Date Posted Sep 06, 2013
Company Culminate Consulting
Job Title Culminate Consulting recruits Graduate Trainee
Job Type Permanent
Description Our client a financial consulting firm is looking for graduates in the above stated positions

1. IT Customer Service Officer (Female)
Job Purpose: Serves customers by providing product and service information; resolving product and service problems.

Job Duties:
� Attracts potential customers by answering product and service questions; suggesting information about other products and services.
� Opens customer accounts by recording account information.
� Maintains customer records by updating account information.
� Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
� Maintains financial accounts by processing customer adjustments.
� Recommends potential products or services to management by collecting customer information and analyzing customer needs.
� Prepares product or service reports by collecting and analyzing customer information.
� Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications:

Minimum of a 2:2 from a reputable university
IT related degree preferred0-2 post NYSC experience
Customer Service
Product Knowledge
Problem Solving,
Market Knowledge
Documentation Skills
Listening and Phone Skills Resolving Conflict,
Analyzing Information and multi-tasking



Graduate Account Receivable /Risk Officer (Male)

Responsibilities:

� Handle billing and payment collection.

� Ensure collections are registered correctly and timely.

� Make sure deposits are made to the bank and procedures complied with.

� Maintain the portfolio free of credit (negative balances)

� Follow up on on-account, misapplied and identified payments, against applicable outstanding receivables.

� Weekly reporting of on-account/misapplied collection.

� Follow up with other agencies for foreign payable outstanding receivables.

� Escalate issue and disputes (AR) with the organization to get resolved/ update system accordingly.

� Enhance efficiency improvements within area of responsibility.



Skills/Qualifications:

� Minimum of a 2:2 from a reputable university

� Legal degree preferred

� Good Documentation Skills

� 0-2 years post NYSC qualification



Method of Application: send your CV to admin@culminateconsulting.com and kindly state the position you applying for has the subject

Application closes on the 15th of September 2013

Location Lagos