Etisalat Nigeria, one of Nigeria's top players in the telecommunications industry just announced that they now have online representation of their customer care representatives on the popular social network Twitter.
You can tweet at them to ask them questions and lay your complaints and they will reply between 8A.M - 8 P.M Monday - Sundays. Any questions/Complaints outside that time frame will still be replied to when they get online. I am yet to test their response time and replies but after I do I will surely update this post with my findings.
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