsible for executing the state's growth strategy to correctly position it within the landscape in Nigeria by working with the Key Account Manager in cementing the company’s strategy of becoming the largest neobank in Nigeria.
Responsibilities
● Source for new clients and expand client network in the retail marketplace (Merchants and consumers) daily.
● Develop and maintain market dominance by ensuring acquisition, retention, and Month on Month growth in acquisition.
● Drive corporate strategy in Markets, Partnership, Aggregators and Supply value chain.
● Monitor performance of Merchants, consumer behavior and provide market intelligence to the team.
● Proper Branding and training of Merchants and partners.
● Comply with rules, regulations and legislation governing the financial services industry.
● Consistently deliver monthly OKR.
● Any other responsibility may be assigned by the Head of sales.
Qualifications & Skills
● A First Degree HND / BSC
● 1 - 3 years relevant work experience in a financial organization/FMCG/Retail/Wholesale market.
● Strong command of excel and PPT.
● Strong persuasive & negotiation skills.
● Must have a Smartphone.
● Excellent analytical and time management skills.
● Teamwork skills with effective problem-solving.
Benefits
● Competitive Salary
● Conveyance Allowance
● Airtime Allowance
● Commission
Salary

● Monthly Take Home– N100, 000


Method of Application

● Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using Their Location as the subject of the mail, e.g. ‘KAA-LAGOS’ as subject of the mail

KKEY ACCOUNT ASSOCIATE
Job Summary
As the Key Account Associate (Merchant Banking), you are a self-starter with adequate territorial knowledge, responsible for the Area performance and individual states under purview.
You are self-driven, result oriented and most importantly – An A player. You are primarily responsible for executing the state's growth strategy to correctly position it within the landscape in Nigeria by working with the Key Account Manager in cementing the company’s strategy of becoming the largest neobank in Nigeria.
Responsibilities
● Source for new clients and expand client network in the retail marketplace (Merchants and consumers) daily.
● Develop and maintain market dominance by ensuring acquisition, retention, and Month on Month growth in acquisition.
● Drive corporate strategy in Markets, Partnership, Aggregators and Supply value chain.
● Monitor performance of Merchants, consumer behavior and provide market intelligence to the team.
● Proper Branding and training of Merchants and partners.
● Comply with rules, regulations and legislation governing the financial services industry.
● Consistently deliver monthly OKR.
● Any other responsibility may be assigned by the Head of sales.
Qualifications & Skills
● A First Degree HND / BSC
● 1 - 3 years relevant work experience in a financial organization/FMCG/Retail/Wholesale market.
● Strong command of excel and PPT.
● Strong persuasive & negotiation skills.
● Must have a Smartphone.
● Excellent analytical and time management skills.
● Teamwork skills with effective problem-solving.
Benefits
● Competitive Salary
● Conveyance Allowance
● Airtime Allowance
KEY ACCOUNT ASSOCIATE
Job Summary
As the Key Account Associate (Merchant Banking), you are a self-starter with adequate territorial knowledge, responsible for the Area performance and individual states under purview.
You are self-driven, result oriented and most importantly – An A player. You are primarily responsible for executing the state's growth strategy to correctly position it within the landscape in Nigeria by working with the Key Account Manager in cementing the company’s strategy of becoming the largest neobank in Nigeria.
Responsibilities
● Source for new clients and expand client network in the retail marketplace (Merchants and consumers) daily.
● Develop and maintain market dominance by ensuring acquisition, retention, and Month on Month growth in acquisition.
● Drive corporate strategy in Markets, Partnership, Aggregators and Supply value chain.
● Monitor performance of Merchants, consumer behavior and provide market intelligence to the team.
● Proper Branding and training of Merchants and partners.
● Comply with rules, regulations and legislation governing the financial services industry.
● Consistently deliver monthly OKR.
● Any other responsibility may be assigned by the Head of sales.
Qualifications & Skills
● A First Degree HND / BSC
● 1 - 3 years relevant work experience in a financial organization/FMCG/Retail/Wholesale market.
● Strong command of excel and PPT.
● Strong persuasive & negotiation skills.
● Must have a Smartphone.
● Excellent analytical and time management skills.
● Teamwork skills with effective problem-solving.
Benefits
● Competitive Salary
● Conveyance Allowance
● Airtime Allowance
● Commission
Salary

● Monthly Take Home– N100, 000


Method of Application

● Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using Their Location as the subject of the mail, e.g. ‘KAA-LAGOS’ as subject of the mail


Commission
Salary

● Monthly Take Home– N100, 000


Location

Abuja, Benue, Delta, Kaduna, Lagos, Ogun, Ondo, Oyo, Rivers, Abia, Adamawa, Akwa ibom, Anambra, Bauchi.

Method of Application

● Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using Their Location as the subject of the mail, e.g. ‘KAA-LAGOS’ as subject of the mail

VACANCY FOR BANK TELLER
StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Bank Teller

Location: Isolo, Lagos State

Job Summary
We are searching for an organized, attentive Bank Teller to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals.

Duties and Responsibilities
• Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
• Accept cash and checks for deposit and check accuracy of deposit slip
• Process cash withdrawals
• Perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency
• Perform services for customers such as ordering bank cards and checks
• Receive and verify loan payments, mortgage payments and utility bill payments
• Record all transactions promptly, accurately and in compliance with bank procedures
• Balance currency, cash and checks in cash drawer at end of each shift
• Answer inquiries regarding checking and savings accounts and other bank related products and services.
• Attempt to resolve issues and problems with customer's accounts
• Explain, advise on and promote bank products and services to customers
• Ensure compliance with all internal controls and established policies and procedures
• Perform other tasks as assigned.


Education and Experience
• Candidates with OND/HND qualification only.
• 1-2 years of experience as a teller or in a related field preferred
• Clerical, administrative, cash handling, sales or customer service experience preferred
• Knowledge of customer service principles
• Ability to use Microsoft Office products

Key Skills and Competencies
• strong numerical ability
• good listening and communication skills
• customer service orientation
• accuracy and attention to detail
• time management
• problem solving
• honesty and integrity
• teamwork
• stress tolerance

Salary
Monthly Take Home– N102, 000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using ‘TELLER-ISOLO’ as subject of the mail

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Contact Center Officer

Location: Ikeja
Job Overview
The Persistency department is looking for a young, self-motivated, talented candidate to join the team. The Contact Center Officer delivers exemplary services in calling out the customers and reminding them on their due premiums. They also help customers make payments. The Officer addresses verbal and written inquiries pertaining to various Banking products and policies. They assist clients with questions and Enquiries.

Qualifications, Competences & Skills Required

• HND/B.SC in any discipline.
• Minimum of 1- 3 years Contact Center Officer.
• Must not be more than 30 years old.
• Ability to speak at least two Nigerian Languages in any of these combinations Hausa, Yoruba and Igbo
• Excellent spoken English with impressive interpersonal skills
• Previous financial services experience is a plus
• Excellent PC skills
• Intermediate skills in Microsoft Word
• Excellent verbal and written communication skills
• Excellent customer service skills
• Attention to detail
• Ability to maintain knowledge of company’s products and procedures
• Ability to communicate professionally with irate customers. Ability to ask prying questions and diffuse tense situations.
• Strong time management and decision-making skills.
• Adaptability and accountability.
• Fluency in multiple languages

Salary
• Monthly Take Home– N114,000
Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “CCO-SSL” as subject of the application.

StreSERT Service Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Warehouse Operative

Location: Ikeja

Job Summary:
The hired candidate will be in charge of managing finish goods product in the warehouse.

Duties and Responsibilities
• Reliably pull and process orders, logging items as required
• Accurately restock incoming items, logging items as required
• Check all incoming and outgoing orders for accuracy
• File requests for necessary items when stock is low
• Demonstrate commitment to all safety standards at all times
• Perform inventory control checks
• Work cooperatively with team members and supervisors
• Use equipment properly and maintain it as needed
• Keep the warehouse clean and organized
• Report any order discrepancies or issues to management ASAP

Requirements and Qualifications
• Qualification –minimum of OND
• Warehouse work experience is a plus
• Basic computer skills for maintaining inventory logs and databases
• Good communication skills, both written and verbal
• OND in any social science course with a well grounded knowledge of the computer (Excel, MsWord) and an additional knowledge of logistics .
• OND in any social science course with a well grounded knowledge of the computer (Excel , MsWord) and an additional knowledge of logistics .
• Preferably Male

Salary
• Monthly Take Home– N60,000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “WHO-STR” as subject of the mail.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:
Job Title: Call Center Officer
Location: Owerri, Enugu, Warri
Job Overview
The Persistency department is looking for a young, self-motivated, talented candidate to join the
team. The Call center agent delivers exemplary services in calling out the customers and
reminding them on their due premiums. They also help customers make payments. The Agent
addresses verbal and written inquiries pertaining to various insurance products and policies.
They assist clients with questions regarding billing, policy coverage and their relevant questions
Qualifications, Competences & Skills Required
 HND/B.SC in any discipline with minimum of 2.2 (second class lower)
 Minimum of 1- 3 years call center experience
 Must be between 22-30 years old.
 Excellent spoken English with impressive interpersonal skills
 Previous insurance or financial services experience is a plus
 Intermediate skills in Microsoft Word
 Excellent verbal and written communication skills
 Excellent customer service skills
 Attention to detail
 Ability to maintain knowledge of company’s products and procedures
 Ability to communicate professionally with irate customers. Ability to ask prying
questions and diffuse tense situations.
 Strong time management and decision-making skills.
 Adaptability and accountability.
Salary
 Monthly Take Home– N100,000
Method of Application
Applicants who meet the requirements listed above should forward their CVs to
‘outsourcing@stresertservices.com’ using the Job title as subject of the application.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Call Center Officer

Location: Owerri, Enugu, Warri

Job Overview
The Persistency department is looking for a young, self-motivated, talented candidate to join the team. The Call center agent delivers exemplary services in calling out the customers and reminding them on their due premiums. They also help customers make payments. The Agent addresses verbal and written inquiries pertaining to various insurance products and policies. They assist clients with questions regarding billing, policy coverage and their relevant questions

Qualifications, Competences & Skills Required

• HND/B.SC in any discipline with minimum of 2.2 (second class lower)
• Minimum of 1- 3 years call center experience
• Must be between 22-30 years old.
• Excellent spoken English with impressive interpersonal skills
• Previous insurance or financial services experience is a plus
• Intermediate skills in Microsoft Word
• Excellent verbal and written communication skills
• Excellent customer service skills
• Attention to detail
• Ability to maintain knowledge of company’s products and procedures
• Ability to communicate professionally with irate customers. Ability to ask prying questions and diffuse tense situations.
• Strong time management and decision-making skills.
• Adaptability and accountability.

Salary
• Monthly Take Home– N100,000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresert.com’ using the Job title as subject of the application.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Delivery Specialist

Locations: Benin (Edo State), Owerri (Imo state).
Job Summary
As a Delivery Specialist, you'll have a critical role in guaranteeing a smooth and efficient onboarding process for our customers. Your primary responsibility will be to deliver POS devices to our customers' locations, giving them the necessary equipment to access our digital ecosystem. You'll also offer initial training and support to customers, ensuring they understand our products and services. Exceptional communication skills, attention to detail, and a customer-focused mindset are essential for this role.
Role and Responsibilities
● Delivery and retrieval of POS Devices: You will be responsible for the timely and efficient delivery or retrieval of Point-of-Sale (POS) devices to our customers' locations. This involves preparing the POSs, planning routes, and ensuring that the devices are delivered accurately and on time.

● Customer Onboarding: You will facilitate the onboarding process for customers by providing them with the necessary equipment to access our digital ecosystem. This includes explaining the features and benefits of our products and ensuring that customers have a smooth transition into using our services.

● Training and Support: You will provide initial training to customers on how to use the POS devices and navigate our digital ecosystem. This includes demonstrating the
functionalities, answering questions, and addressing any technical issues that may arise. You will be their primary point of contact for support during the onboarding phase, and an important contact if they have any problems with the POS.

● Customer Engagement: You will engage with customers in a friendly and professional manner, building rapport and fostering positive relationships. You will actively listen to their feedback, address their concerns, and provide solutions to ensure their satisfaction with our services.

● Quality Assurance: You will ensure that all delivered POS devices are in optimal working condition and meet quality standards. If any issues are identified, you will follow the necessary procedures to troubleshoot and resolve them promptly.

● Collaboration and reporting: You will collaborate closely with cross-functional teams, including logistics back office, customer support, and product development, to share insights, gather feedback, and contribute to the overall enhancement of our services. You will also report any issues, challenges, or customer feedback to the appropriate teams within the organization, contributing to continuous improvement and optimization of our processes.



Requirements for the role

● Excellent communication skills, with the ability to explain technical concepts to non-technical individuals.

● Strong problem-solving and troubleshooting abilities, with keen attention to detail.

● Exceptional time management and organizational skills, ensuring timely delivery and efficient customer support.

● Ability to work independently and as part of a team, collaborating with various internal departments to resolve customer issues.

● Experience in customer service or a similar role is a plus.

● Familiarity with POS devices and digital payment systems is a plus.

● Valid driver's license and clean driving record.

● Training and development.

● Needs to have a vehicle to move (Bike or Car)

The compensation structure is:

Salary: 30,000

Fuel allowance: 30,000

Data allowance: 5,000

Total compensation: 65,000

Additional: Bonus per terminal retrieved (Can vary to 1,500 to 5,000 per terminal retrieved).

A further breakdown of this is: Top wise Terminal gets 5,000/terminal.

H9 Terminal gets 1500/terminal).
Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “DS-SSL-Location” as subject of the mail.
Example: “DS-SSL-BENIN” as the subject of the mail.

StreSERT Services Limited - Our client is a member of a group of companies licensed and well established in Insurance services. The Company offers life and non-life insurance products and services to individuals and institutions across Nigeria whilst also offering asset/investment management services, medical insurance solutions and pension fund administration through its three subsidiaries.

We are recruiting on behalf of our client to fill the position below:

Job Title: Sales Advisor

Locations: Abuja, Ilorin, Benin, Portharcourt, Lagos: Apapa, Onikan, Fadeyi, Surulere, Festac, Alausa, Opebi, Lekki, Ikota, Gbagada

Responsibilities (Marketing/Sales)
• Develop base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects.
• Determine clients’ particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals.
• Sales/marketing of the different insurance product & services.
• Develop a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
• Complete coverage by delivering policy; planning future follow-up visits and evaluations of needs.
• Planning persuasive approaches and pitches that will convince potential clients to do business with the organization.

Job Expectations:
• To improve the organization’s market position and achieve financial growth by getting new clients and retaining them.
• To builds key customer relationships, identify business opportunities, negotiate and close business deals and maintain extensive knowledge of current market conditions.
• To manage existing clients and ensure they stay satisfied and positive.

Requirements
• 26 years or older with minimum HND/Bachelor’s degree
• Interested in building a career in sales as this is a career and not contract job
• Previous marketing/sales experience is an added advantage
• Computer literacy and must have a smart phone or laptop/PC to work with
• Ability to learn fast and adapt to change
• Communication and presentation skills

Value Proposition
• Base pay is N50, 000.00 per month+ commission which is tied to every transaction booked by the PSS (without a broker intermediary).
• Quarterly and Annual Bonus for set thresholds based on levels.
• Career path to move up the ladder is strictly based on performance.
• Base pay increases based on level within the career path.
• Once confirmed, you will be entitled to health care insurance which includes spouse and 4 children.
• There’s opportunity to become business owner in the future supported by the company through the Franchise programme.
• Empowerment through relevant technical and soft skill trainings.
• Majority of earnings will come from fee earned upon meeting and/or surpassing targets. N75k can be earned when the monthly target of N300k is met.

How to Apply
Interested and qualified candidates should forward their CV to: outsourcing@stresertservices.com using “PSS_LOCATION” e.g "PSS_ABUJA" as the subject of the application.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: UNDERWRITTING OFFICER

Location: Port Harcourt

Job Summary
An Underwriting Officer will act as a liaison, analyse financial data related to loan request, evaluate loan documents are to ensure accuracy and completeness, perform risk assessments on potential loan recipients based on credit raking, borrowing history and other specific risk factors.

Duties and Responsibilities
• Risk Analysis/Selection with some financial restrictions
• Classification as well as rating of risk
• Collation and processing of transactions: General Insurance Products, Health
Insurance
• Carry out requisite Surveys on acceptable Risks
• Ensuring statutory/regulatory compliance in the company’s affairs
• Assisting in resolution of customer complaints
• Managing day to day risk workflow
• Producing reports for premium monitoring
• Monitoring data being entered into systems
• Process and Monitor renewals
• Producing quotations for brokers
• Concentrating on providing good customer service to internal and external
clients / brokers.

Requirements
• 2 years of experience as an underwriter
• Analytical thinker with research proficiencies
• Strong problem-solving and decision-making skills
• Ability to build positive relationships and partnerships with clients, brokers and key role-players
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• HND/BSc in finance or other related courses

Salary
Monthly Take Home– N100,000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “Underwriting Officer" as subject of the mail.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Delivery Specialist

Locations: Benin (Edo State), Owerri (Imo state), Kano municipal (Kano state), Asaba (Delta state), Warri (Delta state)
Job Summary
As a Delivery Specialist, you'll have a critical role in guaranteeing a smooth and efficient onboarding process for our customers. Your primary responsibility will be to deliver POS devices to our customers' locations, giving them the necessary equipment to access our digital ecosystem. You'll also offer initial training and support to customers, ensuring they understand our products and services. Exceptional communication skills, attention to detail, and a customer-focused mindset are essential for this role.
Role and Responsibilities
● Delivery and retrieval of POS Devices: You will be responsible for the timely and efficient delivery or retrieval of Point-of-Sale (POS) devices to our customers' locations. This involves preparing the POSs, planning routes, and ensuring that the devices are delivered accurately and on time.

● Customer Onboarding: You will facilitate the onboarding process for customers by providing them with the necessary equipment to access our digital ecosystem. This includes explaining the features and benefits of our products and ensuring that customers have a smooth transition into using our services.

● Training and Support: You will provide initial training to customers on how to use the POS devices and navigate our digital ecosystem. This includes demonstrating the
functionalities, answering questions, and addressing any technical issues that may arise. You will be their primary point of contact for support during the onboarding phase, and an important contact if they have any problems with the POS.

● Customer Engagement: You will engage with customers in a friendly and professional manner, building rapport and fostering positive relationships. You will actively listen to their feedback, address their concerns, and provide solutions to ensure their satisfaction with our services.

● Quality Assurance: You will ensure that all delivered POS devices are in optimal working condition and meet quality standards. If any issues are identified, you will follow the necessary procedures to troubleshoot and resolve them promptly.

● Collaboration and reporting: You will collaborate closely with cross-functional teams, including logistics back office, customer support, and product development, to share insights, gather feedback, and contribute to the overall enhancement of our services. You will also report any issues, challenges, or customer feedback to the appropriate teams within the organization, contributing to continuous improvement and optimization of our processes.



Requirements for the role

● Excellent communication skills, with the ability to explain technical concepts to non-technical individuals.

● Strong problem-solving and troubleshooting abilities, with keen attention to detail.

● Exceptional time management and organizational skills, ensuring timely delivery and efficient customer support.

● Ability to work independently and as part of a team, collaborating with various internal departments to resolve customer issues.

● Experience in customer service or a similar role is a plus.

● Familiarity with POS devices and digital payment systems is a plus.

● Valid driver's license and clean driving record.

● Training and development.

● Needs to have a vehicle to move (Bike or Car)

The compensation structure is:

Salary: 30,000

Fuel allowance: 30,000

Data allowance: 5,000

Total compensation: 65,000

Additional: Bonus per terminal retrieved (Can vary to 1,500 to 5,000 per terminal retrieved).

A further breakdown of this is: Top wise Terminal gets 5,000/terminal.

H9 Terminal gets 1500/terminal).
Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “DS-SSL-Location” as subject of the mail.
Example: “DS-SSL-BENIN” as the subject of the mail.

VACANCY FOR CUSTOMER SERVICE

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Customer Service

Location: Lekki, Lagos Island,Lagos State.

Job Summary
A Customer Service Representative will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Duties and Responsibilities
• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Candidates should possess OND/HND qualification only.

Salary
Monthly Take Home– N100,000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “CSR-LEKKI" as subject of the mail.

VACANCY FOR SECRETARY
StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated solutions in different areas that ensure business objectives are achieved.

We are recruiting to fill the position below:

Job Title: Secretary

Job Location: Marina, CMS, Lagos State

Job Summary
Enhance effectiveness by providing administrative management support i.e. letter writing, dealing with telephone and email enquiries, creating and maintaining filing systems, keeping diaries, arranging meetings and appointments and organising travel for line managers etc.

Detailed Summary
• Organizes work, route correspondence and initiate telecommunications.
• Maintains schedules by maintaining calendars for line manager; arranging meetings, conferences, teleconferences, and travel.
• Completes requests by greeting customers, in person or on the telephone; answering or referring inquiries.
• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Provides historical reference by utilizing filing and retrieval systems.
• Must be able to use a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases.
• Book rooms and conference facilities when the need arises.
• Liaise with staff in other departments and with external contacts.
• Organise and store paperwork, documents and computer-based information.
• Photocopying and printing various documents, sometimes on behalf of other colleagues.
Desired Skills, Qualification & Experience
• Administrative Writing Skills, Reporting Skills, Supply Management, Scheduling, Microsoft Office Skills, Professionalism, Confidentiality, Organization, Travel Logistics, Typing, Verbal Communication
• BSc/ HND in secretarial studies or related field.
• Must have carried out similar function with a minimum of three (3) years experience post NYSC.
Salary
• Monthly Take Home– N142, 000
• Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using ‘SEC-SSL’ as subject of the mail.

StreSERT Services Limited - Our client is a member of a group of companies licensed and well established in Insurance services. The Company offers life and non-life insurance products and services to individuals and institutions across Nigeria whilst also offering asset/investment management services, medical insurance solutions and pension fund administration through its three subsidiaries.

We are recruiting on behalf of our client to fill the position below:

Job Title: Sales Advisor

Locations: Abuja, Ibadan, Ilorin, Benin, Portharcourt, Benin, Lagos: Apapa, Yaba, Onikan, Fadeyi, Surulere, Festac, Alausa, Ogba, Opebi, Lekki, Ikota, Gbagada

Responsibilities (Marketing/Sales)
• Develop base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects.
• Determine clients’ particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals.
• Sales/marketing of the different insurance product & services.
• Develop a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
• Complete coverage by delivering policy; planning future follow-up visits and evaluations of needs.
• Planning persuasive approaches and pitches that will convince potential clients to do business with the organization.

Job Expectations:
• To improve the organization’s market position and achieve financial growth by getting new clients and retaining them.
• To builds key customer relationships, identify business opportunities, negotiate and close business deals and maintain extensive knowledge of current market conditions.
• To manage existing clients and ensure they stay satisfied and positive.

Requirements
• 26 years or older with minimum HND/Bachelor’s degree
• Interested in building a career in sales as this is a career and not contract job
• Previous marketing/sales experience is an added advantage
• Computer literacy and must have a smart phone or laptop/PC to work with
• Ability to learn fast and adapt to change
• Communication and presentation skills

Value Proposition
• Base pay is N50, 000.00 per month+ commission which is tied to every transaction booked by the PSS (without a broker intermediary).
• Quarterly and Annual Bonus for set thresholds based on levels.
• Career path to move up the ladder is strictly based on performance.
• Base pay increases based on level within the career path.
• Once confirmed, you will be entitled to health care insurance which includes spouse and 4 children.
• There’s opportunity to become business owner in the future supported by the company through the Franchise programme.
• Empowerment through relevant technical and soft skill trainings.
• Majority of earnings will come from fee earned upon meeting and/or surpassing targets. N75k can be earned when the monthly target of N300k is met.

How to Apply
Interested and qualified candidates should forward their CV to: outsourcing@stresertservices.com using “PSS_LOCATION” e.g "PSS_ABEOKUTA" as the subject of the application.

StreSERT Services Limited is on the lookout for individuals to join our team as Logistics Analysts.

Job Title: Logistics Analyst

Locations: Benin (Edo State), Owerri (Imo state), Kano municipal (Kano state), Asaba (Delta state), Warri (Delta state)

Job Summary: Join us as a Delivery Specialist, where your main responsibility is to deliver POS devices to our customers, enabling them to seamlessly access our digital ecosystem. You'll provide initial training, ensuring they grasp the ins and outs of our products and services. This role requires exceptional communication skills, attention to detail, and a customer-centric mindset.
Role and Responsibilities:
• Delivery and Retrieval: Timely and efficient delivery or retrieval of Point-of-Sale (POS) devices to customers' locations, planning routes and ensuring accuracy.
• Customer Onboarding: Facilitate the onboarding process by equipping customers with the necessary tools for our digital ecosystem, explaining features, and ensuring a smooth transition.
• Training and Support: Provide initial training on POS devices, address questions, and troubleshoot technical issues during the onboarding phase.
• Customer Engagement: Build positive relationships with customers, actively listen to feedback, address concerns, and provide solutions for overall satisfaction.
• Quality Assurance: Ensure delivered POS devices meet quality standards; troubleshoot and resolve any identified issues promptly.
• Collaboration and Reporting: Collaborate with cross-functional teams, share insights, gather feedback, and contribute to the enhancement of our services. Report issues, challenges, or feedback for continuous improvement.
Requirements:
• Excellent communication skills.
• Strong problem-solving and troubleshooting abilities.
• Exceptional time management and organizational skills.
• Ability to work independently and collaboratively.
• Experience in customer service or a similar role is a plus.
• Familiarity with POS devices and digital payment systems is a plus.
• Valid driver's license and clean driving record.
• Training and development mindset.
• Must have a vehicle (Bike or Car).
Compensation Structure:
• Total compensation: 65,000
• Bonus per terminal retrieved (Varies from 1,500 to 5,000 per terminal).
Method of Application: Applicants meeting the requirements should forward their CVs to ‘outsourcing@stresertservices.com’ using “LA-SSL-Location” as the subject of the mail. For example, “LA-SSL-BENIN” should be the subject of the email.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Service Executive

Location: Lagos State

Job Summary
A Service Executive will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Duties and Responsibilities
• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements
• Proven customer support experience or experience as a Client Service Representative
• BSC/HND with minimum of an Upper Credit
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Numeracy and data analytics skills
• Ability to multi-task, prioritize, and manage time effectively

Salary
• Monthly Take Home– N140,000
Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “SE-SSL” as subject of the mail.

VACANCY FOR SECRETARY
StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated solutions in different areas that ensure business objectives are achieved.

We are recruiting to fill the position below:

Job Title: Secretary

Job Location: CMS Lagos Island, Lagos State

Job Summary
Enhance effectiveness by providing administrative management support i.e. letter writing, dealing with telephone and email enquiries, creating and maintaining filing systems, keeping diaries, arranging meetings and appointments and organising travel for line managers etc.

Detailed Summary
• Organizes work, route correspondence and initiate telecommunications.
• Maintains schedules by maintaining calendars for line manager; arranging meetings, conferences, teleconferences, and travel.
• Completes requests by greeting customers, in person or on the telephone; answering or referring inquiries.
• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Provides historical reference by utilizing filing and retrieval systems.
• Must be able to use a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases.
• Book rooms and conference facilities when the need arises.
• Liaise with staff in other departments and with external contacts.
• Organise and store paperwork, documents and computer-based information.
• Photocopying and printing various documents, sometimes on behalf of other colleagues.

Desired Skills, Qualification & Experience
• Administrative Writing Skills, Reporting Skills, Supply Management, Scheduling, Microsoft Office Skills, Professionalism, Confidentiality, Organization, Travel Logistics, Typing, Verbal Communication
• BSc/ HND in secretarial studies or related field.
• Must have carried out similar function with a minimum of two (2) years experience post NYSC.
Salary
• Monthly Take Home– N140, 000
Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using ‘SEC-SSL’ as subject of the mail.

VACANCY FOR BANK TELLER

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Bank Teller

Location: Uyo, Akwa-Ibom

Job Summary
We are searching for an organized, attentive Bank Teller to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals.

Duties and Responsibilities
• Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
• Accept cash and checks for deposit and check accuracy of deposit slip
• Process cash withdrawals
• Perform specialized tasks such as preparing cashier's checks, personal money orders, issuing traveler's checks and exchanging foreign currency
• Perform services for customers such as ordering bank cards and checks
• Receive and verify loan payments, mortgage payments and utility bill payments
• Record all transactions promptly, accurately and in compliance with bank procedures
• Balance currency, cash and checks in cash drawer at end of each shift
• Answer inquiries regarding checking and savings accounts and other bank related products and services.
• Attempt to resolve issues and problems with customer's accounts
• Explain, advise on and promote bank products and services to customers
• Ensure compliance with all internal controls and established policies and procedures
• Perform other tasks as assigned.


Education and Experience
• Candidates with OND/HND qualification only.
• 1-2 years of experience as a teller or in a related field preferred
• Clerical, administrative, cash handling, sales or customer service experience preferred
• Knowledge of customer service principles
• Ability to use Microsoft Office products

Key Skills and Competencies
• strong numerical ability
• good listening and communication skills
• customer service orientation
• accuracy and attention to detail
• time management
• problem solving
• honesty and integrity
• teamwork
• stress tolerance

Salary
Monthly Take Home– N100, 000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using ‘TELLER-UYO’ as subject of the mail

VACANCY FOR CUSTOMER SERVICE

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Customer Service

Location: UYO

Job Summary
A Customer Service Representative will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Duties and Responsibilities
• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Candidates should possess OND/HND qualification only.

Salary
Monthly Take Home– N100,000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “CSR-UYO" as subject of the mail.

VACANCY FOR A CUSTOMER SERVICES OFFICER

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Customer Service Officer

Location: Ibadan, Oyo State

Job Summary
A Customer Service Representative will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Duties and Responsibilities
• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
• Candidates should possess OND/HND qualification only.

Salary
Monthly Take Home– N100,000

Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “CSR-IBADAN" as subject of the mail.

StreSERT Services Limited - We are recruiting on behalf of our client to fill the position below:

Job Title: Service Executive

Location: Lagos State

Job Summary
A Service Executive will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Duties and Responsibilities
• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements
• Proven customer support experience or experience as a Client Service Representative
• HND/BSC in any course with minimum of an Upper Credit
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Numeracy and data analytics skills
• Ability to multi-task, prioritize, and manage time effectively
Salary
• Monthly Take Home– N140,000
Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using “SE-SSL”as subject of the mail.

VACANCY FOR SECRETARY
StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated solutions in different areas that ensure business objectives are achieved.

We are recruiting to fill the position below:

Job Title: Secretary

Job Location: Marina, CMS, Lagos State

Job Summary
Enhance effectiveness by providing administrative management support i.e. letter writing, dealing with telephone and email enquiries, creating and maintaining filing systems, keeping diaries, arranging meetings and appointments and organising travel for line managers etc.

Detailed Summary
• Organizes work, route correspondence and initiate telecommunications.
• Maintains schedules by maintaining calendars for line manager; arranging meetings, conferences, teleconferences, and travel.
• Completes requests by greeting customers, in person or on the telephone; answering or referring inquiries.
• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Provides historical reference by utilizing filing and retrieval systems.
• Must be able to use a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases.
• Book rooms and conference facilities when the need arises.
• Liaise with staff in other departments and with external contacts.
• Organise and store paperwork, documents and computer-based information.
• Photocopying and printing various documents, sometimes on behalf of other colleagues.
Desired Skills, Qualification & Experience
• Administrative Writing Skills, Reporting Skills, Supply Management, Scheduling, Microsoft Office Skills, Professionalism, Confidentiality, Organization, Travel Logistics, Typing, Verbal Communication
• BSc/ HND in secretarial studies or related field.
• Must have carried out similar function with a minimum of three (3) years experience post NYSC.
Salary
• Monthly Take Home– N142, 000
• Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using ‘SEC-SSL’ as subject of the mail.

StreSERT Services Limited - Our client is a member of a group of companies licensed and well established in Insurance services. The Company offers life and non-life insurance products and services to individuals and institutions across Nigeria whilst also offering asset/investment management services, medical insurance solutions and pension fund administration through its three subsidiaries.

We are recruiting on behalf of our client to fill the position below:

Job Title: Sales Advisor

Locations: Abuja, Portharcourt, Benin, Lagos: Apapa, Yaba, Onikan, Fadeyi, Surulere, Festac, Alausa, Ogba, Opebi, Lekki, Ikota, Gbagada

Responsibilities (Marketing/Sales)
• Develop base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects.
• Determine clients’ particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals.
• Sales/marketing of the different insurance product & services.
• Develop a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation.
• Complete coverage by delivering policy; planning future follow-up visits and evaluations of needs.
• Planning persuasive approaches and pitches that will convince potential clients to do business with the organization.

Job Expectations:
• To improve the organization’s market position and achieve financial growth by getting new clients and retaining them.
• To builds key customer relationships, identify business opportunities, negotiate and close business deals and maintain extensive knowledge of current market conditions.
• To manage existing clients and ensure they stay satisfied and positive.

Requirements
• 26 years or older with minimum HND/Bachelor’s degree
• Interested in building a career in sales as this is a career and not contract job
• Previous marketing/sales experience is an added advantage
• Computer literacy and must have a smart phone or laptop/PC to work with
• Ability to learn fast and adapt to change
• Communication and presentation skills

Value Proposition
• Base pay is N50, 000.00 per month+ commission which is tied to every transaction booked by the PSS (without a broker intermediary).
• Quarterly and Annual Bonus for set thresholds based on levels.
• Career path to move up the ladder is strictly based on performance.
• Base pay increases based on level within the career path.
• Once confirmed, you will be entitled to health care insurance which includes spouse and 4 children.
• There’s opportunity to become business owner in the future supported by the company through the Franchise programme.
• Empowerment through relevant technical and soft skill trainings.
• Majority of earnings will come from fee earned upon meeting and/or surpassing targets. N75k can be earned when the monthly target of N300k is met.

How to Apply
Interested and qualified candidates should forward their CV to: outsourcing@stresertservices.com using “PSS_LOCATION” e.g "PSS_ABEOKUTA" as the subject of the application.

VACANCY FOR SECRETARY
StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated solutions in different areas that ensure business objectives are achieved.

We are recruiting to fill the position below:

Job Title: Secretary

Job Location: Marina, CMS, Lagos State

Job Summary
Enhance effectiveness by providing administrative management support i.e. letter writing, dealing with telephone and email enquiries, creating and maintaining filing systems, keeping diaries, arranging meetings and appointments and organising travel for line managers etc.

Detailed Summary
• Organizes work, route correspondence and initiate telecommunications.
• Maintains schedules by maintaining calendars for line manager; arranging meetings, conferences, teleconferences, and travel.
• Completes requests by greeting customers, in person or on the telephone; answering or referring inquiries.
• Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Provides historical reference by utilizing filing and retrieval systems.
• Must be able to use a variety of software packages, such as Microsoft Word, Outlook, PowerPoint, Excel, Access, etc., to produce correspondence and documents and maintain presentations, records, spreadsheets and databases.
• Book rooms and conference facilities when the need arises.
• Liaise with staff in other departments and with external contacts.
• Organise and store paperwork, documents and computer-based information.
• Photocopying and printing various documents, sometimes on behalf of other colleagues.
Desired Skills, Qualification & Experience
• Administrative Writing Skills, Reporting Skills, Supply Management, Scheduling, Microsoft Office Skills, Professionalism, Confidentiality, Organization, Travel Logistics, Typing, Verbal Communication
• BSc/ HND in secretarial studies or related field.
• Must have carried out similar function with a minimum of three (3) years experience post NYSC.
Salary
• Monthly Take Home– N142, 000
• Method of Application
Applicants who meet the requirements listed above should forward their CVs to ‘outsourcing@stresertservices.com’ using ‘SEC-SSL’ as subject of the mail.