Nitestay.com is stepping up its hotels sign up campaign, signaling the urgency of providing customers more options amid rising competition from Hotels.ng and Jovago.com

Nitestay, headquarters in Lagos which began in 2011 and the 1st online hotel booking website in Nigeria, currently has hotel partners in over 20 States and growing.

Boasting of leading initiatives in the online hotel booking service in Nigeria such as “Pay at Hotel” for customers that choose to make payment at check in. Other leading initiatives include receiving booking confirmation as text message, customer reviews as well as unbelievable hotel discounts and deals.

We continuously work on a travelers need in such as way that a one stop shop is created,” Damilola Fakiyesi, executive director of operations and customer service, said in an interview in London recently.

The hotels sign up campaign entails detailed reviews to ensure a minimum standard of hotels online. Customer satisfaction is Nitestay’s top operating investment, other rivals are under pressure to move more quickly to devise their own standard to service delivery.

What Hotels.ng and Jovago are working on is, can they deliver extraordinary service as Nigeria’s number 1 hotel booking website -Nitestay, said Kunle Sawyerr, an abuja based tourism analyst.”It might not be best quality service in the world, but they can potentially offer something acceptable.


http://me2igetblog./2013/08/25/nitestay-com-a-leading-online-hotel-booking-website/