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Dstv Or Hitv ? Pls Help! - TV/Movies - Nairaland

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Dstv Or Hitv ? Pls Help! by HERO111: 9:31pm On Oct 25, 2008
Please advise me on which to subscribe to since i ve no enough info on any of them.
thnx
Re: Dstv Or Hitv ? Pls Help! by soloqy: 8:15pm On Oct 27, 2008
If you read through all the threads here about hitv, am sure you will be able to make up your mind.

Anyways, if you really don't have the time to look through, here goes:

If you like only football as in soccer from Spanish Laliga and English Premiership then get hitv. But be ready for some stressful times in subscription.

Forget about their italian league cause hitv never shows the matches that matter.

But if you care for quality entertainment and better channels, then its DSTV. Plus peace of mind with payments and activations.

Hitv can cut you off anytime even when you are not owing. When you even decide to pay your subscription, you are put through such pain that you just get fed up watching tv.
We havent seen the Daarsat channels and offerings showing anywhere so no one can recommend it.
So there you go.

1 Like

Re: Dstv Or Hitv ? Pls Help! by Dclique(m): 8:40pm On Oct 27, 2008
I say you go for DSTV,cause they now show EPL matches.Last week dstv showed chelsea vs liverpool,while HITV didnt.Can anyone explain that?
Re: Dstv Or Hitv ? Pls Help! by soloqy: 8:53pm On Oct 27, 2008
Dclique:

I say you go for DSTV,cause they now show EPL matches.Last week dstv showed chelsea vs liverpool,while HITV didnt.Can anyone explain that?

Since last season, Hitv got the licence to show 80% of the EPL while DSTV has 20%.

This means that Hitv shows about 8 matches per week while DSTV shows 2 matches.

The Chelsea vs Liverpool match fell into the 20 percent share of DSTV.

Of course the day that Manu played Chelsea at the Bridge, DSTV did not show it but hitv did.

Apart from the 20 % allotted to them, DSTV can not show any more.

Same with hitv. Apart from the 80 % allotted to them, they cant show any more.
Re: Dstv Or Hitv ? Pls Help! by urfriend(m): 5:20pm On Oct 28, 2008
hi well sology if you think because hitv activation is bad well let me info you that activation on hitv will be as fast as a ferrari car.magnaquest are about 90% done.

for the epl match let me info you that the epl board gave dstv chelsea/livepool because they will not be airing tuesday and wednesday matches,so don't start thinking hitv will not air big epl matches.arsenal/man. utd will be live on hitv.
Re: Dstv Or Hitv ? Pls Help! by soloqy: 7:27pm On Oct 28, 2008
@urfriend

Thats not the issue.

The issue is that you guys at hitv are not ready to do paytv.

At the hitv thread, I told ilugunboy and the rest not to expect any new channels this month even after you kept saying they will be added today , tomorrow ect.

Hitv is a total disappointment.

Dont even go on with the soon and 90% and all the other bull****.

Hitv is a disappointment.

You dont have anything apart from football. Total mess. It takes you months to add channels that all other competitors and even partners add in a twinkling of an eye.

Just go tell your management that they are a mess.
Re: Dstv Or Hitv ? Pls Help! by urfriend(m): 11:40am On Oct 29, 2008
hi sology,the problem with you expect thing to be done now now.well let me inform you that in the paytv business things are not done like that.many changes are coming up at hitv,one of which is the new channels,super fast activation(many other means of paying your subscription apart from bank payments),etc.
Re: Dstv Or Hitv ? Pls Help! by soloqy: 11:47am On Oct 29, 2008
@urfriend

Enough already!

GTV and DSTV are they not in the same paytv?

What do you mean by we want it now now?

Hitv is incompetent. And I believe they have incompetent technicians also.

Please stop embarrassing Nigerians with these your excuses. Its better you don't post anything than post all this annoying excuses.
Re: Dstv Or Hitv ? Pls Help! by urfriend(m): 12:09pm On Oct 29, 2008
hi sology,
well you are free to say what you want to.all i can tell you is that time will tell.
many thing are been done to improve on services at hitv.in a matter of time days you shall start seeing those changes.just watch this space or press or the the hitv website for more details.
as i said within a matter of days.
Re: Dstv Or Hitv ? Pls Help! by darznets(m): 4:34pm On Oct 29, 2008
Urfriend or whatever you call ourself, i think you guys at HITV needs to bury your head in shame. I was one of the few Nigerians that was over excited and expectant when the news of dislodging the monopoly of DSTV came up, i even went ahead to defend you guys in my office against the fears of my colleagu that HITV will set standards.

I waited patiently to subcribe to you hype of "proudly Nigerian" thing. It was only God that saved me that i didnt fell in for you EPL right and others.

I strongly believe HITV did not do its home work well. Urfriend, you always want us to believe that its only you people in HITV that knows what PayTV is all about. Many of us had lived in western world where PayTV is the other of the day, so please stop selling us that "crap".

PayTV is not rocket science my friend,
- why do u have to wait till you roll out before thinking of "superfast" activation software?
- why do u have to wait till now to start thinking of effective & efficient customer service?
- you want to spend the next two years searching for new channels to add to your bouquet while the subcribers continue to pay?

I am a witness to the launch of GTV in Ghana, which started about the same time as HITV. They have almost all they needed to provide efficient service ready, no wonder many Ghanians are dropping their DSTV for GTV.

You did not do your home work properly, HITV erronously believe that majority of Nigerians subscribe to Paytv solely because of football.

HITV is a big shame!!!
Re: Dstv Or Hitv ? Pls Help! by urfriend(m): 4:42pm On Oct 29, 2008
hi,well it's your view and you are free to express it the way you feel.but let me tell you that with TIME we shall find out who remains in business.
Re: Dstv Or Hitv ? Pls Help! by isob: 11:24am On Oct 30, 2008
HiTV: Cable TV Providers or Cable TV Fraudsters?
By Iso Bassey (Iso.Bassey@nigeria-friends.com)

I have been a DSTV subscriber for over 10 years and was dismayed when they lost the rights to show majority of English Premier League matches last year. It doesn’t take much to guess that I am a fan of the EPL. I am in fact an Arsenal fan. That’s by the way though.

Soon after DSTV lost the rights, I was made to understand that a little-known company called HiTV had acquired these rights. I also learnt that HiTV was allegedly bankrolled by a former President and his minister for Information. I had no idea their acquisition of these rights was a good or bad thing, but considering that I had to get my weekly football fix, I quickly came to terms with the fact that I would need to splash out on a new decoder and other hardware components. I considered it the least I could do to support my then misfiring Gunners.

I contacted a local agent in Port Harcourt where I am based and had a look at the channels on offer through HiTV. Besides the football, there was little else of interest. I had hoped that the channel offering would be such that I could discontinue my DSTV subscription and switch solely HiTV and in the process save cost on subscription fees. As a result of the poor choice of channels on HiTV I felt rather arm-twisted having to subscribe to their service while still retaining my DSTV. To cut a long story short, I signed up to HiTV simply to be able to watch EPL matches.

If I remember correctly the whole package cost me about N40,000. I hate to say that I felt a sense of disgust the very first time I watched an EPL match on HiTV. The best description I can offer is that it was like watching a YouTube video on a 56kbps Internet connection. I watched the match in frames delivered a few seconds at a time. These frames were often interlaced with displays of “Scrambling/Descrambling” This for me appeared to be the first sign of the HiTV con. I contacted my local agent who had done the installation and he offered a long explanation which I could hardly understand. It revolved around something to do with the decoder being either a HiTV decoder or a “Strong” decoder. I believe “Strong” refers to the manufacturer. Considering that I had just signed up for 3 months it quickly dawned on me that I might have been 419’d. For the next 3 months I could only support my Gunners one frame at a time as HiTV permitted. This was probably just as well considering that we ended the season with no silverware. I threw that in for a bit of humour. It is by the way.

After repeated complaints, towards the end of the 3 months subscription period, my local agent informed me that there was a software upgrade he could carry out on my HiTV decoder to help improve the viewing experience. I was mad at him for not coming to my rescue earlier. He then explained that this fix had only just been made available. We were both puzzled as to why HiTV could not automatically carry out software upgrades on decoders in a seamless manner like DSTV does. He then began to explain to me the challenges his company was facing dealing with HiTV. He complained that their customer service was appalling. At the time we spoke he said that his company had credited HiTV’s bank account with subscription fees of several customers and that HiTV had failed to activate these accounts. They were battling to resolve these issues and had become inundated with complaints by frustrated customers. He explained to me that although he would be losing a small commission if I failed to renew my subscription, it was in my best interest to hold on for a while until HiTV got their act together. I gratefully agreed with him.
A few months went by before I contacted my agent again. During this time a national daily (It might have been Guardian or ThisDay) featured a profile of the C.E.O. of HiTV Mr. Toyin Subair in which he was presented as the young dynamic entrepreneur who had defeated Multichoice, given CNN a bloodied nose and emerged the symbol of national pride. It was laughable. By the time I was talking to my agent again, my HiTV decoder had gathered quite a bit of dust and the EPL’s 2008/2009 season was about to get started again. He told me that things seemed to have improved on the HiTV front and that it would now be possible to renew my subscription without delay. He also told me that I could pay for my subscription directly through any branch of GTBank. That got me excited as GTBank happens to be my bank. Sometime in August I made my first direct payment to HiTV’s bank account using a cheque. Not up to 48 hours after my payment was made, my HiTV service was restored. I was impressed and I thought to myself that the company might have finally resolved its customer service problems. A month later when my August subscription had expired, on 26th September 2008 my secretary made a payment. Only this time we paid by cash rather than cheque. Sadly as I write this article on 29th October 2008, HiTV has still not restored my service. In other words although I paid for subscription until 26th October 2008, I have not been able to watch anything on HiTV since around 24th September 2008. I have e-mailed them repeatedly using the e-mail address on their website i.e. info@hientertainment.tv. I have even attached a copy of my deposit slip showing proof of payment. I have called their customer service number on several occasions and gotten through just once. When I did get through the lady was very quick to dismiss my call.

As a result of my experience with HiTV and the information I have gathered from my HiTV agent and other subscribers in Port Harcourt (where I am based) I have come to the following conclusion. It is either HiTV is a VERY inefficient company who went ahead of itself to take on a task it was incapable of handling or perhaps it is a company that was deliberately setup to con Nigerians by preying on our love for football. As I come to terms with the fact that I might have fallen victim to a HiTV scam, I can only conclude that the latter seems more likely to be the case. I am considering taking legal action against HiTV as a matter of principle.

I have one simple advice for football-loving Nigerians. If you are thinking of subscribing to HiTV, DON’T.

I have discovered that it is possible to watch EPL matches live on your computer free of charge if you have a fast Internet connection. Since the purpose of this article is not to advertise any service, I won’t be any more specific than to ask those interested to google ‘TVU Networks’. Good luck. I have resigned myself to watching matches on my laptop until such a time as a proper company win back the rights to EPL matches.

Iso Bassey is based in Port Harcourt and runs www.nigeria-friends.com and www.outletng.com
Re: Dstv Or Hitv ? Pls Help! by soloqy: 12:09pm On Oct 30, 2008
@isob

I think they are just inefficient and incompetent.

I dont think they are purposely out to Con Nigerians.
Re: Dstv Or Hitv ? Pls Help! by isob: 2:02pm On Oct 30, 2008
Thanks, i'm honestly not sure which it is. It would be nice to hear about other people's experiences.
Re: Dstv Or Hitv ? Pls Help! by soloqy: 2:11pm On Oct 30, 2008
isob:

Thanks, i'm honestly not sure which it is. It would be nice to hear about other people's experiences.

You will hear/read an eyeful from this thread : https://www.nairaland.com/nigeria/topic-106379.0.html
Re: Dstv Or Hitv ? Pls Help! by isob: 2:17pm On Oct 30, 2008
Thanks. It might be worth posting my experience there as well.
Re: Dstv Or Hitv ? Pls Help! by darznets(m): 5:30pm On Oct 30, 2008
@ Isob
You have adequately split it out here the way it is, HITV is just INEFFICIENT!!!
When i made my comment here yesterday, Urfriend responded saying it was my personal opinion, i guess when all the personal opinions of all HITV subscribers are gathered together, i doubt if mine will be different form theirs, then they will realise that its a fact and not opinion.
Re: Dstv Or Hitv ? Pls Help! by ekonibaje(m): 12:26pm On Nov 05, 2008
sology try to think like obama--wat we need is change--ok--hitv will be efficient and reliable soon--
Re: Dstv Or Hitv ? Pls Help! by Phemour: 1:24pm On Nov 05, 2008
choose DSTV, its Great
Re: Dstv Or Hitv ? Pls Help! by okwabayi(m): 1:53am On Oct 07, 2018
It's either DStv or nothing in my household.
Re: Dstv Or Hitv ? Pls Help! by okwabayi(m): 12:05pm On Oct 14, 2018
No Nigerian company can set trails like DStv has done since 1993. We can keep fooling ourselves hoping one can but none is capable, not in any way.

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