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Nairaland Forum / Science/Technology / Webmasters / Problem With Gigalayer: I Need Help (1682 Views)
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Problem With Gigalayer: I Need Help by Godwinsilas(m): 8:27pm On Jul 29, 2014 |
I paid for hosting plan with Gigalayer since on the 11 of last month, i installed my script it was not coming up all you just see is white page, i went for free hosting install the same script it was working fine. I have made alot of complain but no solution. Right now my site is down because of free hosting and am planning to use foreign host, what should i do? |
Re: Problem With Gigalayer: I Need Help by ringohostdotcom: 8:59pm On Jul 29, 2014 |
There are many things, first one is memory limit in php.ini may be too low @op try using www.yoursite.com and if it work then is a little .htacces pro |
Re: Problem With Gigalayer: I Need Help by ringohostdotcom: 9:18pm On Jul 29, 2014 |
Or if you want pm your cpanel details to fix it for you |
Re: Problem With Gigalayer: I Need Help by Godwinsilas(m): 9:24pm On Jul 29, 2014 |
But the same script was working on free host. |
Re: Problem With Gigalayer: I Need Help by ringohostdotcom: 9:34pm On Jul 29, 2014 |
Or try checking the error_log it may have more info. Wise i can have the cpanels details will fix it for you. Godwinsilas: But the same script was working on free host. |
Re: Problem With Gigalayer: I Need Help by WebHostingPal: 2:42am On Jul 30, 2014 |
Godwinsilas: I paid for hosting plan with Gigalayer since on the 11 of last month, i installed my script it was not coming up all you just see is white page, i went for free hosting install the same script it was working fine. I have made alot of complain but no solution. I can understand your frustration, don't go to foreign host. Host here in Nigeria, try HostNigeria! the fastest growing Nigeria web hosting company. The only Nigeria web host with monthly payment plans from 165 Naira, this allows you to test the service. We have a few people in here hosted by HostNigeria! without complaints, they can testify to the quality of the services. With the fastest response time for technical support throughout the country, make no mistake, HostNigeria is raising the web hosting standards in Nigeria. 4 Highly skilled staff with International experience, 18 years of experience combined and 2 interns. We are truly the most qualified web hosting company in Nigeria. If you want to be a part of a progressive company, then I will suggest that you try us out today, after all, what have you got to loose trying out a service you never used before ? |
Re: Problem With Gigalayer: I Need Help by rflexii(m): 5:09am On Jul 30, 2014 |
I bet you foreign host are not better, you'll just end up getting frustrated with limited support and the final mail you'll receive will include a reason why they can't help because you're in Nigeria 1 Like |
Re: Problem With Gigalayer: I Need Help by Nobody: 10:19am On Jul 30, 2014 |
You all never cease to amaze me ringohostdotcom:He has a problem with Gigalayer, are you a gigalayer staff? That you request his cPanel details? It might be a Server Issue or Server Related stuff, so why should he give you his details? What you will do, cant you just tell him so he can do it himself? WebHostingPal:All your stories always wind up in advertising your host. Asking him to leave his web host(Gigalayer) to your own is unprofessional. You are to provide solution to his problem by providing recommendations and Do-it-yourself Checks, that he can try out. Not telling him to go to your own host. What makes your own so different? You might even be a reseller. We are not so sure. As for the OP, seeing a White Page could be PHP Related, make sure you have error_reporting(); enabled so as to see what error it is because PHP inserts a die(); after errors, so when error_reporting is disabled, it would be a blank page. |
Re: Problem With Gigalayer: I Need Help by WebHostingPal: 1:43pm On Jul 30, 2014 |
coolsix: You all never cease to amaze me... Hello buddy, first adverts are meant to be made and second, customer's satisfaction is paramount. You need to understand that there are very few good web hosting companies in Nigeria. Not name dropping or dissing any one, a lot of Nigeria web hosts don't have the necessary technical capability to deal with issues first hand so when problems beyond their control arise they completely ignore their customers requests for resolution and as a result badly letting the customers down, driving local customers to foreign hosts. Mind you, "Foreign Hosts Don't Pay Taxes Here in Nigeria" Talking of foreign hosts, not blowing own trumpet, I feel it's necessary to let you know that I have worked for two popular web hosting companies abroad and I'm a qualified system administrator, so I'm not jumping on the bandwagon here. Foreign web hosts don't trust Africans when it comes to web hosting and other things, I know this for sure, have you ever wondered why so many websites in Nigeria got shut down ? or why fellow naijas have to verify accounts when you host abroad, I can give you tons of stories on that one. So my campaign is to let anyone that cares about web hosting in Nigeria know that they can now host in Nigeria with the International standard they've been craving for. We pay tax and we are contributing to the Nigeria economy, knowing what very few of us know, why would I suggest a fellow citizen to go host abroad when they can get what they need here, or do you think we are less professional because we are Nigerians ? 1 Like |
Re: Problem With Gigalayer: I Need Help by ringohostdotcom: 10:09am On Jul 31, 2014 |
@coolsix if you read my post well i never try telling him to move to my host. But i try to give him solutions which this kind of problem has many reasons why it happen so if i need his cpanel details is just to fix it for him and then he move on. (better still he change his passsword latter). coolsix please ... coolsix: You all never cease to amaze me |
Re: Problem With Gigalayer: I Need Help by DualCore1: 4:56pm On Jul 31, 2014 |
Godwinsilas: I paid for hosting plan with Gigalayer since on the 11 of last month, i installed my script it was not coming up all you just see is white page, i went for free hosting install the same script it was working fine. I have made alot of complain but no solution. The part in bold is not clear. I do not believe you have contacted Gigalayer and they have told you there isn't a solution. So the question is, have you contacted them? What was their response. You may want to consider providing transcripts of all the communication you have had with them regarding this issue. Do not be amazed that the same script works well on your free host. It doesn't mean Gigalayer has a problem. They are running on different server configurations. On to the other matter of sharing your cPanel details, do so at your own risk. Some people are willing to help but as usual with cPanel there are many fixes to a problem and some of these fixes won't really fix things so it requires a trial by error approach. It would be too much stress for anyone who wants to help you to tell you to "try this....try that" so they just ask for the cPanel details so they can try to fix things the cPanel way, "automagically". That said, there's not much a person can do with the cPanel candy. Personally I don't offer to help fix any linux related issue for anyone if they cannot provide root access to the box. It takes some trust to hand over that kind of data to someone you don't know. |
Re: Problem With Gigalayer: I Need Help by remmyz(m): 5:31am On Aug 01, 2014 |
WebHostingPal: Trash. Trash. Trash. |
Re: Problem With Gigalayer: I Need Help by WebHostingPal: 11:32am On Aug 01, 2014 |
remmyz: Gutted, it would have been productive if you pointed out what you mean by thrash! |
Re: Problem With Gigalayer: I Need Help by rufaai(m): 1:16pm On Aug 01, 2014 |
Hello Godwin (@Godwinsilas), I am from GigaLayer and this is sad to see you posting on a forum for help. Our tech support are ever ready to assist you, please resume your conversation with the support desk if you already have a ticket.... Reading from your post here, it seems the challenge might be a little misconfiguration a long the way, and if you see a blank page possibly you have error reporting off. Like @Coolsix already suggested, you can use error_reporting(1) at the top of your php file to enable errors on your page and look at you error_log file to see what was wrong. Also if you have a working version of your scripts hosted online, we can migrate it for you at no cost. Simply ask our tech-support to do that! Please do not hesitate to contact me directly; ahmad @ gigalayer.com. Accept my sincere apology for any inconveniences caused, let us see how we can solve your challenge for you by talking to our tech support. Thank you PSS: Thank you to the rest of the respondents for assisting him. More so to @DualCore1. |
Re: Problem With Gigalayer: I Need Help by ringohostdotcom: 10:07am On Aug 02, 2014 |
thanks for dropping by.. @op please do as he said.. #PEACE rufaai: Hello Godwin (@Godwinsilas), |
Re: Problem With Gigalayer: I Need Help by Godwinsilas(m): 12:30pm On Dec 19, 2014 |
@DualCore1 @rufaai If then my script is outdated how come it is still working uptil now? Check below.
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Re: Problem With Gigalayer: I Need Help by Godwinsilas(m): 12:32pm On Dec 19, 2014 |
Ahmad Mukoshy Staff |
Re: Problem With Gigalayer: I Need Help by Binadiegha: 6:06pm On Oct 06, 2019 |
Check your php version... take it to php 5. From your cpanel settings |
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