An Apology SMS From GloCustCare:
Dear Customer, we are aware of the difficulty you are experiencing in accessing your Blackberry/High Speed Internet service. It is due to unforeseen technical issues. We apologize for the inconvenience and we assure you, service will be restored soon. Please, bear with us.

^^^^
No wonder I have not been able to connect to the internet since on Saturday. My LG GX500 currently have a problem as nothing is working when you want to use the phone. So, I have been using as a Modem via Bluetooth on my laptop since. I have never been disappointed all this while.
But, after buying One Week plan from Glo, I could not be able to connect as I always get a response that the 'PPP link was terminated'. I tried Airtel, it works, I tried MTN, it works and I tried Etisalat and it works as well, only Glo that never work. However, with this SMS from GloCustCare just now, I now understand why I was unable to access the net but, I think Glo come too late to notify the public.
Did you experience this challenges too? Share your experience.

Forced to use MTN for Blackberry- Edge network for a week now. Very frustrating. Does Glo actually have plans of fixing this fast, or is the apology just for show?

How is mtn. I actually tried airtel 1day subscription. I'm satisfied abit but its not as fast as glo imo

Tobius tobius: Forced to use MTN for Blackberry- Edge network for a week now. Very frustrating. Does Glo actually have plans of fixing this fast, or is the apology just for show?

It is really frustrating as I have not been able to use a single Mb out of my One Week subscription since last Saturday. The subscription will be expiring in 2 days time. I just hope they will fix this problem now.

Finally, I am now using Glo on my laptop. A representative called me at 7:47PM this evening through 121, to inform me that, the internet issue on my line have been resolved. I tried it after the call and behold, it is now working perfectly. I called 121 back to tell them I'm now back on the net.
Although the network is very slow right now but, is yours working now? Share!!!!

Mine started working without notice last night... Don't think they extended the days or gave any sort of promotion though.

Tobius tobius: Mine started working without notice last night... Don't think they extended the days or gave any sort of promotion though.

No extension was given to me.

see marketing startegy at play
Glo u think we r fools abi?

lynxnoon: see marketing startegy at play
Glo u think we r fools abi?

At least, they acknowledged that, they are having issues, which have now been fixed since yesterday.

Dear Customer, we are aware of the difficulty you are experiencing in accessing your Blackberry/High Speed Internet service. It is due to unforeseen technical issues. We apologize for the inconvenience and we assure you, service will be restored soon. Please, bear with us.

I was unable to connect this morning until I got the above SMS from Glo. Service is fully back now as I posting this with Glo.