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Job At Vinlax by safehandcareers: 5:54pm On Jan 17, 2013 |
Customer Service Job Vacancy in Lagos VIN-LAX COOPERATIONS is a company that offers quick, safe, efficient recharge options to individual and business customers for the electronic top up of their mobile phones, electricity and cable TV accounts using the internet, POS, mobile phones and other channels. We are seeking eligible and qualified candidates to fill the following positions: Job Position: Customer Service Officer Key Accountabilities Implement Customer Service policies, procedures and standards for all business units of the Group Keep up to date with changes and improvements with the Group’s products and services, and inform customers accordingly Monitor operations in all business units to ensure that customers receive excellent service Logs customers’ complaints such as security, theft, accident issues to the Head of Department Work with Human Resource Department to organize programmes to train staff on high level customer service delivery Qualifications BSc or HND in Science and Social Science Discipline,Experience in sales will been an added advantage Skills/ Competencies Ability to work under pressure, take and provide feedback in a pleasant and positive manner Must have very good interpersonal, problem solving and customer service skills and sound grasp of the Group’s Business Philosophy, products end services, skills and deliver work effectively Method of Application Interested persons should send detailed CV to: safehandcareers@yahoo.com Submission of CV closes on 31/01/2013 |
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