Description of the function.
The primary purpose of the role is to give support to staff as part of a team, in the use of their computers (Laptops & Desktops) and make sure the systems and network are in proper working condition, i.e install and configure computer systems (Laptops & Desktops). Diagnose hardware and software problem and fix them.
Responsibilities.
General Accountabilities
• Provide user caller support for Microsoft office Applications and window platform operating systems.
• Network and system set-up, installation and maintenance.
• Computer systems hardware and software installation, upgrade and repairs.
• Setting-up and maintaining networks in out-stations whenever assigned.
• Perform back-up and data recovery operations on individual computer systems as required.
• Create and manage user profiles as well as maintaining a functional and tidy active directory for the company.
• Responsible for client compliance of Enterprise Antivirus usage/upgrade.
Skills / Experience.
• Good written and communication skills are essential.
• Person should have a good understanding of quality as a key value.
• Operational knowledge and understanding of service delivery.
• Operational knowledge of DELL or HP Hardware.
• Ability to understand instructions and to accurately carry them out.
• Ability to listen effectively and convey ideas logically.
• React to customers in a courteous and professional manner.

The ideal candidates must have relevant work experience, school certifications and professional qualifications.
If INTERESTED, please submit your current resume with reference ITspt, to cv@bestsearchrecruitment.com