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Properties / Re: LAGOS HOUSING SCHEME:: ALLOCATIONS AREN'T DONE AND DUSTED YET by wemeri: 9:14am On Mar 09, 2017
Hi,

The site is not opening.

Please help.
Business / Re: ➜ ➜ ➜Currency/E-currency Market Deals➜ ➜ ➜ by wemeri: 8:59am On Mar 03, 2017
How do i reach you

chloride6:
$50 Fiverr PayPal available.... Very soft rate...

Cabal come and back. I need small Cash to fix my lappy.
Business / Re: EXCLUSIVE : How To Make Level 2 Seller On Fiverr In A Month As A Nigerian Seller by wemeri: 8:27am On Mar 03, 2017
skitkid2:
526 fiverr PayPal available @400
Quote or contact

How do i contact you?
Autos / Clean, Registered 2008 Toyota Rave4 Available For Urgent Sale - 2.5M by wemeri: 4:03pm On Jan 04, 2017
Leather interior
Automatic Transmission
Power window, door and seats
AC Working
CD Player
Auxiliary gear

Autos / Re: Bought Brand-new 2012 Nissan Maxima For Sale With 33k Miles At Ajah Call DHERMY by wemeri: 2:29pm On Dec 20, 2016
This vehicle has already been advertised on a different post at different prices...

https://www.nairaland.com/3529436/super-clean-2011-maxima#52101153

Are there 2 different sellers for one car?
Autos / Re: Super Clean 2011 Maxima by wemeri: 2:28pm On Dec 20, 2016
This vehicle has already been advertised on a different post at different prices...

https://www.nairaland.com/3529333/bought-brand-new-2012-nissan-maxima

Are there 2 different sellers for one car?
Technology Market / Re: To All Current And Prospective TECNO C9 Users - My Tecno C9 Phone Caught Fire by wemeri: 4:21pm On Dec 13, 2016
winzy:
Make I pack here first....

Abeg pack well well oooo
Phones / Re: Update On My Tecno C9 Phone Caught Fire by wemeri: 10:01am On Dec 13, 2016
olylove:
Maybe dem go replace am with Phantom 6

If i hear...

Those people that were behaving like they were doing you a favour just because you walked into their office
Phones / Update On My Tecno C9 Phone Caught Fire by wemeri: 5:08pm On Dec 12, 2016
So I posted last week about a fire incident with my Tecno phone.
Please see link to previous post: https://www.nairaland.com/3509955/all-current-prospective-tecno-c9

In the last post, a lot of people mentioned the possibility of it being a current surged issue. As much as I agree with them on the likelihood of this, I particularly believe that incident wasn't as a result of current surge.

I am an engineer, currently working with a telecoms firm. There are high end telecoms devices which also feed from the same power source as my phone and up till now, the facilities management guys have not reported any power surge in the companies power supply on that day also, none of the devices was shut down or even had a fluctuation on that day.

Incidentally,i also have 2 colleagues who also use the Techno C9 in my office and both of them had their phones plugged in at the same time as mine and didn't experience any issues with their phones.

All of this and some more investigations carried out made me come to the conclusion that it was a manufacturers defect on my phone.

I know my saying that my phone caught fire might have seemed like an exaggeration but with the situation and temperature that it was when it was discovered, there is no better way that i could have explained it.

Firstly, i was lucky to have seen it at the time that i did, (I still believe it was divine intervention) , and i was able to rescued it before it got worse. If you look closely at the picture, you would notice that the back cover of the phone was already melting. That showed that either the back cover was made with cheap plastic or the temperature of the burn was very high, enough to begin to melt the cover.

Also, the phone was placed on a non combustible surface which also helped minimise the extent of the burn. Imagine if it was place on a mattress, I am sure we would be telling a different story.

As planned, i visited the carlcare service center in opebi on Saturday and i confirmed that I was indeed being punished. the punishment was not in the stress of having to go to the office but rather in the quality of service being offered to customers by the organisation.
Apparently, VI guys are the good guys.
After interacting with the supervisor at the Opebi office as well as a couple of front desk attendants, I can confidently say that insensitivity to customer needs in addition to rudeness and arrogance is actually the organisations culture.

I wonder if it is because they are currently the only service center for tecno phones.

i look forward to other organisations coming up and giving them stiff competition.

In the end, i was "FORCED" to pay for the repairs of my phone without any concrete and valid reason as to why i have to and all because the company policy (which i was not privy to until that day) says i should.

I look forward to picking up my phone in good condition tomorrow.

1 Like

Phones / Re: To All Current And Prospective TECNO C9 Users - My Tecno C9 Phone Caught Fire by wemeri: 4:15pm On Dec 12, 2016
seunfly:
Can't u get a lawyer? U can actually file a suit against them and I hope u document how they acted to u in the other centre.

Lollls.

I actually tot of that too.
Since my case is still the single reported case, I am holding on to my lawsuit first.

The moment I hear of another person making a report of a similar incident... i am definately filing a lawsuit
Phones / Re: To All Current And Prospective TECNO C9 Users - My Tecno C9 Phone Caught Fire by wemeri: 4:06pm On Dec 12, 2016
Norman4real:
How much is the repair cost that got u all worked up like this... Bro just pay and get done with it, those guys at carlcare just be insensitive like that, they'll push u around all year long for nothing.

i wish i saw this message earlier. I would have just paid the N1.2k i was asked to and moved on with my life
You are so correct.
The guys at carlcare apparently do everything else but care for their customers.

It seems like insensitivity to customer needs in addition to rudeness and arrogance is actually the organisations culture.

Really sad experience. I must say
Phones / Re: To All Current And Prospective TECNO C9 Users - My Tecno C9 Phone Caught Fire by wemeri: 4:03pm On Dec 12, 2016
easrael:
He's actually lying

He can't even spell Tecno well and you're framing it up again....

The pictures don't even look like one a regular person took

FAKE THREAD

So sad that you feel this way.

Unfortunately, i am not obligated in anyway to prove to you that this thread is not fake.

Please go ahead with living in your bubble.

fyi: I am a "SHE"
Phones / Re: To All Current And Prospective TECNO C9 Users - My Tecno C9 Phone Caught Fire by wemeri: 3:59pm On Dec 12, 2016
Fundango:
Hope that was not another BOMB grin in da making. grin


Well Oups!wish you good luck.

I hope so too ooo.

Thanks alot
Phones / Re: To All Current And Prospective TECNO C9 Users - My Tecno C9 Phone Caught Fire by wemeri: 3:59pm On Dec 12, 2016
sod09:
u said it like its d entire phone like Samsung....

I was lucky to have noticed it on time.

Imagine, it was on my bed and charging overnight.....
Phones / Re: To All Current And Prospective TECNO C9 Users - My Tecno C9 Phone Caught Fire by wemeri: 3:58pm On Dec 12, 2016
joespiceman:
chai like play like play ç9 don don get heat period

Na so we see am ooo
Phones / Re: To All Current And Prospective TECNO C9 Users - My Tecno C9 Phone Caught Fire by wemeri: 3:58pm On Dec 12, 2016
Tallesty1:
The damage no too much when you look at it from outside.

Yeah,

But it actually affected the charging port and the mouth piece. So i cant charge my phone and i cant hear when i make calls.
Phones / Re: To All Current And Prospective TECNO C9 Users - My Tecno C9 Phone Caught Fire by wemeri: 2:32pm On Dec 09, 2016
Emescot:
Maybe its the electric current or maybe over-charging, just close your eyes and repair it before they refer you to their main office in Ghana grin

Lollls

Isssokay.....
Technology Market / Re: To All Current And Prospective TECNO C9 Users - My Tecno C9 Phone Caught Fire by wemeri: 2:14pm On Dec 09, 2016
Raph01:
embarassed embarassed See Me see wahala oo

Hmmm

Serious Issue ooo
Phones / To All Current And Prospective TECNO C9 Users - My Tecno C9 Phone Caught Fire by wemeri: 2:09pm On Dec 09, 2016
Apparently, Techno C9 phones has joined the league of mobile phones catching fire.
Yesterday, Thursday, 8th December, At about 12 noon while in the office, I realized that the battery of my recently purchased Tecno C9 phone was at 32% so as I always do, I plugged to the electric outlet beside my table.
After about one hour, I remembered that I was supposed to have received a phone call I was expecting and I decided to confirm if my phone wasn’t on silent mode. As soon as I picked up my phone, a very strong smell of electric burn hit my nose and the phone was very hot. In an attempt to disconnect the charger, the cable came off completely burnt leaving the head of the charger still inside the charging port of the phone. I had to wait a while for the phone to cool off before I was able to pull out the remaining part of the charger from the phone.
Apparently, the charger had been melting into the phone. It was a good thing that I checked the phone at the time I did, otherwise the damage would have been worse. Upon further investigation, I realized that it was only the charging port and the mouthpiece that had been affected by the burn.
This incident brings into remembrance stories on the internet about houses being burnt down as a result of a charging phone placed on a bed. And I would forever be grateful to God that is happened in my office and not at home as I sometime place my phone on my bed while it is charging.

My Experience at the Tecno Service Center

Today, Friday, 9th Dec,2016. I went to the CarlCare center on 125, Amodu Ojikutu, Victoria Island. Apparently, they are the exclusive authorized service center of Tecno, Infinix, Itel and Syinix devices.
On getting there, I was attended to by a lady at the reception called Bukola and after explaining to her, she went on to carry on her investigation and came back to tell me that it was a physical damage incident and I had to pay for the damaged parts to be fixed.
I was seriously disappointed by this considering that my phone as at the time of this incident, my phone was being charged in my office which also houses and provides power to several huge telecoms devices. And aside from my phone, no other devices or phones used by my colleagues had electrical fault.
I asked for a policy document which stated clearly how factory defects where being differentiated from physical damages and she directed me to a board in the reception. Upon going thru the information on the board, I realized that they was no mention of electrical burn as a physical damage.
So I insisted on refusing to accept it as a physical damage but rather a factory defect. Bukola , thereafter, referred me up to a higher person, a lady named “Rotimi” who I found out was in charge of the center. After explaining myself once again to Rotimi, she responded ( with not even the slightest remorse) that since I insist that it is a factory defect, she would have to refer me to their head office in Opebi as they don’t deal with factory defect cases here in their VI office.
This particular action, I sincerely believe was a deliberate act to punish me for refusing to accept it was a physical damage and just pay up for the request because I do not want to believe that all factory defect cases brought to the VI center are sent to the Opebi HQ and I seriously take this as an offence to my person as a customer.
Tecno and Carlcare really need to begin to treat their customers better. They cannot expect us to pay for their errors. It isn’t done anywhere in the world and I refuse to accept that sort of treatment in Nigeria.
I would be visiting the Opebi office tomorrow and I sincerely hope that their customer service is way better that what I experienced in the VI branch.


UPDATE

In the last post, a lot of people mentioned the possibility of it being a current surged issue. As much as I agree with them on the likelihood of this, I particularly believe that incident wasn't as a result of current surge.

I am an engineer, currently working with a telecoms firm. There are high end telecoms devices which also feed from the same power source as my phone and up till now, the facilities management guys have not reported any power surge in the companies power supply on that day also, none of the devices was shut down or even had a fluctuation on that day.

Incidentally,i also have 2 colleagues who also use the Techno C9 in my office and both of them had their phones plugged in at the same time as mine and didn't experience any issues with their phones.

All of this and some more investigations carried out made me come to the conclusion that it was a manufacturers defect on my phone.

I know my saying that my phone caught fire might have seemed like an exaggeration but with the situation and temperature that it was when it was discovered, there is no better way that i could have explained it.

Firstly, i was lucky to have seen it at the time that i did, (I still believe it was divine intervention) , and i was able to rescued it before it got worse. If you look closely at the picture, you would notice that the back cover of the phone was already melting. That showed that either the back cover was made with cheap plastic or the temperature of the burn was very high, enough to begin to melt the cover.

Also, the phone was placed on a non combustible surface which also helped minimise the extent of the burn. Imagine if it was place on a mattress, I am sure we would be telling a different story.

As planned, i visited the carlcare service center in opebi on Saturday and i confirmed that I was indeed being punished. the punishment was not in the stress of having to go to the office but rather in the quality of service being offered to customers by the organisation.
Apparently, VI guys are the good guys.
After interacting with the supervisor at the Opebi office as well as a couple of front desk attendants, I can confidently say that insensitivity to customer needs in addition to rudeness and arrogance is actually the organisations culture.

I wonder if it is because they are currently the only service center for tecno phones.

i look forward to other organisations coming up and giving them stiff competition.

In the end, i was "FORCED" to pay for the repairs of my phone without any concrete and valid reason as to why i have to and all because the company policy (which i was not privy to until that day) says i should.

I look forward to picking up my phone in good condition tomorrow.

3 Likes

Technology Market / Re: To All Current And Prospective TECNO C9 Users - My Tecno C9 Phone Caught Fire by wemeri: 1:02pm On Dec 09, 2016
Enybliss:
my brother's c9 gets very hot often, like its gonna burst into flames, to make your story more credible you'll need to add pictures, anyways lemme call Lalasticlala

I have added pictures.

Thanks

1 Like

Technology Market / To All Current And Prospective TECNO C9 Users - My Tecno C9 Phone Caught Fire by wemeri: 12:19pm On Dec 09, 2016
Apparently, Techno C9 phones has joined the league of mobile phones catching fire.
Yesterday, Thursday, 8th December, At about 12 noon while in the office, I realized that the battery of my recently purchased Tecno C9 phone was at 32% so as I always do, I plugged to the electric outlet beside my table.
After about one hour, I remembered that I was supposed to have received a phone call I was expecting and I decided to confirm if my phone wasn’t on silent mode. As soon as I picked up my phone, a very strong smell of electric burn hit my nose and the phone was very hot. In an attempt to disconnect the charger, the cable came off completely burnt leaving the head of the charger still inside the charging port of the phone. I had to wait a while for the phone to cool off before I was able to pull out the remaining part of the charger from the phone.
Apparently, the charger had been melting into the phone. It was a good thing that I checked the phone at the time I did, otherwise the damage would have been worse. Upon further investigation, I realized that it was only the charging port and the mouthpiece that had been affected by the burn.
This incident brings into remembrance stories on the internet about houses being burnt down as a result of a charging phone placed on a bed. And I would forever be grateful to God that is happened in my office and not at home as I sometime place my phone on my bed while it is charging.

My Experience at the Tecno Service Center

Today, Friday, 9th Dec,2016. I went to the CarlCare center on 125, Amodu Ojikutu, Victoria Island. Apparently, they are the exclusive authorized service center of Tecno, Infinix, Itel and Syinix devices.
On getting there, I was attended to by a lady at the reception called Bukola and after explaining to her, she went on to carry on her investigation and came back to tell me that it was a physical damage incident and I had to pay for the damaged parts to be fixed.
I was seriously disappointed by this considering that my phone as at the time of this incident, my phone was being charged in my office which also houses and provides power to several huge telecoms devices. And aside from my phone, no other devices or phones used by my colleagues had electrical fault.
I asked for a policy document which stated clearly how factory defects where being differentiated from physical damages and she directed me to a board in the reception. Upon going thru the information on the board, I realized that they was no mention of electrical burn as a physical damage.
So I insisted on refusing to accept it as a physical damage but rather a factory defect. Bukola , thereafter, referred me up to a higher person, a lady named “Rotimi” who I found out was in charge of the center. After explaining myself once again to Rotimi, she responded ( with not even the slightest remorse) that since I insist that it is a factory defect, she would have to refer me to their head office in Opebi as they don’t deal with factory defect cases here in their VI office.
This particular action, I sincerely believe was a deliberate act to punish me for refusing to accept it was a physical damage and just pay up for the request because I do not want to believe that all factory defect cases brought to the VI center are sent to the Opebi HQ and I seriously take this as an offence to my person as a customer.
Tecno and Carlcare really need to begin to treat their customers better. They cannot expect us to pay for their errors. It isn’t done anywhere in the world and I refuse to accept that sort of treatment in Nigeria.
I would be visiting the Opebi office tomorrow and I sincerely hope that their customer service is way better that what I experienced in the VI branch.


UPDATE

In the last post, a lot of people mentioned the possibility of it being a current surged issue. As much as I agree with them on the likelihood of this, I particularly believe that incident wasn't as a result of current surge.

I am an engineer, currently working with a telecoms firm. There are high end telecoms devices which also feed from the same power source as my phone and up till now, the facilities management guys have not reported any power surge in the companies power supply on that day also, none of the devices was shut down or even had a fluctuation on that day.

Incidentally,i also have 2 colleagues who also use the Techno C9 in my office and both of them had their phones plugged in at the same time as mine and didn't experience any issues with their phones.

All of this and some more investigations carried out made me come to the conclusion that it was a manufacturers defect on my phone.

I know my saying that my phone caught fire might have seemed like an exaggeration but with the situation and temperature that it was when it was discovered, there is no better way that i could have explained it.

Firstly, i was lucky to have seen it at the time that i did, (I still believe it was divine intervention) , and i was able to rescued it before it got worse. If you look closely at the picture, you would notice that the back cover of the phone was already melting. That showed that either the back cover was made with cheap plastic or the temperature of the burn was very high, enough to begin to melt the cover.

Also, the phone was placed on a non combustible surface which also helped minimise the extent of the burn. Imagine if it was place on a mattress, I am sure we would be telling a different story.

As planned, i visited the carlcare service center in opebi on Saturday and i confirmed that I was indeed being punished. the punishment was not in the stress of having to go to the office but rather in the quality of service being offered to customers by the organisation.
Apparently, VI guys are the good guys.
After interacting with the supervisor at the Opebi office as well as a couple of front desk attendants, I can confidently say that insensitivity to customer needs in addition to rudeness and arrogance is actually the organisations culture.

I wonder if it is because they are currently the only service center for tecno phones.

i look forward to other organisations coming up and giving them stiff competition.

In the end, i was "FORCED" to pay for the repairs of my phone without any concrete and valid reason as to why i have to and all because the company policy (which i was not privy to until that day) says i should.

I look forward to picking up my phone in good condition tomorrow.

Dating And Meet-up Zone / Re: Edo State Forum: If You Are From Edo State Please Identify Urself Here by wemeri: 4:55pm On Feb 13, 2015
LORETA:
am from fugar. a sailor

I have a very good friend from Fugar too
Dating And Meet-up Zone / Re: Edo State Forum: If You Are From Edo State Please Identify Urself Here by wemeri: 4:37pm On Feb 13, 2015
mfrizzy:
ekpon

See my broda oooo.
What part of Ekpon are you from.
I am from Ijeduma
Dating And Meet-up Zone / Re: Edo State Forum: If You Are From Edo State Please Identify Urself Here by wemeri: 4:36pm On Feb 13, 2015
Shola2009:
Yea me too, im from one village like that,in Edo state!

Seriously
Dating And Meet-up Zone / Re: Edo State Forum: If You Are From Edo State Please Identify Urself Here by wemeri: 4:33pm On Feb 13, 2015
I am Wene from Ekpon in Igueben LGA in Edo state. Born and bred in lagos.
Romance / Re: How To Be Happy Being Single On Valentine's Day by wemeri: 4:08pm On Feb 13, 2015
Last year was easy, i guess it was because it was a work day. I am already getting the feeling that this year is going to be tough. Sadness and depression are beginning to set in. angry Anyway, i have downloaded a lot of movies which I hope to watch to take my mind off the valentines day thinking. I hope it works
Romance / Re: THREAD For Those Who Don't Have A Val by wemeri: 3:57pm On Feb 13, 2015
Hmmmm... Na wa ooo... sad
Romance / Re: Valentine Game by wemeri: 3:55pm On Feb 13, 2015
MizAusta:
N25, 500. grin

What is the 500 for? grin
Romance / Re: Reasons Why Responsible Guys May Avoid Toasting You by wemeri: 3:41pm On Feb 13, 2015
So I don't fall into any of these category but I am still waiting for a responsible guy to come and toast me.. All the ones hanging around me don,t know what they want. Is there something wrong?
Properties / Video Of Mansard Insurance HQ, Aboyade Cole On Fire by wemeri: 12:41pm On Dec 09, 2014
The HQ of Mansard Insurance PLC caught fire at about 12 noon today, 9th Dec, 2014.

Click link below to view a video of the building on fire.

https://www.facebook.com/video.php?v=10154891113295335&set=vb.790405334&type=2&theater

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