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My Experience With MTN Nigeria - Phone/Internet Market - Nairaland

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My Experience With MTN Nigeria by iphedahyor(m): 6:04am On Oct 23, 2013
For months now,MTN has been deducting 50naira from my account weekly for business daily news BDM or BDW which I'm pretty sure that I don't activate and everytime I call the customer center line,the respresentative has always been given me cork and bull story like I should send NO BDM if it's monthly or NO BDW if it's weekly to 4900.I have been trying this repeatedly for weeks now and yet to no avail.
I don't tink I'm d only 1 experiencing this fraudulent act from MTN.Share yours here if you are also experiencing or has experienced something of this nature before.
I've don recharge 100naira now(e small abi?) and fear dey catch me say mtn go soon commot 50naira.
Re: My Experience With MTN Nigeria by johnwizey: 6:56am On Oct 23, 2013
Bro take heart, na ur tithe u dey pay b dat grin
Re: My Experience With MTN Nigeria by Omexonomy: 7:15am On Oct 23, 2013
Guy relax when last did you pay ur tith to God? Continue paying it you will reap the benefit someday.
Re: My Experience With MTN Nigeria by iphedahyor(m): 8:44am On Oct 23, 2013
Mtn don turn 2 God abi?God no complain o
Re: My Experience With MTN Nigeria by Gboliwe: 1:31pm On Oct 23, 2013
iphedahyor: For months now,MTN has been deducting 50naira from my account weekly for business daily news BDM or BDW which I'm pretty sure that I don't activate and everytime I call the customer center line,the respresentative has always been given me cork and bull story like I should send NO BDM if it's monthly or NO BDW if it's weekly to 4900.I have been trying this repeatedly for weeks now and yet to no avail.
I don't tink I'm d only 1 experiencing this fraudulent act from MTN.Share yours here if you are also experiencing or has experienced something of this nature before.
I've don recharge 100naira now(e small abi?) and fear dey catch me say mtn go soon commot 50naira.
send them a mail through that their customer care address. I think they are more efficient that way
Re: My Experience With MTN Nigeria by iphedahyor(m): 4:59pm On Oct 23, 2013
Tnks,adupe,nagode,nwase
Re: My Experience With MTN Nigeria by Gboliwe: 5:14pm On Oct 23, 2013
iphedahyor: Tnks,adupe,nagode,nwase
you ended up not saying it in my language. I am igbo, it is Ndewo. In Ibibio it is Nsong nsong. Tell me thank you cool
Re: My Experience With MTN Nigeria by Pavarotti: 8:34am On Oct 25, 2013
Hi Bro

I had a similar issue and had it resolved via MTNs twitter handle.

its much better and faster than calling 180.

why not just tweet them on @MTN180. u could send them your phone number.

Lets know if it helps
Re: My Experience With MTN Nigeria by JideSM: 8:46am On Oct 25, 2013
iphedahyor: For months now,MTN has been deducting 50naira from my account weekly for business daily news BDM or BDW which I'm pretty sure that I don't activate and everytime I call the customer center line,the respresentative has always been given me cork and bull story like I should send NO BDM if it's monthly or NO BDW if it's weekly to 4900.I have been trying this repeatedly for weeks now and yet to no avail.
I don't tink I'm d only 1 experiencing this fraudulent act from MTN.Share yours here if you are also experiencing or has experienced something of this nature before.
I've don recharge 100naira now(e small abi?) and fear dey catch me say mtn go soon commot 50naira.

Dear iphedahyor, a sincere apology.

Please send us a private message.

Kindly include the affected phone number for resolution or an alternative contact where we can reach you.

Thank you.


Follow MTN Customer Service thread for prompt response to queries: https://www.nairaland.com/1379574/mtn-customer-care-thread/47
Re: My Experience With MTN Nigeria by iphedahyor(m): 8:40am On Oct 26, 2013
Gboliwe:
you ended up not saying it in my language. I am igbo, it is Ndewo. In Ibibio it is Nsong nsong. Tell me thank you cool
NDEWO

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