VACANCY FOR CUSTOMER SERVICE/FRONT OFFICE
EXECUTIVE (FEMALE)
Our Client is one of the most diversified Insurance Companies
in the country. Due to continuous growth and expansion, the
services of a Front Office /Customer Service Executive have
become vacant.
Job Location: Victoria Island, Lagos
Job Summary:
The ideal candidate will act as the first point of contact on
behalf of the company; Serves visitors by greeting,
welcoming, and directing them appropriately; notifies
company personnel of visitors’ arrival; Maintains security
and telecommunications system.
Detailed Job Duties:
Welcomes visitors by greeting them, in person or on the
telephone; answering or referring inquiries.
Directs visitors by maintaining employee and
departmental directories; giving instructions.
Maintains security by following procedures; monitoring
logbook; issuing visitor badges.
Maintains a professional work environment and
administrative support.
Maintains telecommunication system by following
manufacturer’s instructions for house phone and console
operation.
Maintains safe and clean reception area by complying
with procedures, rules, and regulations.
Schedule and maintain appointments diary.
Coordinate incoming and outgoing mails, packages, and
deliveries.
Supply information regarding the organization, products,
services and policies to clients on enquiry.
Deals with compliant tactfully, calmly and politely
Reports and document issues for resolutions.
Maintains continuity among team members by
documenting and communicating actions, irregularities,
and continuing needs.
Contributes to team effort by accomplishing related
results as needed.
Supply line manager adequate information when the need
arises.
Other important functions are Supervisor support, office
harmony, crisis handling, office morale, customer service.
Any other duty as assigned from time to time.
Desired Qualities:
The Idle candidate should have superior organizational skills,
be self-motivated, resourceful, detail-oriented, and energetic.
Must be a team player and have outstanding writing, editing,
data entry and proofreading skills.
Excellent communication and interpersonal skills, and the
ability to prioritize and handle multiple client/project queries
at a time, are essential.
Qualification, Skills & Other Requirements:
HND/ Bsc
Must possess Telephony Skills, Good Verbal
Communication, Multitasking Skills, Good Administrative
Skills, Microsoft Office Skills and Listening Skills.
Professionalism, Customer Focus, Organising, Informing,
and Pressure Handling abilities are very essential.
Candidate is expected to have thorough knowledge of the
company and an understanding of its products to answer
enquires correctly.
Candidate is also expected to be aware of the roles of
other office employees for smooth referrals on enquire.
Must have a minimum of two years experience as a
customer service/front desk/ client officer post NYSC.
Application:
Salary: N44, 000 (Net)/ m
Other benefit: HMO, STAFF BUS, PENSION
QUALIFIED APPLICANTS SHOULD PLEASE FORWARD
PASSPORT PICS AND CV’s
to ‘ recruitment@stresertservices.com ’ using ‘CLIENT
SERVICE’ as subject of mail. Applications not correctly
addressed and sent without passport pictures will not be
processed.
Closing date is 3rd October, 2014.
Qualified candidates will be invited for an interview


source: http://job.stresert.com/job-postings/vacancy-for-customer-servicefront-office-executive-female/

[img][/img]LOL I DON APPLY FINISH BEFORE I SEE SAY NA FEMALE