Job Title:  Facilities Manager

Job Objective(s)
• To ensure the adequate provision of facilities and services towards the fulfilment of a good office environment
• To provide efficient services to the company in the areas of estate management/maintenance, travel services.

Process Group
• Plan and Manage Enterprise
Process Unit
• Procurement and Facilities
Reporting Relationships Roles
Reports To:
• Business Support Head (Transition)
Supervises:
• Administrative Officers • Requirements Planner
• Asset Manager
• Support Service Provider
• Transactions Processor
• People Manager
Responsibilities
Requirements Planning
• Identify/determine organisational requirements for office facilities. Equipment, materials etc.
• Review service levels and compares with Service Level Agreements
Asset Management
• Manage Structural Facilities, Fleet management and Perform Insurance Liaison.
• Provide Facilities security
Support Service Provision
• Oversee the distribution of office supplies.
• Provide Office services and facilities.
• Identification and protection of assets
• Manage the provision and sustenance of Office supplies
• Manage all inquiries and issues concerning office support services e.g. events management, general travel co-ordination
Transactions Processing
• Check and match all invoices from the utilities e.g. NEPA, NITEL, Water Corporation etc
People Management
• Appraise direct reports based on set KPIs

See attached RACI sheet for related processes.

Financial
• Provision of facilities/supplies/ services within budget
• Average cost of / expenditure on new equipment
• Average start up costs at new locations
• Maintenance costs as a percentage of total operating costs
• Preventative maintenance spend as a percentage of total maintenance spend
Customer
• Average no. of complaints regarding facilities/supplies/services (per time period)
• Percentage of customers satisfied with process unit services

Business Process
• Average time to resolve inquiries
• Overall Equipment Effectiveness (Availability x Performance x Quality)
• Level of pilferage
• Condition of office facilities
• Measurement of process violations

Innovation & Learning
• Measurement of skills against functional requirements
• Number of successful initiatives to maintain and track company assets Functional Competencies
• Asset Management
• Vendor Management
• Negotiation
• Cost Management
• Supply Chain Management
• Administrative Processes and Policies
• Coaching
• Office Support Operations

Organisational Competencies
• Oral Communication
• Written Communication
• Leadership
• Organisational Awareness
• Customer Orientation
• Industry Knowledge
• Work Planning

Attributes
• Teamwork and Collaboration
• Innovation & Creativity
• Integrity


Qualifications & Experience
• At least 6 years relevant post-qualification experience.
• University 1st Degree

Internal:
• All Staff

External:
• Vendors and Suppliers
• Contractors.
• Relevant Government Parastatals and Agencies i.e. NEPA, NITEL, Local Government etc

Pls send your CVs to rufinaa@resourcery.com