Job Summary:
• The candidate would be responsible for providing customers with information and awareness on the company's products and services; maintain contact with new and existing customers on routine account management activities and ensure proper documentation for all new and existing accounts.

Full Description:
• Successful candidate will ensure effective and timely service delivery to customers at all customer service units;
• ensure a customer friendly disposition at all times;
• ensure prompt turn around time in line with service level;
• ensure timely preparation and rendition of reports to internal and external parties as required from time to time; process customers' Cheque and card requests, including ultimate delivery to the customer; print off-cycle customers' statements for properly authorized requests and ensure charges are taken;
• maintain up-to-date registers for customers' transactions and instructions as required under the existing policies and procedures;
• ensure adequate controls over customer records.


Job Requirements
Educational Qualifications:
• Candidate should have a HND/B.SC in any discipline
• He/She's prior experience in similar function is useful but not compulsory.

Behavioural Requirements:
• Candidate should have excellent customer service orientation;
• Smart appearance;
• High level of integrity;
• Good communication skills;
• Selling skills Basic product knowledge;
• Paying attention to details;
• Good Interpersonal Skills;
• Fast and error free processing;
• Problem solving abilities.

Application Closing Date:
3rd October, 2014.

Application
Interested and qualified applicants should send their applications and CV to: damlekvent@gmail.com. Only shortlisted applicants will be contacted.