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MTN Customer Care Thread - Phones (57) - Nairaland

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Re: MTN Customer Care Thread by amehson88: 9:45pm On Dec 04, 2013
my nos is dis 07064519606...i recharge my line with 100 naira..made a 5 sec call nd browsin with mtn 5mb daily before rechargin my line with the 100 naira..now my acct is 0.0 were did the money went 2.
Re: MTN Customer Care Thread by sakpoili: 7:57am On Dec 05, 2013
I do receive d multimedia message from MNS...Plz hw do i deactivate it and plz av bin expecting my security number(08134148044)
Re: MTN Customer Care Thread by Praise5: 10:44am On Dec 05, 2013
pls what's the cheapest and best data plan to use on my android?
Re: MTN Customer Care Thread by cupid4ig(m): 10:59am On Dec 05, 2013
Praise5: pls what's the cheapest and best data plan to use on my android?
mtn night plan 2500 for 3gig plus additional 1.5 gb making it 4.5
Re: MTN Customer Care Thread by Godwin978(m): 12:36pm On Dec 05, 2013
wht is 0facebooking.....i activate dis mtn 0facebook.thing still they are still charging me from my balance....those of u that ur money is deducting i wil advise u pipple to stop using this 5mb daily.becus mtn are theives....this 5mb bonus is a scarm...jst give a try one week u thank me later
Re: MTN Customer Care Thread by Nobody: 5:52pm On Dec 05, 2013
Castos: Just last week, i loaded #100 airtime and bundled for 10mb of data. MTN stole my money and mb aswell. I went livid and called their customer service and she told me that if it was not resolved that night, I should call back the following morning. It was never resolved so I called them that morning, after explaining myself, he appologized and said that it will surely be resolved. Till now, nothing has happened, so I decided to brake my sim into pieces but the timely intervention of my sister saved that sim. I've made alot of vows and swears unto how bad a customer I will be to MTN. I regret the day i choose MTN.
exactly wats happenin to me nd i am planing to break mine too, urs is beta mine is additional to -can't make calls or send txt msgs ,plus takin my money nd mb @ dsame tym
Re: MTN Customer Care Thread by Mcbussy(m): 7:06pm On Dec 05, 2013
cupid4ig: mtn night plan 2500 for 3gig plus additional 1.5 gb making it 4.5

its still a scam...u can only browse at nights once u've exausted ur 1.5gb
Re: MTN Customer Care Thread by favoredgal: 8:38pm On Dec 05, 2013
Pls got this..dint subscribe for nada..hw can i deactivate abeg. I have no intention of dashing mtn a dime

Y'ello, your EasyInternet SMS Alert Pack subscription has been automatically renewed, it expires on 12/12/2013 08:31 PM. Thank you
Re: MTN Customer Care Thread by skullz: 5:20am On Dec 06, 2013
MTN please stop harassing me with all this your useless text messages. The other day i even got a call from "0757" immediately i picked the call i was automatically subscribed to that MagicVoice trash!! angry This is getting too fvcking much!!
Re: MTN Customer Care Thread by sherif4owo(m): 7:36pm On Dec 06, 2013
Your CNN News weekly subscription has been renewed and N50 deducted from your account. Your service will now expire on 12/11/2013 Enjoy!

My number is 0....7
Pls help me deactivate.
Re: MTN Customer Care Thread by favoredgal: 8:00pm On Dec 06, 2013
favored gal: Pls got this..dint subscribe for nada..hw can i deactivate abeg. I have no intention of dashing mtn a dime

Y'ello, your EasyInternet SMS Alert Pack subscription has been automatically renewed, it expires on 12/12/2013 08:31 PM. Thank you

*661*7# and N100 later, i have successfully unsubscribed from this crap i never subscribed to in the first place. MTN una weldone
Re: MTN Customer Care Thread by Nobody: 3:51pm On Dec 07, 2013
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Re: MTN Customer Care Thread by Beesluv: 4:51pm On Dec 08, 2013
Pls, i want to know what mtn charges for browsing is.
I was charged arnd N600 for browsing (nairaland, fbk and downloading 3 apps) jst frm last nyt to early hours of 2day.
Re: MTN Customer Care Thread by AK481(m): 5:05pm On Dec 08, 2013
I applied for my bis suscription at 9am,the sum of 1000 naira was collected but as i write this (4.30pm) the service has not been activated.
Pls sort this issue out.my number is 07033082891.

I have switch off and on my phone alot of times,remove and put my simcard all to no avail
Re: MTN Customer Care Thread by Chuxoko(m): 9:30pm On Dec 08, 2013
I do not know how I got subscibed to Entertainment Gist. MTN is now deducting ₦50 from my account every week. Please, I need the code to unsubscribe.
Re: MTN Customer Care Thread by Nobody: 9:45am On Dec 09, 2013
please @customer care, how do I unsubscribe the mtnplay Hollywood entertainment service? reply ASAP
Re: MTN Customer Care Thread by newazuka: 2:08pm On Dec 09, 2013
Dear customer care, pls help in blocking my line; 08135387538
Re: MTN Customer Care Thread by JideSM: 3:04pm On Dec 09, 2013
femi4: Don't skip this again, its getting to 24hrs
Please send your phone number to us via private message for resolution. Thank you.
Re: MTN Customer Care Thread by femi4: 3:13pm On Dec 09, 2013
JideSM: Please send your phone number to us via private message for resolution. Thank you.
It has been resolved!

1 Like

Re: MTN Customer Care Thread by Cutier(f): 4:12pm On Dec 10, 2013
Hi, pls help me out wit this, can't send pings on my BBM but I can receive pings and see updates, I can browse. Have done hardware reset so many times but still the same, have checked my substriction status and its still very active till january. What can I do to rectify it?
Re: MTN Customer Care Thread by Elemental(m): 4:30pm On Dec 10, 2013
I'm unable to connect to the internet even though i have the correct settings and enough credit. I use a 128k sim, it just keeps trying to connect until it times out. My other mtn line works perfectly well on the same phone with the same settings. I suspect you guys blocked it cos it wasnt always like this. Kindly unblock it
Re: MTN Customer Care Thread by iphygift: 4:34pm On Dec 10, 2013
hello mtn agent, please how do i stop easynet sms. i dnt want it again as it is deducting my credit. Thank you for helping me.
Re: MTN Customer Care Thread by dinoescobar(m): 11:32pm On Dec 10, 2013
Please I beg you, how do I deactivate this nonsense, I don't know how they activated it on my phone, deducting 50Naira almost every day for what?. Pls



tayoccu:

Its a service we render to our customers with data enabled phones, links to the latest news is sent, so the can stay up to date with the latest news.
Re: MTN Customer Care Thread by chykez: 11:45pm On Dec 10, 2013
Please help me, i cant send any sms on my line, both free and paid for days now. I've checked my message centre number and its correct. I don't know what else to do.
Re: MTN Customer Care Thread by Achmet(m): 10:31am On Dec 11, 2013
I want to share my data but I'm getting invalid password error, is there a way out?
Re: MTN Customer Care Thread by josea4577(m): 11:23am On Dec 11, 2013
Please help, my line just suddenly stop browsing since 4weeks ago. My number is 08109272447.
Re: MTN Customer Care Thread by Nobody: 1:42pm On Dec 11, 2013
why doesent the mtn daily data (5mb at 5naira)bundle for pulse suscribers work again cos the five naira would be deducted yet it wont be given instead the data charges would be deducted from the main account.
Re: MTN Customer Care Thread by sniperwolf(m): 8:39pm On Dec 11, 2013
How do I delete number from MTN family and friend list? Anytime I try deleting a number by *560*2*NUMBER#, I get a message saying SORRY, you have not added NUMBER for MTN F&F
Re: MTN Customer Care Thread by Olamilekan08(m): 9:28pm On Dec 11, 2013
Hi Jide,
i migrated to mtn zone sometime ago, and since then i've not been receiving begining of call notification to help me know how much i'll be charge for the call. And i've called the customer care several time, but all to vain. I hope you can help me. I'll PM my number to you.
Re: MTN Customer Care Thread by chykez: 9:56pm On Dec 11, 2013
Olamilekan08: Hi Jide,
i migrated to mtn zone sometime ago, and since then i've not been receiving begining of call notification to help me know how much i'll be charge for the call. And i've called the customer care several time, but all to vain. I hope you can help me. I'll PM my number to you.

I had the same problem, try de-registering from mtn zone and registering again.
Re: MTN Customer Care Thread by Romeo386: 6:11am On Dec 12, 2013
Why did mtn removed 4k/s call rate from mtn zone tariff plan and almost fixed the call rate at 20k/s? Why will i call an mtn number at 20k/s and call other network at 42k/s? Am porting 2 GLO, GLO infinito is the best now.
Re: MTN Customer Care Thread by GentleFrank(m): 9:34am On Dec 12, 2013
MTN is not trying over here ooo !

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