Na wa o! I was at GTBank today to collect a western union money transfer. This will not be the first time i will be doing so with this bank where i operate an active savings account. I also have both a current and dormiciliary account, though not active at the moment.

Anyway, the bank official who attended to me said that the only way i could collect my money was to have a current account which has been active for at least 3 months. The funniest part was that i wanted to re-activate the current account but she said after doing so i must have to wait for at least 3 months before collecting the money transfer!!! She kept saying 'this is GTBank, thats how it is done here'.

I simply thanked her and went down to the 1st bank branch nearby and had a friend sign for me and within a short time i collected my small change.

Pls is this supposed to be a new policy that will soon be operational in all banks?

Dats bullcrap. Current account 4 what?? Nigerian banks are embarrasing.

That was service failure. Next time you go to the manager and complain or u call their customer care. Nonsense.

I doubt if there will be a next time o. The way bank workers behave sometimes is just a complete turn-off. Imagine waiting for 3 months before collecting money that is urgently needed.

oluplus: That was service failure. Next time you go to the manager and complain or u call their customer care. Nonsense.

Thats the basic requirement from Gtbank; it varies by bank.Some banks require u have an active acct, while Gtbank insists on Current Only