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Manager, Customer Experience Management At Etisalat Nigeria / Abuja: Job Vacancy For Office Manager/ Customer Care Officer / Urgent Need Of Hr/admin Manager, Customer Service Officer, Fleet Supervisor (2) (3) (4)
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Engagement Manager & Customer Project Manager Vacancy by Grandmisty: 3:40pm On Aug 23, 2014 |
Responsibilities & Tasks Deliver customer value & thought leadership Lead virtual/functional team to support KAM to grow within & beyond current business Conduct in-depth business focused discussions with the customer & analyze customer business environments, requirements, plans & issues Generate & manage leads to increase the 36 month sales funnel Perform value argumentation through generating customer business cases Identify & proactively drive new business opportunities Perform value argumentation through generating customer business cases Identify & proactively drive new business opportunities Build, manage & expand the regional offering portfolio in a specific area of competence &/or business Drive knowledge transfer among relevant communities within Ericsson Support in developing & delivering customer presentations including solutions, value argumentations & business cases. Position Qualifications Core Competences: Problem Solving & Strategic Thinking Customer Insight Consultative Selling Skills Negotiation & argumentation Skills Preferred Skills: Commercial Understanding Market Insight Presentation & Communication Skills Teamwork & Collaboration Minimum Qualifications & Experience Requirements: 5-10 years experience of relationship sales & from ICT industry Minimum 5 years in leadership positions for job stage 7 & upwards Senior CSI CPM Job Summary The Customer Project Manager is responsible for all project activities during the project phases, i.e. analysis, planning, execution, conclusion and handover. Overall responsibility to achieve the project goals with respect to functions, time and budget and for the progress of the project. The CPM administrates plans, risk handling, resource issues and reports to the project sponsor. Responsibilities & Tasks Manages the customer relation and the customer's expectations and thus handle changes together with the requirements for the projects as described in the project specification. Manages monitors and controls the supply of Hardware, Software and all services in accordance to contractual terms and conditions. Builds up a Project Organization and ensure that it is adequate and cost effective by negotiating and obtaining acceptance for resources needed with the line organization within the Market Unit and CA Competence Centres Ensures the documents necessary for the completion of the project are produced and archived according to RSSA's directives. Working in Core 3 in the contract fulfilment function emphasizing the sale of services. Position Qualifications Core Competences: Customer Project Manager experience or other senior management position in a project Business knowledge and experience from negotiations on high level Adequate Financial knowledge and experience to be applied within Contract Fulfilment and Project Management functions Preferable knowledge within GSM/CDMA/Fixed Network technology Very good understanding of IS/IT Tools, i.e. SAP, Site handler, Business warehouse, MS Project. Minimum Qualifications & Experience Requirements: University degree within relevant area Minimum 7 - 10 years working experience in Project Management (Senior level) EPM / ESPM Certified PMP certified http://jobs.ericsson.com/search/?q=&locationsearch=nigeria 1 Like 1 Share |
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Care Co-ordinator Required Urgently In Abuja / Urgent Hotel Vacancy -business Development Officer / Marketers Wanted For Lagos Mainland And Island
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